FIM, and SIEM both available in free version (fewer than 10 devices).
IT Manager at a financial services firm with 51-200 employees
Deploying agents through the application was problematic but overall deployment was easy.
What is most valuable?
For how long have I used the solution?
We’ve been evaluating the free version for about a month.
What was my experience with deployment of the solution?
Deployment was quite easy. We used the PostgreSQL version which comes with the install. Deploying agents through the application was problematic so we installed them manually.
What do I think about the scalability of the solution?
Since we are a small shop, we only needed what was available in the free version.
Buyer's Guide
ManageEngine OpManager
January 2025
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Learn what your peers think about ManageEngine OpManager. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,891 professionals have used our research since 2012.
How are customer service and support?
Customer Service:
Excellent. It was on my initial contact that the rep suggested I wait a day to download the product, as more functionality would be added to the free version.
Technical Support:Excellent. I have submitted a few support requests and received prompt, courteous assistance, even though we are using the free version of the software.
Which solution did I use previously and why did I switch?
We have tried a few others but this is the first that offered file and log monitoring.
How was the initial setup?
Very simple setup. Much easier than some of the other big-name monitoring solutions out there.
What about the implementation team?
We implemented it in-house.
Which other solutions did I evaluate?
Yes, we looked at SolarWinds, Splunk, and Spiceworks.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Engineer at a tech consulting company with 1,001-5,000 employees
Reliable network monitoring and a feature-rich package
If you’re struggling with constant problems like servers running out of disk space, networks running out of capacity, and users knowing when services are “down” before you do, then ManageEngine’s OpManager may be the answer.
OpManager has a large number of features that can help tame unruly networks including:
Easy installation: OpManager can be installed in only a few minutes, and will optionally scan and discover your network.
Workflow Automation: New automation features go far beyond basic scripting. A simple workflow builder UI allows users to build complex routines that can run as part of regular maintenance, or be triggered by events. Possibilities include advanced programmatic if/then functions like restarting devices and executing scripts. Or, a workflow could be triggered by an outage, execute a series of troubleshooting commands, and send the results to an administrator for action.
REST API support: Gather data from Opmanager or from other 3rd party applications using built-in APIs.
Device monitoring: Monitor devices using a range of methods – SNMP, WMI, SSH/Telnet, and more. Hyper-V support is now included, making it simple to view all virtualized devices in one place. URL monitoring includes the ability to perform synthetic transactions to ensure that websites are responding.
Mapping: Automatically generate live map views, which show status of your devices.
The newest release of Opmanager has seen huge improvements over previous versions. Overall usability, the feature-set, and stability have all been improved. The GUI in particular has been upgraded to be much more intuitive and user-friendly, making navigation and finding useful data easy.
OpManager performed well when tested in the NetworkManagementSoftware.com lab. All features worked as expected, alerting on exceptions always triggered as designed, and reporting was comprehensive.
However, one small complaint was occasional difficulty loading custom MIBs for some of the more obscure devices on the network. Basic SNMP objects could still be polled successfully on those devices though.
ManageEngine offers free Demo versions of OpManager, and this software is well worth trying out on your network.
Pros:
A feature-packed product that provides excellent network monitoring and alerting.
Supports Hyper-V, URL monitoring, and also has ability to automatically create network maps.
Automation features allow admins to automate routine tasks, including parts of the troubleshooting process.
Cons
The large feature set can also increase complexity. Although the system is relatively easy to configure, admins may find that understanding and configuring features other than basic monitoring takes time.
Still no multi-threshold alerting as of version 9 - e.g. different threshold levels for warnings, critical alarms, etc.
Some difficulty loading custom MIBs for obscure devices.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Very valuable inputs regarding OP Manager Review Aaron ; Thank you for sharing Ravi Suvvari
Buyer's Guide
ManageEngine OpManager
January 2025
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Learn what your peers think about ManageEngine OpManager. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,891 professionals have used our research since 2012.
Network Security and Infrastructure Engineer at a tech services company with 201-500 employees
Good for configuring logs and scalable
Pros and Cons
- "The solution is scalable."
- "The dashboard could include more features."
What is our primary use case?
Our primary use case for the solution is configuring logs.
What needs improvement?
The dashboard could include additional features.
For how long have I used the solution?
We have been using the solution for approximately two years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
We have not used customer service and support.
How was the initial setup?
It took approximately two days to deploy the solution. If there is an issue, investigations may cause it to take longer to investigate and solve the issue. Usually, the issue will be related to a network issue or a policy that needs to be opened.
What other advice do I have?
I rate the solution a nine out of ten. The solution is good, but the dashboard could include more features.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
![PeerSpot user](https://www.peerspot.com/assets/media/images/anonymous_avatar-ddad8308.png)
Buyer's Guide
Download our free ManageEngine OpManager Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2025
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Buyer's Guide
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Very valuable inputs regarding OP Manager Review Bruce ; Thank you for sharing Ravi Suvvari