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Zscaler Internet Access Reviews

Vendor: Zscaler
4.1 out of 5
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3,169 followers
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What is Zscaler Internet Access?

Featured reviews

Zscaler Internet Access mindshare

Product category:
As of January 2025, the mindshare of Zscaler Internet Access in the Secure Web Gateways (SWG) category stands at 15.5%, down from 17.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Secure Web Gateways (SWG)

PeerAnalyst reports

TypeTitleDate
CategorySecure Web Gateways (SWG)Jan 10, 2025Download
ProductReviews, tips, and advice from real usersJan 10, 2025Download
ComparisonZscaler Internet Access vs Cisco UmbrellaJan 10, 2025Download
ComparisonZscaler Internet Access vs Prisma Access by Palo Alto NetworksJan 10, 2025Download
ComparisonZscaler Internet Access vs Fortinet FortiGate SWGJan 10, 2025Download
Suggested products
TitleRatingMindshareRecommending
Cisco Umbrella4.4N/A97%111 interviewsAdd to research
Prisma Access by Palo Alto Networks4.112.5%92%63 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Educational Organization
24%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
8%
Government
5%
Healthcare Company
4%
Energy/Utilities Company
3%
Insurance Company
3%
Retailer
3%
University
3%
Construction Company
3%
Comms Service Provider
2%
Legal Firm
2%
Real Estate/Law Firm
2%
Non Profit
2%
Hospitality Company
2%
Media Company
2%
Transportation Company
1%
Wholesaler/Distributor
1%
Outsourcing Company
1%
Logistics Company
1%
Recreational Facilities/Services Company
1%
Consumer Goods Company
1%
Performing Arts
1%
Pharma/Biotech Company
1%

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Zscaler Internet Access reviews

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Bhaskar Rao - PeerSpot user
Network manager admin at Yamaha
Verified user of Zscaler Internet Access
Jun 10, 2024
It offers us a single point of control, but we've had some problems with performance

Pros

"We like Zscaler's traffic filtering, web security, DLP, and IPS features. The real-time threat protection is excellent. "

Cons

"Zscale is providing a proxy IP, and most government sites will block traffic from a proxy. Also, we see some performance issues on the cloud side during DC failover. "
Ashish Kumbhar - PeerSpot user
Senior Product Manager - Cyber Security for Middle East, Central Asia and Africa Region at Tata Communications Ltd
Verified user of Zscaler Internet Access
Sep 14, 2022
Provides integrated CASB and file sandboxing but could be less expensive

Pros

"The cloud proxy and integration are some of the key features. Since there is cloud waste, we can quickly provision it and start working on the configuration. On top of that, they have added a few more features. They have integrated CASB, and file sandboxing is part of it. "

Cons

"The solution is expensive. They recently revised the pricing and packaging. Some of our existing customers have been asking for alternate solutions for a lower price. "
Find out what your peers are saying about Zscaler Internet Access. Updated December 2024
830,526 professionals have used our research since 2012.
AshwaniTyagi - PeerSpot user
Regional Manager at Orange
Verified user of Zscaler Internet Access
Sep 26, 2024
Offers good reliability and availability to users

Pros

"The solution's most valuable features are its reliability and availability, measured by the number of ports it offers."

Cons

"The solution's technical support needs to be improved, especially by offering a better support structure for different geographical areas."
ShanavasVK - PeerSpot user
Consultant at Essentra PIC
Verified user of Zscaler Internet Access
Jun 5, 2024
Helps maintain a consistent posture of internet security while getting rid of VPN and hovering into zero trust

Pros

"The product's initial setup phase is a bit easy, as one doesn't need high technical expertise."

Cons

"The deployment process of Zscaler Cloud Connector needs to be more user-friendly."
PG
Group IT Manager at a wholesaler/distributor with 10,001+ employees
Verified user of Zscaler Internet Access
Dec 30, 2024
Monitors and secures network traffic with comprehensive insights

Pros

"The most valuable feature for me is the ability to see how my network and traffic looks with modules like analytics and insights."

Cons

"One feature I am missing is the ability to connect automatically to internal monitoring systems. "
PeerSpot user
Service Manager at a construction company with 10,001+ employees
Verified user of Zscaler Internet Access
Nov 18, 2021
AI decision-making on quarantined documents reduces manual work

Pros

"For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."

Cons

"The reporting functionality could be a bit easier to use. There is a reporting function, but it's quite hard to do any good reporting, from a user-management perspective. For example, if a department manager wants to know how his department is using the web, there is a way to get the data, but it's quite cumbersome to get it and show it well. And that's true for comparing between departments."
TejasJain - PeerSpot user
Sr. Cloud Security Architect at a computer software company with 10,001+ employees
Verified user of Zscaler Internet Access
Aug 9, 2023
Configuring policies is user-friendly but challenges with stability

Pros

"The policies are very intuitive and easy to configure, with very little possibility of messing things up. "

Cons

"One thing that needs to be improved is their presence in China. I'm not sure if that's a Zscaler thing or if it's a problem with all vendors in this space, but it would be nice to have better coverage in China. This concern is a common one for vendors across the board when dealing with the Chinese market. "
Carlos Snel - PeerSpot user
Director at Aquila ICT Solutions
Verified user of Zscaler Internet Access
Jan 18, 2023
Is easy to scale and deploy, and has an intuitive user interface

Pros

"I like the granularity of the control of all the traffic, including SSL inspection. I also like the fact that the user interface is intuitive. The latencies with Zscaler are minimal compared to those of any other competitor. Other competitors do not really have the global scale that Zscaler has and cannot promise low latencies."

Cons

"Zscaler should continue to make the user interface better. They should also improve the backup network and continue to expand it so that it can handle larger numbers of customers."