The PagerDuty Operations Cloud is the platform for mission-critical, time-critical operations work in the modern enterprise. Through the power of AI and automation, it detects and diagnoses disruptive events, mobilizes the right team members to respond, and streamlines infrastructure and workflows across your digital operations. The Operations Cloud is essential infrastructure for revolutionizing digital operations to compete and win as a modern digital business.
Type | Title | Date | |
---|---|---|---|
Category | IT Alerting and Incident Management | Dec 18, 2024 | Download |
Product | Reviews, tips, and advice from real users | Dec 18, 2024 | Download |
Comparison | PagerDuty Operations Cloud vs Opsgenie | Dec 18, 2024 | Download |
Comparison | PagerDuty Operations Cloud vs Splunk Cloud Platform | Dec 18, 2024 | Download |
Comparison | PagerDuty Operations Cloud vs Splunk ITSI (IT Service Intelligence) | Dec 18, 2024 | Download |
Title | Rating | Mindshare | Recommending | |
---|---|---|---|---|
BigPanda | 3.6 | 3.8% | 75% | 12 interviewsAdd to research |
Opsgenie | 4.0 | 22.0% | 100% | 14 interviewsAdd to research |
PagerDuty Features
PagerDuty has many valuable key features. Some of the most useful ones include:
PagerDuty Benefits
There are many benefits to implementing PagerDuty. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the PagerDuty solution.
Brandon J., Director of engineering at a wellness & fitness company, says, "The SMS pages and the mobile application are pretty much the top two features."
PeerSpot reviewer Pramodh M., DevSecOps Consultant at a tech services company, comments, “The inbound integrations that PagerDuty provides with most of the DevOps tools are valuable. There is a flexible and easy way of integrating with monitoring tools. It allows us to configure the integration with APIs and plugins as well.”
Syed Mohammad A., Vice President - Operations and Client Services at a financial services firm, mentions, "PagerDuty let us set up rosters based on our shifts. We could assign a hierarchy for how the calls should be escalated and the number of times the call will be transferred between people before it is answered. It makes it easy to access an agent via mobile phone."
A Principal Architect at an energy/utilities company states, “The most important feature that is used is call scheduling. We are also able to actually call IT folks in the case of an emergency.”
40% of the Fortune 100 TrustPagerDuty. Customers include: Slack, Intuit, Zendesk, Panasonic, Pinterest, Airbnb, eHarmony, McKesson, Comcast