ManageEngine OpManager Reviews

The primary use is for network infrastructure monitoring, however, there are three editions. There is the professional, there is the enterprise, and there is the OpManager Plus. Personally, I prefer the OpManager Plus since it monitors everything including network routers, switches, servers, virtual machines, virtual machine hosts, storage, and firewalls, and all-in-one solution. I generally prefer OpManager Plus edition.

We like that now we can monitor the entire infrastructure, servers, temperature applications, and house for virtual machines. It's all-encompassing monitoring. We can watch everything that is connected to the network.

It's much simpler to use this solution than the regular version. With the regular version, you have to do an add-on for everything. If you want to monitor a database, you have to buy an add-on for the application. If you want to monitor a firewall, you need a license for firewalls. 

The traffic monitoring and the traffic analysis are great. The monitoring of servers that host services is very important since you can see a problem before it becomes a problem. Monitoring the firewall screen is a good way of preventing breaches. Also, monitoring the storage rather than switching from screen to screen to my monitor the storage has been very useful. I monitor the infrastructure and from one screen, you can see every problem for everything that is connected to your network.

Some of our customers have been asking that OpManager have a feature to monitor the operating system, however, I tell them that Endpoint Central is doing that. You can buy endpoints and then OpManager, and they integrate between them, and everything is okay. I don't really have another feature to add.

I've been using the solution for eight to ten years. 

The stability is ten out of ten. The solution never fails. 

OpManager Enterprise has unlimited scalability. OpManager Plus goes to only 1000 devices in the application. So OpManager Enterprise has limitless scalability. OpManager Plus is limited to 1000. 

The setup is straightforward. The only thing that takes time is registering every device that is in the network. For every switch, you need to provide its credentials. For every router, the same. So every device needs to be enrolled in the platform. That takes some manual labor, especially if there are different accounts for each device. You have to enroll them, create the keys, create the credentials, then enroll them.

Installing the solution takes two to three hours. Configuring the solution and implementing every device in a network can take from days to maybe months. It depends on the number of devices and the complexity of the architecture where it is installed.

I'd rate the pricing six out of ten. 

I've seen other networks like Lansweeper and other solutions that provide network monitoring, and the prices are similar.

There can be add-ons involved. Add-ons depends on the license of OpManager. If you have OpManager Plus, you have very few add-ons. If you have OpManager Enterprise, you need an add-on for everything you want to monitor, from database, application, servers, VM host, et cetera.

I'm not sure which version of the solution I'm on. 

It is a good return on investment. It is a workload simplified. You can see everything on the screen. You get reports and secure your network, and also get notified if something is wrong or something might happen.

I'd rate the solution nine out of ten. 

We use the solution for monitoring devices, health checks, performing some level of monitoring tasks, availability management, and capacity management. We also use it for some level of network bandwidth utilization. The technical reports available in ManageEngine OpManager suffice our specific needs.

The solution's most valuable features are reporting, event notifications, and alert management.

I would like to see more capabilities and specific profiles built for the manufacturing sector. Their entire offering has no product to help me monitor something in the ICS/OT environment.

DCS systems and control systems are very specific and extremely critical in nature. If you see the critical manufacturing monitoring event notification, that is where ManageEngine needs to compete with the big players.

I have been using ManageEngine OpManager for more than four years.

I rate the solution’s stability a nine out of ten.

Around 40 users use the solution in our organization.

I rate the solution an eight out of ten for scalability.

The solution's technical support team is very responsive and straightforward based on our SLAs.

From a simplistic point of view, ManageEngine OpManager is far better than other complex solutions, which we normally evaluate every eight months or a year. The solution has other competitors available, such as Zabbix. I can build up an entire ecosystem and run it for the price of Zabbix support alone.

The solution's initial setup is very simple, and anyone can do it. The solution's documentation and support are also good.

The solution's deployment time depends on your careful planning. You could deploy it in a few hours or two days if you have planned it well. The deployment time also depends on the landscape or the number of assets we are trying to onboard and apply the configuration.

