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ANILKhatua - PeerSpot reviewer
Entrerprise Architect at Sunbrilo
Real User
A unified platform that offers a holistic approach to API design and development to integrate seamlessly with other popular platforms
Pros and Cons
  • "The most beneficial features for handling data integration with Mule Anypoint Platform include its ability to integrate seamlessly with other popular platforms like IBM, Dell Boomi, and Microsoft Azure. MuleSoft stands out due to its unique one-point solution for various integration problems, including application and network integration, and its iPaaS services. The Design Center allows for designing APIs that can be made into reusable assets. Additionally, MuleSoft's capability to handle various technologies, such as Python and Java Spring Boot APIs, and monitor them using the Flex Gateway is valuable. Regarding API management, MuleSoft offers a gateway facility, including Flex Gateway, which supports API management with robust governance capabilities. Policies like rate limiting, blocklisting, allowlisting, and client ID enforcement can all be managed through the API Manager, providing comprehensive control over API operations."
  • "Mule Anypoint Platform should improve its pricing. In my experience, a customer using the sandbox version couldn't upgrade to the final version because it exceeded their budget. Another area for improvement is the login mechanism. We need to integrate with third-party products for strong authentication, but it would be better if MuleSoft had its own robust login mechanism."

What is our primary use case?

With the Mule Anypoint Platform, we have addressed several integration scenarios. For example, when integrating systems like Workday, Oracle, ADS, and QAD, Mule Anypoint Platform has significantly improved API connectivity using its experience API system.

In another case, in the healthcare industry in North America, we faced issues with VDA transactions that occurred over two weeks. We migrated to Mule Anypoint Platform-based APIs, which included scheduling and API connectivity.

What is most valuable?

The most beneficial features for handling data integration with Mule Anypoint Platform include its ability to integrate seamlessly with other popular platforms like IBM, Dell Boomi, and Microsoft Azure. MuleSoft stands out due to its unique one-point solution for various integration problems, including application and network integration, and its iPaaS services. The

Design Center allows for designing APIs that can be made into reusable assets. Additionally, MuleSoft's capability to handle various technologies, such as Python and Java Spring Boot APIs, and monitor them using the Flex Gateway is valuable.

Regarding API management, MuleSoft offers a gateway facility, including Flex Gateway, which supports API management with robust governance capabilities. Policies like rate limiting, blocklisting, allowlisting, and client ID enforcement can all be managed through the API Manager, providing comprehensive control over API operations.

What needs improvement?

Mule Anypoint Platform should improve its pricing. In my experience, a customer using the sandbox version couldn't upgrade to the final version because it exceeded their budget.

Another area for improvement is the login mechanism. We need to integrate with third-party products for strong authentication, but it would be better if MuleSoft had its own robust login mechanism.

For how long have I used the solution?

I have been using the Mule Anypoint Platform for the past seven years.

Buyer's Guide
MuleSoft Anypoint Platform
November 2024
Learn what your peers think about MuleSoft Anypoint Platform. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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What do I think about the stability of the solution?

In terms of stability, the Mule Anypoint Platform is generally stable. Issues arise only when external factors like unstable storage or excessive database loads exist. The platform is reliable and robust, depending on how well our organization manages its resources.

What do I think about the scalability of the solution?

Scalability is crucial in our ability to grow and manage new integrations. With both horizontal and vertical scaling options available in the cloud-based solution, it efficiently handlesincreasing workloads and processing power, supporting our growth.

How are customer service and support?

Customer support from MuleSoft is essential to our operations. They provide crucial assistance post-deployment, ensuring our applications run smoothly.

How would you rate customer service and support?

Positive

How was the initial setup?

The platform is easy to deploy and typically takes about three months to implement.Deployment or maintenance usually requires one architect and one DevOps person for scaling and ongoing maintenance.

What's my experience with pricing, setup cost, and licensing?

Regarding pricing, I believe there could be room for improvement to align with user expectations.

What other advice do I have?

