Slack Reviews

We use the solution to manage communication within our organization.

The solution could be more stable compared to Microsoft Teams. Also, we encounter errors with Slackbot while granting authority. It needs to be more straightforward in providing documents.

I rate the solution's stability a six and a half. It could be better.

We have 200-300 solution users in our organization. I rate its scalability a seven out of ten.

I rate the solution's initial setup process a nine out of ten.

I rate the solution's pricing as five out of ten. It is less expensive than Microsoft Teams.

I rate the solution a nine out of ten.

Our clients use Slack because it is highly customizable, allowing us to create applications and plugins to easily connect with various applications and receive updates.

Slack offers the ability to make customizable applications and plugins. It facilitates the connection of various applications to receive and send updates. It's for popular applications like the calendar and others and it is also adaptable for cloud applications, making customization straightforward.

In Slack, there are areas for accessibility improvements. For example, Canvas has options for reading documents in particular channels, however, these could be more accessible. There are some accessibility glitches where status is not accurate, unlike Microsoft Teams, which provide accurate status updates.

I've been using Slack from July or September to November, which accounts for one and a half years now.

The stability is rated six to seven out of ten. It can benefit from updates, as it's sometimes not easy to restart.

The scalability is rated as high, with a score of eight out of ten.

Customer service and support can be rated as an eight out of ten, with good support and the ability to report issues.

Positive

The initial setup is rated nine out of ten, indicating it is easy.

We are like an implementer that acts as a partner. 

I would recommend Slack to other people, and I would rate the overall solution as an eight out of ten.

I use the solution to communicate with the developer community. If I have any issues, I reach out to them for troubleshooting. I also use the product to know about upcoming tool upgrades. We use the solution as a community to reach out.

We use Dependency Track. I had multiple issues during the configuration. I contact the tool developer using Slack to identify the issue. The developer provided me with a resolution, and the issue was resolved.

Sometimes, someone has already faced issues similar to what we are facing. Instead of asking the question again, we can search the question and look for the remediation that is already mentioned. The portal is at its best version now. There shouldn't be any changes. The solution provides two-factor authentication. The integrations are good.

Sometimes, the servers are not available. It is rare, but it happens.

I have been using the solution for two years.

I rate the tool’s stability a ten out of ten.

The tool is scalable. We have 20 users in our organization. Only some people in the organization do R&D work.

Overall, I rate the product a ten out of ten.

My organization uses it for collaboration and updates. We use it for meetings. Slack can be integrated with Confluence, Google Meet, and Zoom. We use it for important events. We constantly check Slack for updates from our bosses, CTO, and CEO.

The solution provides spell-check features while messaging. People cannot join groups without the admin’s permission. Slack’s security is really, really good. Even if something happens to our mobile phones, we can still retrieve our messages in Slack. I like that we can integrate the solution with various tools. The product gives the best user experience. The interface is wonderful.

The product could improve its notifications. The notifications on the phone are delayed. The notifications on the laptop come on time, though. There’s a latency issue in the application.

I have been using the solution for four years. I am using the latest version of the solution.

I rate the tool’s stability a nine out of ten. I had an issue when I was using Slack on a Linux distribution. Not all Slack integrations are reliable. The version of Slack on Windows is far more stable than Linux. I did not contact the support team for it, though. I just deleted the application and reinstalled it.

I rate the tool’s scalability a nine out of ten.

The initial setup is very easy. The product is deployed on the cloud. The deployment takes a couple of minutes. It has very low latency.

I advise everybody to use the solution. It is one of the best tools that a company can use. It is specifically designed for collaboration within the workplace. Overall, I rate the product a nine out of ten.

I work alongside other departments, and we use Slack mainly as a source of communication.

Slack is a very collaborative tool that makes it easier for me to communicate with the onboarding and billing teams.

Slack tends to crash once a month. We have to keep an eye on the dashboard status because there is always an issue with attachments or sending images once a month. The application crashes out of the blue. There are issues in general with the application, especially the desktop application.

I have been using Slack for about a year.

Slack’s stability works fine for us.

Slack is a scalable solution. About 500 to 600 people are using Slack in our organization.

I contacted Slack's customer support because I once faced an issue sending invitations. It was an issue on their end that was easily fixed because they were super helpful.

Positive

Slack's initial setup is super easy.

Slack is deployed on-cloud in our organization.

Since it's very easy to collaborate with the tool, I would recommend Slack to other users.

Even though Slack is a very useful tool with many incredible features, the fact that it tends to crash once a month makes it a little bit difficult to work with.

Overall, I rate Slack a seven out of ten.

I use the product to chat and huddle with company members.

It doesn't offer much in terms of improving the organization. It's just used for chatting, being in touch with others, and setting up meetings.

The huddle feature is valuable to me. We can easily make a video call.

The product should provide integration with other solutions like Gmail or Outlook.

I have been using the solution for more than two years.

The solution’s stability is good. I rate the stability a ten out of ten.

I rate the solution’s scalability a ten out of ten. All 150 people in my organization use the product.

I use Microsoft Teams and Google Chat as well. I'm more comfortable with Google Chat because the interface of my Gmail and Google Chat is on the same page. I do not need to open two different software.

The initial setup was very easy. It took five to ten minutes.

The product is not difficult to use. Overall, I rate the solution a nine out of ten.

The reason we are considering other products is because of integration. It doesn't integrate with CRM or ERP. We worked with Microsoft Exchange and we worked with CyberArk. We have what we need, so we don't require Slack anymore. But I think it's a good product.

The reason is we are moving towards a new CRM, so we have a suitable solution to integrate with the new CRM. We have more specific needs now. Slack lacks in certain integration. 

I have been using this solution for two years. 

Slack is a very stable product. However, with the free version, we only have limited message history access in the free version. But overall, it's a good product and a good solution.

There are around ten end-users in my company using this solution. There is only one administrator for the solution.

The initial setup was very easy.

Slack is a good product in its free version, but currently, we are integrating it with VM-sharing solutions like Dolibarr. We are also exploring other products similar to Slack. So, in about a month, we will be moving towards these new products and won't be using Slack anymore. 

However, until now, for the past two years, it has been a good product.

In the new CRM RFP, we plan to use Nextcloud. We also use SysTrack, but it's free. That's how our organization works. We have our own server, etcetera.

So, the only problem is we could not integrate it with our new solutions.

I would definitely recommend Slack for small companies. For medium and large companies, I'm not sure. Maybe there are integrations available in the premium version of Slack. Otherwise, it is a very good product. 

Overall, I would rate the solution an eight out of ten . 

I use the tool to communicate with my team because we work remotely since COVID. 

The solution has a great user interface and functionalities. It has good features that we can use. We can integrate any third-party application with Slack so that it provides you with insights and updates in real-time on Slack itself.

The solution needs to improve its scalability. 

I have been using the solution for four to five years. 

I would rate the product's stability a ten out of ten. 

I would rate the solution's scalability a nine out of ten. My company has 60 users for the product. 

The solution's initial setup is easy. You just have to sign up with your work email and you're good to go. We have deployed the solution on the cloud. 

The product is worth its money. 

The solution is expensive. 

You can use this solution if you want to give your employees a good experience in communication.