Aruba Instant Reviews

We've used the solution for a project with a small hotel. We primarily used the solution for five access points. We use it for wifi access around the rooms.

The access it grants to wifi is the solution's most valuable feature.

The features menus are good.

The cloud configurations are very easy. We can put it on mobile, etc. if we need to.

The reach of the solution could be improved. It could be a bit stronger.

I don't know if it would be possible, but it would be helpful if there was a social login for the layer. This would help smaller clients that I work with.

There are also some features missing in the layer - like authentification and logon capabilities.

I've been using this solution for two months.

The stability of the solution is quite good. We haven't come across any bugs or glitches while using it.

The scalability of the solution has been sufficient for our needs so far. 

We've never contacted technical support so I can't speak to any experience with them. Generally, when we have questions, we look online for resources to help us if we need any knowledge or help with troubleshooting.

We've previously used Ruckus. With Ruckus, there's a controller. It's also expensive. For a mid-scale setup, you can't really compare Ruckus to Aruba.

The solution is easy to install. Our team didn't run into any issues when we were setting up the solution for our client.

Our team installed the solution for our hotel client.

The licensing cost is somewhere around $20,000.

I'm a reseller of the solution.

I'd advise others considering the solution to look at the scale of the project. If it's a rather small-scale project and the client doesn't need advanced features like a controller, Aruba is very good.

If I have small projects, I find I focus on Aruba. It's better. However, if the project is more complex or complicated or has location challenges, Ruckus is better.

I'd rate the solution nine out of ten. I'm not an engineer, and I didn't install the device personally, so I don't know too much about the technical side of the solution. If I did, maybe I would give it full marks. 

Aruba Instant is easy to manage. 

The tool's customer service should improve. 

I have been using the product for a few months. 

The product is scalable. 

The tool is stable. 

The support is fine. 

Neutral

Aruba Instant is easy to deploy. 

The solution's pricing is reasonable. 

I would rate Aruba Instant an eight out of ten. 

We use a mixture of deployment models. Sometimes it's hybrid, on-premise, or on the cloud.

The most valuable features of Aruba Instant are management and performance.

Aruba Instant can improve by increasing the gigabit range of the switch or by adding additional management features and tools. It can be helpful.

In a future release, there could be some improvements in the dashboards. At this time dashboards are only available with a wizard.

I have used Aruba Instant within the last 12 months.

I have found Aruba Instant to be stable.

Aruba Instant is scalable.

Technical support is perfectly fine because we have an in-house team that is comfortable with Aruba Instant. As for Aruba Instant technical support, it is perfect.

I have previously used other solutions, such as SEIM and Cisco. I have found the features in Aruba Instant to be better than in SEIM or Cisco. 

Aruba Instant installation was simple.

Some aspect of the price of Aruba Instant is very economical because if the customer is requiring more features the customer needs to pay a higher amount.

I would recommend this solution to others.

I rate Aruba Instant a nine out of ten.

We prefer to use this solution for smaller organizations.

For private customers, generally we prefer a private cloud. If it's a government-based company, like central government and government-based companies, they prefer on-prem.

There are six people using this solution in our environment.

It has improved our organization because it's local management, and the access point has the same ability to have controller functionality. Obviously, one is the price. There is local accessibility, and the manageability is much easier.

The cost is low, and there is controller-less architecture.

I think they're missing roadmaps to the partners and the customers. They're releasing the products, but there are no quick updates to the partners and the customers.

They need to communicate better with the partners when it comes to training.

I have used this solution for about six years.

The solution is stable.

Technical support was good.

We used a different solution and switched because of a customer requirement, not a specific technical reason. Some customers ask for Aruba.

The initial setup was easy. Deployment takes a day. We used five or six people for deployment.

We saw ROI from this solution.

The cost was affordable.

I would rate this solution 8 out of 10.

I primarily use Aruba Instant to deploy the wireless end in smaller offices.

Aruba Instant's best feature is the ability to manage it in the cloud.

Aruba Instant's visibility, firewalling, L3 functionality, and DHCP services could all be improved.

I've been using Aruba Instant for two years.

Because Aruba Instant is cloud-only, it doesn't work if the internet goes down. When this happens, the device reboots and loses the local configuration, which means the LAN goes down.

Aruba Instant has limited scalability, with a recommended maximum of 100 users.

Aruba's support is good, and we've had no issues with it.

The initial setup was straightforward and easy to manage, even through mobile.

Aruba Instant is a free subscription with a limited lifetime warranty.

I would recommend Aruba Instant for small businesses but not for enterprise. I would give it a rating of eight out of ten.

We use Aruba Instant Access Points — one of the components of Instant Manager — to deploy wireless services to the ships that are running on the coast of Antwerp. This would be tug boats and other vessels in shipping that need communications capabilities.  

I think Aruba Instant Management is really pretty flexible because of the versatility of the configuration and it just works very well for our purposes.  

