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IBM Tivoli NetCool OMNIbus vs OpenText Operations Bridge comparison

IBM and OpenText are both solutions in the Event Monitoring category. IBM is ranked #3 with an average rating of 7.7, while OpenText is ranked #8 with an average rating of 8.0. IBM holds a 8.4% mindshare in EM, compared to OpenText’s 6.1% mindshare. Additionally, 78% of IBM users are willing to recommend the solution, compared to 92% of OpenText users who would recommend it.
IBM Tivoli NetCool OMNIbus
Read 14 IBM Tivoli NetCool OMNIbus reviews
  • 1,228 Views
  • 558 Comparison Views
78% willing to recommend
OpenText Operations Bridge
Read 47 OpenText Operations Bridge reviews
  • 770 Views
  • 383 Comparison Views
92% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 23, 2025

IBM Tivoli NetCool OMNIbus and OpenText Operations Bridge compete in IT operations management. IBM Tivoli has an edge in pricing and customer support, while OpenText excels in advanced features, making it a compelling choice for businesses seeking extensive functionality.

Features: IBM Tivoli NetCool OMNIbus is notable for its robust event management, high customization capabilities, and seamless integration with existing IT systems. OpenText Operations Bridge distinguishes itself with advanced analytics, automation, and comprehensive monitoring of hybrid IT environments.

Room for Improvement: IBM Tivoli could improve by enhancing its analytics capabilities, expanding automation options, and simplifying its user interface. OpenText Operations Bridge may benefit from reducing its deployment complexity, improving resource efficiency, and offering clearer pricing models.

Ease of Deployment and Customer Service: IBM Tivoli NetCool OMNIbus features straightforward deployment with substantial support during implementation. OpenText Operations Bridge, while more complex to deploy, provides detailed guidance and robust support, offsetting the demanding structure.

Pricing and ROI: IBM Tivoli NetCool OMNIbus offers cost-effective solutions with predictable ROI, focusing on affordability. OpenText Operations Bridge presents higher initial costs but promises greater long-term ROI potential due to its extensive feature set and emphasis on value investment.

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To learn more, read our detailed IBM Tivoli NetCool OMNIbus vs. OpenText Operations Bridge Report (Updated: January 2025).
Buyer's Guide
IBM Tivoli NetCool OMNIbus vs. OpenText Operations Bridge
January 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli NetCool OMNIbus
Ranking in Event Monitoring
3rd
Average Rating
7.4
Reviews Sentiment
7.2
Number of Reviews
14
Ranking in other categories
No ranking in other categories
OpenText Operations Bridge
Ranking in Event Monitoring
8th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
47
Ranking in other categories
IT Operations Analytics (11th), Cloud Monitoring Software (31st)
 

Mindshare comparison

As of February 2025, in the Event Monitoring category, the mindshare of IBM Tivoli NetCool OMNIbus is 8.4%, down from 9.0% compared to the previous year. The mindshare of OpenText Operations Bridge is 6.1%, up from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring
 

Featured Reviews

Ahmed Salman - PeerSpot reviewer
Aids in network performance monitoring and management
I am working as a customer, mainly using IntelliQ and another product, IBM NetCool, Watson AI. These products are used for monitoring network performance and management.  The primary use case involves network performance monitoring, and it is compatible only with IBM DB2 IBM Tivoli NetCool…
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Ahmed Salman - PeerSpot reviewer
Powerful data integration, comprehensive automation, and hybrid compatibility
The data lake is a very powerful feature within OpenText Operations Bridge. It can integrate with any BI tool to collect AI data and perform a variety of functions. It offers hybrid compatibility and supports desktop application customization and cloud integration. Another essential capability is server automation, which became significantly easier with the software appliance for deployment. This solution also provides role-based access that enhances data privacy and security.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The monitoring is the solution's most valuable feature."
"It is an easy-to-use solution."
"The most valuable feature is the event management capability."
"Probes are the best feature because they are well written which rarely requires you to write additional rules. These probes monitor activity within your environment."
"IBM Tivoli NetCool OMNIbus supports legacy protocols like CORBA, Huawei, and other telecom protocols, which I find beneficial."
"OMNIbus is valuable for its compatibility and performance, as I haven't encountered any performance issues."
"Offers very good event/alert drill-down and statistical reporting capabilities."
"It's good for managed systems. The end query on the user interface is good. You can view lots of charts and graphs."
More IBM Tivoli NetCool OMNIbus pros
"Purely, its flexibility is the most valuable aspect. It is hugely configurable."
"The initial setup is pretty straightforward. It's not complex at all."
"The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events."
"The integration with the ticketing tool makes sure that there is a record for every issue."
"The data lake is a very powerful feature within OpenText Operations Bridge."
"We use the on-premises version to monitor our systems and manage emails. All our systems use Operations Bridge, especially the critical systems."
"It is stable."
"The most valuable features of the solution are its grouping scripts and event focus."
More OpenText Operations Bridge pros
 

