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reviewer1465482 - PeerSpot reviewer
Senior RPA consultant at RPATech
Real User
Integrates DLL files with meta bot, enabling developers to use DLL files to connect to applications
Pros and Cons
  • "Automation Anywhere offers the capability of integrating the DLL files with meta bot and hence the developer can use DLL files to connect to applications likes outlook, SAP, etc"
  • "Automation Anywhere can include database commands like insert row, bold row, etc commands in 11.x"

What is our primary use case?

The primary use of this tool is to automate the business process end to end for different finance towers. We have automated the following processes end to end with the help of Automation Anywhere:

R2R: In the R2R tower we have automated the process of uploading the backup files in SAP.

Manually it took around 7 working days to upload 10k documents to SAP.

With the help of Automation Anywhere, we are able to upload 10k documents in 1 4 working hours which is a great achievement for us.

We managed to save 5 FTE by automating this business process.

How has it helped my organization?

  • Automation Anywhere has helped my organization to automate the complex process which usually takes 7-8 FTE and lots of human effort in repetitive tasks/processes.
  • We have developed a bot that would automate the process of calculating the KPI of a P2P finance tower which would usually take 8 hours for each FTE to present the KPI.
  • The bot takes usually 2-3 hours to represent the KPI across all regions for the P2P tower.
  • The benefits are so great that the organization is saving the effort of 7 FTE from this project.

What is most valuable?

The following features are best in the Automation Anywhere tool:

Automation Anywhere offers the capability of integrating the DLL files with meta bot and hence the developer can use DLL files to connect to applications likes Outlook, SAP, etc.

Automation Anywhere offers the best tool in the market for extracting information from PDF and is called IQ bot. IQ bot is built on machine learning and natural language processing. It helps users to create layouts for the pdf and then process the similar format pdf in one go.

What needs improvement?

Automation Anywhere is the best automating tool on the market and it's very difficult for me to think to suggest something to improve the tool.

Here are my few suggestions:

Automation Anywhere can include database commands like insert row, bold row, etc commands in 11.x

They can also include features like API integration features in the command panel.

They should create a standard framework like re framework in Ui Path.

As it enhances the capability of the developer to create an automation project.

Buyer's Guide
Automation Anywhere
November 2024
Learn what your peers think about Automation Anywhere. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,636 professionals have used our research since 2012.

For how long have I used the solution?

I have been using the Automation Anywhere tool for more than 2.5 years.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1460073 - PeerSpot reviewer
Team Manager at Capgemini
Real User
Increases service to customers while systematically reducing costs
Pros and Cons
  • "AA allows you to create processes using 3 types of robots: Task Bot, Meta Bot, and IQ Bot. Instead of rewriting redundant code for processes, a meta bot can be used instead. This type of robot is best used for complex scalable processes. IQ Bot: The most powerful of the 3 types of robots is the IQ Bot."
  • "The debugger is also a weakness of the tool, forcing the developer to use error handling or message box to map errors. Few applications take more time for loading when integrated."

What is our primary use case?

I am a Digital Transformation Consultant & my role revolves around suggesting, recommending & implementing the best automation solution across to my clients. Some of them also include:

a) Lower operating costs

b) Faster ROI

c) Ability to be more competitive

Giving the right automation solutions can reap major benefits. Understanding these benefits—and some obstacles—will help us develop support for an operations automation project. The primary benefits of operations automation cited most often were cost reduction, productivity, availability, reliability, and performance.

How has it helped my organization?

Automation Anywhere (AA) has helped me in suggesting, recommending & implementing the best automation solution across to my client

AA is a better and more intelligent approach to cost containment and reduction. The greatest opportunity is to increase service to the customer (end-user) while systematically reducing costs. Management often overlooks this potential for savings. Most modern servers have a low operating cost and the total cost of ownership has been declining. AA solution has helped to streamline operations in businesses of all sizes.

What is most valuable?

The benchmarking scores, the latest technology improvements & the use cases are the most valuable aspects. 