Regarding AI capabilities, the Mule Anypoint Platform is evolving in that direction. While they've made strides with RPA and other AI-related features, I believe there's still progress.

Overall, I would rate Mule Anypoint Platform as nine out of ten. My recommendation to thoseconsidering it would be that if you're looking to scale your business efficiently without extensiveR&D, the Mule Anypoint Platform offers a robust solution ready for deployment, whether on-premises or in hybrid environments.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Rohit Sircar - PeerSpot reviewer
Integration Solutions Lead | Digital Core Transformation Service Line at Hexaware Technologies Limited
Real User
Top 5
Perfect customer service, consistent stability, and definite return on investment
Pros and Cons
  • "The most valuable feature is their integrations and very good API management."
  • "I would like to see some data integration and automation."

How has it helped my organization?

The most important thing that I have seen is it has removed the data silos because of the three-tier architecture that Mule Anypoint Platform follows.

What is most valuable?

The most valuable feature is their integrations and very good API management.

What needs improvement?

I think in the next release if they could work with the low-code platform that developers are struggling with that would be helpful. I would like to see some data integration and automation.

For how long have I used the solution?

I have been using Mule Anypoint Platform for the past five years.

What do I think about the stability of the solution?

The current stability is excellent.

What do I think about the scalability of the solution?

There is scalability but not automatic scalability. We have about one hundred and fifty individuals using the solution. We do plan to increase our current usage.

How are customer service and support?

Technical support is fantastic.  

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We migrated from TIBCO.

How was the initial setup?

I would say the initial setup is somewhere between straightforward and complex.

What about the implementation team?

We did our implementation in-house.

What was our ROI?

There is no question at all that there is a return on investment.

Which other solutions did I evaluate?

We checked Boomi but found that Mule Anypoint Platform was better.

What other advice do I have?

I would rate Mule Anypoint Platform a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
MuleSoft Anypoint Platform
November 2024
Learn what your peers think about MuleSoft Anypoint Platform. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
reviewer2591856 - PeerSpot reviewer
Integration Lead at a retailer with 10,001+ employees
Real User
Enhanced integration management balanced by cost considerations
Pros and Cons
  • "The most valuable feature is the full lifecycle management, including Anypoint Designer and Exchange, as well as Discofolio API."
  • "One area for improvement is the Community Hub or developer portal, which should be part of the base offering."
  • "MuleSoft is considered one of the more expensive products in the market."

What is our primary use case?

We primarily use MuleSoft for integrations and API management. This involves pragmatic usage of API-led connectivity and managing complex integrations.

How has it helped my organization?

The platform saves implementation time and offers clear visibility of integration assets, which is crucial for managing numerous integrations in large enterprises.

What is most valuable?

The most valuable feature is the full lifecycle management, including Anypoint Designer and Exchange, as well as Discofolio API. The contract-first development approach and clear visibility of integration assets are also significant advantages.

What needs improvement?

One area for improvement is the Community Hub or developer portal, which should be part of the base offering. Additionally, MuleSoft is considered expensive, so pricing is a major concern.

For how long have I used the solution?

We have been using Anypoint Platform for about seven years, though not continuously. I've worked on it extensively for approximately five years.

What do I think about the stability of the solution?

I would rate the product's stability as eight out of ten.

What do I think about the scalability of the solution?

MuleSoft provides the ability to scale, yet it is costly to do so.

How are customer service and support?

The technical support is satisfactory. They have moved to a Salesforce support model, but I do not have strong opinions on this change.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is somewhat complex, especially for organizations without a significant development culture, as compared to its competitors like Workato or Dell Boomi.

What about the implementation team?

We relied on third-party consultants for the initial setup.

What's my experience with pricing, setup cost, and licensing?

MuleSoft is considered one of the more expensive products in the market. Pricing is a major challenge and often a reason for switching to other solutions.

Which other solutions did I evaluate?

Dell Boomi is a main competitor, and Workato is also picking up.

What other advice do I have?

