MuleSoft Anypoint Platform Reviews

Name: MuleSoft Anypoint Platform
Brand: Salesforce
Rating: 4.0 (56 reviews)

Vendor: Salesforce

4.0 out of 5

56 reviews
91% willing to recommend

1,785 followers

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What is MuleSoft Anypoint Platform?

MuleSoft Anypoint Platform is used for integration and API management, connecting enterprise applications across retail, e-commerce, and supply chain. It supports cloud-to-cloud and cloud-to-on-premises scenarios with real-time and asynchronous messaging.

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MuleSoft Anypoint Platform is the #2 ranked solution in top Business-to-Business Middleware solutions, #2 ranked solution in top Integration Platform as a Service providers, #3 ranked solution in top Message Queue Software, #4 ranked solution in top Cloud Data Integration solutions, and #9 ranked solution in top Workload Automation solutions. PeerSpot users give MuleSoft Anypoint Platform an average rating of 8.0 out of 10. Based on the analysis of the 56 most recent MuleSoft Anypoint Platform reviews, the overall sentiment is positive, with a sentiment score of 7.0. (The highest in the category). MuleSoft Anypoint Platform is most commonly compared to Informatica Intelligent Data Management Cloud (IDMC): MuleSoft Anypoint Platform vs Informatica Intelligent Data Management Cloud (IDMC). MuleSoft Anypoint Platform is popular among the large enterprise segment, accounting for 56% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 21% of all views.

Buyer's Guide

MuleSoft Anypoint Platform

October 2024

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Featured reviews

Corydon Hinton

Principal Systems Engineer at Bigfoot Biomedical, Inc.

Using the solution was great. It was part of the project that we didn't worry that much about. What I also liked about it was that even though I'm not that technical, I could go in and look at thoughts and events and confirm that the information we were looking for was making it across. I could check at the interface level and lessen the burden on validation within the application. The instrumentation within the solution is important. The ease of implementation is very important. Our partner development team had little trouble dealing with these diverse systems, with JSON on the one hand and SOAP on the other. The product’s ability to seamlessly translate protocols is great. The API-led connectivity is great. The reason that we took on the product was that we wanted to learn about it. We wanted to figure out how to use it. A big payoff for this will be in EHR integrations. These systems are all alike, yet they are all different. They all use EPIC, and each installation is a little bit different. It’s a challenge when we go to different hospitals. MuleSoft has made a name for itself in using the integrations.

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Mohan BS

Senior Specialist at a manufacturing company with 10,001+ employees

The main area where improvements are required in the product revolves around budgeting. The cost of the product is an area of concern where improvements are required, especially when compared to other tools, like Dell Boomi or Oracle. Mule Anypoint Platform is made available with many components, and whether users use them or not depends on their choices. For example, though there is a tool called Anypoint MQ, our organization prefers to pay and use Kafka, as we don't want to use MuleSoft Anypoint MQ. In Mule Anypoint Platform, there needs to be proper segregation to help users identify what they need and don't need, making it an area where users need to be careful when opting for MuleSoft. Mule Anypoint Platform is an integration tool and not an ETL solution. When a user has to deal with a huge number of data, then Mule Anypoint Platform should not be a preferred choice since it can only be used for lightweight purposes revolving around APIs. There is a need to have a clear architectural decision made before opting for Mule Anypoint Platform. When there is a requirement for heavy data transformation, then users need to decide whether to go with Mule Anypoint Platform or any other platform available in the market. Though the tool comes with many useful components, it depends on whether the user plans to use all of its features. Recently, the product has come up with a new feature that is similar to an API catalog. MuleSoft had come up with the UAPIM feature almost eight months to a year ago, which had some concerns in the area of budgeting. Whether you build APIs using Javacore or any other tools, they can be cataloged using MuleSoft's UAPIM feature, for which users need to pay an extra amount, making it an area of concern for users. It would be great if MuleSoft's support team could provide help with the area of Kubernetes.

