Symantec Endpoint Security Reviews

Users have experienced a positive return on investment with Symantec Endpoint Security. The solution protects company data, reduces downtime, and improves detection and response times. Users have also praised the stability of the product and the fact that it automates many processes, saving time and resources. Some users specifically mention the financial benefits, such as avoiding costly ransomware or malware attacks and reducing the need to rebuild machines due to viruses. 

The pricing for Symantec Endpoint Security varies. Some find it to be reasonable, while others think it could be cheaper. Some note the price is on the higher end compared to other options in the market. However, there are also discounts available for certain industries, such as educational institutes. 

The licensing terms range from subscription-based to perpetual, and the duration of the license can be one year or three years. 

• "Symantec Endpoint Security is an expensive solution."
• "The licensing is okay. Symantec has a very granular licensing model, so you only buy what you need."
• "Symantec Endpoint Security's pricing is okay. It is cheaper compared to other products."

The primary use case of Symantec Endpoint Security is to protect endpoints from viruses, malware, cyber-attacks, and other threats. It is used to scan vulnerabilities on endpoints, ensure antivirus software is up to date, and patch workstations. 

The solution is used in various environments such as schools, offices, consulting companies, and financial institutions. It provides network security, threat detection, and endpoint protection. Some specific use cases include securing Active Directory, controlling device access, and blocking web attacks. The solution is deployed on-premises and supports different deployment models including cloud and hybrid. 

It is also used for network security and protecting the network from infection. 

Some customers have praised the technical support, stating that they provide timely resolution and excellent assistance. Others have mentioned good experiences with their support team, rating them highly and appreciating their efforts in troubleshooting and finding solutions. However, there have been complaints about slow response times, difficulties in accessing support, lack of knowledge, and delays in addressing issues. Some customers have expressed dissatisfaction with the support since the company went through internal changes.

The initial setup for Symantec Endpoint Security is generally described as straightforward and easy. Users mention that it is simple to install, with deployment taking anywhere from 15 minutes to two hours, depending on various factors. Some users highlight the importance of expertise and planning when implementing the solution in larger environments or with multiple branches. 

Maintenance is generally minimal, with cloud-based updates being done automatically for cloud users. For on-premises users, regular updates and database maintenance are required. 

Symantec Endpoint Security is described as being able to accommodate different numbers of users. Users mention that it is easy to increase the number of endpoints by purchasing more licenses. The solution is reported to work well in various environments, from small to large enterprise environments, and is compatible with both on-premises and cloud deployments. Some users mention that scaling up on the cloud is particularly easy. 

Users consistently mention that the product is stable, reliable, and doesn't give them issues. They appreciate that Symantec is a leader in the market and continuously adds new features and fixes any gaps in the product. Users also mention that they haven't experienced any unstable systems with Symantec and that it is especially stable in server environments.