I recommend MuleSoft for medium and large enterprises with complex integrations and in-house development teams.

I'd rate the solution seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Rav Bangalore - PeerSpot reviewer
GenAI Strategist at a tech vendor with 10,001+ employees
Real User
Top 5Leaderboard
Offers good cloud integration capabilities and has a straightforward initial setup phase
Pros and Cons
  • "The platform's cloud integration capabilities are good."
  • "The inclusion of GenAI in the tool can be good since it is an area that is currently unavailable in the solution."

What is our primary use case?

The primary use case associated with the product is that it helps enable integrations and expose them to the front-end channels. Our company is in the process of evaluating products which can seamlessly integrate with our head office and back office systems. Also, my company has to do you with some use cases associated with the front-end part. Basically, my company is probably planning to extend the services and products in our channels.

What is most valuable?

In terms of API management, the product offers ease of API creation while exposing it as another thing. The product is also very compatible. My company is trying to create an API catalog for different services, and I think for it you need a product which offers seamless API creation and exposing capabilities.

What needs improvement?

With GenAI coming into the picture, it can be used to focus on specific setups and use cases. If you want to have an end-to-end solution, more AI infusion into the product will be beneficial. For example, when it comes to an industry-based solution, and someone approaches our company and states that they want to focus on healthcare or some financial services, we have some specific end-to-end solutions where Anypoint can be used as a backbone. If you are able to enable some AI on top of the functionalities provided by the product, it would be beneficial for users. The inclusion of GenAI in the tool can be good since it is an area that is currently unavailable in the solution. Mule Anypoint Platform can serve as a backbone when trying to build up an end-to-end solution using AI.

For how long have I used the solution?

I have been using Mule Anypoint Platform for a year.

What do I think about the scalability of the solution?

I think it is a scalable product, but my company has not been going for a large implementation or where there was a need to scale up. To be honest, my company has not tried out the scalability features offered by the product.

The product can be recommended to companies that are mid-sized to large-sized. As my company has not had the opportunity to test out the scalability features of the product, it won't be appropriate for me to comment on whether the product would be suitable for large enterprises, but I believe that for mid-sized enterprises, the product should be good.

Which solution did I use previously and why did I switch?

My company works with an iPaaS platform like Dell Boomi. My company also uses TIBCO along with Google Apigee API Management. In the past, my company has used a product named Kong for API management and integration.

In terms of the advantages offered by Dell Boomi over Mule Anypoint Platform, I would say that it offers out-of-the-box connectors for different systems, including SAP systems, Salesforce systems, and other tools like CRM systems and ERP systems. I think Dell Boomi comes with a set of connectors, which are already in the form of a plug-and-play process. If the connectors are there, you just need to point out the source data, and in some cases, the source can be in a Salesforce system. If you ask me about Dell Boomi, it offers more in terms of its abilities related to connectors, which you can seamlessly connect to Salesforce, PeopleSoft, or any other systems. The aforementioned area consists of the details associated with Dell Boomi and the areas where it offers a differentiator.

How was the initial setup?

The product's initial setup phase is straightforward.

What's my experience with pricing, setup cost, and licensing?

The product's price seems to be competent in comparison to other products in the market. I don't think that prices are the issue associated with the solution since most of the other products are offered at a similar price point, so I don't see any difference in terms of cost or pricing.

Which other solutions did I evaluate?

There are multiple ways in which my company is trying to evaluate some products in the market against Mule Anypoint Platform. Google Apigee API Management is one of the products my company is considering against Mule Anypoint Platform.

When evaluating other products in the market, my company wants to be as product agnostic as possible, so in this context, I am looking at different and specific use cases that can be dealt with Mule Anypoint Platform. Some other tools may be useful in other cases. My company is trying to bring in a product-agnostic solution so t that if tomorrow a customer wants to use a tool, we need to have a clear and deep understanding of each of multiple products so that we can, when conceptualizing the solution, we will consider the best platforms based on the use cases. From a consulting standpoint, finding multiple products is a way of looking at things while not necessarily comparing a solution to another one and stating that it is a tool we want to use. It is more of an agnostic solution that we want to develop.