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Rohit Sircar

Integration Solutions Lead | Digital Core Transformation Service Line at Hexaware Technologies Limited

The most important thing that I have seen is it has removed the data silos because of the three-tier architecture that Mule Anypoint Platform follows The most valuable feature is their integrations and very good API management. I think in the next release if they could work with the low-code…

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MuleSoft Anypoint Platform mindshare

Product category:

As of November 2024, the mindshare of MuleSoft Anypoint Platform in the Business-to-Business Middleware category stands at 14.3%, up from 13.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Business-to-Business Middleware

Key learnings from peers

Last updated Nov 8, 2024

Valuable Features

MuleSoft Anypoint Platform features unified API management, integration capabilities, and high-performance stability. Users value its ease of use, rapid API development, and flexibility in deployment. The platform supports robust API management, security, scalability, and observability. It offers extensive connectors, seamless data transformation via DataWeave, and strong monitoring tools. The API Manager, Anypoint Exchange, and hybrid cloud deployment models are highlighted as key strengths, along with simplified integration and visual interface.

"The most valuable feature is the full lifecycle management, including Anypoint Designer and Exchange, as well as Discofolio API."
"Initially, we faced challenges managing numerous scheduled jobs and duplicate entries in our SAP system. To address this, we developed a reusable component in Mule that all applications could use to interact with SAP."
"The most beneficial features for handling data integration with Mule Anypoint Platform include its ability to integrate seamlessly with other popular platforms like IBM, Dell Boomi, and Microsoft Azure. MuleSoft stands out due to its unique one-point solution for various integration problems, including application and network integration, and its iPaaS services. TheDesign Center allows for designing APIs that can be made into reusable assets. Additionally, MuleSoft's capability to handle various technologies, such as Python and Java Spring Boot APIs, and monitor them using the Flex Gateway is valuable.Regarding API management, MuleSoft offers a gateway facility, including Flex Gateway, which supports API management with robust governance capabilities. Policies like rate limiting, blocklisting, allowlisting, and client ID enforcement can all be managed through the API Manager, providing comprehensive control over API operations."

Room for Improvement

MuleSoft Anypoint Platform needs better batch component error handling, runtime management, and technical support. Users find the pricing model high and deployment complex. Improved documentation, integration with new applications, and user interface enhancements are desired. There are requests for more connectors, faster data processing, and enhanced monitoring features. The platform requires AI integration and better compatibility with other cloud providers. Pricing, scalability, and the need for programming skills are common concerns among users.

"MuleSoft is considered one of the more expensive products in the market."
"One area for improvement is the Community Hub or developer portal, which should be part of the base offering."
"Over the years, Mule Anypoint Platform has undergone significant improvements. When I first started using it, the API gateway capabilities were fairly basic."

ROI

Organizations experience significant ROI with MuleSoft Anypoint Platform through reduced total cost of ownership, minimized vendor lock-in, and decreased maintenance expenses. Legacy modernization is achievable using its API-led approach. Enterprises benefit from cost-efficiency and support for microservices, freeing up time for innovation. However, small and medium companies might see less ROI due to pricing. While details are unspecified, enterprises notice considerable returns through proper implementation and integration.

Pricing

MuleSoft Anypoint Platform's pricing is generally considered expensive, with complexity in its licensing model, often discouraging smaller organizations. Costs are based on volume and processing units, with vCores being a key factor. While support comes with no additional cost, the overall price is higher than competitors like Dell Boomi and IBM. Some users rate the price reasonable compared to TIBCO, but others highlight its complexity and expensiveness. Recent shifts towards a pay-as-you-go model could offer new opportunities for small businesses.

"Regarding pricing, I believe there could be room for improvement to align with user expectations."
"The tool's pricing is cheaper than other RPAs' since it is execution-based. Other RPAs charge based on subscriptions."
"The product's price seems to be competent in comparison to other products in the market."

Popular Use Cases

Organizations primarily utilize MuleSoft Anypoint Platform for integrating enterprise applications, managing APIs, and real-time data operations. It connects on-premises and cloud systems seamlessly, aligning SAP, Salesforce, and other databases. The platform excels in API orchestration, middleware integration, and hybrid solutions. Companies leverage it to modernize IT infrastructure, handle API management, streamline supply chains, and facilitate cross-departmental data exchanges, transforming integration processes and improving connectivity across multiple cloud environments.

