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Zapier Reviews

Vendor: Zapier
4.3 out of 5
326 followers
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Helped 842,592 peers since 2012

Featured Zapier reviews

Zapier mindshare

As of March 2025, the mindshare of Zapier in the Cloud Data Integration category stands at 1.8%, up from 1.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Cloud Data Integration

PeerAnalyst reports based on Zapier reviews

TypeTitleDate
CategoryCloud Data IntegrationMar 28, 2025Download
ProductReviews, tips, and advice from real usersMar 28, 2025Download
ComparisonZapier vs AWS GlueMar 28, 2025Download
ComparisonZapier vs AWS Database Migration ServiceMar 28, 2025Download
ComparisonZapier vs Informatica Intelligent Data Management Cloud (IDMC)Mar 28, 2025Download
Suggested products
TitleRatingMindshareRecommending
AWS Glue3.921.4%89%48 interviewsAdd to research
webMethods.io4.04.2%94%92 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

Pricing

Service and Support

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
9%
University
8%
Educational Organization
7%
Government
6%
Comms Service Provider
6%
Real Estate/Law Firm
4%
Retailer
4%
Non Profit
4%
Manufacturing Company
4%
Construction Company
4%
Healthcare Company
3%
Media Company
3%
Energy/Utilities Company
2%
Legal Firm
2%
Marketing Services Firm
2%
Performing Arts
2%
Insurance Company
2%
Pharma/Biotech Company
1%
Logistics Company
1%
Agriculture
1%
Consumer Goods Company
1%
Local Government
1%
Leisure / Travel Company
1%

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Zapier reviews

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FrankHo - PeerSpot user
Analyst at MSXI
Verified user of Zapier
Jan 5, 2024
Though the tool offers a visually appealing UI, it needs to improve its documentation

Pros

"The product's initial setup phase was very easy."

Cons

"With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation."
Micah Oren Feldkamp - PeerSpot user
Lead Consultant for Cloud Implementations at ZeroClick.ai
Verified user of Zapier
Sep 18, 2023
Wonderful for small businesses and has no limit to its scalability

Pros

"Zapier handles everything under the sun that you would think you need in automation. It is the most mature integration platform and service on the market. "

Cons

"Zapier could be a little faster, but that might not be possible. I would encourage Zapier to make more API endpoints for each application"
Find out what your peers are saying about Zapier. Updated March 2025
842,592 professionals have used our research since 2012.
Kalai Periasamy - PeerSpot user
Freelancer - Workflow automation and custom product building at Self-Employed
Verified user of Zapier
May 18, 2023
Exhaustive integrations and easy to use

Pros

"Zapier luckily has a wide range of integrations, I would say."

Cons

"My biggest concern with Zapier would be their pricing strategy."
Claudio Chalom - PeerSpot user
Marketing Director at Berlitz Canada Inc.
Verified user of Zapier
Mar 30, 2023
Product version discussed: Latest version
The solution's automation options save time; the tech support is good

Pros

"With the previous CRM we were using – the Google Ads landing pages we had – we were collecting leads manually. That process was not efficient and took a sales team a lot of time to insert these leads manually. Currently, the process is smooth and we use Zapier to collect the leads for us."

Cons

"I think that this solution should have more apps connected to it."
HW
Owner at Verve Technologies
Verified user of Zapier
May 26, 2023
Offers a diverse range of built-in integrations

Pros

"Zapier is a really good tool for connecting multiple different platforms and data sources. For example, with Quickbase, I can easily integrate data from other sources like AWS or task-tracking platforms such as ClickUp or Asana. "

Cons

"I would like to see them improve the Quickbase integration. Currently, it only allows triggering actions when records are added, but it would be more useful if we could also trigger actions when records are modified or deleted."
Dimitris Goudis - PeerSpot user
Airtable developer - Tableau analyst at Freelance
Verified user of Zapier
May 16, 2023
A tool for automation purposes requiring an easy initial setup while offering a very helpful technical support team

Pros

"Zapier's interface, for me, is the solution's greatest value proposition. It is designed and developed for people who don't have a clue about what they're trying to do. It has a very user-friendly interface. "

Cons

"It is not worth the money if you have a little bit of a technical mind...Zapier is not able to set up different modules. When automation doesn't work, it's not that easy to find why it didn't work. "
Roman Hordiichuk - PeerSpot user
Full Stack Developer at Upwork
Verified user of Zapier
May 17, 2024
Good to automate workflows with third-party integrations

Pros

"The initial setup is pretty easy to do. "

Cons

"The pricing could be a little cheaper. "
Poulav Biswas - PeerSpot user
Senior Technical Lead at Coach Foundation
Verified user of Zapier
Jul 26, 2023
Efficient automation and stable performance

Pros

"There are a few valuable features, like the stability that it comes with and also the number of features that it offers. I've used other services like Pabbly, but they don't offer similar numbers of applications that Zapier has or allows to integrate with – it's maximum."

Cons

"There is room for improvement in the support. They are not responsive, and they don't take much time to get resolved."