Slack Reviews

We are using Slack for web conferencing. It is primarily for external communication with one of our suppliers.

The most valuable feature is the screen sharing, which works well.

This solution is freely available to almost everyone.

The tracking, integration tool, and voice calls are all good.

The user interface is intuitive for me.

There should be better integration between Slack and Office 365.

It should be easier to work collaboratively on files.

I would like the text in chat to be more customizable.

I have been using Slack for a couple of months.

We have not experienced any problems with stability. We use it maybe once a week to contact one of our suppliers.

As a user, I have not had problems with scalability. I am part of a small group that makes use of slack but that doesn't mean that it isn't widely used in the company.

I have not been in contact with technical support.

We are using multiple web conferencing tools including Mircosoft Teams, Skype, and Slack.

I would say that the user interface in Slack is more intuitive than in Teams. One advantage to teams is that it is fully integrated into Office 365. I would say that collaborative working on files is better in teams. In our situation, the focus of Teams is internal, rather than with external partners.

Overall, this is a good product and I can recommend it. It's easy to use and so far, it has been reliable.

I would rate this solution an eight out of ten.

I mainly use Slack as a collaborative chat, video and audio tool. I am able to set up a Slack room for different purposes and have all major stakeholders collaborate in real time. I enjoy the functionality on Slack that enables my team members to edit and collaborate on documents simultaneously.

Slack has helped to increase the productivity of my teams and organization. We have been able to cut down on subscription costs, reduce client delivery time, troubleshoot more effectively, and achieve positive results more easily. Its intuitive design makes it easy to use and understand, hence we do not have a need to spend much on educating our teams.

Chat, video, and call functionality has been awesome. The ease of setting up and integrating with other apps is seamless. Data consumption by the app is also at its barest minimum, helping to cut costs on the amount of data required to explore calls, video, or chat functionalities within the app.

I think the app is good enough, as I don't have any reason to comment negatively on it. The only area of concern that I have is with the inability to preview received documents without having to download them first. This could offer some sense of security and prevent downloading corrupted files or viruses.A "preview attachment/document" would suffice as an improvement, this will allow users decide if the need to download an attachment or not

With respect to the stability, the app functions well, without glitches.

This is a very scalable solution.

Technical support for this solution has been very helpful.

I did not use another solution prior to this one.

The initial setup is very easy and straightforward.

The vendor handled our implementation and did a professional job.

Our ROI is approximately 40%.

I have evaluated both Microsoft Teams and Skype.

This is a great app that has awesome functionality. A try will definitely be worth it.

I use the solution mainly for chat. I go on spontaneous calls with colleagues. We also have channels for specific topics or customers and share workspaces with partners. Some of our partners also use Slack. So, we use shared workspaces and channels, which is a very good way to stay in contact with them.

The product is easy to use. It provides an easy way to stay in contact with partners and create workspaces. We can exchange information, have discussions, and search for information. We create channels for technical topics. It is quite useful to find answers because others in the team might have the answers to our questions.

The integration with SharePoint doesn’t work properly. It might be due to an access issue in the company. It is quite annoying. Sometimes, we cannot copy a shared document, but it might be because of the settings.

I have been using the solution for four years.

The tool is super stable.

The tool is perfectly scalable. The whole company uses it. We have around 1000 users. My colleagues at IBM have an even larger installation that works quite well.

Our organization has multiple tools, like Microsoft Teams, Zoom, and Webex. I can choose the one I like. I chose Slack because it is easy to use, and the spontaneous communications and channels are very useful. I prefer Slack for chats, channels, and exchanges with partners, but I prefer Teams or Zoom for web meetings, training, and webinars.

The product is easy to set up. The solution is deployed on the cloud.

I recommend people to start using the solution. And make sure you use the status feature and synchronize it with Outlook, so that people can see when you are busy. Overall, I rate the tool a ten out of ten.

The solution makes it easy to create groups, share documents, and communicate. 

Slack feels clustered and hence it should improve its design and UI. 

I have been working with the solution for six months. 

Slack is stable. 

I would rate the solution's scalability an eight out of ten. My company has 30 users for Slack and we plan to increase the usage in the future. 

Slack's setup is easy and takes only a few minutes to complete. 

I would rate the tool's pricing a four out of ten. 

I would rate Slack an eight out of ten. I recommend the solution since it covers all the basic needs. 

We're using Slack to communicate with other partners outside of our company. In most of the cases, it's for external communication.

Basically, it’s great for getting different kinds of groups with different partners - let's say one with the IT, one with the payment solution, into one place. It’s used just to communicate and nothing more than that. It's just a better solution to use instead of Skype or any other standard application.