  • Intelligent automation for business and IT tasks.
  • Uses SMART Automation Technology.
  • Rapidly Automates complex and complicated tasks.
  • Create automation tasks like recording keyboard strokes and mouse clicks.
  • Distribute tasks to multiple computers

AA allows you to create processes using 3 types of robots: Task Bot, Meta Bot, and IQ Bot. Instead of rewriting redundant code for processes, a meta bot can be used instead. This type of robot is best used for complex scalable processes. IQ Bot: The most powerful of the 3 types of robots is the IQ Bot.

What needs improvement?

With more demo recordings and positive real-time reviews from the clients. AA should provide a free evaluation period so it is easy to attract new customers. It is not able to use OCR effectively and has limited usability. Handwritten documents are still a drawback. 

It is also difficult in terms of control room management. The debugger is also a weakness of the tool, forcing the developer to use error handling or message box to map errors. Few applications take more time for loading when integrated.

For how long have I used the solution?

I have been using AA since 2017.

What do I think about the stability of the solution?

  • It is highly accurate and gets up and running in a very short period of time.
  • You can keep the BOT learning by feeding more and more data sets, which makes the whole process highly efficient.
  • It is very cost-effective when deployed and when scaling out to the limit.

What do I think about the scalability of the solution?

  • Using Automation Anywhere's tool we can automate window and Web-based processes. It is very easy to use.
  • It can automate rule-based and repetitive processes.
  • It can work 24*7 without taking a rest.
  • Time-saving. It is very fast in comparison to doing something manually.
  • Cost-saving.

How are customer service and technical support?

They are always up to mark and ready to help out when in need.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We used a vendor team, they were great !

What was our ROI?

It has been fair to be honest.

What's my experience with pricing, setup cost, and licensing?

The setup cost, pricing and/or licensing of AA sounds reasonable considering its capability.

What other advice do I have?

Keep up the good work & keep improving as you grow.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Automation Anywhere
November 2024
Learn what your peers think about Automation Anywhere. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,636 professionals have used our research since 2012.
reviewer1455411 - PeerSpot reviewer
Associate Consultant at KPMG
Real User
Good support, highly stable, and it helps organizations with their digital journey
Pros and Cons
  • "Be it a Windows application, a web application, or a legacy tool, Automation Anywhere is able to achieve automation on these technologies seamlessly."
  • "Going on-cloud comes with security hiccups and concerns."

What is our primary use case?

The product is used to automate mundane and repetitive business processes and in turn, increase process accuracy and headcount benefit.

The primary area this tool focuses on is automation in RPA. Service-based companies use this tool to provide automation services to organizations who would want to go on a digital journey to cut their expenses, or to organizations who focus on helping their employees get rid of mundane tasks and provide them more efficient and oriented tasks.

Digital implementation would be the primary focus.

How has it helped my organization?

Automation Anywhere has transformed the financial/healthcare/automobile sectors to a great extent by automating backend office work. It also automates parts of frontend office work, as well, using attended automation capabilities.

Automation Anywhere's product strategy has helped service firms get a very good client base and has increased their service capabilities. The product has a very good roadmap and a very good customer base, and this would help service providers to get a lot of customers in the market.

What is most valuable?

The most valuable feature would be ingesting data into third-party applications through seamless technology. Be it a Windows application, a web application, or a legacy tool, Automation Anywhere is able to achieve automation on these technologies seamlessly.

Another interesting feature would be the ability to massage and clean data and perform some sort of data analytics using the data, this would be very helpful when Excel-based automations are performed and the user needs to spend very little time now to verify the results.

The cloud version has been enhanced to a very great extent by being completely built from scratch and using a different technology stack altogether. The idea of going on-cloud is a very good option as it does reduce the effort for the infrastructure team to set up the environment, and this would be very helpful for the development team to seamlessly build things and deploy them.

What needs improvement?

Going on-cloud comes with security hiccups and concerns. The product team has managed to go both on-premise or off-premise, as per comfortability, but the cloud version has more concerns.

For how long have I used the solution?

We have been using Automation Anywhere for more than two years.

What do I think about the stability of the solution?

Highly stable with HADR.

What do I think about the scalability of the solution?

It can be scaled to a very large extent.

How are customer service and technical support?

The technical support is good.

Which solution did I use previously and why did I switch?

We did not use a different solution prior to this one.

How was the initial setup?

The initial setup is of medium complexity.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, this is a good product.

Which other solutions did I evaluate?

We evaluated both UiPath and Blue Prism.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1452870 - PeerSpot reviewer
Associate Director - Projects at Cognizant
Real User
User-friendly, powerful API, and Orchestrator helps us to track the status of tasks
Pros and Cons
  • "The support team is good and is able to resolve the issues or any challenges we encounter."
  • "Sometimes the tool is timing out, which would be a good thing to have resolved."

What is our primary use case?

We are using this product to automate various BPO processes, where the manual operation team currently does them manually in my project. The process we are currently working on has multiple applications and the API integrated, so we get details from the API and feed those into the front end application. We then process and update the status of the policy in another application.

The main interaction involves retrieving data from a set of applications and feeding it into other applications. Therefore, AA is mainly used for handling end-to-end processes that are compromised of all of the business validations.

How has it helped my organization?

This tool provides us with easy accessibility for adopting the new process, as it is more user- friendly. This is the main reason that we implemented this tool. Many new resources are able to grasp the tool and start doing the automation with ease, which is basically missing in the other vendors' tools.

In terms of adaptability, AA has a significant contribution. Most users can easily understand it. The support team is good and is able to resolve the issues or any challenges we encounter.

What is most valuable?

Actions are very much user-friendly, which we can easily use to proceed with development. The API connection is easy to incorporate and also has the ability to track the task status in the Orchestrator.

XML action commands and Excel commands are the ones we most frequently use in the real world processing of the policy. When we have features targeting those, it will be good enough for the majority of the process we automated.

All of the key action items have been easy to incorporate.

What needs improvement?

Sometimes the tool is timing out, which would be a good thing to have resolved.

It will be good if we have a framework that is created with the package, so we can leverage those for the multiple processes. As it is now, we create a base framework.

When we have more packages for each of the basic operations, it will be more user-friendly and easier to complete, rather than starting from scratch.

Ideally, when we have those packages we can leverage them for overall project development. Adopting the cloud platform will be more convenient, as opposed to depending on the on-premises setup.

For how long have I used the solution?

I have been using Automation Anywhere for three and a half years.

What do I think about the scalability of the solution?

Applications can be more effective with the development of bots that are affected less by changes in the object and environment.

How are customer service and technical support?

The support team is good in helping with queries and issues that had held up the automation.

Which solution did I use previously and why did I switch?

We used UiPath previously. AA is more user-friendly and adaptable such that anyone can learn and more easily understand how to incorporate it into the process automation.

How was the initial setup?

The initial setup is not complicated.

What about the implementation team?

I would rate the vendor installation team and eight out of ten.

What was our ROI?

I don't have the exact figures but it does provide ROI.

What's my experience with pricing, setup cost, and licensing?

The setup cost depends on multiple factors, so you need to get details before choosing.

What other advice do I have?

Version A2019 is available and will be adopting it in the coming months. We are looking forward to working on this new version.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Software Engineer at Capgemini
Real User
Everything can be seen from the control room and can be controlled from there
Pros and Cons
  • "The control room is the best part as everything can be seen and controlled from there, scheduling storing of credentials, and much more. I have used PDF extraction and other tools where data needs to be extracted and it works great at that part. I highly recommended this tool for automation."
  • "At some places, the if-else statements become so confusing so, at that place, they can change the UI for better understanding. Apart from this I liked this tool and would like to continue working on this."

What is our primary use case?

