OpenText Operations Bridge Reviews

Name: OpenText Operations Bridge
Brand: OpenText
Rating: 3.9 (47 reviews)

3.9 out of 5

47 reviews
92% willing to recommend

881 followers

What is OpenText Operations Bridge?

OpenText Operations Bridge – SaaS is enterprise event and performance management software. With automated discovery, monitoring, and remediation, it fast-tracks your move to full-stack AIOps across multicloud and on- premises environments.

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OpenText Operations Bridge is the #7 ranked solution in top Event Monitoring solutions, #9 ranked solution in top IT Operations Analytics solutions, and #25 ranked solution in top Cloud Monitoring Software. PeerSpot users give OpenText Operations Bridge an average rating of 7.8 out of 10. Based on the analysis of the 47 most recent OpenText Operations Bridge reviews, the overall sentiment is positive, with a sentiment score of 6.8. (Among the lowest in the category). OpenText Operations Bridge is most commonly compared to SCOM: OpenText Operations Bridge vs SCOM. OpenText Operations Bridge is popular among the large enterprise segment, accounting for 68% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 20% of all views.

Buyer's Guide

OpenText Operations Bridge

August 2024

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Featured reviews

Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

The data lake is a very powerful feature within OpenText Operations Bridge. It can integrate with any BI tool to collect AI data and perform a variety of functions. It offers hybrid compatibility and supports desktop application customization and cloud integration. Another essential capability is server automation, which became significantly easier with the software appliance for deployment. This solution also provides role-based access that enhances data privacy and security.

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Volodymyr Bondarchuk

Senior System Engineer at Novell

This solution worked as an umbrella for many different types of monitoring systems, offering various tools for not only application performance management models but also user experience models and monitoring business processes. It gave a comprehensive picture and a good understanding of the state of business processes. It was able to integrate with other tools like Zabbix and Prometheus.

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Volodymyr Bondarchuk

Senior System Engineer at Novell

I have experience with other solutions apart from Micro Focus Operations Bridge, for example, NetIQ Operations Center and NetIQ AppManager. I also have experience with network performance monitoring solutions, for example, Microsoft SCOM, and some open-source products, such as Nagios and Zabbix. What makes Micro Focus Operations Bridge better than others is that it works as an umbrella and includes different models for different types of monitoring. At the same time, an open-source product does not give you this kind of functionality. Instead, an open-source product only gives you classic monitoring functionalities in some areas of network performance but not for all areas of monitoring solutions or infrastructure. Microsoft SCOM, at the moment, has many new features, and it's similar to Micro Focus which focuses on network performance and traffic monitoring, so my company uses it together with Micro Focus for monitoring.

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OpenText Operations Bridge mindshare

Product category:

As of December 2024, the mindshare of OpenText Operations Bridge in the Event Monitoring category stands at 6.1%, down from 6.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Event Monitoring

Key learnings from peers

Last updated Nov 22, 2024

Valuable Features

"The most valuable aspect of Operations Bridge for us is its integration capabilities."
"This solution worked as an umbrella for many different types of monitoring systems, offering various tools for not only application performance management models but also user experience models and monitoring business processes."
"The data lake is a very powerful feature within OpenText Operations Bridge."

Room for Improvement

"We need improvements in delivering quality reports from OBM and in integrating Operations Bridge with other components like UCMDB for asset discovery."
"The product might currently have a lot of new features, however, I don't have information about these new features, so it's possible it may require updates in that area."
"The creation process is not as easy as expected, requiring multiple steps and can be quite complex."

Pricing

"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
"The cost is very high."