The tool's pricing is not good.
ICT manager at Thys Bouwprojecten
An expensive solution that can be recommended for SMB market
Pros and Cons
- "The product is scalable. It has 20 users."
- "The tool's pricing is not good."
What needs improvement?
What do I think about the stability of the solution?
Aruba Instant On Access Points are stable.
What do I think about the scalability of the solution?
The product is scalable. It has 20 users.
How was the initial setup?
The tool's deployment is easy. You need to log in to the portal and scan the QR code to add the device. You can complete the deployment in four hours. You need one person to handle it.
Buyer's Guide
Aruba Instant On Access Points
November 2024
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What other advice do I have?
I rate Aruba Instant On Access Points a seven out of ten. I recommend it for the SMB market.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Jefe Área Proyectos y Desarrollo at Universidad de Chile
A stable and scalable solution with an easy setup
Pros and Cons
- "The initial setup is easy."
- "The solution can be more integrated with other brands."
What is our primary use case?
We use the solution in a little medicine department with about 15 to 20 people. They arrive on their computer and work very well. We have never had a problem with the solution. It is deployed on the private cloud.
What needs improvement?
The solution can be more integrated with other brands.
For how long have I used the solution?
We have been using the solution for approximately five years and are currently using Access Point 200-Series and 300-Series Instant A.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable, and approximately 15 to 20 people use it.
How are customer service and support?
We have had a good experience with customer service and support. I rate them a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Cisco and D-link, but we switched because this solution was a good alternative.
How was the initial setup?
The initial setup is easy. However, it may be because the people who sold it to us made the initial configuration. Deployment took two days.
What about the implementation team?
We implemented it through a vendor team.
What's my experience with pricing, setup cost, and licensing?
I rate licensing costs an eight out of ten.
What other advice do I have?
I rate the solution nine out of ten. The solution is good but can be improved by allowing integration with other brands.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Aruba Instant On Access Points
November 2024
Learn what your peers think about Aruba Instant On Access Points. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
814,763 professionals have used our research since 2012.
Technical Solution Management at a tech services company with 1-10 employees
Improves the overall wireless connection experience, easy to install and manage
Pros and Cons
- "It's a good solution and a good technology."
- "The customer service and support are terrible."
What is our primary use case?
We have a lot of examples of use cases, but the greatest project is with the Sao Paulo government and the Brazilian government. It’s the biggest project using this kind.
What is most valuable?
It's easy to manage and install. For the customer, it improves connectivity, the wireless experience, and speed. It improves the overall wireless connection experience.
What needs improvement?
The radio frequency coverage area is not good. The number of users that can connect at the same time and the user density on a single AP is not good in Aruba.
Also, Aruba has a lot of switch solutions, and they use a lot of CLI (Command-Line Interface) language. One type of switch might use one language, while another might use an older language. Even within the same product line, you have different languages.
It's not easy to manage everything because even though all the products are within the same system, everything is different.
For how long have I used the solution?
I have been working with it for two years.
What do I think about the scalability of the solution?
The scalability with Aruba Central, we have a limited capacity.
Instant On is very limited. There's a limit of 2,000 users and 120 APs in the same cluster. This is very difficult. I don't know how to resolve this. I think the only way is to change to a cloud solution.
How are customer service and support?
The customer service and support are terrible. The global technical support is really bad. It's not good.
How would you rate customer service and support?
Negative
How was the initial setup?
From the partner's perspective, it's easy to install and manage. It's a good solution, a good technology to improve the partner's experience.
It takes three minutes to set it up and deploy it from start to finish. It is pretty easy.
The deployment model can be both on-premises and cloud. We use Aruba Central in the cloud, and also Instant On app. The most difficult is when they use the Mobility Controller, the on-premises controller solution from Aruba.
The maintenance is easy.
What was our ROI?
The return of investment lies in the good experience of the customer. The best way to justify the expensive cost is the good wireless connection experience.
What's my experience with pricing, setup cost, and licensing?
Instant On Access Points are expensive. Compared to other solutions like Ubiquiti and Extreme, they're very expensive.
What other advice do I have?
Overall, I would rate it a nine out of ten. So the product is pretty good, but the technical support is terrible.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Sep 13, 2024
Flag as inappropriateConsultant at Lantec
Has a simple deployment phase and can be easily managed by users
Pros and Cons
- "The solution's most valuable features include a simple deployment phase, easy management, and scalability."
- "I want the product to be made available at a cheaper price point."
What is most valuable?
The solution's most valuable features include a simple deployment phase, easy management, and scalability. The scalability of access points is perfect.
What needs improvement?
I want the product to be made available at a cheaper price point. My company's customers look for the price before purchasing the solution.
For how long have I used the solution?
I have been using Aruba Instant On Access Points for five years. My company has a partnership with Aruba.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten.
My company deals with around 100 customers of the product.
How are customer service and support?
The product offers very fast support, which is provided by skilled engineers.
How was the initial setup?
After one access point gets deployed, the other access points can be pushed by getting the config part from the first access point that was deployed. Only one default access point after which I don't deploy any other access points work since I just need to connect to a network, after which the config part from the initial access point can be used to deploy the other access points.
The solution can be deployed in five minutes.
I recommend the product to those who plan to use it because it is easy to deploy and has good scalability features.
What was our ROI?
In terms of ROI, the product offers stability, reliability, good work equipment, an easy deployment process, and the best scalability features and support.
What's my experience with pricing, setup cost, and licensing?