Service and Support

MuleSoft Anypoint Platform's customer service is valued for its client-centric approach, being responsive and attentive. Opinions on technical support vary with some highlighting excellent responses, while others suggest room for improvement and reliance on community support for documentation gaps. Feedback includes that premium customers often receive exemplary service, and there's a need for quicker response times. MuleSoft provides a structured support model, involving dedicated contacts and tiered options, contributing to overall proficiency in service.

Deployment

MuleSoft Anypoint Platform's initial setup varies in complexity based on deployment type. Cloud deployments tend to be easier than on-premises, with some finding it straightforward, especially for those with a Java background. On-premises setups may require specialized skills and more time. Many appreciate the platform's flexibility in setup, using DevOps and automation tools for smoother implementation. While some find it complex, others report a seamless process with an average complexity level.

Scalability

MuleSoft Anypoint Platform offers high scalability with easy upgrades for additional processors, suitable for medium to large companies. Its cloud-based nature and elastic scaling capabilities enable effective handling of increased workloads. While it supports both horizontal and vertical scaling, some users note limitations with file size handling. Costs may rise with more Core usage, and on-premises scalability requires careful consideration. Users often rate its scalability highly, typically around 8 to 10 out of 10.

Stability

MuleSoft Anypoint Platform has shown improved stability since version 3.7. Users report it as stable, with few bugs or glitches, and the platform rarely crashes. Some note improvements are needed in connector quality and compatibility during updates. The platform's stability scores well, mostly between eight and ten out of ten, suggesting high reliability. Users also mention occasional issues with Java errors and scalability challenges, but these are generally minor and situational.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our MuleSoft Anypoint Platform Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

21%

Computer Software Company

14%

Financial Services Firm

10%

Manufacturing Company

Retailer

Healthcare Company

Government

Insurance Company

Energy/Utilities Company

Construction Company

University

Non Profit

Real Estate/Law Firm

Media Company

Comms Service Provider

Pharma/Biotech Company

Wholesaler/Distributor

Outsourcing Company

Logistics Company

Consumer Goods Company

Transportation Company

Legal Firm

Recreational Facilities/Services Company

Hospitality Company

Performing Arts

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Learn more about MuleSoft Anypoint Platform

Users leverage MuleSoft Anypoint Platform for diverse integrations including cloud-based and on-premises, enabling data transformations, middleware functions, and hybrid integrations. It seamlessly connects systems like SAP, Salesforce, and Oracle, facilitating data transfers and integrating legacy systems. The platform offers a graphic interface, quick implementation, and a variety of connectors, contributing to its popularity for robust and scalable solutions. Despite its strengths, users seek better technical support, more connectors, simplified runtime management, and improved documentation.

What are the key features of MuleSoft Anypoint Platform?

Marketplace for integration platforms: Provides pre-built connectors and templates.
API management: Efficient management and monitoring of APIs.
Graphic interface: User-friendly design for ease of use.
Monitoring capabilities: Comprehensive monitoring and observability features.
Quick implementation: Rapid deployment of integrations and APIs.
Pre-built templates: Ready-to-use templates for common integrations.
Stability and performance: Reliable and high-performing platform.
Data transformation with DataWeave: Powerful tool for data mapping and transformation.
Support for hybrid deployments: Flexibility to integrate cloud and on-premises systems.

What benefits and ROI can users expect?

Increased connectivity: Seamless integration of multiple systems.
Operational efficiency: Streamlined processes and data flows.
Scalability: Ability to grow with business needs.
Cost savings: Reduced development time with pre-built components.
Enhanced visibility: Improved monitoring and management of integrations.

Enterprises in retail, e-commerce, and supply chain implement MuleSoft Anypoint Platform to connect various applications and systems. It supports real-time messaging for inventory management, synchronizes customer data across platforms, and integrates with legacy systems for smooth data migration. Users benefit from quick deployments and a marketplace that accelerates integration projects.

MuleSoft Anypoint Platform was previously known as Data Integrator, Anypoint MQ.