Slack Reviews

Name: Slack
Brand: Slack
Rating: 4 (71 reviews)

Vendor: Slack

4.2 out of 5

71 reviews
93% willing to recommend

1,141 followers

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What is Slack?

Slack is where work happens. It’s a digital workspace that powers your organization — all the pieces and the people — so you can get things done.

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Slack is the #3 ranked solution in top Enterprise Social Software. PeerSpot users give Slack an average rating of 8.4 out of 10. Slack is most commonly compared to SharePoint: Slack vs SharePoint. Slack is popular among the midsize enterprise segment, accounting for 86% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 85% of all views.

Helped 814,763 peers since 2012

Featured reviews

PaulButticaz

Account Manager at Eclipse Networks, Inc.

Slack has been around for a long time, and it's an industry leader. Of course, Salesforce owns Slack now and is starting to integrate into it. I have attended Slack conferences and met with product and support managers. They're an excellent organization. Choosing Slack depends on the organization's size, so you need to plan your deployment and make sure you put some controls and standards in place and not just turn it on. If you're a Slack shop, you will have to have something like a Zoom or Microsoft Teams platform for when you need to do video conferencing internally or externally. Many shops have both products, but they use Slack for collaboration, chat, and so on, and use Teams for video and audio conferences. At the end of the day, Slack is missing those capabilities, so either you're going to be a Slack/Zoom shop or you're going to be a Microsoft Teams shop. I rate Slack an eight out of ten.

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PrachiSharma

Category Manager at Cloud Software Group

We have used Microsoft Teams for collaboration. Teams is also for chats and meetings. Slack doesn’t offer meetings because Huddl gets complicated sometimes. Microsoft Teams has call features and collab. You can integrate MS Teams with your Outlook or email so you get notified of the meetings. I have to set up meetings on Google Calendar and then Slack notifies. Slack should set up meetings with Slack, and you can also take notes within those meetings. Slack is only for chats and as a collaboration tool within an organization, but it could be used to set up meetings and schedule meetings.

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Gonçalo Teixeira

Business Development and Product Owner at wrightia

We could see improvement in Slack by having an integrated meeting tool. Currently, we rely on third-party integration tools like Zoom to schedule meetings. It would be much more convenient to schedule meetings directly within Slack without additional integrations. It needs to have calendar and CRM integrations as well. One of the things that could be improved is when you are writing; if you press enter, it automatically sends the message. Sometimes, that happens when you want to add a paragraph inside the Slack tool. You can use the Macintosh command function to move to another part. Sometimes, it's not easy to delete messages. I'm unsure if you have a specific timeframe to delete.

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Slack mindshare

As of November 2024, the mindshare of Slack in the Enterprise Social Software category stands at 11.4%, up from 9.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Enterprise Social Software

Key learnings from peers

Last updated Aug 9, 2024

Valuable Features

"The most valuable features of Slack are basic chatting, file sharing, and screen sharing."
"The solution's most valuable feature is the search functionality, which I can use to search for full text."
"The most valuable features of Slack are communication and its ability to create hidden, private, and open groups."

Room for Improvement

"Slack's screen sharing might also add the remote control feature, which is not there."
"The solution’s initial setup is not very easy."
"The solution's user interface is not very good and changes very often."