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Consultant at Lantec
Real User
Top 5Leaderboard
Easy to use and serves as a virtual controller, so you don't need to buy other equipment to manage all your access points
Pros and Cons
  • "What I like best about Aruba Instant is that it serves as a virtual controller, so you don't need to buy other equipment to manage all your access points. I also like that the solution is easy to use."
  • "Aruba Instant is a simple and scalable solution that works well, but the costs you incur from access points could be cheaper."

What is our primary use case?

We use Aruba Instant for sending logins to Aruba AirWave. We also use Aruba Instant with Aruba Mobility Controller for access points, particularly over one hundred access points.

What is most valuable?

What I like best about Aruba Instant is that it serves as a virtual controller, so you don't need to buy other equipment to manage all your access points.

I also like that the solution is easy to use.

What needs improvement?

Aruba Instant is a simple and scalable solution that works well, but the costs you incur from access points could be cheaper.

For how long have I used the solution?

We've been working with Aruba Instant for five years.

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Aruba Instant
December 2024
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What do I think about the stability of the solution?

I found Aruba Instant stable, so I'm giving it a ten.

What do I think about the scalability of the solution?

Aruba Instant is a very scalable product, making it a ten out of ten.

How are customer service and support?

We encountered a minor issue with Aruba Instant, so we contacted Aruba support. They resolved the problem, and they were helpful and quick to respond.

How was the initial setup?

Aruba Instant is very easy to set up. Setup-wise, it's a ten.

What's my experience with pricing, setup cost, and licensing?

In terms of costs, Aruba Instant is cheap because it doesn't require a license, but you'll incur charges for the access points. Access point charges could be more affordable.

What other advice do I have?

Aruba Instant can either have a cloud or on-premise deployment. However, in my company, it's deployed on-prem.

At most, my company has between three hundred and five hundred Aruba Instant users.

Two to three network engineers handle the deployment and maintenance of the solution.

I recommend Aruba Instant to other people.

My rating for Aruba Instant is ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Ahmed Hawary - PeerSpot reviewer
Network Product Manager/ Senior Presales engineer at Nahil Computers
Real User
Offers quality wireless connection for small businesses
Pros and Cons
  • "We like being able to merge Aruba Instant to mobile via Bluetooth. You are also able to perform a lot of functions remotely such as creating an SSID IP."
  • "I think that the next release should offer IP phone security/firewall."

What is our primary use case?

We use this solution as an SMB. Cafe's, small offices, restaurants, etc. are able to use Aruba Instant for wireless connection.

What is most valuable?

We like being able to merge Aruba Instant to mobile via Bluetooth. You are also able to perform a lot of functions remotely such as creating an SSID IP.

What needs improvement?

I think that the next release should offer IP phone security/firewall.

For how long have I used the solution?

I have been using this product since it was released about two or so years ago.

What do I think about the stability of the solution?

Aruba Instant is a stable solution.

What do I think about the scalability of the solution?

Aruba Instant is a scalable solution.

What other advice do I have?

I would rate this solution a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Aruba Instant
December 2024
Learn what your peers think about Aruba Instant. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
ThomasLee1 - PeerSpot reviewer
Account Manager at Flexi Team Computer Services Sdn Bhd
Reseller
Top 20
Useful to manage areas like routing and VLANs
Pros and Cons
  • "The most valuable features of the solution are in the areas like routing and VLAN."
  • "Aruba Instant does not currently offer a multi-gig switch or product, making it an area that requires improvement. Aruba Instant's competitors have multi-gig switches or products."

What is our primary use case?

I use the solution in my company's manufacturing area.

What is most valuable?

The most valuable features of the solution are in the areas like routing and VLAN.

What needs improvement?

Aruba Instant does not currently offer a multi-gig switch or product, making it an area that requires improvement. Aruba Instant's competitors have multi-gig switches or products.

For how long have I used the solution?

I have been using Aruba Instant for more than ten years. My company is a reseller of Aruba, Cisco, Ruckus, and NETGEAR.

What other advice do I have?

I recommend the product for SMBs.

The tool's ZTP feature has had little impact on our company's customers' operations. My company hasn't used the tool's ZTP feature.

I am satisfied with the product in general.

I recommend the tool to others.

I rate the tool an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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PeerSpot user
Dheni Prasetyo - PeerSpot reviewer
Network & Security Department Head at Hypernet Indonesia
Real User
Top 5Leaderboard
Though the solution is quick to set up and not complex to use, it needs to improve its MSP portal
Pros and Cons
  • "I like that the solution is not complex."
  • "It uses a different portal and has limitations from the customer side as it's not refined for MSP."

