Zoho Analytics Reviews

Name: Zoho Analytics
Brand: Zoho
Rating: 4.2 (24 reviews)

Vendor: Zoho

4.2 out of 5

24 reviews
92% willing to recommend

4,267 followers

What is Zoho Analytics?

Zoho Reports is a powerful, easy-to-use and highly scalable cloud-based reporting and business intelligence platform for small to medium-sized businesses. Its flexible pay-as-you-go pricing model and scope for customization allow businesses to tailor it to their unique needs.

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Zoho Analytics is the #7 ranked solution in top Embedded BI Tools, #10 ranked solution in top Reporting Tools, #10 ranked solution in top Data Visualization solutions, and #15 ranked solution in top Business Intelligence Tools. PeerSpot users give Zoho Analytics an average rating of 8.4 out of 10. Based on the analysis of the 24 most recent Zoho Analytics reviews, the overall sentiment is positive, with a sentiment score of 7.5. (Among the highest in the category). Zoho Analytics is most commonly compared to Microsoft Power BI: Zoho Analytics vs Microsoft Power BI. Zoho Analytics is popular among the midsize enterprise segment, accounting for 81% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 79% of all views.

Helped 829,634 peers since 2012

Featured reviews

Yogesh Kumar Mali

Managing Director at ALPHA LABS TECH PVT LTD

A lot of integrations are available with Zoho Analytics. There is a limitation that we cannot create more than 300 columns in a worksheet on Zoho Analytics. The data can be in millions. There are some limitations on the reports that depend on the various combinations of data you get. So there is always an error that gets thrown out if you are building complex reports.

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Muljo Witono

CEO and Owner at PT Solusindo Total Teknikatama

Integration with other platforms in Zoho Analytics works fairly well. We've successfully integrated it with other databases. However, the issue lies in the frequency of updates, which happens only every four hours. I rate the overall solution an eight out of ten. I would recommend Zoho Analytics to others. Compared to Microsoft Power BI, it's easier to work with databases for analytics.

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MohamedShaheen

Finance Executive at Yugoslavian Furniture Co & Slovenian Furniture

The solution does not provide call center facilities for customer support. So we cannot retrieve reports if there’s an issue. Instead, we must put the reports in the BI tool and send them to our management. Zoho Analytics provides analytics and reporting for up to 1000 SKUs. If there are more than 1000 SKUs, the data is automatically uploaded to Excelpoint, and we must extract data from there.

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Zoho Analytics mindshare

Product category:

As of January 2025, the mindshare of Zoho Analytics in the Reporting category stands at 0.5%, down from 0.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Reporting

PeerAnalyst reports

Type	Title	Date
Category	Reporting	Jan 8, 2025	Download
Product	Reviews, tips, and advice from real users	Jan 8, 2025	Download
Comparison	Zoho Analytics vs Microsoft Power BI	Jan 8, 2025	Download
Comparison	Zoho Analytics vs Tableau	Jan 8, 2025	Download
Comparison	Zoho Analytics vs Oracle OBIEE	Jan 8, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Power BI	4.0	26.8%	93%	315 interviews Add to research
Tableau	4.2	23.7%	89%	295 interviews Add to research

Valuable Features

Zoho Analytics offers valuable features like web-based graph generation, user-friendly dashboards, pivot tables, SQL functions, and seamless data integration. Teams appreciate its automation of complex reporting, ease of data import, and use of APIs. Users highlight the flexibility in creating customizable reports and the efficiency of scheduling. The platform excels in visualizations, sharing, and embedding, with responsive technical support. Artificial intelligence capabilities provide insightful data analysis for business needs.

"The tool's most valuable feature is its dashboard."
"Zoho Analytics's most valuable feature is the ability to provide excellent analytics through a single platform."
"The initial setup is straightforward."

Room for Improvement

Zoho Analytics requires enhanced graphical options and improved data handling for easier data cleansing and statistical analysis. Copying entire databases and better UI navigation are needed. Users face limits on column creation and API call frequency. Customer service response times could be faster. Pricing, formula handling, and SQL editor debugging need improvement. More templates and integration with external data would enhance its utility. Hierarchical filters and artificial intelligence capabilities would be beneficial.

"The improvement needed is regarding the number of API calls. Currently, Zoho Analytics only allows us to update data hourly. It would be much better to have updates more frequently every half an hour."
"The platform's pricing needs improvement."
"The support for Zoho Analytics is pathetic."

ROI

Zoho Analytics delivers substantial value by streamlining data analysis and dashboard creation, saving on infrastructure costs. Users experience time savings and enhanced decision-making capabilities, reporting dozens of hours saved monthly for $50. The platform enables swift, comprehensive analysis, aiding sales efforts that would otherwise be challenging. As a worthwhile investment, Zoho Analytics simplifies operations by eliminating the need for database maintenance and data center setups, thus enhancing operational focus.

Pricing

Zoho Analytics offers flexible pricing options that cater to enterprise needs, with packages starting at a few dollars per month per user. The standard option is available at $50 per month, providing a cost-effective solution that allows monthly billing proportional to the package and user count. While some users find the pricing high, others consider it reasonable and competitive, particularly when bundled with Zoho One. Licensing costs are often billed yearly, providing enhanced value.

"I rate the tool's pricing seven out of ten. The licensing costs are yearly."
"The product is expensive."
"The pricing is okay. It is fair compared to the market."

Popular Use Cases

Users primarily utilize Zoho Analytics for business intelligence, data visualization, and reporting across various sectors such as finance, sales, education, and forestry management. It consolidates data from multiple sources like CRM and Zoho applications, enabling detailed analysis through dashboards and reports. Businesses leverage its capabilities for organizational analysis, process improvement, integrating multiple data points, MIS reporting, and creating financial, sales, and performance analytics. They connect with other BI tools for enhanced data analytics.

Service and Support

Customer service of Zoho Analytics is generally rated highly, with responses focusing on accessibility and helpfulness. Technical support also receives positive mentions for quick response and comprehensive online tutorials. However, some users experience confusion due to conflicting information in documentation, and transfer delays when reaching the appropriate support team. Many users benefitted from responsive assistance and knowledgeable staff, although others suggested improvements in efficiency and clarity during exchanges, especially when complex queries are involved.

Deployment

Zoho Analytics's initial setup is often described as straightforward and simple, though some users find advanced features lacking documentation. Importing spreadsheets and using the drag-and-drop system is easy. For complex reports, a knowledge of SQL is beneficial. Deployment time varies depending on report complexity, ranging from a few hours to several days. Resources provided by Zoho can assist with challenges. Users benefit from previous experience with similar tools, but some still encounter difficulties initially.

Scalability

Zoho Analytics effectively handles a wide range of data volumes, from 1000 to over 2 million records, and serves users of varying levels across organizations. Customizations for large entities like television networks are possible. Its scalability rating varies, with some users giving it a high score. The need to upgrade licenses for additional data is noted, with the suitability observed across small, medium, and large companies. Some see potential scalability improvements.

Stability

Zoho Analytics is highly regarded for its stability. Users report minimal downtime and quick bug resolutions. Most rate its stability between seven and ten out of ten. While a few have experienced occasional crashes and suggested performance improvements, the majority find it dependable, handling large databases with excellent up-time and responsiveness. Compared to alternatives, some rate Qlik Sense as more stable, but many users note Zoho Analytics as a strong and stable choice for various projects.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Zoho Analytics Buyer's Guide for additional reliable information.