The management interface in Aruba Instant Management is Aruba AirWave. In my opinion, it is not very user-friendly. This is not a criticism of the Aruba Products overall. In fact they work very well. I am referring specifically to Aruba Airwave — just that one component within the solution. If Aruba would do something with this to make this interface better, the product would be much improved.  

Other than that I have no idea what the product would need. I have everything that I need functionally, so I can not think of a missing feature.  

We have been using the product for four years.  

The product is very stable. We have no problems with that area of usage.  

I believe Instant Management is easy to scale. However, we do not use it on large scale environments so I cannot give you a very accurate opinion of that aspect of its use. We use it in very small setups. I do not have first-hand experience with how it works if you extend to a larger scale.  

As far as how extensively Aruba Instant is being used, we could be using it daily. It is operational 24-hours a day — that is for sure. It is stable and it works fine. But in management, we sometimes use it only once a week.  

We have three users in management to take care of the system if it needs attention. But that is management only. There are more users who are actually on the wireless, of course.  

We have not had the need to contact Aruba technical support but that could be a good sign.  

Aruba is the first product that had the capabilities that we were interested in so we did not use another product previous to this one for this purpose.  

The initial setup is pretty complex. We were able to set it up by ourselves without the help of consultants or vendors but it took some time to get it done. I think the first set up took about two days which is longer than we had hoped.  

My advice to people considering this solution is that Aruba Instant Management is a very good group of products and it is very stable. Be aware that there is quite a learning curve for the AirWave management platform.  

On a scale from one to ten where one is the worst and ten is the best, I would rate Aruba Instant Management as an eight-out-of-ten. It is not a nine or a ten because of the problem with the user-friendliness of the AirWave management platform. The products offer a lot of flexibility. Almost everything can be configured. There is only a problem with the one component that causes it to be difficult to understand and difficult to set up and get working for the first time. It detracts from the usability of the product and how quickly it can be deployed.  

Our primary use case is for basic Wi-Fi and also for the captive portal authentication with 802.1X MAC.

The integration with ClearPass is the most valuable feature. 

It also has good onboarding. It's a good product. 

The meshing could use improvement but aside from that nothing else really needs improvement. It meshes well but the product's channels need to be understood better. It's not like Cisco. You set up your indoor stuff and there are channels you must exclude from the mesh.

I have been using Aruba for the last five years. 

The stability is very good. I'm very impressed with it. I've been working with it for years. 

Because it's Aruba, I can strap onto anything. We can use it anywhere. 

Maybe an outdoor range would be nice. 

Their technical support is brilliant.

The price is very well situated. 

I would rate it a nine out of ten. 

Since I bought this brought I would like to have Aruba Central for free.

The product technically works fantastic but if I'm going to spend a couple of thousand rands on buying an access point, I'd like to have Aruba Central for free, for the equipment that I've purchased. That would be nice without purchasing the licenses because we've already purchased the hardware.

My advice to someone considering this solution is to put it everywhere and get rid of Cisco.

Our primary use case of this solution is to control our networks.

We've been using Aruba since 2014 from my office but in our country we've now deployed a couple of sites. We're actually now working on a project to deploy one of the biggest hotels in Zimbabwe.

The features I have found most valuable is that the solution creates a guest portal for guest networks, and setting up SSID authentication to the regular server. I also like the settings and the roles on the profiles, like where you can block some sites etc.

The only issue that I have encountered was the captive portal through Facebook. I found that it wasn't working, so I created a couple of cases through the Aruba portal.

Aruba Instant is stable and it's easy to manage.

The solution is scalable. I've deployed it in different multiple environments. My office has less than 50 users. I've recently deployed it at a school, which has about 300 users. So we have quite a few sites. We do have plans to increase our usage at our hotel site, where we are working on a mobility master.

We do have some challenges here and there, and then we have to seek support from Aruba. They are good.

No, we haven't used a different solution before.

The initial setup was straightforward but when I did the authentication, the capture portal wasn't coming up. Deployment took me about a day. I did everything myself, which was an advantage at the office.

We only pay for the support and the contract licenses from Aruba Instant.

We did compare it to other solutions because our computers are Ruckus. We have compared Ruckus and Cisco, which became weak. Cisco, from my former research, is good in switching and dropping, but in terms of Wi-Fi, Aruba Instant is the best portal.

Aruba is a great product. I've used it for a couple of years and it's been working well. I haven't used Ruckus but from what I've seen, licenses for Ruckus should be renewed annually. You have to purchase the license to use the product. But with Aruba, you buy the product through the distributor, so it's yours and you don't have to buy any additional licenses. The only licenses that you buy are for AirWave, which is the monitoring software, or ClearPass, which is for guest access or onboarding.

I rate this solution a nine out of ten. I would like to see an improvement with the captive portal connecting to Facebook, but the rest of the program works perfectly well. A guest portal will also be great. Some schools have a system that we're trying to integrate with Aruba, it's called 24online and it is where you create voucher systems.