The primary use case depends on SAP and Excel platforms, where we automated repetitive tasks. Also, we automated the Tableau server using this.

We use SQL DB for storing logs. We have been using it for one year for our client. The support also is great. If we are stuck, the Automation Anywhere team comes to the rescue. I have worked on other RPA tools but this is more logical and easy to use. The flows and the commands can be easily learned by a beginner as coding knowledge is not needed.

How has it helped my organization?

It has helped us a great extent as we are part of the service and basically provide clients with automation solutions for their manual and repetitive tasks. We have done automation on SAP, Excels, web applications, Outlook, and many more application platforms. 

It is JAVA based so it is easy to use and user-friendly. Now comes the support part, where the use cases are deployed and hyper care is given to the bot. It is easy to schedule an easy process of deployment too. The credentials are stored safely.

What is most valuable?

Mostly the Metabots function and Excel as DB function are of great help as we can connect to SAP and work on that easily. Excel as DB helps us to perform operations on it even when huge amounts of data are on it. 

The control room is the best part as everything can be seen and controlled from there, scheduling storing of credentials, and much more. I have used PDF extraction and other tools where data needs to be extracted and it works great at that part. I highly recommended this tool for automation.

What needs improvement?

Already the new version is out, which has cognitive abilities. The bot learning skills are there, which helps to train the bot. AA has done a great job by bringing compatibility with IBM Watson and many other AI interfaces. If some more functions we can get related to other web applications will be a great help. At some places, the if-else statements become so confusing so, at that place, they can change the UI for better understanding. Apart from this I liked this tool and would like to continue working on this.

For how long have I used the solution?

I have been using Automation Anywhere for one year. 

What do I think about the stability of the solution?

It is quite a stable platform based on Java.

What do I think about the scalability of the solution?

It is highly scalable.

How are customer service and technical support?

We once had an issue with the SAP meta bot, where the click was not working so the tech support team helped find the issue and then changed the code so that the issue does not come back. 

We had a resolution issue, where the bot was unable to find the screens. They also helped us with that.

Which solution did I use previously and why did I switch?

I used Automic but switched because it was not much compatible with other applications. Also, it was more of coding which made it a complex tool to work upon.

What about the implementation team?

The vendor team is great, we have reached out for many issues and they responded well.

What's my experience with pricing, setup cost, and licensing?

Setup cost is a bit okay, but once it is up, it can give a great amount of ROI.

What other advice do I have?

This tool is a good platform for automation.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1204977 - PeerSpot reviewer
RPA Developer at a insurance company with 10,001+ employees
Video Review
Real User
Delivers the product right the first time by eliminating mistakes
Pros and Cons
  • "The technical support is good. If it is required that they provide their resources, they will send their resources to your organization to support you in terms of development and technical support."
  • "The initial setup was not that great. The road was very up and down. We struggled. A lot of the features were not compatible with applications which we are using. That was the reason. This was the initial days, we are talking about 2016 to 2017. The buzz was not as much as we are having now."

What is our primary use case?

We did the PoC in 2016. It was mainly in the services process. We were more focused on the company billings, where there were multiple subprocesses and sub business units. We have did the complete landscape of more than 15,000 FTEs. We are talking around 153 different work types. As the main lead, I was to provide the real-time support to the customers who needs us to fill out required details. That was a completely repetitive task. We decided to conduct a PoC on that, which we did.

How has it helped my organization?

If we talk about the automation RPA. it definitely has worked very well for us. I'm talking about giving good savings, about more than 180 FTE savings, after implementing more than 200 plus bots. It has worked well. As an organization, it has supported us very well, and also for our customers.

Our task was very repetitive in nature. We had to fill information from Excel to some application. That was quite repetitive and the volume was also very high. Initially, we did the PoC from that process, which was easy to implement. Because it was a first for us, it was very easy to implement. That has provided good savings for us, where we have implemented 13 bots with the reduction of 16 FTEs.

What needs improvement?

