Prisma Access by Palo Alto Networks Reviews

Name: Prisma Access by Palo Alto Networks
Brand: Palo Alto Networks
Rating: 4.1 (62 reviews)

Vendor: Palo Alto Networks

4.1 out of 5

62 reviews
92% willing to recommend

1,476 followers

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What is Prisma Access by Palo Alto Networks?

Prisma Access by Palo Alto Networks provides consistent security for all users and applications across your remote networks. Prisma Access grants users safe access to the cloud and data center applications and the internet as well. In addition, the solution combines all of your security and networking capabilities into a single cloud-delivered platform, enabling flexible hybrid workforces.

Get the Prisma Access by Palo Alto Networks Buyer's Guide and find out what your peers are saying about Prisma Access by Palo Alto Networks, Cisco Umbrella, Zscaler Zero Trust Exchange Platform and more!

Prisma Access by Palo Alto Networks is the #1 ranked solution in CASB solutions, #1 ranked solution in top Secure Access Service Edge (SASE) solutions, #2 ranked solution in top ZTNA services, #3 ranked solution in top Web Security Gateways, and #4 ranked solution in top Enterprise Infrastructure VPN solutions. PeerSpot users give Prisma Access by Palo Alto Networks an average rating of 8.2 out of 10. Based on the analysis of the 62 most recent Prisma Access by Palo Alto Networks reviews, the overall sentiment is positive, with a sentiment score of 7.1. Prisma Access by Palo Alto Networks is most commonly compared to Cisco Umbrella: Prisma Access by Palo Alto Networks vs Cisco Umbrella. Prisma Access by Palo Alto Networks is popular among the large enterprise segment, accounting for 68% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 14% of all views.

Buyer's Guide

Prisma Access by Palo Alto Networks

November 2024

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Helped 823,875 peers since 2012

Featured reviews

Manindar Patil

Senior Presales at PwC

Prisma Access allows secure access to all applications and resources from any location. This is an essential advantage for maintaining consistent security across various platforms and remote connections. The centralized security that ensures policies follow users is also a core feature, promoting zero trust, a necessary security model in today's market.

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TejasJain

Sr. Cloud Security Architect at tejain@deloitte.com

The model itself is great. It is a managed firewall. If you look at it purely from a technical standpoint, it is a globally distributed and managed firewall platform that sits on top of Google Cloud and AWS. It has a global presence, and that is one of the most important things because this particular client for whom I was building this design has a presence across the globe, including China, where there are few constraints. Its presence and performance are super awesome. It is a natural transition from Palo Alto Next-Gen firewalls. Of course, people who would be managing this platform need some knowledge transfer and training, but it is not a huge leap. That's the beauty of it. It is geographically dispersed, and it sits on top of Google and AWS platforms. Therefore, you don't face the standard issues, such as latency or bandwidth issues, that you usually face in the case of on-prem data centers. It is fairly simple in terms of administration. It is derived from Palo Alto Next-Gen firewalls that have been in the market for more than a decade. It has evolved from Palo Alto Next-Gen firewalls, and there is only the difference of naming convention. The web interface and the way of managing things are fairly easy. It does whatever they're promising about this particular product. It has all the features that they say. We are leveraging quite a few features, and there are not many features that we are not using. All the features work the way they say. Whatever we've configured is working as promised in terms of security, and I'm fairly certain about the security that it provides. From the security aspect, I would rate it a 10 out of 10.

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Hemant Rajput

Deputy Manager at a tech services company with 10,001+ employees

This GUI is a good feature. The stacked policies, event policies, and routing policies are easy to understand for someone with general knowledge. Securing new SaaS applications is really easy. There weren't any security risks. Prisma also has great reporting and alarming functions. The data security is good. We don't have any complaints from clients. They're very satisfied with the solution. It's very easy to write down the policies based on Cloud App-ID. The app detection and analytics are great features. The Cloud App-ID technology has helped us identify and control shadow IT apps. It's a very important and exclusive feature that's available with Palo Alto. The solution helps us keep pace with SaaS growth in the organization. It's very important to us. Prisma SaaS is integrated and easy to deploy.