What is most valuable?

I like that the solution is not complex.

What needs improvement?

Aruba Instant has limitations. It uses a different portal and has limitations from the customer side as it's not refined for MSP. The limitation is that the device registers at one customer site because it's only limited to the fee. If it's more than the fee, we have to put another location for the customer, so it's quite a struggle during the monitoring phase.

For how long have I used the solution?

I've used Aruba Instant for three to four years. We use AP32 and AP25.

What do I think about the stability of the solution?

Aruba Instant's stability has been quite good. I rate it eight out of ten.

What do I think about the scalability of the solution?

We have more than 100 customers.

How was the initial setup?

It took five to ten minutes to deploy the solution.

What about the implementation team?

The solution was implemented in-house. We had 11 technical staff members during deployment. They were engineers and developers.

What's my experience with pricing, setup cost, and licensing?

Some in the hospitality industry use the solution because it's cheaper and doesn't require licenses.

What other advice do I have?

Customers cannot add more SSIBs or different VLANs. But maybe the solution is designed not to do that because it is for small businesses. Do not use the solution for enterprises.

I rate Aruba Instant a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network engineer at Visiontech
MSP
Top 20
The solution is easy to configure and has a responsive support team, but it needs to enhance its security features
Pros and Cons
  • "The product is easy to configure."
  • "The tool needs to enhance its security features."

What is our primary use case?

We use the solution in our regional offices.

What is most valuable?

The solution is useful for costing purposes. The product is easy to configure. We do not need a controller to have a complete network setup.

What needs improvement?

Some features like DHCP that were available in the original Aruba controller are not available in Aruba Instant. The tool needs to enhance its security features.

For how long have I used the solution?

I have been using the solution for more than three years.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The solution is scalable. We have 1000 to 1500 users in our organization.

How are customer service and support?

I have had no problem with the support team so far. The team always responds on time if we raise any request or ticket.

How was the initial setup?

The initial setup is very easy. Deploying ten to twenty access points will take an hour or less than an hour.

What about the implementation team?

I am an engineer. I can install the solution. To deploy the tool, we must connect with the Wi-Fi, do the default setups, and assign it to Aruba controllers. We can adapt from the controller for the rest of the access points. We need five people to deploy and maintain the solution.

What's my experience with pricing, setup cost, and licensing?

There’s no licensing required to use the tool. We have to renew the maintenance agreement, though.

What other advice do I have?

Even new users or IT personnel can easily manage the deployment of the solution. There are no hassles regarding billing configuration or Wi-Fi signaling. Aruba Instant’s Virtual Controller is very helpful and easy to manage. Overall, I rate the tool seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Luca Brunetta - PeerSpot reviewer
Administrator at Eurotel S.r.l.
Real User
Reliable, easy to expand, and helps improve functionality
Pros and Cons
  • "You don't have to deal with licenses."
  • "It is a software characteristic, and it is during the reboot. During the startup of the AP, the AP tells you that you are using the wrong password. However, I have realized that this is not true."

What is our primary use case?

We primarily use the solution for our wireless network.

How has it helped my organization?

It has improved the functionality of our company. It is quite handy.

What is most valuable?

Aruba Instant is very useful. Even if you just have one device you can create a larger network with just a few configurations. 

You don't have to deal with licenses. 

What needs improvement?

There is one particular thing that I see that needs improvement. It is a software characteristic, and it is during the reboot. During the startup of the AP, the AP tells you that you are using the wrong password. However, I have realized that this is not true. The AP sees that it's not ready to get the login, and it replies you wrote a wrong password, yet that is not true. The real issue is that the AP is not ready. You get the right login, if you wait five minutes with the same password, it will work. The login is successful. This "wrong password" message should be "Wait, the AP is rebooting."

For how long have I used the solution?

I've used the solution for one year.

What do I think about the stability of the solution?

The solution is relatively stable. We had some bugs on some occasions, however, after you are configured, the system is quite stable. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The product can scale. It is definitely good. You just have to add a similar AP sourcing the same version and same model. My wireless networks are quite small, so I don't have more than 100 APs.

The amount of people using it under us is 300 people.

We are integrators, so in the next month, we are going to install some other instant systems.

How are customer service and support?

I've dealt with technical support. How well the response is depends. In general, I feel good with the support and with the professionality and their ability as well. The one thing that I want to be improved is the engineers.

