Microsoft Exchange Reviews

Name: Microsoft Exchange
Brand: Microsoft
Rating: 4.2 (89 reviews)

Vendor: Microsoft

4.2 out of 5

89 reviews
92% willing to recommend

1,446 followers

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What is Microsoft Exchange?

Built to deliver the enterprise-grade security and reliability that businesses require, Microsoft Exchange provides email, calendar and contacts on your PC, phone and web browser.

Get the Microsoft Exchange Buyer's Guide and find out what your peers are saying about Microsoft Exchange, Google Workspace, Microsoft Exchange Online and more!

Microsoft Exchange is the #1 ranked solution in top Wireless Email solutions, #3 ranked solution in top Email Applications, and #3 ranked solution in top File Archiving solutions. PeerSpot users give Microsoft Exchange an average rating of 8.4 out of 10. Microsoft Exchange is most commonly compared to Google Workspace: Microsoft Exchange vs Google Workspace. Microsoft Exchange is popular among the large enterprise segment, accounting for 44% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.

Helped 830,824 peers since 2012

Featured reviews

Hesham Hussain

Head Of Infrastructure at ValU

Regarding the decision of increasing the number of users, it depends on the organization's choice, whether to opt for CapEx or OpEx. Both options involve expenses over the years. Building an in-house Exchange solution requires investing in hardware, storage, connectivity, and administrative resources. Office 365 shifts the budget solely to OpEx as a subscription service. Scalability is another factor. Starting a new company favors Office 365 due to cost efficiency. As the organization grows, the choice depends on available resources and technical expertise. An internal Exchange setup is feasible with skilled engineers, while Office 365 suits those lacking in-house resources.

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Dean Della Pella

Senior Consultant at a consultancy with 10,001+ employees

In my company, the product takes care of email communications as it handles all the emails and scheduling emails. Within the tool, the calendars are used extensively by our company and its customers. The tool has improved the areas revolving around calendars and scheduling tasks since it has helped in the unification of everyone working in the company under the same system. The most beneficial features of email management stem from the tool's ability to let its users combine the tasks and the calendar while also being able to organize emails. The security and compliance features have impacted our organization, and it has been extremely helpful since such functionalities are needed for compliance purposes. For the customers and my company, being secure and having control of the handling of emails is extremely important. The integration capabilities do not have a direct impact on the email portion of the product, but it does have the ability to set up meetings with the help of Microsoft Teams. The mobile access feature provided by the product helps our company in the area of productivity. I recommend the product to others who plan to use it. Based on the features and functionalities of the product, it would be beneficial to rule for any company where it is chosen. The product offers good functionalities and reliability. I rate the overall a nine out of ten.

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Harry Murdani

Manager, IT Security at Averis Sdn Bhd

All features are useful; they meet the purpose of an email server. There's no specific or very appealing function. All are related to email services. The function of this product is to send an email. It's easy to manage because we know how. If you don't know how to manage, then, of course, it will be complicated.

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Microsoft Exchange mindshare

Product category:

As of January 2025, the mindshare of Microsoft Exchange in the Email Applications category stands at 11.3%, down from 13.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Email Applications

PeerAnalyst reports

Type	Title	Date
Category	Email Applications	Jan 14, 2025	Download
Product	Reviews, tips, and advice from real users	Jan 14, 2025	Download
Comparison	Microsoft Exchange vs Google Workspace	Jan 14, 2025	Download
Comparison	Microsoft Exchange vs Microsoft Exchange Online	Jan 14, 2025	Download
Comparison	Microsoft Exchange vs Amazon WorkMail	Jan 14, 2025	Download

Title	Rating	Mindshare	Recommending
Google Workspace	4.1	23.8%	95%	101 interviews Add to research
Microsoft Exchange Online	4.3	15.1%	96%	88 interviews Add to research

Valuable Features

"The ability to share information, appointments, and agendas easily is the big value of Microsoft Exchange."
"The integration of Microsoft Exchange with other tools allows for seamless collaboration and increased productivity within teams."
"It ensures high availability and resilience, allowing seamless recovery from potential failures and making it a reliable option for business-critical operations."

Room for Improvement

"Sometimes the client part generates some trouble. It can be very slow, though this might be related to our company's installation and configuration rather than the product itself."
"Microsoft Exchange and other Microsoft solutions like Office 365 need to provide more detailed information for customers regarding the features and functionalities included in their plans, as some features are only available at an additional cost."
"The solution's hybrid deployment process could be improved, particularly for customers who initially started in the cloud and may want to return to an on-premises setup. Microsoft could make this transition more flexible."