Slack Reviews

We used Slack for all of our internal communications during the COVID pandemic.

The most valuable feature for me was the different channels. You can make categories and then jump between different channels and groups.

It is really easy to use.

Slack does not have videoconferencing capabilities, which would have been nice. It would be helpful if they added this feature in the future.

The addition of more chat features such as sending GIFs and emoticons would be an improvement.

We were using Slack for about three months.

The stability is good. It had never failed us.

It is widely used in our organization, although I cannot say how many users in total. In our department, there are 14,000 employees.

We were using Slack and then during the COVID pandemic, we switched to Zoom. Now, we have installed Microsoft Teams and are working with it.

I think it would be excellent if they combined Slack and Zoom.

The initial setup is easy. I had set something up wrong because I didn't make it private versus public, although I had not read anything about configuring it beforehand.

My understanding is that we were using the free version. 

My advice for anybody who is considering Slack is that it is a great tool. For us, it's difficult to talk with other departments, so this was the ideal solution. Overall, we really liked it, although it would have been nice to have videoconferencing support.

I would rate this solution a ten out of ten.

I use the solution for communicating with all the teams. We can communicate with people from other countries.

The product is user-friendly. It is easy to use. The colors, the menu, and the sidebar on the interface are good. Push notifications work well on mobile devices. It is what I need. It is helpful and useful for me. I am happy with the video calls.

It is difficult to navigate the tool when I log in to two devices and start a video call. If I log in to two devices, I get logged out of video calls.

I have been using the solution for the last four months.

The product is stable.

Almost ten to fifteen people in my organization are using the solution. The product is scalable.

It is easy to set up the tool.

The solution is cheap in my country.

I have not used live streaming. I use the tool on both my desktop and on my mobile device. It works better than Trello. I would recommend the solution to others. Overall, I rate the product a nine out of ten.

The solution makes it easy to create groups, share documents, and communicate. 

Slack feels clustered and hence it should improve its design and UI. 

I have been working with the solution for six months. 

Slack is stable. 

I would rate the solution's scalability an eight out of ten. My company has 30 users for Slack and we plan to increase the usage in the future. 

Slack's setup is easy and takes only a few minutes to complete. 

I would rate the tool's pricing a four out of ten. 

I would rate Slack an eight out of ten. I recommend the solution since it covers all the basic needs. 

Slack is our main source of collaboration and we use it for all internal messages.

The way groups are created on slack could be improved. Once you create a group of people, you can't add additional people unless you convert it to a channel.

I have used Slack for one year. 

This is a stable solution. 

This is a scalable solution. 

The initial setup is straightforward. 

Slack is a really easy collaboration tool to use and many companies are adopting this popular tool. 

I would rate this solution a nine out of ten. 

Our internal team primarily used Slack for communication with each other. If two or three people were working on the same modules then they were able to share code and work together.

The feature that I have found most valuable is communication between team members.

Customization is something that Slack is lacking. Otherwise, however, the user interface is very good.

We have been using slack for the past one and a half years.

Recalled that there were some bugs about a year ago. However, I don't recall the details or what they did to rectify the problem.

I have not personally been in contact with technical support. When we experienced the bugs about a year ago, my team may have been in contact with them. Ultimately, the problem was resolved.

We primarily use Slack and Microsoft Teams. We know of Confluence but do not use it much.

Slack is a better product than Teams. Teams is more like a chat window, rather than a development window. We were also having issues with Teams, initially, with the user interface when we were trying to create groups. We found that it was not that easy, or perhaps not convenient.

My company has been acquired so we are going to align our systems with our parent company. At this point, I am not sure if we will continue with Slack or instead move to another solution. I have suggested that we continue using the same tools, but at this point, I am not sure.

In my opinion, this is a good product and I recommend it. Slack is much better than Microsoft Teams.

I would rate this solution an eight out of ten.

Direct messaging and having conversations in channels. I love the channels feature, because it allows you to sort conversations. The only people who will see those conversations are people who are interested in that channel or are part of that initiative/project.

We have slashed our internal emails by 30% and streamlined the tools we use for instant messaging.

The profile feature needs improvement. There is little room to add details to this section. It would be nice to be able to add more links or have other ways to connect in this section.

The ability to flesh out the Profile section in Slack by including links
to multiple social channels, a beefier bio and a link to a website would
be helpful for communities using Slack. This feature may not be as
necessary for teams using Slack as an internal communication tool, but
it would encourage them to follow each on other social channels and
potentially spark more engagement across channels.

I have been using Slack for just over a year.

We have not had stability problems.

We did have scalability issues. If you are on the free plan, you are only allowed 10,000 messages before everything is archived. This is a big problem for an alumni group which I am a member of that uses Slack.

Our messages are archived every two weeks, which makes it challenging to search for former conversations.

The price of using Slack would be $30,000/year for that community, which I think is quite steep.

I've never used technical support.

I used Skype for instant messaging and LinkedIn/Facebook groups for community engagement. Skype is clunky and has an outdate user interface.

Slack is slick, smooth, and easy on the eyes.

LinkedIn/Facebook groups are cluttered and distracting. It's too easy for an "oh, shiny" moment to happen on those social platforms.

The setup was straightforward. Slack is great about walking you through the process of setting up channels and inviting people to join.

Stay on the free version and use PaperBot in every Slack channel to "archive" conversations. This helps you work around the problem with 10,000 messages.

We looked at Skype for instant messaging and Discourse for community engagement.

If you're looking for an asynchronous/real-time communications tool, you will not find any app that comes close to Slack.

We primarily use it for sharing official documents and compositions instead of using platforms like WhatsApp. Although we haven't utilized it for meetings, the main purpose behind creating and using it is to streamline the sharing of official information within our team.

It allows to facilitate communication, allowing us to create channels for updates, file sharing, and photo sharing within our team profiles.

Integrating Slack with calendar functions would be advantageous, allowing for the seamless scheduling of meetings within the platform.

I have been using it for two months now.

I would rate the stability eight out of ten.

Its scalability is evident in its ability to handle a varying number of users, channels, and integrations, making it suitable for businesses of different sizes and complexities. I would rate it eight out of ten.

We previously employed Google Workspace. Slack provides visibility into the online status of team members when the application is active, it doesn't track users outside of the platform. Unlike some other tools, such as Gmail, where your online status isn't visible to others when you're using it, Slack primarily serves as a communication and collaboration platform.

Overall, I would rate it eight out of ten.

We use Slack for Team communication and also for channel alignment functionality. We also use the solution for monitoring. Meaning that we integrate it with other workloads that we have in the cloud, so that we can monitor. 

The most valuable feature is that we can easily integrate different workloads and the alerts are reliable. Also because it allows us to use it as a monitoring tool sometimes. 

The solution should have less frequent updates. 

I have experience with Slack. 

It is a stable solution. I rate the stability a ten out of ten. 

It is a scalable solution. A few thousand users are using the solution presently. 

I did not have the need to contact the technical support team. 

I would recommend this solution because it has reliability of all the functionalities, the channel functionality, the visibility of the channel. And as I mentioned before, the use cases that we have with  reliable alerts and monitoring of different workloads. So for me, the solution is very easy to use from that perspective. 

I rate the solution a ten out of ten.