They have to read the entire description. I usually write all of the parameters, for example, the version, my devices, and a description of my infrastructure. And then I received an email, "Please, tell me the version. Please, add a particular file." Yet when I open a case, I add this information from the beginning. They just have to read and get the information. I'd estimate that in at least 50% of the cases, the technicians do not read the notes I send at all.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup depends on the configuration that the user wants. The instant infrastructure is relatively straightforward, however, it depends on the environment - including what kind of antenna you have to use if you have an external antenna. The web configuration is quite straightforward depending on the configuration.

We only need three or four people for the installation and the configuration. Once it depends on the environment. 

What about the implementation team?

My company is a system integrator, so we install devices.

What's my experience with pricing, setup cost, and licensing?

It's not easy for me to talk about the cost since I am a technician. I'd rate it a two out of five in terms of affordability. It's more on the expensive side. There might be some extra costs involved depending on the infrastructure. 

What other advice do I have?

We are an integrator, and we have many customers. Then we have a partnership with the distributors, with the sellers.

We work with Aruba devices and Aruba Access Points and Switches. We work with Access Point using Instant Infrastructure, Wireless Controller, or Aruba Central.

There is some confusion about using the website due to the integration with HP. Sometimes you have to go to the HP website and sometimes to Aruba. Also, now, there is the integration with HP GreenLake and you have to log in to an HPE website and then go to the Aruba portal, which is quite confusing. This confuses me. There are too many portals, and it just jumps from one to the other. It's not so handy.

I'd rate the solution eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Wilson Salas - PeerSpot reviewer
Arquitecto de Infraestructura y Networking at Teuno
Real User
It's simple to deploy and use
Pros and Cons
  • "It's a good solution for small businesses because it's easy to figure out. It's simple to set Aruba up in any configuration, like link aggregation or static loads. It's suitable for less complicated configurations, whereas Cisco devices are bigger and more difficult to implement."
  • "My biggest problem with Aruba Instant was the DHCP implementation. The DHCP server needs to ping an IP address to connect to the internet. In some cases, we don't have a DHCP server in the network, and it was really a problem."

What is our primary use case?

I designed a data center for a client, and we used Aruba to develop all the solutions. 

What is most valuable?

Aruba Instant is simple to deploy and use. 

What needs improvement?

My biggest problem with Aruba Instant was the DHCP implementation. The DHCP server needs to ping an IP address to connect to the internet. In some cases, we don't have a DHCP server in the network, and it was really a problem. 

Aruba should also add the ability to configure the stack. There is a series in many switches. I don't remember the series that permits this type of configuration, but I think that the stacking configuration will be an advantage for switches that are critical in the business section.

How are customer service and support?

I work with Aruba technical support to deliver the product to our clients. We have to work after hours, nights, and weekends.

How was the initial setup?

Implementing Aruba Instant is straightforward. You can configure it with Aruba's web browser interface or a cell phone app from the App Store or Google Store. 

It's a good solution for small businesses because it's easy to figure out. It's simple to set Aruba up in any configuration, like link aggregation or static loads. It's suitable for less complicated configurations, whereas Cisco devices are bigger and more difficult to implement.

What other advice do I have?

I rate Aruba Instant eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1275345 - PeerSpot reviewer
Head of Network Engineering at a tech vendor with 201-500 employees
Real User
Automatic code embedded in one access point is really useful but it should support more access points in one cluster
Pros and Cons
  • "The quick setup and automatic code embedded in one access point is really useful."
  • "Doesn't support enough access points in one cluster."

What is our primary use case?

Our primary use case is for deploying the product in hotels, usually a small deployment where an external controller is not required. Aruba provides a cheap and good solution.

What is most valuable?

The quick setup and the automatic code embedded in one access point is really useful.

What needs improvement?

The product could be improved by having the ability to support more access points in one cluster. I would also suggest that the multicast be more efficient.

Improved managing of the multicast could be included in the next release. It's an issue that can sometimes be challenging.

For how long have I used the solution?

I've been using the product for two years. 

What do I think about the stability of the solution?

It's a very stable solution. 

What do I think about the scalability of the solution?

It's not the best product for scalability because there's a limit. We use it mainly for small installations. We do use the product on a daily basis and there are maybe 30-40 people using it. 

How are customer service and technical support?

Aruba provides good technical support. 

Which solution did I use previously and why did I switch?

We previously used Ruckus Unleashed and switched because in some areas of Europe they prefer Aruba and customers request the product.

How was the initial setup?

Initial setup is quite straightforward, it usually takes about two hours. We have a team that deploy on site and about 20 people working in IT support. 

What other advice do I have?

I would rate this product a seven out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
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Updated: December 2024
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Buyer's Guide
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