SAP Crystal Reports Reviews

Vendor: SAP

4.2 out of 5

49 reviews
96% willing to recommend

6,455 followers

What is SAP Crystal Reports?

Turn information from almost any data source into a sophisticated, interactive report with SAP Crystal Reports. This powerful, user-friendly application for small businesses and departments can help you deliver key insights to the right decision maker, at the right time, in the right format.

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SAP Crystal Reports is the #8 ranked solution in top Reporting Tools. PeerSpot users give SAP Crystal Reports an average rating of 8.4 out of 10. SAP Crystal Reports is most commonly compared to Microsoft Power BI: SAP Crystal Reports vs Microsoft Power BI. SAP Crystal Reports is popular among the large enterprise segment, accounting for 60% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 11% of all views.

Helped 837,501 peers since 2012

Featured reviews

MVD Prasad

Assistant General Manager at Soma Enterprise

It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further.

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GhulamMustafa

Head of IT Department at Indus Sugar Mills Limited

The overall environment is the best. Data management, graphs, and layout – everything is the best, in my opinion. It is good at customization in context with Crystal Reports. I use Crystal Reports on the front end, and SQL Server on the back end. So we can build any kind of report and face no difficulties in our routine reporting. So, flexibility is of great importance to me.

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Alain Vanhaeght

IT Project leader at a construction company with 10,001+ employees

Since it's a visual tool, what you design on your screen is what you get on your paper. The solution is really paper-oriented. SAP Crystal Reports is really a tool where the output is either a PDF or a printout. We have two steps. The first step is to send all commercial documents to customers, including quotations, order confirmation, invoices, and credit notes based on SAP Crystal Reports. The second step is to use SAP Crystal Reports to generate all delivery listings for the commercial division or the logistics department. We used to have some backloading reporting, but that has been removed. Integrating SAP Crystal Reports with other systems in our environment is quite easy. Overall, I rate SAP Crystal Reports an eight out of ten.

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SAP Crystal Reports mindshare

As of February 2025, the mindshare of SAP Crystal Reports in the Reporting category stands at 2.7%, down from 4.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Reporting

PeerAnalyst reports

Type	Title	Date
Category	Reporting	Feb 18, 2025	Download
Product	Reviews, tips, and advice from real users	Feb 18, 2025	Download
Comparison	SAP Crystal Reports vs Microsoft Power BI	Feb 18, 2025	Download
Comparison	SAP Crystal Reports vs Tableau	Feb 18, 2025	Download
Comparison	SAP Crystal Reports vs Oracle OBIEE	Feb 18, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Power BI	4.0	26.9%	93%	319 interviews Add to research
Tableau	4.2	22.9%	89%	295 interviews Add to research

Valuable Features

"The overall environment is the best. Data management, graphs, and layout – everything is the best, in my opinion."
"We use SAP Crystal Reports for operational reporting."
"SAP Crystal Reports offers a plethora of features, many of which were available much earlier than in the Crystal Reports we previously used. We extensively use its capabilities for generating general reports, working with Kaspersky data, and even incorporating images into our reports. The range of functions available in SAP Crystal Reports is diverse, and we leverage them across various systems for our needs."

Room for Improvement

"Maybe some Power BI-related features could be added, like dashboards or direct editing in reports."
"SAP Crystal Reports should provide better support for dynamic connectors."
"It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable.Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further."

Pricing

"SAP Crystal Reports is a very expensive solution."
"The cost of licensing can be a significant factor to consider when upgrading or transitioning to a new version of SAP Crystal Reports. It's important to evaluate the benefits and features offered by the new version against the associated costs to ensure it aligns with your organization's needs and budget."
"We pay fifteen hundred dollars as licensing fee."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our SAP Crystal Reports Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

10%

Government

Manufacturing Company

Healthcare Company

University

Construction Company

Insurance Company

Energy/Utilities Company

Educational Organization

Media Company

Retailer

Wholesaler/Distributor

Non Profit

Real Estate/Law Firm

Comms Service Provider

Transportation Company

Outsourcing Company

Logistics Company

Recreational Facilities/Services Company

Performing Arts

Consumer Goods Company

Hospitality Company

Non Tech Company

Legal Firm

Pharma/Biotech Company

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SAP Crystal Reports customers

City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP