Aruba Instant Reviews

Our primary use case is for basic Wi-Fi and also for the captive portal authentication with 802.1X MAC.

The integration with ClearPass is the most valuable feature. 

It also has good onboarding. It's a good product. 

The meshing could use improvement but aside from that nothing else really needs improvement. It meshes well but the product's channels need to be understood better. It's not like Cisco. You set up your indoor stuff and there are channels you must exclude from the mesh.

I have been using Aruba for the last five years. 

The stability is very good. I'm very impressed with it. I've been working with it for years. 

Because it's Aruba, I can strap onto anything. We can use it anywhere. 

Maybe an outdoor range would be nice. 

Their technical support is brilliant.

The price is very well situated. 

I would rate it a nine out of ten. 

Since I bought this brought I would like to have Aruba Central for free.

The product technically works fantastic but if I'm going to spend a couple of thousand rands on buying an access point, I'd like to have Aruba Central for free, for the equipment that I've purchased. That would be nice without purchasing the licenses because we've already purchased the hardware.

My advice to someone considering this solution is to put it everywhere and get rid of Cisco.

The roaming feature is the solution's most valuable aspect.

Technical support needs improvement. We use the forum for technical support assistance, but it's not enough. If you're talking with a technician, they're in India. They cannot give you the service that you need. Sometimes have problems with some personal services and technical support is not helpful in this area.

The solution needs to be more compatible with IoT and smart devices.

The stability of the solution is very good.

The scalability of the solution is excellent.

We aren't satisfied with technical support. If you open a ticket, it's 24 hours at least before they get back to you. If you're in the enterprise-level business you can wait, you can come in next day. However, a small or medium business cannot handle the cost of the delay.

The initial setup is straightforward.

We're an Aruba reseller. Our clients are typically small and medium-sized companies.

It's a good product. If you are an enterprise business, you have your own team for every service and you have time to research, but for small companies, support is not good and you don't have the resources of an internal team that could mitigate that. 

I'd rate the solution eight out of ten.