There is a need to make yearly payments towards the standard licensing charges associated with the product. There are some additional costs associated with the product since I have seen customers who purchase three-year or five-year plans.
What other advice do I have?
The solution helped simplify our company's wi-fi network setup and management, specifically for small and big enterprise-sized businesses.
The guest access feature impacted our company's business and customer satisfaction. The tool has a good guess portal, and it is easy to configure.
I have not used the tool's mobile app.
I rate the solution a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Jul 31, 2024
Flag as inappropriateSenior Network Consultant at Data Market
Easy to deploy and manage – at an attractive price point and has a good virtual controller feature
Pros and Cons
- "The virtual Controller feature is valuable."
- "Improvement as per customer requirements."
What is our primary use case?
They have a virtual controller feature that allows access points to function even if the master access point disconnects.
What is most valuable?
The virtual Controller feature is valuable.
What needs improvement?
Improvement as per customer requirements.
For how long have I used the solution?
I have experience using Aruba Instant On Acess Point.
What other advice do I have?
Overall, I would rate the solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Last updated: Sep 25, 2024
Flag as inappropriatePre-Sales & Technical Manager at Hiperdist Ltd
Though the setup phase is easy, the product needs to have lesser limitations
Pros and Cons
- "The product is easy to set up, providing value for time since it is very quick."
- "The product's machine or equipment can cater to around 20 connections and cannot go beyond 50 simultaneous connections, because of which I think the tool's scalability is limited."
What is our primary use case?
Regarding the product's use cases, the solution is good, or else people would have reached out to us complaining about its performance or faulty equipment.
What is most valuable?
Aruba Instant On Access Points is one of the better types of equipment in terms of entry-level access points though there are not many advanced features that are being used in it. Aruba Instant On Access Points is used in retail, cafeterias, or campus networks to provide access points to provide Wi-Fi.
What needs improvement?
From an improvement perspective, I hope to see lesser limitations in Aruba Instant On Access Points.
For how long have I used the solution?
I have been using Aruba Instant On Access Points for less than two years. I use Aruba Instant On AP25 Access Points.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a seven out of ten. We haven't had many complaints coming in from the customers regarding the performance or the equipment, so I think they are a little above average.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a four out of ten.
The product's machine or equipment can cater to around 20 connections and cannot go beyond 50 simultaneous connections, because of which I think the tool's scalability is limited.
In my company, around 200 users are there for Aruba Instant On Access Points.
Aruba Instant On Access Points is suitable for small businesses.
How are customer service and support?
I haven't specifically used the solution's technical support and have always opted for general HPE support. I rate the technical support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I use Cisco.
How was the initial setup?
I rate the initial setup a three on a scale of one to ten, where one is easy, and ten is difficult.
The solution is deployed on-premises.
The tool can be deployed in a day.
Two people from my company are needed for deployment.
What's my experience with pricing, setup cost, and licensing?
I rate the product's pricing a six on a scale of one to ten, where one is cheap and ten is expensive. Solutions from some brands are cheaper than Aruba Instant On Access Points, while others, like Cisco, are expensive.
What other advice do I have?
The product is easy to set up, providing value for time since it is very quick.
Overall, I rate the solution a seven and a half out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Reliable and easy-to-implement solution
Pros and Cons
- "Its technical support is excellent."
- "The solution's range could be better."
What is most valuable?
The solution is excellent and reliable.
What needs improvement?
The solution's range could be better. Presently, it reaches up to a 40-50 ft. radius. It would be helpful for enterprise customers if it covers a 70-80 ft. radius.
How are customer service and support?
The solution's technical support is excellent.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution's initial setup process is easy with Aruba switches. In comparison, it is time-consuming if you use third-party switches.
What other advice do I have?
If you want a reliable and easy-to-implement solution, go for Aruba. I rate it an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Easy to set up and quick to deploy but could be less expensive
Pros and Cons
- "The configuration is very simple."
- "While it is mostly scalable, there are some limitations."
What is our primary use case?
We primarily use the solution for low or indoor coverage. We use it in our factory.
How has it helped my organization?
It has made maintenance very easy, and we don't have to do too much maintenance on it. We don't have large maintenance windows.
What is most valuable?
It's very easy to maintain. Maintenance tasks go very smoothly. The monitoring if very good.
The configuration is very simple.
Overall, it works very well.
It is easy to set it up initially.
What needs improvement?
There is nothing on my mind that stands out as something that needs improvement.
It can be a little bit expensive.
While it is mostly scalable, there are some limitations.
For how long have I used the solution?
I've used the solution for about two years.
What do I think about the stability of the solution?
It is stable. There are no bugs or glitches and it doesn;t crash or freeze.
What do I think about the scalability of the solution?
The solution is scalable. It has some limitations, however, for the most part, you can expand it well.
I'd rate the scalability seven out of ten.
We have about 200 people using the solution at one location and another 15 at another.
How are customer service and support?
I've never escalated questions to technical support. I cannot speak to how helpful or responsive they would be.
How was the initial setup?
The initial setup is very easy and straightforward.
It took me two hours to handle the entire setup.
The maintenance is minimal and very easy.
What about the implementation team?
I was able to set up the solution myself. I did not need outside assistance.
What's my experience with pricing, setup cost, and licensing?
The pricing can be a bit high and we'd like it to be lower.
What other advice do I have?
I work with the latest version of the solution.
I'd rate the solution seven out of ten. It's a good device. However, we'd like more scalability.
I'd recommend the solution to others.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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