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Prisma Access by Palo Alto Networks mindshare

Product category:

As of December 2024, the mindshare of Prisma Access by Palo Alto Networks in the Secure Access Service Edge (SASE) category stands at 21.4%, down from 22.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Secure Access Service Edge (SASE)

PeerAnalyst reports

Type	Title	Date
Category	Secure Access Service Edge (SASE)	Dec 18, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 18, 2024	Download
Comparison	Prisma Access by Palo Alto Networks vs Zscaler Zero Trust Exchange Platform	Dec 18, 2024	Download
Comparison	Prisma Access by Palo Alto Networks vs Cisco Umbrella	Dec 18, 2024	Download
Comparison	Prisma Access by Palo Alto Networks vs Cato SASE Cloud Platform	Dec 18, 2024	Download

Title	Rating	Mindshare	Recommending
Cisco Umbrella	4.4	10.8%	97%	111 interviews Add to research
Zscaler Zero Trust Exchange Platform	4.2	N/A	98%	62 interviews Add to research

Valuable Features

Prisma Access by Palo Alto Networks is highly valued for monitoring, providing cloud-based DLP, seamless integration, and advanced threat prevention. It enables zero trust, secure remote access, and stability. Users appreciate its next-gen firewall performance, WildFire, scalability, and user-friendly interface. It supports consistent security across platforms, allowing easy integration and administration. Features include posture checking, VPN access, application traffic encryption, and threat detection. Organizations also benefit from its secure app traffic protection and flexible policy management.

"Prisma Access allows secure access to all applications and resources from any location."
"Prisma Access allows secure access to all applications and resources from any location."
"The overall rating for GlobalProtect is nine out of ten."

Room for Improvement

Prisma Access by Palo Alto Networks could improve its third-party integration, documentation, and pricing. Users experience challenges with configuration, latency, and support as well as limited feature availability and integration options. Enhancements in user interface, application compatibility, and automation are necessary. The platform faces issues with efficiency in policy changes, deployment speed, and update frequency. Better performance, more flexibility, and machine learning capabilities would be beneficial for addressing security threats and improving user experience.

"If Prisma Access could offer a more granular and simpler dashboard configuration, it would be beneficial."
"Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs."
"GlobalProtect can face challenges with latency, especially when remote workers connect to centralized locations."

ROI

Prisma Access by Palo Alto Networks offers significant security advantages with reduced infrastructure costs while integrating network services. Users report protection with no malware breaches, easier scaling, and a combination of technologies that reduce multiple service expenses. Some mention cost savings of 40% with improved vulnerability detection. Challenges in measuring specific ROI are noted, but overall satisfaction stems from secure remote access and reduced management complexity. Pricing is considered reasonable and necessary for cloud monitoring.

Pricing

Enterprise buyers find Prisma Access by Palo Alto Networks relatively expensive, but appreciate its robust features and overall value. Licensing is flexible and typically priced annually, without hidden costs. Users highlight that pricing is on the higher side compared to competitors but justifiable due to the solution's comprehensive security offerings. Some mentioned negotiation opportunities and noted expenses vary based on user count and specific features selected. The solution may include additional costs for maintenance and support services.

"When compared to Zscaler, 100 clients in Zscaler might cost around $3,000,000, whereas Prisma could cover this within $1,000,000."
"We have to pay additional costs for maintenance and support services."
"As compared to other solutions, Prisma Access is much cheaper. It is probably 30% to 40% cheaper than other solutions, but I do not know the exact cost."

Popular Use Cases

Organizations utilize Prisma Access by Palo Alto Networks primarily for securing networks, enabling safe remote access, and managing security for distributed teams. It provides robust firewall technologies, secure VPN connections, and centralized control over cloud resources and data centers. Users benefit from enhanced data protection, visibility, and zero-trust architecture across global locations, while efficiently handling both mobile and office-based operations in a cloud-centric environment. The service is widely adopted for its security flexibility and effectiveness.

Service and Support

Customer support for Prisma Access by Palo Alto Networks varies. Some users find it friendly, knowledgeable, and responsive, praising its efficiency and communication skills. Others experience delays, especially for complex issues or during peak times, and appreciate the faster response with premium support. There is specific mention of different support quality for government and regular customers. While some are satisfied with overall assistance, there's room for improvement, notably in areas like local language support and immediate availability.

Deployment

Prisma Access by Palo Alto Networks has varied experiences during initial setup. Some users found it straightforward with cloud deployments being easier, while others experienced complexity, especially with large infrastructures. Deployment time ranged from a few hours to several months depending on factors like environment complexity and geographical constraints. Training and documentation were valuable for smoother implementation, and once configured, ongoing management was generally manageable for teams with the right knowledge.