There were also some tasks where we needed a cognitive approach or an OCR solution. There were some scanned documents in a PDF format. We were in the initial stages and struggled at that time. I'm talking about in 2018. We struggled to get them into the structure format.

In the current stage, there are lots of opportunities in terms of claims, insurance, and banking where we need AI and cognitive solutions to automate unstructured documents. That is a need of ours. Automation Anywhere should improve in this field so they can provide support for artificial intelligence and cognitive solutions.

What do I think about the stability of the solution?

Initial days, we struggled. When we started the automation for six weeks, the solution design was put on hold because of the system capability. But, they provided us good support and upgraded their systems, and now, it works smoothly.

How are customer service and technical support?

If you ask me to rate the technical support from one to five, I will rate them a four. I will say that the technical support is good. If it is required that they provide their resources, they will send their resources to your organization to support you in terms of development and technical support. 

Which solution did I use previously and why did I switch?

I have experience with UiPath too. If we talk about Automation Anywhere and UiPath, it's a completely different experience. Our work now is more for the claims and payroll processes where thought and human intervention are involved to process transactions.

This is now a completely different experience. Initially, it was a very repetitive task. Now, manual intervention is required. We have to go and read through documents. We have to read through histories. In terms of that, I can rate equally Automation Anywhere and UiPath. However, if we talk about artificial intelligence in 2019 and what Automation Anywhere is coming out with, it is great then.

How was the initial setup?

The initial setup was not that great. The road was very up and down. We struggled. A lot of the features were not compatible with applications which we are using. That was the reason. This was the initial days, we are talking about 2016 to 2017. The buzz was not as much as we are having now. 

From that time until now, Automation Anywhere has upgraded their systems. They are at a good pace now. But, at the initial stage, we struggled in terms of getting things sorted. We also needed support, so the Automation Anywhere team sent some support to us who helped the developers in terms of coding and finding solutions.

Some of the features were not very well identified at that time. The Automation Anywhere team provided the support for that. Initially, it was like a rollercoaster for us.

What was our ROI?

If we talk about time, normally bots take more time than users. The benefit is the bots can work 24/7, if your application supports. With the solutions that we have now, we can have attended and unattended bots.

There are savings in terms of ROI, but It's not only about savings. It's about the customer experience nowadays. If we talk about the customer experience, your experience will be improved. There will be a lot of reversals which happen when you are processing transactions manually. When you are implementing the RPA, you eliminate those reversals. You deliver the product right the first time. That is more important in terms of keeping your organization having consistent growth. That is a very important thing. 

You will see savings, not in the same year, but in the coming years. In two to three years, you will definitely save money.

What other advice do I have?

Automation Anywhere works very well. When you have a large number of accounts, have to automate, and the task that is repetitive, you can use Automation Anywhere. The features work very well.

I will rate it an eight (out of 10). We had that experience where we struggled to have the structured format of scanned documents and PDF formats. There, we struggled a lot. That is the reason for the rating. The rest, I think is perfect. The services are fine. Automation Anywhere services are good. It is easy to implement. The best thing: It's simple and easy to implement.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Automation Developer at Schlumberger
Video Review
Real User
Reduces number of FTEs required to do a process. Technical support could be much better with their responses.
Pros and Cons
  • "It has helped us to save a lot of FTEs for our solutions that we have provided to our companies. Suppose a job which was done by a group of eight to nine people on a daily basis for 24 hours was taking a lot of time, so we created a bot with Automation Anywhere. It was done with a bot working 24/7. It reduced the numbers of guys required to do that process."
  • "Now, it is a big complex to download the product and install it, then again to install the patches. So, it takes a lot of time to download it."

What is our primary use case?

We generally do stuff to automate websites and SAP that we have in our company.

How has it helped my organization?

It has helped us to save a lot of FTEs for our solutions that we have provided to our companies. Suppose a job which was done by a group of eight to nine people on a daily basis for 24 hours was taking a lot of time, so we created a bot with Automation Anywhere. It was done with a bot working 24/7. It reduced the numbers of guys required to do that process.

