Slack Reviews

• Managing notifications
• Status updates
• Reminders
• Selective involvement in conversations with relevant threads when they are of value
• Avoidance of email clutter
• Bots which enable focused streams of information available in one place for the relevant, interested people
• All kind of integrations: File sharing services, application performance management, incidents and monitoring alerts, which are flexible and easy to develop through an API
• A powerful search through chat history to find references and pieces of information promptly
• Recent threaded comments feature

• Increased productivity avoiding email "chat" and creating space for focused conversations which are topic or action oriented
• Increased visibility and "situational awareness" of people in the team at their own pace (asynchronous), avoiding interruptions
• Increased serendipitous communication and shared thoughts on general channels.

Better ways to help people get up to date when away from a conversation for a long time, or after bursts of a particular discussion.

Slack has different features to follow up on updates when not directly through notifications.

You can use Show Activity to see where you have been mentioned recently.

You can mark items with Stars to follow topics in a kind-of to-do list. And even if you have a granular control on mobile push and email notifications, when you have been away for sometime, or visit the channel from time to time, and there are channels with a lot of activity, you can have some difficulties to go through the new messages since, without risking to confuse important from non-important conversations.

Recent threaded messages help people center around topics, but still where there's people that come to the channel from time to time, they can feel overwhelmed to go through everything since last time.

Some summary feature can help target most heat or important messages or conversations, or some kind of view of the recent messages by "heat" level (kind of the sorting algorithm of Facebook or LinkedIn for the news feeds).

We have been using the solution for one year.

We have not encountered any stability issues. It is a very simple, effective, and stable solution.

We have not encountered any scalability issues.

We never required the technical support.

• Email
• Mailing lists
• Forums
• Internet relay chat
• Wikis

In the cases where it fits best with the team, Slack can be a replacement and enhancement to collaboration, increased productivity, and reduced clutter in email.

The setup is very easy. I was responsible for implementing it. It required a low level of expertise to deploy and administer. It required a medium level to manage integrations and to develop integration over other software towards Slack through its API.

We evaluated HipChat and Yammer.

Microsoft Teams was not out yet, which may suit companies with a Microsoft toolset.

Facebook Workplace wasn't yet available.

Interestingly enough, Slack is even more friendly in all platforms including a native Linux client, and has an excellent browser based version.

Consider the resistance to text based communication of people not used to it and those with a fear of transparent communication who are worried about the saturation of technologies.

Some gamified training can help and advocate in order to guide, moderate, and curate the channels, set some "netiquette", and encourage use and constructive behaviors.

People are getting used more and more used to text based communication through Whatsapp and other apps.

Consider that it has a strong community across the world and that is a powerful source to leverage.

This product is so flexible and powerful that it can be used as:

• Virtual space for teams
• Topic or action based rooms
• A bot answered service channel
• A back channel for events
• A lot other use cases depending on team appetite and creativity

Certainly within the right culture, it will enhance and reduce friction in communication.

Slack is a collaboration tool where you can create specific topic-related channels and manage different threads on different talks so people can interact and maintain a chat. You can use the solution to share files and to do a one-on-one or a group conversation. It's a multilateral functional collaboration platform.

Slack is difficult to scale. When scaled on a large scale, the solution's cost becomes a matter of concern for organizations. It is a large project to migrate from Slack to Microsoft Teams or any other platform.

Slack is a pretty stable solution. I rate Slack an eight or nine out of ten for stability.

Slack is a scalable solution, but not every organization can afford to maintain it. I rate Slack an eight out of ten for scalability.

The solution’s initial setup is complex.

It's up to the organization whether it wants to use Slack or not. Some people like the solution, while others don't.

Overall, I rate Slack eight out of ten.

We use Slack for communication, file sharing, meetings, text messages, etc. Slack has been so helpful for us.