The solution's pricing is very low compared to other products. Users can opt for an open-source product but would end up paying a hefty amount for support. I would rather prefer to use a product where I get an acceptable level of support with better scalability and less cost.

We are using the solution's fault management feature. Ours is a very legacy environment. Whatever the product is designed for, it is meeting our needs. Integrating the solution with our IT workflow is very easy. Depending on your infrastructure, you can integrate the tool seamlessly.

I tested the solution's AI module, which requires a more careful design. At this point, ManageEngine is taking baby steps with AI. Every organization may have its own set of SLAs and governing principles. There cannot be a single solution to address the need for monitoring and auto-correction of those events.

The solution's AI features are not 100% accurate, but it works between 60% and 70% in those cases. There are areas where it can further improve. I would recommend the solution to other users.

Overall, I rate the solution an eight out of ten.

We are mainly using it for Windows operating systems.

It is easy to use and deploy.

We have been facing an issue since last year when a lot of our users started to work from home through their mobiles or computers. We are having trouble reaching these devices. We are now planning to publish our instance to the cloud so that we can reach these devices.

Its performance should be improved in terms of the discovery of the devices. I would like to feel confident with the discovery that this solution does. For example, on my dashboard, I would like to be able to view a list of all devices seen on a specific server. At present, it is difficult to find such information. This would be an excellent feature to have.

We have been using this solution for around 18 months.

I don't have direct access to their technical support. However, I am aware of some of the tickets that our clients have raised, and they seem to provide information in an easy way. Their technical support is good.

I was not a part of the deployment process, but based on what I know, it was easy to deploy.

We had evaluated other products, and we decided to go for OpManager because of its ease of use and cost.

I would recommend this solution. I feel comfortable working with it.

I would rate ManageEngine OpManager a nine out of ten.

I am satisfied with ManageEngine OpManager's monitoring features. 

I have been working with the product for seven to eight years. 

I rate the solution's stability an eight out of ten. 

My company has two to three users for the product. I rate its scalability a nine out of ten. 

I haven't contacted the solution's support yet. 

The solution's deployment is easy and can be completed in a couple of hours. 

I did ManageEngine OpManager's deployment myself. 

I rate the tool's pricing an eight out of ten. 

I rate the overall solution a seven out of ten. 

We use OpManager for live monitoring, receiving alerts in real-time, capacity management, and immediate identification of any issues. It automatically raises tickets for the relevant teams to take action. 

We have configured it to cover various areas within our IT department, including applications, networks, databases, and servers.

Overall, all of its features are very useful. The live 3D data center view is impressive. The application manager plugin provides detailed and customizable monitoring options. 

Additionally, the hyper-converged detailed view for servers is a valuable and up-to-date feature.

One thing it could work on is the coloring of the reporting graphs. It uses very fancy, bright colors that don't always represent the data accurately. For example, it may show 100% availability in one criterion, but if the same page uses green somewhere else, it might use red for that 100% availability. It doesn't look good.I mean, certain things should always be green, they can't be red. That way, there's a disconnect from the expected color scheme.

Within the generated reports, there are graphs and columns with data. The colors used are fancy and don't have a specific meaning. They're just used to avoid repeating colors on the same page, so each graph gets a unique color. But in doing so, they neglect the fact that a graph showing good data shouldn't use red color. It can mislead the audience. It can mislead whoever reads the report, especially senior management who quickly glance at the big picture.

I have been working with this solution for three years. We recently upgraded to the latest one.

It is a highly stable solution. I would rate the solution a nine out of ten. 

It's a highly scalable solution. I would rate the scalability an eight out of ten. 

In our organization, we have subscribed for five hundred endpoints. We use it 24/7, round the clock.

Customer service and support have everything. It is quite comprehensive and amazing. 

Positive

We used the SolarWinds suite, which had its own OpManager for monitoring. We also evaluated Splunk and QRadar.

We chose ManageEngine OpManager because of its ease of use and because it had everything we were looking for. It's very user-friendly and requires less time for configurations. It's quite handy.

The initial setup is very easy. I would rate my experience with the initial setup a nine out of ten, where one is difficult, and ten is easy. 