What other advice do I have?

Speaking about whether the product has significantly improved our company's data exchange processes, I would say that at this point in time, we are trying to deal with the concerns associated with the front-end part. For me, seamless exposure is what I was looking for in a product, and so my company is still evaluating multiple solutions apart from Mule Anypoint Platform.

The platform's cloud integration capabilities are good.

In the current scenario, most of the products have to be on the cloud for multiple reasons. It is not only Mule Anypoint Platform but also other platforms that seamlessly integrate with the cloud services. My company was also looking at Dell Boomi for cloud integration since my company wants to use an iPaaS solution. Mule Anypoint Platform's cloud integration is fine and does not have any issues.

Rather than as a data transformation tool, it is more about the seamless connectivity that the product of the head office and back office systems provides, as well as the clear exposure of APIs the solution provides. The aforementioned features of the product will translate to fast time to market, so I can see how fast I can seamlessly integrate and expose. It is beneficial to my business agility, where you can seamlessly connect and expose. If I want to roll out new products and services, the benefits from the time spent on the market because of the seamless access will crop up.

Considering the factors associated with product-agnostic solutions, I would recommend the Mule Anypoint Platform to other people, especially if it matches their use cases. When it comes to some use cases, like Salesforce-specific use cases or SAP-specific use cases, we can have a look at different platforms.

I rate the overall tool an eight and a half out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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SandeepSrirangam - PeerSpot reviewer
Staff Engineer at Project44
Real User
Top 5
A great integration platform that can be used to pull out data using APIs
Pros and Cons
  • "MuleSoft Anypoint Platform's most valuable features are its observability and stability."
  • "The solution's pricing model is very strange, and it will be really expensive if you use APIs a lot."

What is most valuable?

MuleSoft Anypoint Platform's most valuable features are its observability and stability.

MuleSoft Anypoint platform is a great integration platform. It's a bouquet of benefits. The solution's benefits, including observability and support, are brilliant.

What needs improvement?

The negative side of MuleSoft's Anypoint Platform is its cost. The solution's pricing model is very strange, and it will be really expensive if you use APIs a lot.

What do I think about the stability of the solution?

MuleSoft Anypoint Platform is a highly stable solution. I have worked for almost two years, and only twice did I see the platform go down for five to ten minutes.

I rate MuleSoft Anypoint Platform ten out of ten for stability.

What do I think about the scalability of the solution?

I rate the MuleSoft Anypoint Platform ten out of ten for scalability because its features are amazing. You can keep adding, but you must have enough licenses to support the scalability.

How was the initial setup?

The solution's initial setup is pretty straightforward. MuleSoft Anypoint Platform has a brilliant customer success team that helps you with everything.

What about the implementation team?

The solution's deployment is pretty straightforward and doesn't take much time. The solution has a beautiful UI, and you can directly deploy from your IDE to your instances. Generally, it takes 15 to 20 minutes for one application to be deployed. They have some plugins available directly with which you can deploy them for both CloudHub and RTF.

What's my experience with pricing, setup cost, and licensing?

MuleSoft Anypoint Platform really needs to work on its pricing model because it's very complicated. CloudHub's pricing is pretty straightforward because they charge based on the number of codes you use. However, it's very tricky to calculate the cost of RTF. Moving from CloudHub to RTF creates a lot of challenges, including overshooting the license purchase. It was a nightmare for us to take down everything and change our infrastructure.

So while using RTF, we need to plan how to integrate things well in advance. If we do not use the reusability features within MuleSoft, we will add APIs which will cost more. So we have to find a way to reuse the APIs and be smart in making the integrations.

What other advice do I have?

I was the central point of contact for MuleSoft. I was not an integration developer, but I managed the entire structure of MuleSoft.

