MuleSoft Anypoint Platform Reviews

The solution's market place for different kinds of integration platforms is the most valuable feature.

Technical support needs to be improved, especially when you need help with more technical aspects of the solution.

The solution is stable. We haven't had any serious technical problems.

The solution is scalable.

We didn't previously use a different solution.

The initial setup was straightforward. The deployment didn't take long; maybe a few days. You only need a small team of three to five people for deployment and maintenance.

We had consultants assist us with the implementation.

We have seen a return on investment, but I cannot speak to the details.

There are no other fees beyond the standard licensing costs.

We did evaluate other options. The community around Mule and the platform were big selling points for us. There's a lot of great technical articles that help. We also had several other similar cases, which were already running on Mule. 

We use the public cloud deployment model. We used to use the on-premises model, but we moved over to the cloud.

I would advise others considering using the solution to do some kind of small project to start. Then, when you scale to a more production-like architecture, that's when you need the support and help. If you don't have it there in-house, you need to find that support. All of those tricky details which you maybe didn't do in that first phase, you need to do, and proper support will help. Make sure you have it.

I would rate the solution eight out of ten. I'd rate it higher, but we got into some technical setups where we needed more expertise. We had to wait for that expertise. We got it, finally, through consultants, but we expected to get it more from the company. All they could do for us was point us in the direction of where we could get help.

We primarily use the solution for different customers.

In a real-time scenario, if you want to connect any system to any system or any application to any application or any message to any message - source to target - you can use this product. Maybe there are different applications and different legacy systems. If you want to connect one system to another system, for example, SAP to Salesforce, you can. If SAP only communicates in certain formats, Salesforce might not understand these formats. However, if I want to pass data from one to the other, I use MuleSoft as the medium to do it.

Many companies work via an API economy. By leveraging APIs, and thereby leveraging MuleSoft, the total cost of ownership can be reduced dramatically. It's a form of digital transformation. There's a significant reduction in operational costs and maintenance when there is seamless integration between systems. The usability could also potentially be higher. 

The best part of the product is there is a DataWeave Language for transformation. We can do a transformation seamlessly using DataWeave. 

Customers can make use of Runtime Fabric, an RTF environment.

The stability is pretty good.

The initial setup is straightforward. 

Larger organizations are more likely to see an ROI.

Technical support is quite helpful and responsive, especially at the premium level.

One should have hands-on experience on the DataWeave. If somebody knows MuleSoft and is planning to work closely with the solution, they should be comfortable with DataWeave.

Pricing is one aspect of the solution that is troublesome. There should be a lot of improvement in general, as this is a premium product, I can say. Most of the customers like to go ahead with MuleSoft implementation, but at the end of the day what is happening is when they go ahead and see the pricing, they get scared.

Performance-wise also they need to improve a lot. Basically, the number of ports is lacking.  When you have ETL kind of transformation, ideally it will be supported, however, we end up using a large number of ports. That will drastically increase the cost to the customer, however. They need to be able to allow for an increase in ports without expanding the price.

Everybody's now integrating with AI and ML kinds of features. They need to add more of these features into their offering as well.  

The scalability on offer could be better.

I've been using the solution for the last five years or so. It's been a while.

The scalability in general is good. We don't see any issues. There aren't bugs or glitches. It doesn't crash or freeze. It's very reliable. 

In terms of scalability capabilities, much improvement is required. That is my understanding. There should be more scalability options. As of now, a few options are there, however, from my understanding, they should come up with more and more scalability options.

Right now, what we have access to is okay. My point is mainly that they can still add more onto that.

There are different levels of support, including silver, gold, and platinum. For premium customers, support is always excellent. I can't speak to silver and gold level support contracts, however, I've never known there to be a problem with the level of support any client can receive. 

The initial setup is not overly complex. It's pretty straightforward. A company shouldn't have too much trouble with the process.

