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PeerSpot user
Middle PPC at a marketing services firm with 51-200 employees
Real User
Mac version built into Safari has a lot of informative space and allows for custom CSS.

What is most valuable?

Mac version built into Safari has a lot of informative space and allows for custom CSS (right click > inspect elements) if you want it more personal and/or something puts you off in the standard settings.

Tons of integrations and bots makes it unique.

How has it helped my organization?

Inter-department communication in wizarding world relies on paper planes while muggles can easily manage everything with Slack ;)

What needs improvement?

Readability. It's disputed but HipChat is winning this battle due to the larger reading screen space.

What was my experience with deployment of the solution?

No.

Buyer's Guide
Slack
November 2024
Learn what your peers think about Slack. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and support?

Customer Service:

Excellent.

Technical Support:

Good.

Which solution did I use previously and why did I switch?

Yes.

Switched from HipChat.

Offers more freedom with search. More integrations.

How was the initial setup?

Straightforward.

What about the implementation team?

In-house.

What other advice do I have?

Start with the free version first.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Slack Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Product Categories
Enterprise Social Software
Buyer's Guide
Download our free Slack Report and get advice and tips from experienced pros sharing their opinions.