Slack Reviews

• Seamless integration between devices
• Effective organization of shared content (documents, images, etc.) keeps team on same page
• Syntax highlighting
• Nice overall UX

Slack kept several remote employees working cohesively and seamlessly together, allowing us to more easily synchronize our efforts and work collaboratively rather than "islands unto ourselves," so to speak. Coding, writing, editing, etc. was all done in an effective manner, as a result.

Honestly, I feel like I am nitpicking when I say the UX can be improved. But it is true, incrementally, the UX could see an improvement through extensive tweaking and testing.

I have used it for three years.

We have not encountered any deployment issues; it was very smooth.

Slack has proved to be the most stable communication tool I have used, to date.

We have not encountered any scalability issues; large teams seem to be handled quite well.

I previously used HipChat. The decision was not mine to switch, but I found the switch to be a very positive one. Slack was just more slick, especially with sharing content and keeping a history of it, visible to conversation participants as needed.

• Code snippets
• Group chat
• Notification snoozing

Messages are well organized and attachments are not removed from our channels. It’s easy to search for a message through their search functionality. It has improved my company by letting our team work efficiently together and quickly.

I would like to have meeting functionality within Slack.

I have used it for six months.

I have not encountered any stability issues. The program is stable, especially on Linux, which is a major plus.

We use a small team-based approach, so scalability has not been an issue.

The APIs are good and their tech support is decent at responding to questions.

I previously used HipChat and the new company I work for uses Slack.

Initial setup was a simple and straightforward.

Pricing is not bad at all.

Before choosing this product, a few evaluations were made, but Slack seemed to be the one that fit our company’s culture the best.

Use what works best for your team and what your team knows best.

I appreciate the ability to create multiple private or open channels.

• The ability to create ad hoc channels for certain projects has made us more effective.
• The mobile app allows us to communicate on the go, which saves time as well.
• Onboarding new users is easy thanks to Slack's great UI.

There seems to be several minutes of delay between getting notifications on the Mac OS app and then receiving them on the iPhone app.

I’ve been using Slack for over a year.

We haven't really had any stability issues.

The product works very well. I haven't personally had the need to contact Slack's support. I did have a question about using Slack several months ago which I posted on Twitter. Their Twitter support team was very responsive and helpful.

We used Skype before Slack. We switched because Slack offered:

• The ability to create multiple channels
• A more user friendly interface
• The ability to keep us more organized and effective

I would recommend considering staying on the free version. It does limit you in terms of the history of communication and storage, but I think that these problems can be worth overcoming. This is the case especially if you are a smaller team or a startup that needs to watch where you spend your dollars.

We decided to just test Slack out first with no intentions to switch from Skype. However, the whole team fell in love with the product. At this current moment, we are experimenting with Workplace though.

Once you sign up, try keeping things clean by creating multiple channels. This will ensure that individual conversations are relevant and that the team does not get distracted by unnecessary chatter.

We use Slack for internal communication between cross-functional teams. 

I like the tool's ability to send voice mail. We can also search for conversations easily in Slack. 

The tool should be able to fetch a conversation when we search for it even if it is in the thread. 

I have been using the product for a year. 

I would rate Slack's stability a seven out of ten. It is difficult to open the tool at times and it restarts again for some reason. 

I would rate the tool's scalability a seven out of ten. 

Slack is easy to set up. 

I use Slack's desktop application. I would rate it an eight out of ten. 

The ability to create separate channels is valuable.

For projects, it's improved how we share files. The Google Drive extension means that files can be housed right inside of Slack. We can focus on work without distractions.

Microsoft and Google are creating competitive equivalents. Slack needs to find a "secret sauce" that can differentiate them further.

I have used Slack on and off for the past few years. I use it with some side projects.

We have not had any stability issues.

We have not had any scalability issues.

We did not have a previous solution.

The initial installation was not at all complex. It was very WYSIWYG.

I use the free version.

We did not evaluate any alternatives.

It comes right out of the box. Start exploring!

Creating chats with any combination of people and the remind function.

We've been using it almost from the very start. It has helped us keep communication open between our international offices.

There are a lot of features in Slack that I don't use, because I don't know about them. I found the remind feature when I Googled the Pomodoro technique. I found this by chance. It would be helpful if Slackbot gave me some tips on features that I don't currently use.

We have been using the solution for more than two years.

I did not encounter any issues with stability.

I did not encounter any issues with scalability.

I have never needed technical support.

I did not use another solution previously.

The setup was straightforward.

It is a great product and the mobile app is a big plus.

I appreciate the rich integrations that allow us to monitor and interact with a number of our systems and infrastructures.

We are given an overview of our system status. We are able to respond quickly to infrastructure events, marketing events, customer service events, etc.

Threaded discussion needs improving.

I have used the product for two years.

We had no stability issues.

We had no scalability issues.

I haven't needed technical support.

The setup was straightforward as the Slackbot walks you through the whole process.

Be sure to delete inactive users.

Take advantage of integrations.

Slack is a very robust, flexible platform, which allows for a lot more, not just chat.

Some features and plugins can be pretty obscure or difficult to deploy.

Two years.

It came pre-installed but also has a nice web interface. We did have difficulty deploying some features and plugins.

We have had no issues with stability.

We have had no issues with scalability.

It came pre-installed, so we did not need to do any setup on our part.

Neither, as it came pre-installed.