ManageEngine OpManager Reviews

We use OpManager for the health checkup of our own server's network devices and applications. We use the basic options.

The uptime and monitoring are valuable to us because we need to monitor the uptime of our services, the memory, and the CPUs.

There should be an option to get mobile notifications or SMS mirror notifications for critical issues. That way, when we don't have access to email, we can still receive notifications via our phones.

The setup should be lightweight and not slow. The performance should be improved.

I've been using it for more than eight years.

ManageEngine OpManager is stable.

We have five to six people accessing this solution through the console.

OpManager technical support is good. I would give them a ten out of ten.

Positive

The initial setup is very simple.

The price for ManageEngine OpManager is average.

On a scale from one to ten, I would rate ManageEngine OpManager a nine.

I have used the solution for monitoring and reporting. 

The solution gives pretty good network visibility. I am also impressed with it's monitoring. 

The solution's reports need to include the number of applications consumed. 

I have used the solution three months ago. 

The solution is stable. 

The tool's deployment was easy and I just followed the steps in the documentation. The solution's deployment got completed in an hour. 

I did the tool's deployment by myself. 

I would rate the product an eight out of ten. The solution is cheaper than SolarWinds but it lacks many of the latter's features. SolarWinds has a major grip on the reporting and monitoring system. You can use this solution if you have budgetary constraints and do not need intense reporting. 

We are using it for network monitoring. We monitor customer networks with it and the performance is extremely good. The distributed network has a lot of features that our customers really appreciate.

It provides us a way to quickly check any issue that could affect one of our network devices. We have alerts, we have reports, and we have automation. Everything together gives us an extremely fast way to troubleshoot issues that arise.

• All the automation capabilities
• Reporting

It would be great if there were some sort of artificial intelligence feature which would help us make improvements in the network once we find an issue, and do it automatically.

It's very stable.

It has very good scalability. We can go from 250 devices up to 50,000 or more devices.

We use technical support at times, especially when there is a new release. Sometimes we need remote support from the manufacturer, and it is fine.

We used a freeware tool but it lacked reports and automation. Once we knew OpManager had these features we went for it.

Our most important criteria when selecting a vendor are that have a tool or program that is mature and stable, with automation and reporting features.

We did the full initial set up and it was very straightforward, there was no specific issue.

The other two vendors on our short list were Nagios, which is a great tool, and SolarWinds. The way that SolarWinds does licensing is very confusing and we didn't like it.

It would be a 10 out of 10 if they had artificial intelligence features such that, besides monitoring and sending alerts, it would solve the problems in specific nodes that are causing issues. It would be great if we had that.

Download a testing license and try it for 30 days. It's worthwhile to have the tool in your local environment. Also, try to find a local partner that can help you with the initial set up.

We use this solution to monitor alerts from network devices. I'm a system administrator and we  are customers of ManageEngine.

The monitoring of the devices and the utilization of links and nodes are good features.

The integration with various OEM products could be improved, it's currently quite complicated. 

I've been using this solution for seven years. 

The stability is good. 

We only have 12 users but the solution is scalable.

We've never needed to contact the technical support. 

The initial setup is very simple. 

The solution is on the expensive side.  

We looked at Micro Focus and Infoblox as possible options but we had some budgetary issues that prevented us from switching. We would ideally like to shift to a different solution because of OpManager issues surrounding accurate data related to device monitoring.

We primarily use the solution for analysis and network cables.

The solution's most valuable feature is its ability to reach most of our network devices and get the most from them.

The pricing could be improved.

The solution should offer more options and themes.

The solution is very stable.

The solution has very good potential for scalability. It's easy. We have about 300 people on the solution right now. We may increase usage in the future, but it depends on if our needs grow or not.

Technical support has been very good so far. We're satisfied with them.

The initial setup is a bit complicated. It needs a technician who is very aware of the flow and how to officially set up the flow chart, etc.

We handled the implementation ourselves.

We use the on-premises deployment model.

I would recommend the solution. I'd rate it nine out of ten.

• Rich GUI tool to monitor infrastructure.
• Provides all types of monitoring in a single product.

Support is very bad. They should improve support and customer relationship.

Two years.

Yes.

No issues in tools.

It depends on cost, the customer and architect.

 It is straightforward.

It is fully depend on customer, on what he wants.

Yes, before choosing a product I evaluate it against all requirements.

Before implementation, it is best to clarify all the customer requirements and  then choose products accordingly.

Device Monitoring, and especially Network Monitoring, Automation, Alerting, and Reporting.

• Device Monitoring gives us an excellent view of servers and workstations, providing tools to leverage capacity management.
• Network Monitoring offers an extensive view of about 5000 network ports from different vendors, ranging from military grade switching to firewalls.
• Automation lets us prepare triggers to fire on met conditions, like restarting failing services.
• Alerting is the biggest asset as we can have real-time failure view and predict failures in some cases.
• Reporting gives us the means to know the state of the art in aggregated views, even providing metrics for our CxOs.

Reduced, substantially, our MTTR, kept our team small and focused, and led to a more controlled budget.

Stability regarding upgrades, sometimes impacting database issues. ManageEngine takes good care of its customers and responds quickly.

10+ years.

Yes.

No.

10 out of 10. They are superb technically, and their development listens to customers.

Yes. Nagios Core. It was more difficult to deploy, needed agents to install on Windows, and lacked a pleasing visual representation of systems and dashboards.

Installation is very easy and has no complexity at all. After installation anyone with IT skills can become an OpManager Admin in just eight days.

I recommend the Essential Edition with the required device packs. The product is free for up to 25 devices and starts at $595.

Yes, Spiceworks. Nice product, but lacked robust features for enterprise.

To have all purchased features available, a Windows base is necessary for product installation. Without that, monitoring and automation thru WMI for Windows will not be available. Works with MySQL or an external MS SQL instance. For performance I recommend an MS SQL instance. Installing a digital certificate is hard (although steps are easy) and doesn't always work first time.

We primarily use the solution to monitor our servers.

The application monitoring is the solution's most valuable feature.

The licensing model is confusing. 

For example, when we add a storage device on the OpManager, we don't know how it is calculating those which are added into the server. It's unclear how is it calculating the licensing model for the storage portion. 

I've been using the solution for 1.5 years.

The solution is fairly stable. Only when you are opening another tab to see the live monitoring will you experience a bit of hanging. It will respond, so I am assuming the lag is because of the resources which are allocated for that particular server. 

The solution is scalable. You just need the correct licensing. You can get a license for features such as Hyper-V, VMware, etc. We've been satisfied with the level of scalability we've achieved.

I have not found any difficulty in using the app, so I don't know how the technical quality is on their support. We haven't opened a ticket with technical support yet, but we're unsure of the process and if we have to open a ticket at the support level or not. They could make their services and processes more clear for getting assistance when customers need it.

Our company has tried a variety of solutions but not in any significant manner.

The initial setup is straightforward. Deployment takes about half an hour. I had to do a lot of research, but once I realized how everything worked, it was very quick. You only need one person to handle deployment.

I handled the implementation myself.

Before choosing the solution, I did look at other solutions. Some had complicated setups or licensing models. This solution is very easy because the pricing was not that high and the set up wasn't complicated. It was very good for our environment.

We use the on-premises deployment model.

I'd recommend the solution. I'd rate it eight out of ten.