Slack Reviews

The idea of using Slack was to keep non-business related talks from business talks. In Slack, you have different channels where you can set topics, therefore people will not divagate on a specific subject.

It has definitively made an improvement on our productivity. Information does not got lost in hundreds of less important messages. If you want something about a specific topic, you just go to that channel, scroll a bit, and eventually you will find it.

Its integration with different apps is a great feature. Also, for a deconstructed environment, bots, GIFs and customizable emojis are a great fun for the IT team!

Slack could add additional and better integrations. There is a lot of room for improvement here. 

Also, notifications are not as good as they could be (especially for mobile).

The ability to create separate channels is valuable.

For projects, it's improved how we share files. The Google Drive extension means that files can be housed right inside of Slack. We can focus on work without distractions.

Microsoft and Google are creating competitive equivalents. Slack needs to find a "secret sauce" that can differentiate them further.

I have used Slack on and off for the past few years. I use it with some side projects.

We have not had any stability issues.

We have not had any scalability issues.

We did not have a previous solution.

The initial installation was not at all complex. It was very WYSIWYG.

I use the free version.

We did not evaluate any alternatives.

It comes right out of the box. Start exploring!

We use Slack for internal communication between cross-functional teams. 

I like the tool's ability to send voice mail. We can also search for conversations easily in Slack. 

The tool should be able to fetch a conversation when we search for it even if it is in the thread. 

I have been using the product for a year. 

I would rate Slack's stability a seven out of ten. It is difficult to open the tool at times and it restarts again for some reason. 

I would rate the tool's scalability a seven out of ten. 

Slack is easy to set up. 

I use Slack's desktop application. I would rate it an eight out of ten. 

Creating chats with any combination of people and the remind function.

We've been using it almost from the very start. It has helped us keep communication open between our international offices.

There are a lot of features in Slack that I don't use, because I don't know about them. I found the remind feature when I Googled the Pomodoro technique. I found this by chance. It would be helpful if Slackbot gave me some tips on features that I don't currently use.

We have been using the solution for more than two years.

I did not encounter any issues with stability.

I did not encounter any issues with scalability.

I have never needed technical support.

I did not use another solution previously.

The setup was straightforward.

It is a great product and the mobile app is a big plus.

I appreciate the rich integrations that allow us to monitor and interact with a number of our systems and infrastructures.

We are given an overview of our system status. We are able to respond quickly to infrastructure events, marketing events, customer service events, etc.

Threaded discussion needs improving.

I have used the product for two years.

We had no stability issues.

We had no scalability issues.

I haven't needed technical support.

The setup was straightforward as the Slackbot walks you through the whole process.

Be sure to delete inactive users.

Take advantage of integrations.

Slack is a very robust, flexible platform, which allows for a lot more, not just chat.

Some features and plugins can be pretty obscure or difficult to deploy.

Two years.

It came pre-installed but also has a nice web interface. We did have difficulty deploying some features and plugins.

We have had no issues with stability.

We have had no issues with scalability.

It came pre-installed, so we did not need to do any setup on our part.

Neither, as it came pre-installed.

Mac version built into Safari has a lot of informative space and allows for custom CSS (right click > inspect elements) if you want it more personal and/or something puts you off in the standard settings.

Tons of integrations and bots makes it unique.

Inter-department communication in wizarding world relies on paper planes while muggles can easily manage everything with Slack ;)

Readability. It's disputed but HipChat is winning this battle due to the larger reading screen space.

No.

No.

No.

Excellent.

Good.

Yes.

Switched from HipChat.

Offers more freedom with search. More integrations.

Straightforward.

In-house.

Start with the free version first.

We mainly use Slack as a communication channel. Additionally, we use it for remote working and voice meetings through Slack Connect.

Using Slack has significantly improved our internal communications, helping avoid personal and work communications being mixed. With Slack, we have categorized channels that help in maintaining clarity in communication.

Slack's categorization of content and the availability of channels are highly valuable, as they keep communications organized. 

We also use Slack's features for brief ideation, sharing content onto Notion for comprehensive documentation. We are really satisfied with Slack, having used it since my first company for about five years.

Slack's Canvas feature could be improved in terms of its user experience. While they are trying to integrate something like Notion, it doesn't work well, which is why we still use Notion for official documentation.

I have been using Slack for about five years.

Slack has been very reliable, with server issues occurring only once or twice a year.

We have never contacted Slack support since we haven't had any issues.

Positive

Before using Slack professionally, we used platforms like KakaoTalk, which mixed work and personal communications and lacked a clear system for organizing conversations.

The setup was straightforward as we simply use Slack as a communication channel.

The pricing is reasonable. While cheaper would be better, we are generally satisfied with the current pricing model.

Discord is more customizable than Slack but is also more complicated and suited more for casual or club environments rather than professional company use.

If your organization needs a fixed number of participants and an organized communication structure, Slack should be adopted instead of a messaging app. People who have used competitors like Microsoft Teams often prefer Slack. 

I rate Slack ten out of ten, as I've never considered replacing it.