What is most valuable?

The cognitive solutions that it provides.

The feature to automate the use case by simply extracting data, putting it into SAP, and automating the data. This is mostly website based, which is pretty easy for us to work on.

What needs improvement?

I would like to see some more with the Excel commands that they have. Also, with the cognitive, that is coming up we need to see what else they have, e.g., some SAP features to enhance the product more.

What do I think about the stability of the solution?

It is moving to a stable version right now. Version 10.5 was more stable and version 11.3 is having some glitches. But, we are moving to a newer version. Let's see what that brings to the table.

How are customer service and technical support?

Technical support could be much better with the responses which we get. Also, guys come to our company and help us whenever we have some big challenges, so it is quite good. However, it could be done in a better way.

How was the initial setup?

Now, it is a big complex to download the product and install it, then again to install the patches. So, it takes a lot of time to download it. But, the newest version that they are coming out with is web-based so it will be quicker on the cloud. As the CEO said, "Booking an Uber takes more time than downloading Automation Anywhere and even making the first bot."

What was our ROI?

It has provided us ROI.

Which other solutions did I evaluate?

It is a bit close, but I feel UiPath has an edge over Automation Anywhere.

What other advice do I have?

I would rate the product a proud seven (out of 10). It could be improved more. With the newest version, we need to check the product. I am giving it a seven (out of 10) as a developer and because I'm using it daily.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Senior RPA Developer at Ernst & Young
Real User
Easy tool to use and learn that doesn't require much expertise
Pros and Cons
  • "The tool is very easy to use and mostly user-friendly. I like that when using it I don't need much expertise."
  • "There is still a way to go for Automation Anywhere where we can see improvement. Mostly, we want to see more artificial intelligence and machine learning. Now, I can see only this mostly in the IQ Bot where we construct the data from PDFs. I also want to see more features where we can use the artificial intelligence in automating tasks as well."

What is our primary use case?

I lead the automation team in UI. In the UI, we automate mostly PDF and shared devices, then most web applications. For large volumes, we mostly automate PDFs.

What is most valuable?

I have enjoyed using all the features of this tool, not just one feature, e.g., object cloning, Excel automation, and the web recorder. 

The tool is very easy to use and mostly user-friendly. I like that when using it I don't need much expertise.

What needs improvement?

With the IQ Bots that use AI, I want to see more features using that type of machine learning and artificial intelligence in their products.

For how long have I used the solution?

I have been using Automation Anywhere for the past four to five years. I started using Automation Anywhere from version 7, and now, it's version 11. So, I've seen the journey from version 7 to 11.

What do I think about the scalability of the solution?

It is a very scalable product. With the market, every time and every day, we can scale it.

How are customer service and technical support?

It is very easy to interact with the support team for Automation Anywhere whenever it's required. Sometimes, if the training is required, they would visit our premises. We can also visit their premises. In terms of training and product support, if you have any challenges as a developer, they help all the time. It is very easy to connect with them.

How was the initial setup?

It is very straightforward.

What other advice do I have?

I have seen a huge difference in how it is improving products.

I use them mostly. I would recommend it to all my friends and team. I encourage team member to use it, even those who are not from a technical background. They can also move to Automation Anywhere, use, and can learn from it. If they go to use Automation Anywhere University and other training tools, the training materials are available for them. So, it's very easy to learn as well. Different platforms and technology members have also moved to use the RPA platform, and are now using the Automation Anywhere tool.

I'd give it a nine point two out of 10. There is still a way to go for Automation Anywhere where we can see improvement. Mostly, we want to see more artificial intelligence and machine learning. Now, I can see only this mostly in the IQ Bot where we construct the data from PDFs. I also want to see more features where we can use the artificial intelligence in automating tasks as well.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
Download our free Automation Anywhere Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Automation Anywhere Report and get advice and tips from experienced pros sharing their opinions.