MuleSoft Anypoint Platform is not just an API gateway platform but also an integration platform. Instead of using two tools or two applications, you can use one. Generally, your gateway will be separate, which is an exposure layer, and underneath, you will need to have your service desk established, where you write your integrations to connect to the back end. MuleSoft Anypoint Platform has got both into one. It's a good integration platform as a service tool recommended if you have a big budget.

We have to be really careful and cautious about how we will design our APIs. We have to keep an eye on the reusability of APIs, which is very critical while using the MuleSoft Anypoint Platform.

We never faced issues on the usage part. The solution's connections to third parties and ability to pull the data using APIs are brilliant. They have a bunch of platform APIs, and the data you see on the dashboard can be pulled out very easily using APIs. You can then push it to some BI tools or wherever you want.

MuleSoft Anypoint Platform is a brilliant tool. If you have small use cases and don't have a huge amount of traffic being transferred between the APIs, the MuleSoft Anypoint Platform is the best-suited integration platform for you. You don't have to buy multiple applications and break your head to manage your observability and deployments because everything is integrated into one platform.

Overall, I rate MuleSoft Anypoint Platform a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head-IT Common Tools & Integration Services at Arcelik Group
Real User
Top 10
A stable and scalable solution that is easy to set up
Pros and Cons
  • "The most valuable feature of Mule Anypoint Platform is rapid development."
  • "The solution's licensing methodologies could be improved."

What is our primary use case?

We are a global company, and Mule Anypoint Platform is at the center of all our e-commerce applications.

What is most valuable?

The most valuable feature of Mule Anypoint Platform is rapid development.

What needs improvement?

The solution's licensing methodologies could be improved.

For how long have I used the solution?

I have been using Mule Anypoint Platform for six years.

What do I think about the stability of the solution?

Mule Anypoint Platform is a stable solution.

What do I think about the scalability of the solution?

Mule Anypoint Platform is a scalable solution. Around 2,000 users are using the solution in our organization.

How are customer service and support?

We need to provide a lot of information to get technical support, so it's not quick.

How would you rate customer service and support?

Neutral

How was the initial setup?

The solution's initial setup is easy.

What about the implementation team?

Two people can deploy the solution in two days.

What's my experience with pricing, setup cost, and licensing?

Mule Anypoint Platform is an expensive solution.

What other advice do I have?

The solution's maintenance is easy and can be done by one person.

Overall, I rate Mule Anypoint Platform an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Nilesh Tarlekar - PeerSpot reviewer
Associate Consultant at Tata Consultancy
Real User
Top 20
Straightforward to deploy, easy to expand, and great for batch processes
Pros and Cons
  • "It can scale."
  • "The stability could be better."

What is our primary use case?

The solution is a middleware integration tool. It's a deployment part where you deploy your Mule applications and also use Anypoint Studio.

It's like other integration tools like TIBCO. 

What is most valuable?

Mule Anypoint Platform has a good feature for batch processes where the internal tool handles everything. You don't have to handle it by yourself. If you have a large amount of data that needs to be processed, then batch processing is a very helpful part of Mule.

The product is quick to deploy and pretty straightforward. 

It can scale. 

The pricing is pretty good. 

What needs improvement?

The stability could be better. That said, they are also getting stabilized as part of increasing the versions and working on that. Previously, Mule version 3 was, of course, very unstable. However, now, version four is pretty stable now.

There have not been very good resources to help us find solutions to issues. 

For how long have I used the solution?

I've been using the solution for around two or three years.

What do I think about the stability of the solution?

The stability is getting better and continues to improve, however, previous versions were quite unstable. 

What do I think about the scalability of the solution?

It's a scalable product. If you create an image, a docker image, then you can scale it automatically. There are no issues.

How are customer service and support?

We have onsite people who can help with the technical support. They have access to Mule support. I have sent a couple of queries to them, and they have contacted Mule to resolve any issues. I personally have not contacted Mule support directly.

Which solution did I use previously and why did I switch?