Slack has made communication much easier in our company. I can text someone in the company or send a message. I can also have an audio call with a couple of team members on the go without needing to start setting up calls on Zoom or Google Meet, or Microsoft Teams. I can have that voice or video call right away on Slack.

The huddle feature that allows you to get on a call with a colleague is one of the best features of Slack. You can call someone on the go with the huddle feature and save the time of having to set up Zoom calls or Google Meet.

Slack should add a feature to schedule meetings. Users should get notifications or prompts regarding the meeting time so they can attend that meeting.

Sometimes, when Slack is down, there is a delay in messages being delivered. Such delays also need to be improved in Slack.

I have been using Slack for the past five years.

I rate Slack a six out of ten for stability.

I rate Slack a seven out of ten for scalability.

Slack’s initial setup was not difficult.

I use the latest version of Slack. Slack is deployed on-cloud in our organization.

I highly recommend Slack for teams that want to communicate and collaborate. Slack can integrate with other apps like Google Calendar and Loom for voice and video recording. I recommend Slack for teams that want to scale and collaborate.

Overall, I rate Slack a seven out of ten.

The product makes communication seamless. There are around 200 employees in my organization. If the HR personnel want to reach us, they use the channels to put up messages, posters, and banners for workplace events or blood donation drives. They use the channels whenever they want to spread information about anything.

Slack is a really good solution. We can see whether our colleagues are available or away. If we need to share any information within our team, we can create a channel and share the information. We can share technical and non-technical information like, HR information using the product. Information sharing is the feature I like the most. The product allows us to update our status to communicate whether we are away or out for lunch. We can also make notes to ourselves using the solution. It functions quite well.

The UI could be a little bit better.

I have been using the solution consistently for the last year.

The tool is stable. Many employees in the organization are happy to use the product.

The solution is scalable. As more and more people join the organization, they are able to use the tool.

The initial setup was easy. The solution is deployed on the cloud.

I work from home. I do not use the on-premises product. If people use it consistently, they will understand how to use it and communicate with their teams properly. Overall, I rate the solution an eight out of ten.

We are using Slack to collaborate between employees, as many of them are working from home. While I personally started using it a couple of years ago, it has been about a month since all of our employees began using it.

Slack allows our employees to share information on a daily basis without overloading email.

This solution is easy to use.

Slack makes it easy for employees to contact each other and exchange documents or information. It is not like a big CRM but for internal usage, it's good enough.

I would like to see a special feature for multiple people to collaborate on a document, working on it at the same time.

For most add-ons, clients need to know the command to run the add-ons. I think it would be useful for them to design the appropriate icons so that non-IT clients can launch them in a simple and easy way. For example, starting a video conference with an already defined room.

It would be useful for an organization to be able to define a specific storage space for the storage of all documents exchanged by teams

I have been using Slack for two years.

This is a stable solution.

We are only using the free version so I do not really know about the scalability.

We have 300 users and daily, there are 60% to 70% of them using it.

I have not needed to contact technical support.

Slack is very easy to set up and there are only a few steps involved.

We deployed this solution ourselves. It was easy to send employees invitations to join.

We use the free version that does not have a license.

We may use Microsoft teams in place of Slack in the future, although this is not a decision that I will be part of. At this time, there is not much interest in moving to Zoom or Teams.

We did not want to spend too much time investigating options before starting our remote work and because I was familiar with Slack, this is what I chose.

My advice for anybody who is researching Slack is that it is easy to set up and quite helpful for daily common things. We use only the free license but it is enough for us. If we continue to use Slack after the current crisis ends then we may buy more features and add-ons. For now, however, we have what we need.

Overall, we are satisfied with Slack.

I would rate this solution an eight out of ten.

The integration with third-party automation services such as IFTTT and Zapier has significantly boosted productivity.

We receive automatic notifications of certain business activities and planned events, instead of having to send out manual emails to disseminate that information.

It has encouraged more transparent communication, getting more staff members exposed to and involved in different areas of the business.

