Slack Reviews

The reason we are considering other products is because of integration. It doesn't integrate with CRM or ERP. We worked with Microsoft Exchange and we worked with CyberArk. We have what we need, so we don't require Slack anymore. But I think it's a good product.

The reason is we are moving towards a new CRM, so we have a suitable solution to integrate with the new CRM. We have more specific needs now. Slack lacks in certain integration. 

I have been using this solution for two years. 

Slack is a very stable product. However, with the free version, we only have limited message history access in the free version. But overall, it's a good product and a good solution.

There are around ten end-users in my company using this solution. There is only one administrator for the solution.

The initial setup was very easy.

Slack is a good product in its free version, but currently, we are integrating it with VM-sharing solutions like Dolibarr. We are also exploring other products similar to Slack. So, in about a month, we will be moving towards these new products and won't be using Slack anymore. 

However, until now, for the past two years, it has been a good product.

In the new CRM RFP, we plan to use Nextcloud. We also use SysTrack, but it's free. That's how our organization works. We have our own server, etcetera.

So, the only problem is we could not integrate it with our new solutions.

I would definitely recommend Slack for small companies. For medium and large companies, I'm not sure. Maybe there are integrations available in the premium version of Slack. Otherwise, it is a very good product. 

Overall, I would rate the solution an eight out of ten . 

I use the product to chat and huddle with company members.

It doesn't offer much in terms of improving the organization. It's just used for chatting, being in touch with others, and setting up meetings.

The huddle feature is valuable to me. We can easily make a video call.

The product should provide integration with other solutions like Gmail or Outlook.

I have been using the solution for more than two years.

The solution’s stability is good. I rate the stability a ten out of ten.

I rate the solution’s scalability a ten out of ten. All 150 people in my organization use the product.

I use Microsoft Teams and Google Chat as well. I'm more comfortable with Google Chat because the interface of my Gmail and Google Chat is on the same page. I do not need to open two different software.

The initial setup was very easy. It took five to ten minutes.

The product is not difficult to use. Overall, I rate the solution a nine out of ten.

I mainly use Slack as a collaborative chat, video and audio tool. I am able to set up a Slack room for different purposes and have all major stakeholders collaborate in real time. I enjoy the functionality on Slack that enables my team members to edit and collaborate on documents simultaneously.

Slack has helped to increase the productivity of my teams and organization. We have been able to cut down on subscription costs, reduce client delivery time, troubleshoot more effectively, and achieve positive results more easily. Its intuitive design makes it easy to use and understand, hence we do not have a need to spend much on educating our teams.

Chat, video, and call functionality has been awesome. The ease of setting up and integrating with other apps is seamless. Data consumption by the app is also at its barest minimum, helping to cut costs on the amount of data required to explore calls, video, or chat functionalities within the app.

I think the app is good enough, as I don't have any reason to comment negatively on it. The only area of concern that I have is with the inability to preview received documents without having to download them first. This could offer some sense of security and prevent downloading corrupted files or viruses.A "preview attachment/document" would suffice as an improvement, this will allow users decide if the need to download an attachment or not

With respect to the stability, the app functions well, without glitches.

This is a very scalable solution.

Technical support for this solution has been very helpful.

I did not use another solution prior to this one.

The initial setup is very easy and straightforward.

The vendor handled our implementation and did a professional job.

Our ROI is approximately 40%.

I have evaluated both Microsoft Teams and Skype.

This is a great app that has awesome functionality. A try will definitely be worth it.

I use Slack for team collaboration.

Tasks and team huddles are the most valuable features of Slack.

When I share any file with my colleagues, that file remains in Slack storage even after I delete the message. I need to manually delete them one by one. It would be better if Slack had a 'select all' option to delete all the files.

I have been using Slack for four years.

Slack is a stable solution.

I rate Slack ten out of ten for stability.

Around 20 users are using Slack in our organization, and we have plans to increase the usage.

I rate Slack an eight out of ten for scalability.

On a scale from one to ten, where one is difficult, and ten is easy, I rate Slack a seven out of ten for the ease of its initial setup.

The solution’s pricing is cheap.

I use Slack on the cloud as a SaaS service. I recommend Slack for better conversations in a product team.

Overall, I rate Slack a nine out of ten.

Slack is a collaboration tool where you can create specific topic-related channels and manage different threads on different talks so people can interact and maintain a chat. You can use the solution to share files and to do a one-on-one or a group conversation. It's a multilateral functional collaboration platform.

Slack is difficult to scale. When scaled on a large scale, the solution's cost becomes a matter of concern for organizations. It is a large project to migrate from Slack to Microsoft Teams or any other platform.

Slack is a pretty stable solution. I rate Slack an eight or nine out of ten for stability.

Slack is a scalable solution, but not every organization can afford to maintain it. I rate Slack an eight out of ten for scalability.

The solution’s initial setup is complex.

It's up to the organization whether it wants to use Slack or not. Some people like the solution, while others don't.

Overall, I rate Slack eight out of ten.

We use Slack for communication, file sharing, meetings, text messages, etc. Slack has been so helpful for us.

Slack has made communication much easier in our company. I can text someone in the company or send a message. I can also have an audio call with a couple of team members on the go without needing to start setting up calls on Zoom or Google Meet, or Microsoft Teams. I can have that voice or video call right away on Slack.

The huddle feature that allows you to get on a call with a colleague is one of the best features of Slack. You can call someone on the go with the huddle feature and save the time of having to set up Zoom calls or Google Meet.

Slack should add a feature to schedule meetings. Users should get notifications or prompts regarding the meeting time so they can attend that meeting.

Sometimes, when Slack is down, there is a delay in messages being delivered. Such delays also need to be improved in Slack.

I have been using Slack for the past five years.

I rate Slack a six out of ten for stability.

I rate Slack a seven out of ten for scalability.

Slack’s initial setup was not difficult.

I use the latest version of Slack. Slack is deployed on-cloud in our organization.

I highly recommend Slack for teams that want to communicate and collaborate. Slack can integrate with other apps like Google Calendar and Loom for voice and video recording. I recommend Slack for teams that want to scale and collaborate.

Overall, I rate Slack a seven out of ten.

We are using Slack for web conferencing. It is primarily for external communication with one of our suppliers.

The most valuable feature is the screen sharing, which works well.

This solution is freely available to almost everyone.

The tracking, integration tool, and voice calls are all good.

The user interface is intuitive for me.

There should be better integration between Slack and Office 365.

It should be easier to work collaboratively on files.

I would like the text in chat to be more customizable.

I have been using Slack for a couple of months.

We have not experienced any problems with stability. We use it maybe once a week to contact one of our suppliers.

As a user, I have not had problems with scalability. I am part of a small group that makes use of slack but that doesn't mean that it isn't widely used in the company.

I have not been in contact with technical support.

We are using multiple web conferencing tools including Mircosoft Teams, Skype, and Slack.

I would say that the user interface in Slack is more intuitive than in Teams. One advantage to teams is that it is fully integrated into Office 365. I would say that collaborative working on files is better in teams. In our situation, the focus of Teams is internal, rather than with external partners.

Overall, this is a good product and I can recommend it. It's easy to use and so far, it has been reliable.

I would rate this solution an eight out of ten.

We use the solution for basic communication such as chatting. 

Slack helps me to read bulk messages. 

The tool has stability issues that need to be improved. We are not native English speakers and Slack needs to integrate grammar checks. 

I have been working with the product for five to six years. 

I would rate the product's scalability an eight out of ten. My company has 5000 users on Slack. 

I haven't encountered any outages and hence never contacted the support. 

Slack's setup is simple. 

I would rate Slack a nine out of ten.