Cons

"Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with a vendor application, and we have to use another tool to integrate it with a vendor application. To integrate some applications with NetCool, I need to install an IBM tool on top of it. It would be good if they can provide an API or any kind of interface that we can leverage while developing a new protocol interface or application. We should be able to use an API or interface with NetCool. Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI. Whenever we do anything on the GUI, it takes time. They need to focus on the GUI part, especially the dashboard. They should focus on how users can effectively drill down from one box to another. The visual appeal of the dashboard is as important as the data and functionality."
"Areas that could be better include the fact that the solution is only on-premises, lacks AI capabilities, and support response times could be quicker."
"Its technical support team takes longer to reply."
"The solution has limitations in database integration as it cannot integrate with databases other than IBM DB2."
"They could enhance the visibility to give us a unified view of our entire IT infrastructure."
"The solution needs to invest in the development of a knowledge base and use of AI services for providing event resolution and intervention directions."
"The cost of the product is quite high. They should work to adjust their pricing models."
"I would like for the next release to be more user-friendly and out of date. The next release should focus on the cloud, AI, and ML technologies."
More IBM Tivoli NetCool OMNIbus cons
"The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console. It can maybe have some more AI functions because most of the other tools are going in that direction."
"The initial setup is a little bit complex."
"The product might currently have a lot of new features, however, I don't have information about these new features, so it's possible it may require updates in that area."
"The service takes a very long time to start and it requires a lot of resources."
"In a future release, we would like an improved upgrade process. When you upgrade it now, it first uninstalls everything and then reinstalls all the packages, which means any customization that you've done in the directories on the surface disappears."
"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."
"The price is quite expensive, and because of this, we may try another solution."
"The pricing is a bit expensive for smaller companies."
More OpenText Operations Bridge cons
 

Pricing and Cost Advice

"It is a costly solution."
"Its license cost is a little bit more than other solutions. Our customers expect a standard market price that is comparative to other products. For each and every NetCool OMNIbus component, we have to purchase a separate license. These components are not free with the product."
"You have to have the right level of budget to afford this solution."
"Setup costs can be high depending on the partner, but it is worth it."
"Pricing is very flexible and depends on the modules selected as per the requirement."
"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
"The cost is very high."
"The licensing cost for this solution is approximately $1,000 USD."
"It is competitive."
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
17%
Energy/Utilities Company
8%
Manufacturing Company
7%
Manufacturing Company
23%
Financial Services Firm
21%
Computer Software Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM Tivoli NetCool OMNIbus?
The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform.
See all answers
What is your experience regarding pricing and costs for IBM Tivoli NetCool OMNIbus?
If the various HW elements are from the same vendor, a monitoring solution provided by that vendor or its partners will potentially result in lower licensing and operational costs. Moreover, for ve...
See all answers
What needs improvement with IBM Tivoli NetCool OMNIbus?
IBM is working on converting NetCool to NetCool Operations Insight, which runs on Watson AI. There were areas needing improvement in terms of AI, however, they have migrated the entire NetCool suit...
See all answers
What do you like most about Micro Focus Operations Bridge?
It is stable.
See all answers
What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
Pricing for OpenText is considered very high compared to competitors. The licensing model is complicated, with separate licenses for different components like OBM and Smile, making it difficult to ...
See all answers
What needs improvement with Micro Focus Operations Bridge?
We need improvements in delivering quality reports from OBM and in integrating Operations Bridge with other components like UCMDB for asset discovery. Operations Bridge also lacks in the preparatio...
See all answers
 

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Product Reports

Buyer's Guide
IBM Tivoli NetCool OMNIbus
February 2025
IBM Tivoli NetCool OMNIbus reportDownload IBM Tivoli NetCool OMNIbus product report
Buyer's Guide
OpenText Operations Bridge
February 2025
OpenText Operations Bridge reportDownload OpenText Operations Bridge product report
 

Also Known As

Tivoli NetCool OMNIbus
Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
 

Overview

Tivoli Netcool OMNIbus provides near real-time service assurance for business infrastructure, applications, servers, network devices and protocols, Internet protocols, storage and security devices.
IBM
OpenText Operations Bridge – SaaS is enterprise event and performance management software. With automated discovery, monitoring, and remediation, it fast-tracks your move to full-stack AIOps across multicloud and on- premises environments.
OpenText
 

Sample Customers

Consolidated Communications, €sterreichische Bundesbahnen (€BB), Capgemini
GE Money Bank, Bank AlJazira, Tech Mahindra
Buyer's Guide
IBM Tivoli NetCool OMNIbus vs. OpenText Operations Bridge
January 2025
Free Report: IBM Tivoli NetCool OMNIbus vs. OpenText Operations Bridge
Find out what your peers are saying about IBM Tivoli NetCool OMNIbus vs. OpenText Operations Bridge and other solutions. Updated: January 2025.
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