We can handle the implementation ourselves. If a company has someone who is well-versed in the solution, they can likely do their own deployment. However, there is some complexity. There needs to be a good understanding of the product and its administration. This is very important especially if you plan to deploy in a hybrid environment. 

At the end of the day, if a customer is spending such an amount of money, they want to see an ROI. However, small and medium companies, due to the pricing, are less likely to witness any ROI. Enterprise-level organizations will likely see results that are much more impressive. 

It's an expensive product. They need to work on their pricing so that potential customers aren't scared off.

While enterprise-level organizations may not mind the pricing, smaller organizations wouldn't find the price suitable. Therefore, they should work to maybe develop a cheaper license for small companies so that they too can get the benefits of the solution - but at a much smaller cost.

We work with our customers on integrating the solution. We aren't MuleSoft partners, nor are we direct end-users.

The solution works across multiple deployment models, including on-premises and hybrid cloud. They also have their own managed cloud, which is the preferred method.

I'd rate the solution at an eight out of ten.

If a company is interested in implementing the solution, first of all, they need to be clear with the requirements. They need to understand what exactly they were doing in terms of integration and they need to see what the current challenges are that they were facing. 

It's a good idea to analyze the different products which are available in the market. When a comparison is done, they are more likely to choose something that best fits their needs. A customer should never compromise on the quality of the product or the capabilities. If they plan to invest, they should do so by investing in a solution that has the best possible features for their budget.

We are a solution provider and we have been working with a couple of people that use this platform It is used for API integrations. It helps to integrate systems together, working towards modernizing your IT, and putting systems into the cloud.

Mule works very well with Salesforce and CRMs.

Better documentation, in particular with respect to the initial setup, would be helpful.

I have been using the Mule Anypoint Platform for more than a year.

This is absolutely a stable product. It is going to stay for a long time.

Mule is very scalable, and it is one of the prime reasons we use it. It makes for better integration when you are scaling up.

We have been getting good support from the team at MuleSoft.

The installation requires some expertise and your resources need to be certified. It is not a typical solution, so you need to have some knowledge.  

We are a consulting group and deploy and maintain this solution for our clients.

There are several of us and the company founder and CEO is a techie, so this is his line of business.

The license fees are a little bit expensive but you get a lot out of it. Mule is not the cheapest integration platform out there, but it deserves the price we are paying.

I would rate this solution an eight out of ten.

We provide the solution for the clients. 

It's mainly used for hybrid integration solutions. Cloud to cloud and cloud to on-premises scenarios.

I have found several things most valuable, including its very quick implementation, that you can use a lot of out of the box templates, and lastly that it is a very mature product, especially in hybrid integration. It's easy to use.

Overall, I think they're keeping pace with the changes that are happening. I don't have any complaints about anything. They could just improve implementing the integration.

I would also like to see some kind of monetization of A-P-S. That's important.

I have been using Mule Anypoint Platform for three years.

It is a stable product.

In terms of scalability, it is easy to scale and expand. It has the capability to scale in regards to run time, as well.

The clients that we're working with are mostly medium to large and use it on a daily basis.

In terms of initial setup, if it is cloud based, it is very simple. If it is on-premise it is complex.

An on-premise setup requires special skills and you need a lot of professional services.

I would advise anyone interested that you need to make sure you're using the right patents. I think that's important.

On a scale of one to ten, I would rate Mule Anypoint Platform an eight.

It is very easy to use for building connectors. It comes with a lot of connectors. For example, it has different adapters for NetSuite, which are very easy to use. It also has Salesforce connectors. 

The object store feature is also really easy to use. Mule Anypoint Platform is also good in terms of performance and how it is managed behind the scenes.

It has different types of subscriptions. For platinum or lower subscriptions, there are not too many things that can be done. We don't see many features. They should release a basic version that has logging and monitoring features. These features should come with Mule Anypoint Platform for free instead of making customers pay separately for these features.

