What is our primary use case?
We have several good use cases where we don't have the need for a controller in a couple of locations or for small office areas.
In those situations, Aruba Instant is a good solution. It provides similar mobility access advantages as Cisco, so we have a similar experience with the Instant AP. This is particularly useful when we don't require a controller.
In such cases, the APIs are very helpful for small wireless deployments, managing around six to eight access points, and providing all the necessary wireless capabilities. It's a cost-effective solution, similar to Cisco, for supporting small deployments.
How has it helped my organization?
Aruba Instant On Access Points have greatly enhanced our organization's operations. These access points provide most of the setup functionalities that we typically use at the enterprise level.
While a controller offers various integration options and enables features like the guest portal, the Instant AP is designed in a similar way. Although it doesn't offer the full range of controller functionalities, it acts as a replica and provides nearly all the features available on a controller. This is particularly beneficial for customers who have budget constraints and cannot invest in a full-fledged controller.
In terms of cost and deployment, Aruba Instant On Access Points are a suitable and cost-effective solution. They are also easier to manage.
It's a good option to propose to customers who have limited budgets or lack advanced technical skills. Additionally, for users with basic home router settings, they can easily set up the Aruba Instant On Access Points in a similar manner.
What is most valuable?
The most valuable feature is the ease of setup, which includes the full set of features. When you turn on the Access Point (AP), it automatically broadcasts a setup SSID, allowing you to easily connect to it using your mobile device and configure it according to your needs.
You can set up the desired SSID, configure security settings, and even enable an internal guest portal. This guest portal is particularly useful in the Instant AP. Additionally, we can integrate the APs with our existing AAA servers. These are the key features of the Instant APs.
So, the valuable features include setup capabilities, security, and integration.
What needs improvement?
I sincerely think that the focus should be on improving monitoring capabilities. Currently, we have to integrate these APs into the APAP as a management platform for configuration and other tasks. However, Aruba enhances the monitoring aspect by providing more analytical views and troubleshooting capabilities; it would be beneficial if Aruba prioritize these areas.
We faced an issue when trying to integrate this Instant AP with other tools. The functionalities are limited, and I couldn't find proper documentation regarding this matter. If they could provide more integrations, such as APIs to integrate with our existing monitoring platforms or other systems, it would be a valuable addition. That's what I think the next release should focus on, from my point of view in IT.
For how long have I used the solution?
I have been using this solution for more than a year. We currently use version 8.10.
What do I think about the stability of the solution?
I would rate the stability of this solution a ten out of ten.
What do I think about the scalability of the solution?
In terms of scalability, I would rate it as a five out of ten, which means it's medium. It is suitable for smaller organizations, but it may not be the best choice for large enterprises.
If an organization is larger and needs to manage a significant number of APs, a different solution might be more suitable.
Around 50 users are currently using Aruba Instant On Access Points in our company. The users have various job roles. They handle tasks such as programming, software, and networking.
We utilize it to its maximum potential. It is used 24/7, every day.
How are customer service and support?
Customer service and support are not up to mark. The response time depends on the type of support or service contract we have. Currently, we have 5B and 30 support contracts.
When we raise a ticket, it takes about 48 hours to resolve. They connect with us, gather the required information, and start troubleshooting.
How would you rate customer service and support?
How was the initial setup?
The initial setup is very easy. I would rate my experience with it a nine out of ten. The deployment took hardly ten minutes.
However, like any other APs, maintenance is required. We typically perform maintenance at least once a year to check the AP conditions and address any software updates or related tasks.
Usually, one person is sufficient for maintenance. It's usually the same person who handles both the deployment and maintenance.
What about the implementation team?
We handled the deployment ourselves. We didn't involve any third party.
The setup guide and installation documentation are well-prepared and helpful for the deployment process. Along with the APs, we receive a simple documentation link. By following the guidelines provided in that documentation, it becomes very easy to set up the APs.
The steps for turning on the APs and connecting the cables are mentioned in the documentation. If you follow the setup guide, the configuration process becomes very easy.
You can start with just one person for the initial configuration. But for proper deployment, if you have around five to six APs, it would be fine to have two people managing the installation and cable connections. Otherwise, one person can handle the installation process.
If we are in remote size, the person responsible for deployment verifies the AP positions, installs the necessary cables, and ensures the power requirements are met for each specific location where the APs need to be mounted. They also perform the initial configuration.
What's my experience with pricing, setup cost, and licensing?
It's a cost-effective solution, similar to Cisco, for supporting small deployments.
If I compare it to other vendors, I would say the pricing is low. You can rate it as a six out of ten, with one being expensive and ten being cheap.
Moreover, there are no additional costs apart from the standard license fees.
What other advice do I have?
You can consider the Aruba 515 and 5315 series. They are good in terms of the overall installation.
Overall, it's the best solution because I have personally worked with other vendors before, and Aruba Instant provides a good cost-wise and solution-wise experience.
It's also easy to set up and manage, making it suitable for customers looking for small-scale, stable network deployments.
Overall, I would rate the solution a nine out of ten because of its overall performance.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.