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reviewer1393452 - PeerSpot reviewer
Network Engineer at a tech services company with 51-200 employees
Real User
The fact that we can schedule reports enables us to have fewer spreadsheets to create
Pros and Cons
  • "You can put all of your work on there, they'll send you an email or send you a text. That functionality as a network engineer is the one I like the most. I do like the fact that we can schedule reports. That works too because that's a lot fewer spreadsheets that I have to create."
  • "OpManager is slow but that just might be the server we have it on. I don't think that's the problem but I don't do the server. But it is slow. When you're interacting with it, it could be more nimble and could be faster."

What is our primary use case?

My personal use case is for network management, traffic flow, am any kind of alerts. Anything you can think of, you can program through OpManager or anything on the network you can think of, you can program through OpManager. We run monthly and weekly reports and all of those are programmed and then in a week or a month, it's in your inbox. Your CIF log scan goes through it all.

What is most valuable?

You can put all of your work on there and they'll send you an email or send you a text. That functionality as a network engineer is the one I like the most. I do like the fact that we can schedule reports. That works too because that's a lot fewer spreadsheets that I have to create.

What needs improvement?

OpManager is slow but that just might be the server we have it on. I don't think that's the problem but I don't do the server. But it is slow. When you're interacting with it, it could be more nimble and could be faster.

The UI is fine, it's just a little sluggish. But once it's up and running, it's good.

For how long have I used the solution?

I have been using OpManager for four years. 

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What do I think about the stability of the solution?

We don't have problems with stability. 

What do I think about the scalability of the solution?

It might be slow but it's stable. No problem there either. That's not something that should stop anybody from buying it. My preference would be to speed it up, but there's probably a reason why it's not as fast as I would like it.

How are customer service and support?

I've only had to deal with support once or twice and I've never had a problem. My colleague handles it a little bit more than I do, and I've never heard him gripe about it.

How was the initial setup?

I didn't set them up but from what I know about it, it's straightforward.

What other advice do I have?

It's a good solution. I wasn't part of the decision or part of the team at the time that they chose it but it definitely does what we need it for. It has more functionality than what we use it for, so I think it's overall a good solution. The only gripe I have is like everybody else, I would want it to be faster. That's the only issue I have.

I would rate OpManager a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
IT Manager at a financial services firm with 51-200 employees
Vendor
Deploying agents through the application was problematic but overall deployment was easy.

What is most valuable?

FIM, and SIEM both available in free version (fewer than 10 devices).

For how long have I used the solution?

We’ve been evaluating the free version for about a month.

What was my experience with deployment of the solution?

Deployment was quite easy. We used the PostgreSQL version which comes with the install. Deploying agents through the application was problematic so we installed them manually.

What do I think about the scalability of the solution?

Since we are a small shop, we only needed what was available in the free version.

How are customer service and technical support?

Customer Service:

Excellent. It was on my initial contact that the rep suggested I wait a day to download the product, as more functionality would be added to the free version.

Technical Support:

Excellent. I have submitted a few support requests and received prompt, courteous assistance, even though we are using the free version of the software.

Which solution did I use previously and why did I switch?

We have tried a few others but this is the first that offered file and log monitoring.

How was the initial setup?

Very simple setup. Much easier than some of the other big-name monitoring solutions out there.

What about the implementation team?

We implemented it in-house.

Which other solutions did I evaluate?

Yes, we looked at SolarWinds, Splunk, and Spiceworks.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ravi Suvvari - PeerSpot reviewer
Ravi SuvvariPerformance and Fault-tolerance Architect with 1,001-5,000 employees
Top 5Real User

Very valuable inputs regarding OP Manager Review Bruce ; Thank you for sharing Ravi Suvvari

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Updated: November 2024
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