It is easy to set up.

The solution is stable.

The product has the ability to scale.

The last time I tried to work with some other partners on the same document, we couldn't figure out a way to work on the same one. We actually have to have one person gather all the documents and then prepare one. It was actually taking way much longer than usual. We’d like it to have more capability for everyone to work on one doc in real time all at once.

I’ve been using Slack for three or four years.

The solution is very stable. It doesn’t have bugs or glitches. It doesn’t crash or freeze. It’s reliable.

I haven’t seen a lack of scalability. It seems like it would be easy to expand.

Most of our colleagues use the solution. We have around 100 people on the solution.

I haven’t used technical support. I can’t speak to how helpful or responsive they are.

We’ve also used Skype.

It's easy to set up. The IT team didn’t take that long to install it. There’s nothing wrong with that.

I don’t deal with the licensing aspect of the solution.

I'm not sure about the version I'm using. IT is taking responsibility for that.

I’d recommend the solution. It's easy to use. You just kind of need to use it more often just to get used to it and see how it works. It's nothing hard to figure out. It's easy to start.

I’d rate the solution an eight out of ten.

We used Slack for all of our internal communications during the COVID pandemic.

The most valuable feature for me was the different channels. You can make categories and then jump between different channels and groups.

It is really easy to use.

Slack does not have videoconferencing capabilities, which would have been nice. It would be helpful if they added this feature in the future.

The addition of more chat features such as sending GIFs and emoticons would be an improvement.

We were using Slack for about three months.

The stability is good. It had never failed us.

It is widely used in our organization, although I cannot say how many users in total. In our department, there are 14,000 employees.

We were using Slack and then during the COVID pandemic, we switched to Zoom. Now, we have installed Microsoft Teams and are working with it.

I think it would be excellent if they combined Slack and Zoom.

The initial setup is easy. I had set something up wrong because I didn't make it private versus public, although I had not read anything about configuring it beforehand.

My understanding is that we were using the free version. 

My advice for anybody who is considering Slack is that it is a great tool. For us, it's difficult to talk with other departments, so this was the ideal solution. Overall, we really liked it, although it would have been nice to have videoconferencing support.

I would rate this solution a ten out of ten.

I use the solution for communicating with all the teams. We can communicate with people from other countries.

The product is user-friendly. It is easy to use. The colors, the menu, and the sidebar on the interface are good. Push notifications work well on mobile devices. It is what I need. It is helpful and useful for me. I am happy with the video calls.

It is difficult to navigate the tool when I log in to two devices and start a video call. If I log in to two devices, I get logged out of video calls.

I have been using the solution for the last four months.

The product is stable.

Almost ten to fifteen people in my organization are using the solution. The product is scalable.

It is easy to set up the tool.

The solution is cheap in my country.

I have not used live streaming. I use the tool on both my desktop and on my mobile device. It works better than Trello. I would recommend the solution to others. Overall, I rate the product a nine out of ten.

We are using Slack to collaborate between employees, as many of them are working from home. While I personally started using it a couple of years ago, it has been about a month since all of our employees began using it.

Slack allows our employees to share information on a daily basis without overloading email.

This solution is easy to use.

Slack makes it easy for employees to contact each other and exchange documents or information. It is not like a big CRM but for internal usage, it's good enough.

I would like to see a special feature for multiple people to collaborate on a document, working on it at the same time.

For most add-ons, clients need to know the command to run the add-ons. I think it would be useful for them to design the appropriate icons so that non-IT clients can launch them in a simple and easy way. For example, starting a video conference with an already defined room.

It would be useful for an organization to be able to define a specific storage space for the storage of all documents exchanged by teams

I have been using Slack for two years.

This is a stable solution.

We are only using the free version so I do not really know about the scalability.

We have 300 users and daily, there are 60% to 70% of them using it.

I have not needed to contact technical support.

Slack is very easy to set up and there are only a few steps involved.

We deployed this solution ourselves. It was easy to send employees invitations to join.

We use the free version that does not have a license.

We may use Microsoft teams in place of Slack in the future, although this is not a decision that I will be part of. At this time, there is not much interest in moving to Zoom or Teams.

We did not want to spend too much time investigating options before starting our remote work and because I was familiar with Slack, this is what I chose.

My advice for anybody who is researching Slack is that it is easy to set up and quite helpful for daily common things. We use only the free license but it is enough for us. If we continue to use Slack after the current crisis ends then we may buy more features and add-ons. For now, however, we have what we need.

Overall, we are satisfied with Slack.

I would rate this solution an eight out of ten.