What is our primary use case?
My client uses Planisware as their primary tool for project and portfolio management, supporting both large-scale programs and short-duration projects. It enables effective resource management, scheduling, budgeting, cost tracking, and performance monitoring across all initiatives.
I appreciate Planisware for its ability to provide not only comprehensive data but also clear visual representations, which greatly enhance project insight and decision-making.
Planisware is particularly valuable for optimizing resource allocation across multiple projects. It allows us to monitor timesheet compliance, resource availability, and bandwidth utilization, especially for shared or leased resources.
We also make use of collaboration tools and scenario planning features within Planisware, though currently on a limited scale.
In my project, Planisware is integrated with our SAP ERP system through a two-way data exchange, where project data flows to SAP and cost data is synchronized back into Planisware for accurate financial tracking.
How has it helped my organization?
Planisware has brought significant improvements to our organization’s project and portfolio management efficiency. It provides a centralized platform where all project-related data—schedules, costs, resources, and performance metrics—are stored and visualized in real time. This has reduced manual reporting efforts and improved the accuracy and transparency of project information.
One of the key benefits has been in resource optimization. With Planisware, we can clearly see team members’ availability, workload, and timesheet compliance, which helps us allocate resources more effectively across projects and avoid both underutilization and overload.
Planisware’s integration with SAP has also streamlined our financial management processes. Data synchronization between Planisware and SAP ensures that cost tracking, budgeting, and forecasting remain consistent and up to date across systems.
Additionally, the scenario planning and what-if analysis features have helped management make more informed strategic decisions, particularly when balancing priorities across multiple portfolios.
Overall, Planisware has improved our project visibility, resource utilization, decision-making, and cost control, leading to higher efficiency and better alignment between business strategy and project execution.
What is most valuable?
Planisware provides the advantage of viewing both data and visual representations simultaneously, enabling better analysis and decision-making. It is highly effective for managing large-scale projects, as well as for tracking progress, recording project details, and reviewing forecast plans.
Our customers make extensive use of the resource management capabilities in Planisware to optimize utilization and ensure balanced workloads across projects.
We have also integrated Planisware with our SAP ERP system, establishing a two-way data and cost exchange that enhances accuracy, transparency, and consistency between project and financial data.
What needs improvement?
Planisware’s technical support process can be quite challenging, as it often takes significant time and effort to reach the right point of contact for issue resolution.
We have occasionally experienced system crashes and performance slowdowns, which can impact productivity during peak usage periods.
However, with the upcoming releases introducing interface enhancements, we expect improved usability and stability. At this stage, I don’t have any specific changes to suggest until those updates are fully rolled out.
For how long have I used the solution?
I have been working on Planisware from the last 5 years.
What do I think about the stability of the solution?
My experience has been primarily with Planisware. While it is a robust and comprehensive tool, the ROI can occasionally be impacted due to our dependence on the platform’s system stability.
What do I think about the scalability of the solution?
Planisware offers scalability, though it currently has some limitations when handling very large-scale implementations. The good part is that the team continues to enhance scalability and performance with each new version.
We did experience some system crashes earlier this year, but fortunately, most of them occurred during weekends, which minimized the impact on our users and ongoing project activities.
How are customer service and support?
Planisware’s technical support process can be quite time-consuming, and it is often challenging to get timely assistance when issues arise.
When we experienced system crashes earlier this year, most incidents occurred during weekends, which fortunately minimized the impact on our users.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I have experience only with Planisware.
I used Clarity for a very short time, so I cannot provide a comprehensive comparison.
How was the initial setup?
The initial setup and deployment process of Planisware is relatively straightforward and well-structured. Once the business requirements are clearly defined, the implementation team can configure the system accordingly. Overall, the process is not overly complex.
What about the implementation team?
So, we implement it through a vendor Planisware itself.
We can rate them 8.5/10.
What was our ROI?
At times, I feel that the ROI is not fully optimized, as it largely depends on Planisware’s system stability and performance consistency.
What's my experience with pricing, setup cost, and licensing?
I have heard that the pricing of Planisware is very costly.
Which other solutions did I evaluate?
I used Clarity for a very short time, so I cannot provide a comprehensive comparison.
I have heard about MS Projects frequently.
My experience is primarily with Planisware.
What other advice do I have?
The reviewer gave Planisware a rating of 8 out of 10.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google