I'm familiar with TIBCO. TIBCO has a PW container edition, and they're similar. However, PW is using expert language for internal and external transformation. Mule is using the database transformation. That database transformation, it's a totally new language. If you want to use the Mule, then you should have experience in that first.

Mule is a very good competitor of TIBCO, and Salesforce has acquired Mule. So the market has also grown drastically for Mule. 

We may have also moved based on the price, of which Mule's is better.

If they used XPath, XML query language, instead of DataWeave, it would be ideal. That way, our users don't need to worry about knowing a different language.

How was the initial setup?

The initial setup is very simple and straightforward. It's not overly complex or difficult. 

If you're deploying your cloud hub, then it takes time to deploy. That said, if you have that setup on your private crowd, then it takes a couple of seconds or a couple of minutes. It's very fast.

What's my experience with pricing, setup cost, and licensing?

While I'm not sure of the exact cost, it is reasonable, and less than TIBCO.

What other advice do I have?

We are a Mule partner. 

When working with customers, we use both cloud and on-premises deployments. 

I'd recommend Mule to others. It is good in web surveys, REST APIs, and is easy to use. Also, they need to be aware that with Mule, they will have to understand the  DataWeave expression language. If you use DataWeave expression language, then the processing time and performance also increase.

I'd rate the solution eight out of ten. I've used the application heavily and taken projects to production. I know it well. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Technical Lead at DFS Singapore Pte Ltd
Real User
Top 20
Easy to set it up, good support but we need to use APIs for external integration
Pros and Cons
  • "We use simple queues and exchanges to route messages to multiple queues. The publish/subscribe model is also helpful."
  • "When we are integrating with other applications, readily available connectors make it easy. However, when it comes to external applications, connectivity isn't as straightforward."

What is our primary use case?

We mostly use it for reprocessing messages in case of failures within asynchronous flows across millions of applications.

We use it for integrating different applications within our infrastructure.

How has it helped my organization?

We have a use case involving licenses and applications deployed on our CloudHub. We needed a solution within the MuleSoft ecosystem, and that's why we chose Anypoint MQ. 

Our main purpose for using Anypoint MQ is reprocessing. We have a three-layer architecture where we send messages between layers to ensure message persistence. Since the flow is completely asynchronous, messages can be lost if there's an issue on the backend. Anypoint MQ helps us with reprocessing to prevent this.

What is most valuable?

We use simple queues and exchanges to route messages to multiple queues. The publish/subscribe model is also helpful.

What needs improvement?

When it comes to external systems, we need to use APIs. So, it needs some extra effort.

When we are integrating with other applications, readily available connectors make it easy. However, when it comes to external applications, connectivity isn't as straightforward. 

We need to use RESTful APIs to get and push messages. While it's doable, it's not as simple as using the pre-built connectors.

In future releases, Anypoint MQ can increase the message size limit a little bit. We faced issues while working with SAP integrations. SAP can have very large files, and we couldn't handle those within the Anypoint MQ limit.

For how long have I used the solution?

I have been using it for three years. 

What do I think about the scalability of the solution?

So far, it's meeting our requirements well. There are around 300+ applications using it.

Currently, we have three administrators.

How are customer service and support?

The customer service and support are good. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I worked on Kafka before, but in this company, Anypoint MQ is the first one.

The advantage for MuleSoft, I see, is it's integrated within the platform. We are trying to have MuleSoft as our primary integration platform, so that meets the use case of the company.

We don't use Anypoint MQ for all the external systems. It's only for the internal communication within MuleSoft applications. It's easy to integrate with MuleSoft products.

How was the initial setup?

It is easy to set it up. Managing queues or exchanges in Anypoint MQ – the usage, is that straightforward as well.

What other advice do I have?

I would recommend using it. If it's for MuleSoft integrations, then definitely a green signal for Anypoint MQ. In the case of external applications, I haven't actually tried it.

Overall, I would rate the solution a seven out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free MuleSoft Anypoint Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free MuleSoft Anypoint Platform Report and get advice and tips from experienced pros sharing their opinions.