We only needed one person who knew the network to work with the deploying engineer. The solution scans the network on its own and starts building up the data for daily operations. It's really quick. The deployment took around three days. 

It does require maintenance. Only one admin is enough for maintenance. 

There is a hundred percent return on investment. 

The pricing is moderate. Considering its capabilities, it's underpriced. So I would rate it as low price, maybe a four out of ten, where one is low and ten is high. 

I would suggest to go for it. Overall, I would rate the solution a ten out of ten. It is easy to use, user-friendly, covers all the technology, and has low-management time. We don't have to keep an eye on it; it has a good automation option, which keeps us informed. It gives very less false positives. Overall, a really great product. 

We use ManageEngine OpManager to monitor our link status, latency, and errors.

It's a standard monitoring tool. It doesn't have a lot of extra features. It's primarily used for low-level monitoring.

Monitoring is the most valuable feature of this solution. 

There are some concerns with the recording performance of ManageEngine OpManager. It does not offer accurate monitoring when compared to SolarWinds. We have seen endpoint collections lag, there has been some choking with a particular link, and it doesn't record properly.

ManageEngine OpManager should include drill-down features. If for example, we wanted to monitor a particular link closely, it should not be an option, it should available.

We would like link monitoring included. At times we need to monitor those specific links closely.

We have been using ManageEngine OpManager for the last five years.

ManageEngine OpManager is a stable solution.

We have one admin user, who logs in.

We have had several concerns with ManageEngine OpManager's scalability; it consumes a lot of resources.

We did not receive adequate support when we had problems during the installation. They take too much time to get it done.

I would rate them a two out of five.

Neutral

I have also worked with SolarWinds Network Device Monitor. It has been deployed on-premises.

We use SolarWinds Network Device Monitor to closely monitor links, which is not a feature that is available in ManageEngine OpManger.

There are significant differences when compared to SolarWinds. First and foremost, the accuracy will be completely different. When we use SolarWinds, we conduct a lot of proof-of-concept work, and occasionally we require specific data. We'll set up a trial enrollment at that time and collect the data. Which is different in ManageEngine. We can drill down if that particular graph is shown in SolarWinds. We cannot drill down in ManageEngine; instead, a five-minute countdown will begin. It will be correct every five minutes to one hour. If you raise the points, the links will be broken. I have approximately 3,000 links. If I increase that interval to one minute, it will consume more of the VMs.

SolarWinds is faster in terms of performance.

We have had some issues with the initial setup. We struggled to complete the installation.

When compared with SolarWinds, the pricing is a little lower. We chose the same because of the commercial aspect.

In terms of pricing, I would rate it a two out of five. It was expensive.

I would rate ManageEngine OpManager a five out of ten.

We use the solution for network and server monitoring. We are using the product for basic functionalities. We use it to monitor and check whether there are any issues in the environment.

The tool is useful for SNMP monitoring.

The product has only basic functionalities. It is not like SolarWinds. The data provided by the tool is not accurate. SolarWinds is more accurate.

I have been using the solution for more than eight years.

The tool is not that stable. I rate the stability a five out of ten.

We are able to scale the product according to our growth. I rate the scalability a ten out of ten. We have more than 1000 branches.

The customer support is satisfactory.

Positive

The solution was very easy to install. We were using Microsoft DB. It took some time. We can implement the product in a week. We need one person to deploy the tool.

The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.

Overall, I rate the solution an eight out of ten.

We use the product to monitor service equipment. 

The product provides intensive reports. 

You cannot resolve 100 percent of the issues yourself. You would need to reach out to the support. It needs to be cheaper. 

I have been using the product for a couple of months. 

ManageEngine OpManager is stable. I rate it an eight out of ten. 

I rate ManageEngine OpManager's scalability a seven point five out of ten. My company has four users. 

ManageEngine OpManager's deployment and maintenance is easy and takes three days to complete. You need two resources to handle the process. 

The tool's licensing costs are yearly. 

I rate the product an eight out of ten. The choice of equipment and scale depends on your specific needs. For small to medium-sized businesses (SMBs), basic sets of equipment may suffice.