Its dashboard can be improved to have a lot of charts so that it is easy to visualize information. The utilization part can be improved. The dashboard is good currently, but it can be better. Other solutions like Elastic have a good dashboard, and they allow you to administer the product from the UI. Currently, for RTF, there is a different dashboard or utility. It would be good to include the same utility in the cloud solution.

It would be good if there is a centralized repository that includes the links to the information about various troubleshooting issues. The documentation is there currently, and it is good, but the troubleshooting information is too scattered. We have to go to different links to find troubleshooting information. This kind of centralized repository would be helpful for new customers who are implementing this solution. It will be helpful to see different kinds of issues that can occur.

I have been using this solution for six months. We are using the latest version.

It is pretty stable. We don't have any issues with its performance.

It is easy to scale.

I didn't contact them. My current role does not allow me to directly contact technical support.

It is pretty easy. If it is an on-premises deployment, then you need to set up a few things. If it is a cloud deployment, there is nothing to set up. The RTF deployment is quite complex, and it has some prerequisites. 

We work on all three models, that is, cloud, on-premises, and RTF. Nowadays, people are going for cloud solutions. The cloud model is good if you do not have any compliance issues for storing customer information on the cloud. However, if you have compliance issues, you can go for on-premises deployment. There is also RTF deployment, which is a new and very stable option. People who have used the RTF option found it to be very good.

I would recommend this solution. I would rate Mule Anypoint Platform a nine out of ten.

Using Mule ESB, we have solved all of the client’s integration needs. Because it was developed based on the Java Spring framework, it can easily be understood by folks with a Java background.

As I have used more ESB features, I have grown to love this more than an API gateway. Developing and exposing your API using Mule ESB is also quite interesting and easy to use.

Some improvements are required in the batch component in case of errors in the batch steps and when processing a large volume of data.

There was an issue in the previous version, 3.6. They have improved and it has been stable since version 3.7.

The initial setup was not complex for folks with a Java background. It can be bit complex for people who only have tools experience.

It is a very good ESB tool for integration. It is easy to learn and their documentation is very well organized.

We are an implementation partner of Anypoint and I'm the director and solutions architect in the company. 

The most valuable features of the solution are the interface, the ease of use of the product, and it's stability. 

The product could be improved by having available more information on what's happening with the monitoring, as well as simplifying the login process. 

I've been using this solution for about one year. 

It's a stable product.

We're not a large company, so I don't know about scalability. We haven't had any issues with the number of users. I have a team of five developers and in total there are about 20 people in the company using the solution on the current project. 

Unfortunately the documentation is not great. The community provides support but that's a last resort solution. 

We switched to this solution at the request of our client company, part of the reason was that they wanted to move to a cloud based solution, not necessarily that the previous solution wasn't good. 

The initial setup is quite straightforward. The setup probably takes a few hours. 

I would suggest that anybody looking for a similar solution start with proof of concept. It's all about your company's needs, the workload you have, and what you're handling. A decision on a particular solution really comes down to that. 

I would rate this product an eight out of 10. 

We primarily use the solution for the interconnection of applications in our microservices architecture.

We are very satisfied with the DevOps support.

Technically speaking, the solution is quite good overall.

The initial setup isn't too difficult.

The stability of the solution is good.

We've found the scalability to be good.

Technical support is great.

The solution is very expensive. They need to work on the pricing.

Technical information is not always easy to find. They should work to make it more accessible. 

I've been using the solution for one and a half years at this point. It hasn't been that long.

The solution has proven to be quite stable so far. there are no bugs or glitches that I have experienced and the solution does not crash or freeze. It's reliable. 

The solution is scalable. If a company needs to expand, it can do so with ease.

Typically, this solution works best with larger organizations.

We've found the technical support to be very good. They are helpful and responsive. We've been satisfied in general.

Before this product, we used webMethods. We switch solutions due to a customer requirement. 

The solution has an average amount of complexity. It's largely straightforward. A company shouldn't have too much trouble with the implementation process.

The pricing is pretty high.

I'd rate the solution at an eight out of ten. We've mostly been very happy with the product's capabilities so far.