Scalability

Prisma Access by Palo Alto Networks offers strong scalability in diverse environments, accommodating thousands of users efficiently. Users appreciate its flexibility, cloud-based architecture, and ease of integration. Organizations experience minimal issues even with large user bases and geographic distributions. While some note potential challenges with specific configurations, most find it adaptable to company growth. Licensing adjustments facilitate seamless expansion, making it a favored choice for enterprises with varying sizes and needs.

Stability

Prisma Access by Palo Alto Networks is consistently rated as stable, with many noting it as reliable and trouble-free. Users report minimal issues, no major outages, and effective architecture. Some point out occasional configuration delays and mention its adaptability to cloud environments. Most appreciate its robustness, valuing it within the higher stability range. Feedback highlights its effective use of infrastructure to maintain consistent service and acknowledges Palo Alto's continued investment in its technology.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Prisma Access by Palo Alto Networks Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

12%

Financial Services Firm

12%

Government

Healthcare Company

Retailer

Educational Organization

Insurance Company

Energy/Utilities Company

Logistics Company

University

Comms Service Provider

Construction Company

Real Estate/Law Firm

Media Company

Non Profit

Wholesaler/Distributor

Legal Firm

Transportation Company

Hospitality Company

Pharma/Biotech Company

Aerospace/Defense Firm

Outsourcing Company

Consumer Goods Company

Recreational Facilities/Services Company

Recruiting/Hr Firm

Engineering Company

Performing Arts

Compare Prisma Access by Palo Alto Networks with alternative products

Learn more about Prisma Access by Palo Alto Networks

Prisma Access can be managed two ways:

Cloud Managed
Panorama Managed

Prisma Access delivers both networking and security services, including:

SD-WAN
VPN
Zero Trust network access (ZTNA)
Quality of service (QoS)
Clean Pipe
Firewall as a service (FWaaS)
DNS Security
Threat Prevention
Cloud secure web gateway (SWG)
Data loss prevention (DLP)
Cloud access security broker (CASB)

Prisma Access by Palo Alto Networks Features

Prisma Access by Palo Alto Networks has many valuable key features including: App-ID, User-ID, Device-ID, SSL Decryption, Dynamic User Group (DUG) Monitoring, AI/ML-Based Detection, IoT Security, Reporting, URL Filtering, Enterprise Data Loss Prevention (DLP), Digital Experience Monitoring (DEM)*, Logging, Policy Automation, Intrusion Prevention System (IPS), and many more.

Prisma Access by Palo Alto Networks Benefits

Some of the benefits of using Prisma Access by Palo Alto Networks include:

Security: Prisma Access gives you consistent security to protect against cyberattacks, with enforcement of policy at every location. By implementing Prisma Access, you also gain protection that works to prevent known and unknown malware, exploits, credential theft, command and control, and many other attack vectors across all ports and protocols.
Global connectivity: Prisma Access provides global coverage through use of its connectivity layer.
Scalability: With Prisma Access, scaling is automatically managed and is scalable, flexible, and agile.
Instant deployment: Deployment is fast, eliminating wasted time that may otherwise be associated with setting up a solution, operating it, or shipping hardware in order to get started.

Reviews from Real Users

Below are some reviews and helpful feedback written by Microsoft Azure Synapse Analytics

users who are currently using the solution.

PeerSpot user Partha D., Global Network Tech Lead at a computer software company, speaks about his experience using the product, saying, "It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443."

Tejas J., a Sr. Cloud Security Architect at a computer software company, mentions that "it is geographically dispersed, and it sits on top of Google and AWS platforms. Therefore, you don't face the standard issues, such as latency or bandwidth issues, that you usually face in the case of on-prem data centers.”

Another PeerSpot reviewer, Max I., Associate Director at Cognizant, comments that "Security is absolutely spot-on, really top-notch. It's the result of all the components that come together, such as the HIP [Host Information Profile] and components like Forcepoint, providing end-user content inspection, and antivirus. It incorporates DLP features and that's fantastic because Prisma Access makes sure that all of the essential prerequisites are in place before a user can log in or can be tunneled into."

Prisma Access by Palo Alto Networks was previously known as Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access.

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Prisma Access by Palo Alto Networks customers

Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack