Aruba Instant Reviews

The coverage of the solution is great.

I would like to see the solution stored within our country or region so we don't have to wait for hardware to be delivered internationally.

The connectivity of the solution can use some improvement.

I have been using the solution for six years.

The solution is stable.

The solution is easily scalable.

There has been a slight decline in the last two years in hardware supply due to COVID, and the regional conflicts with Ukraine and Russia, but customer service and support have met the SLA.

Positive

The initial setup is straightforward. The onboarding can sometimes take longer, especially with the 5500 because of the bigger processes within the AP itself. Once the onboarding is complete it is perfect.

We are a vendor and implement for other organizations.

The setup cost varies based on each organization's requirements but it is within reason.

I recommend you set it up before you install the solution. A lot of people think the solution is like a Meraki-type setup but it's not. I would rather centralize the installation and then ship it out.

We primarily use the solution for our wireless network.

It has improved the functionality of our company. It is quite handy.

Aruba Instant is very useful. Even if you just have one device you can create a larger network with just a few configurations. 

You don't have to deal with licenses. 

There is one particular thing that I see that needs improvement. It is a software characteristic, and it is during the reboot. During the startup of the AP, the AP tells you that you are using the wrong password. However, I have realized that this is not true. The AP sees that it's not ready to get the login, and it replies you wrote a wrong password, yet that is not true. The real issue is that the AP is not ready. You get the right login, if you wait five minutes with the same password, it will work. The login is successful. This "wrong password" message should be "Wait, the AP is rebooting."

I've used the solution for one year.

The solution is relatively stable. We had some bugs on some occasions, however, after you are configured, the system is quite stable. It doesn't crash or freeze.

The product can scale. It is definitely good. You just have to add a similar AP sourcing the same version and same model. My wireless networks are quite small, so I don't have more than 100 APs.

The amount of people using it under us is 300 people.

We are integrators, so in the next month, we are going to install some other instant systems.

I've dealt with technical support. How well the response is depends. In general, I feel good with the support and with the professionality and their ability as well. The one thing that I want to be improved is the engineers.

They have to read the entire description. I usually write all of the parameters, for example, the version, my devices, and a description of my infrastructure. And then I received an email, "Please, tell me the version. Please, add a particular file." Yet when I open a case, I add this information from the beginning. They just have to read and get the information. I'd estimate that in at least 50% of the cases, the technicians do not read the notes I send at all.

Positive

The initial setup depends on the configuration that the user wants. The instant infrastructure is relatively straightforward, however, it depends on the environment - including what kind of antenna you have to use if you have an external antenna. The web configuration is quite straightforward depending on the configuration.

We only need three or four people for the installation and the configuration. Once it depends on the environment. 

My company is a system integrator, so we install devices.

It's not easy for me to talk about the cost since I am a technician. I'd rate it a two out of five in terms of affordability. It's more on the expensive side. There might be some extra costs involved depending on the infrastructure. 

We are an integrator, and we have many customers. Then we have a partnership with the distributors, with the sellers.

We work with Aruba devices and Aruba Access Points and Switches. We work with Access Point using Instant Infrastructure, Wireless Controller, or Aruba Central.

There is some confusion about using the website due to the integration with HP. Sometimes you have to go to the HP website and sometimes to Aruba. Also, now, there is the integration with HP GreenLake and you have to log in to an HPE website and then go to the Aruba portal, which is quite confusing. This confuses me. There are too many portals, and it just jumps from one to the other. It's not so handy.

I'd rate the solution eight out of ten. 

Our primary use case is for deploying the product in hotels, usually a small deployment where an external controller is not required. Aruba provides a cheap and good solution.

The quick setup and the automatic code embedded in one access point is really useful.

The product could be improved by having the ability to support more access points in one cluster. I would also suggest that the multicast be more efficient.

Improved managing of the multicast could be included in the next release. It's an issue that can sometimes be challenging.

I've been using the product for two years. 

It's a very stable solution. 

It's not the best product for scalability because there's a limit. We use it mainly for small installations. We do use the product on a daily basis and there are maybe 30-40 people using it. 

Aruba provides good technical support. 

We previously used Ruckus Unleashed and switched because in some areas of Europe they prefer Aruba and customers request the product.

Initial setup is quite straightforward, it usually takes about two hours. We have a team that deploy on site and about 20 people working in IT support. 

I would rate this product a seven out of 10. 

We use the solution in our regional offices.

The solution is useful for costing purposes. The product is easy to configure. We do not need a controller to have a complete network setup.

Some features like DHCP that were available in the original Aruba controller are not available in Aruba Instant. The tool needs to enhance its security features.

I have been using the solution for more than three years.

The product is stable.

The solution is scalable. We have 1000 to 1500 users in our organization.

I have had no problem with the support team so far. The team always responds on time if we raise any request or ticket.

The initial setup is very easy. Deploying ten to twenty access points will take an hour or less than an hour.

I am an engineer. I can install the solution. To deploy the tool, we must connect with the Wi-Fi, do the default setups, and assign it to Aruba controllers. We can adapt from the controller for the rest of the access points. We need five people to deploy and maintain the solution.

There’s no licensing required to use the tool. We have to renew the maintenance agreement, though.

Even new users or IT personnel can easily manage the deployment of the solution. There are no hassles regarding billing configuration or Wi-Fi signaling. Aruba Instant’s Virtual Controller is very helpful and easy to manage. Overall, I rate the tool seven out of ten.

We use Aruba Instant for sending logins to Aruba AirWave. We also use Aruba Instant with Aruba Mobility Controller for access points, particularly over one hundred access points.

What I like best about Aruba Instant is that it serves as a virtual controller, so you don't need to buy other equipment to manage all your access points.

I also like that the solution is easy to use.

Aruba Instant is a simple and scalable solution that works well, but the costs you incur from access points could be cheaper.

We've been working with Aruba Instant for five years.

I found Aruba Instant stable, so I'm giving it a ten.

Aruba Instant is a very scalable product, making it a ten out of ten.

We encountered a minor issue with Aruba Instant, so we contacted Aruba support. They resolved the problem, and they were helpful and quick to respond.

Aruba Instant is very easy to set up. Setup-wise, it's a ten.

In terms of costs, Aruba Instant is cheap because it doesn't require a license, but you'll incur charges for the access points. Access point charges could be more affordable.

Aruba Instant can either have a cloud or on-premise deployment. However, in my company, it's deployed on-prem.

At most, my company has between three hundred and five hundred Aruba Instant users.

Two to three network engineers handle the deployment and maintenance of the solution.

I recommend Aruba Instant to other people.

My rating for Aruba Instant is ten out of ten.

I designed a data center for a client, and we used Aruba to develop all the solutions. 

Aruba Instant is simple to deploy and use. 

My biggest problem with Aruba Instant was the DHCP implementation. The DHCP server needs to ping an IP address to connect to the internet. In some cases, we don't have a DHCP server in the network, and it was really a problem. 

Aruba should also add the ability to configure the stack. There is a series in many switches. I don't remember the series that permits this type of configuration, but I think that the stacking configuration will be an advantage for switches that are critical in the business section.

I work with Aruba technical support to deliver the product to our clients. We have to work after hours, nights, and weekends.

Implementing Aruba Instant is straightforward. You can configure it with Aruba's web browser interface or a cell phone app from the App Store or Google Store. 

It's a good solution for small businesses because it's easy to figure out. It's simple to set Aruba up in any configuration, like link aggregation or static loads. It's suitable for less complicated configurations, whereas Cisco devices are bigger and more difficult to implement.

I rate Aruba Instant eight out of 10. 

We prefer to use this solution for smaller organizations.

For private customers, generally we prefer a private cloud. If it's a government-based company, like central government and government-based companies, they prefer on-prem.

There are six people using this solution in our environment.

It has improved our organization because it's local management, and the access point has the same ability to have controller functionality. Obviously, one is the price. There is local accessibility, and the manageability is much easier.

The cost is low, and there is controller-less architecture.

I think they're missing roadmaps to the partners and the customers. They're releasing the products, but there are no quick updates to the partners and the customers.

They need to communicate better with the partners when it comes to training.

I have used this solution for about six years.

The solution is stable.

Technical support was good.

We used a different solution and switched because of a customer requirement, not a specific technical reason. Some customers ask for Aruba.

The initial setup was easy. Deployment takes a day. We used five or six people for deployment.

We saw ROI from this solution.

The cost was affordable.

I would rate this solution 8 out of 10.

We use this solution as an SMB. Cafe's, small offices, restaurants, etc. are able to use Aruba Instant for wireless connection.

We like being able to merge Aruba Instant to mobile via Bluetooth. You are also able to perform a lot of functions remotely such as creating an SSID IP.

I think that the next release should offer IP phone security/firewall.

I have been using this product since it was released about two or so years ago.

Aruba Instant is a stable solution.

Aruba Instant is a scalable solution.

I would rate this solution a ten out of ten.