Many of the advanced features and integrations are built with developers in mind. More functionality and integration for other use cases would be welcome.

Slack integrates with bots that automate tasks and add functionality. A large portion of these bots do things specifically to help developers do their jobs, such as accessing code repositories and sharing code with colleagues.

It would be great if there were more bots and third-party integrations that targeted other groups of potential Slack users.

We have been using the solution for 18 months.

We have had no major issues with downtime or with the apps crashing.

We are using the free version, which only keeps a limited number of messages archived. As our team has grown, we go through this archive allotment fairly quickly.

We have not had to use technical support.

We did not previously use a different solution.

The solution was very easy to set up. I created the team through the Slack web site, which automatically invited everyone else via email and instructed them to download the client apps.

The free version can do pretty much everything you need it to. You'll have to pay if you have a large team or if you have specific security and compliance requirements.

We did not evaluate any other products.

Make a significant effort to get user buy-in right from the start.

If people see it as just another system, not a powerful email reducer and productivity booster, adoption will lag.

You really need everyone on the team to be on board for it to succeed. If even one person sticks to email-first communication, it makes everyone else rely more on email, which defeats the purpose of having Slack.

We use the solution for basic communication such as chatting. 

Slack helps me to read bulk messages. 

The tool has stability issues that need to be improved. We are not native English speakers and Slack needs to integrate grammar checks. 

I have been working with the product for five to six years. 

I would rate the product's scalability an eight out of ten. My company has 5000 users on Slack. 

I haven't encountered any outages and hence never contacted the support. 

Slack's setup is simple. 

I would rate Slack a nine out of ten. 

One thing I like about Slack is the ability to change the color of Slack. It depends on my mood. When I'm having a bright day, I just change the background color of my Slack, which is nice. Then, I need to spend on the mode.

Another thing I love is that you can create different teams on Slack, and you have to give each team a legal name and use an icon. The icons on Slack are beautiful. I especially like the variety of icons available on PeerSpot. Another aspect of Slack is the ability to edit your profile picture. It's a visual icon that you can personalize. Yes, you can bring in your own picture and set it as your profile picture. It's a nice feature.

Also, when it comes to emails, you can navigate your email through Slack. If you have an incoming email, Slack will notify you.

If you have an upcoming meeting, Slack will notify you, or it can notify you about your meetings. I like that feature. Additionally, you can connect other applications like Asana and Trello to Slack. That's how you integrate all those applications into Slack. Then there's SMAX. I've used SMAX before. 

If you want to communicate with your team without using Google or Google Meet, all you need to do is send them a message on Slack. You can hold a call with them. The network usage of Slack is super cool compared to using Google. The networking aspect of Slack is excellent. Also, my friend mentioned that if you want to organize your day-to-day activities, you can create schedules within Slack.

Occasionally, we do experience network issues when trying to log in on Slack. However, I believe it's only happened once. It's not a recurring problem.

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Slack is a stable solution. I have only experienced one network issue so far, but apart from that, I haven't faced any other problems.

I would rate the scalability a ten out of ten.

It is super easy to navigate on Slack. So, the initial setup is easy.

One thing I appreciate about Slack is that when there's new information or a request from Excel, based on your settings, a notification pops up and informs you that a new update has been added to the team. It's called "Wish It," and it's really helpful for my work. I love that feature. 

Additionally, if you need to save any important information, you can easily do so. Even if you accidentally close the app, the information is still there, which is really cool. Personally, if I were to rate it, I would give Slack a solid ten out of ten. Initially, when I logged into my system, I received notifications for all the information and feedback from the team I needed to access. It automatically directs me to what I need to see.

I would suggest familiarizing yourself with the application, especially its features. Personally, I haven't explored all the features, but some of my friends have, and they highly recommend them. Slack has a lot of useful information and features that you can benefit from. Additionally, you can even create side calls or group calls for your team, like after a game or after work, which is super fun.