ManageEngine OpManager Reviews

Users express satisfaction with the ROI from ManageEngine OpManager. There were no additional overhead costs and a reduction in the number of administrators required, resulting in savings. 

The pricing for ManageEngine OpManager is considered moderate and reasonable by most reviewers. It is seen as underpriced for its capabilities. Some reviewers compare it favorably to other solutions like SolarWinds, stating that it is cheaper. 

The licensing costs are yearly and based on the number of applications or devices being monitored. Reviewers mention that there may be add-ons involved depending on the license type. 

• "The product is not worth the money."
• "I rate the tool's pricing an eight out of ten."
• "The solution's pricing is very low compared to other products."

OpManager is used for live monitoring, receiving real-time alerts, capacity management, and immediate issue identification. It covers various areas within the IT department such as applications, networks, databases, and servers. It is also used for monitoring links, tracking servers and logs, and monitoring the network of customers with multiple branches. 

OpManager is used to monitor URLs, online infrastructures, and devices, including uptime and performance. It is primarily used for monitoring infrastructure, including network routers, switches, servers, virtual machines, virtual machine hosts, storage, and firewalls. 

It is also used for configuring logs, health checkups of server networks and applications, managing virtual machines and host machines, and as a managing tool. Additionally, it is used for monitoring network devices, link status, latency, errors, and firewall routing, switching, and application monitoring. It has been used for patching, rolling out images, and similar tasks in the past.

Some customers find support to be comprehensive with quick responses and helpful staff. They appreciate the immediate response and the team's suggestions for fixing errors. However, there are also negative reviews stating that the customer service is not very good, with language barriers and limited availability. Some customers have requested training for their team members but have not received it.

The initial setup for ManageEngine OpManager is generally considered to be easy. Users have indicated that it is relatively simple. Some users have mentioned that there is documentation available to assist with the process, while others have found it helpful to follow the steps provided. However, a few users have mentioned that the setup can be complex and time-consuming, particularly when dealing with a large number of devices or custom configurations. 

Organizations with various numbers of users have found the solution to be scalable. However, some users mention limitations in scalability due to licensing restrictions. Despite concerns about resource consumption, overall, users find ManageEngine OpManager to be a very scalable solution.

Users have generally positive opinions about the stability of ManageEngine OpManager. However, there are some users who have experienced issues with OpManager going down. Several users state that OpManager is a stable solution without any bugs or glitches.