Slack Reviews

The feature that is most valuable is the ability to be a part of multiple Slack channels that are all specific to our needs i.e. a product, infrastructure, personal one-on-one, small specific group, feature discussion, IT assistance, company announcements, etc.

The quick line of communication, most certainly improves the functionality of our organization. Discussions can happen at the drop of a hat, in a Slack channel and a critical decision can be agreed upon to take further action. Triage of customer issues can happen at the moment of crisis and this is of huge assistance as to how we can get our product back up and running, when needed.

I'd like the ability to re-organize the channels in my list. You can favorite a channel but you can't organize them in a specific order, that fits your every day use. I'd also improve it's security. It can be breached easier than an email client, so we tend to keep more confidential conversations out of the app.

I have personally used this solution for over two years.

Our Slack bots have issues from time to time. There have been a few times where the app was done but other than that, it has been a solid performer.

There were no issues with the scalability.

I have personally not used technical support for Slack.

We were using Gchat as a source to speak to each other but channel functionality is very important in Slack.

I was not part of the initial setup.

I am sure that other options were evaluated but I was not a part of that decision-making process.

Providing API connections to your bug database and any other database that you use, can give you updates and links inside of a channel, which is a huge help.

It's our organization's chatroom where workflows and information are passed. We use Slack for communication within teams.

Slack has been very useful in our organization for doing communications and passing on pieces of information.

I really liked the Slack bot and its integration with partners to make the work easy and with proper flow. We can create a group also.

• I think it's the best till now and the Slack team is doing well.
• It will be great if they can start using the offline mode chat. Once we are back online, it will float the messages again.

The product is stable, but you need an online connection.

This product has been doing well until now. 

We were using Google Hangouts before Slack.

The initial setup was very easy.

It was an in-house implementation and easy to set up.

You can have a free trial also for Slack, and its pricing depends on the features and team size you want to go with. The pricing is good, and it's worth it.

We were planning for Skype, Discord and Microsoft Teams.

We are using Slack for all office internal communications — to create polls, reminders, notifications for builds, etc.

Previously, we were using Skype and HipChat, but the issue was we had bad notifications systems, so that's why we shifted to Slack.

In my opinion, the integrations feature is the most powerful feature because some issues are of immediate priority and we want to get the notification promptly, and through the Jira plug-in, we are getting those.

I think the login feature needs to be improved most because I've been having an issue with logging in to the desktop app for more than six months, but still, it's not been resolved.

I use it every time. For professional and personal use. Their integration is a game changer, and the UX is really great.

• Process made easy
• Collaboration between teams increased
• Productivity is now largely increased: top.

• Integration with Phantombuster, Box, and many many more. 
• Now, teams can do much more and proactively with Slack.

• We can't improve the perfection. 
• The pricing is OK.
• The UX is wonderful.
• They could improve the calling quality.

We are able to manage various channels by different locations and subjects, and it integrates with Google Drive.

• Channels
• File sharing
• Works well on mobile

Notifications.

No stability issues, works perfectly.

I haven't notice any scalability issues.

Tried to find information about advance settings for notifications, but did not find what I was looking for.

We used Skype. We switched because our parent company uses Slack, and we had to adjust.

Pretty straightforward.

I am not dealing with pricing and licensing, so I cannot comment.

Initially I thought it cannot be better than Skype, but after working with it for a while I can definitely confirm it is a great tool for collaboration.

I use Slack for communication with my colleagues. 

When someone responds to my message in Slack, a new window opens. There should be an option to roll down the answers. 

I have been working with the product for three months. 

I would rate the product's stability a ten out of ten. 

I would rate Slack's scalability a nine out of ten. My company has 60 users for the solution. 

Slack's installation is very simple and I don't think I spent more than five minutes to complete it. 

I would rate Slack a nine out of ten. I use the application on my desktop and I don't use a mobile version now. However, I may use it in the future. 

The most valuable features are the ability to communicate instantly and create channels. I can create a channel called #breakfastdiscussion, invite three people on my team, and we can chat over breakfast. I can also make a channel called #teamtalk and all the team can be invited. This is a great feature.

We can group conversations around different issues. The issues are entirely created by us, in-house. It works well for a small team with opt-in members.

I would like to be able to notify users that they have messages that need their immediate attention. If Slack picked up more features of Asana, such as ticketing and calendars and assignments, I would give it a rating of 5/5.

I have been using Slack for a year and a half.

We have not had any stability issues.

We have not had scalability issues.

Technical support is excellent.

We did not have any previous solutions.

It is free for us.

It is essential for small team communication.

The idea of using Slack was to keep non-business related talks from business talks. In Slack, you have different channels where you can set topics, therefore people will not divagate on a specific subject.

It has definitively made an improvement on our productivity. Information does not got lost in hundreds of less important messages. If you want something about a specific topic, you just go to that channel, scroll a bit, and eventually you will find it.

Its integration with different apps is a great feature. Also, for a deconstructed environment, bots, GIFs and customizable emojis are a great fun for the IT team!

Slack could add additional and better integrations. There is a lot of room for improvement here. 

Also, notifications are not as good as they could be (especially for mobile).