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Microsoft Sales Specialist at Mustek Limited
Real User
Top 20
A stable solution that provides cybersecurity and protects data
Pros and Cons
  • "The most valuable feature of Bitdefender GravityZone Ultra is the ETX and ETM endpoint protection."
  • "Bitdefender GravityZone Ultra should include more advanced features than their competitors in the market for the auto-detection of viruses and threats within the environment."

What is our primary use case?

Our customers use Bitdefender GravityZone Ultra for cybersecurity, to protect their environment, and to protect their data.

What is most valuable?

The most valuable feature of Bitdefender GravityZone Ultra is the ETX and ETM endpoint protection.

What needs improvement?

Bitdefender GravityZone Ultra should include more advanced features than their competitors in the market for the auto-detection of viruses and threats within the environment.

What do I think about the stability of the solution?

I rate Bitdefender GravityZone Ultra an eight out of ten for stability.

Buyer's Guide
Bitdefender GravityZone EDR
January 2025
Learn what your peers think about Bitdefender GravityZone EDR. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.

What do I think about the scalability of the solution?

I rate Bitdefender GravityZone Ultra an eight out of ten for scalability.

I've got different customers with an environment of up to three hundred to three thousand users.

How was the initial setup?

I'm not in a technical position, but the responses from our customers tell us that Bitdefender GravityZone Ultra's deployment is easy.

What was our ROI?

We have seen a return on investment with Bitdefender GravityZone Ultra.

What's my experience with pricing, setup cost, and licensing?

Bitdefender GravityZone Ultra's pricing is competitive in the market.

What other advice do I have?

I am a distributor partner with Bitdefender GravityZone Ultra.

Overall, I rate Bitdefender GravityZone Ultra a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Managing Director at Zolitron Technology
Reseller
Detailed central controls, highly stable and scalable
Pros and Cons
  • "It's hard to pick just one valuable feature as almost all of the main features are very useful. However, the ability to manage it centrally and have detailed control over settings, exceptions and other configurations is extremely beneficial."
  • "The areas of Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR) could benefit from improvement in terms of how problems are reported and displayed. The way the problems are presented and the information provided could be improved."

How has it helped my organization?

Bitdefender GravityZone Ultra is a comprehensive cybersecurity solution. It includes antivirus, protection against Trojans, ransomware, malware, and web threats on local machines. It provides firewall and network protection for endpoint devices.

We want to have total protection for every endpoint.

What is most valuable?

It's hard to pick just one valuable feature as almost all of the main features are very useful. However, the ability to manage it centrally and have detailed control over settings, exceptions and other configurations is extremely beneficial.

What needs improvement?

The areas of Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR) could benefit from improvement in terms of how problems are reported and displayed. The way the problems are presented and the information provided could be improved.

For how long have I used the solution?

I have been using Bitdefender GravityZone Ultra for approximately two years.

What do I think about the stability of the solution?

We had some small issues with the stability but it was not major issue.

The stability of Bitdefender GravityZone Ultra is a nine out of ten.

What do I think about the scalability of the solution?

We have approximately 15 people using this solution, we do not have a large company.

We have some clients with 150 endpoints and others with 30 using the solution.

The scalability of Bitdefender GravityZone Ultra is a ten out of ten.

How are customer service and support?

I rate the support from Bitdefender GravityZone Ultra a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have used other solutions that are at the same level as Bitdefender GravityZone Ultra.

How was the initial setup?

The initial setup of Bitdefender GravityZone Ultra is not overly difficult, but if you enter details in the configuration it can become more difficult.

The deployment process was relatively straightforward. We set up the account, connected to the local internet, and synchronized our users. We utilized the Bitdefender GravityZone Ultra server to automatically deploy the solution to all synchronized users. It was a simple process. The whole process two days to complete including configuration.

I rate the initial setup of Bitdefender GravityZone Ultra an eight out of ten.

What about the implementation team?

We deploy the solution for our customers and we typically use one person for the deployment.

What was our ROI?

Using only one technical staff to maintain the solution results in a good return on investment and is not difficult to manage.

I rate the ROI of Bitdefender GravityZone Ultra an eight out of ten.

What's my experience with pricing, setup cost, and licensing?

The solution is affordable.

There are different versions of the solution, such as Ultra and Elite. The separate versions come with different functionality and modules.

I rate the price of Bitdefender GravityZone Ultra a seven out of ten.

What other advice do I have?

The maintenance mainly involves reviewing logs and notifications generated by the GravityZone console. This includes checking for issues such as viruses or suspicious activity. Depending on the organization's changes, some configuration settings may need to be adjusted. While it's not a difficult task, it does require some time to maintain the system properly.

If you have approximately 300 to 400 endpoints the maintenance can be done by one person.

The company offers excellent training for partners and clients, which makes it much easier to deploy the solution. The initial training on the solution is crucial.

I rate Bitdefender GravityZone Ultra a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Bitdefender GravityZone EDR
January 2025
Learn what your peers think about Bitdefender GravityZone EDR. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
IT Manager at Esnad
Real User
Endpoint security solution used to secure networks and is very easy to set up
Pros and Cons
  • "If you detect a virus, you can isolate the PC from the network and prevent access to the internet, network and routers. Once fixed, you can give access back to the client. We have not had this functionality using other solutions."
  • "This solution would be improved if it included antivirus functionality. You currently need to install a plug-in to Outlook for each email to be scanned."

What is our primary use case?

We use this solution to secure our networking. We have joined Aramco as a vendor and have specifications that are implemented in our network, firewall, security and multi-factor authenticator.

What is most valuable?

You can control everything, including monitoring of all websites and blocked devices, from one place. If you detect a virus, you can isolate the PC from the network and prevent access to the internet, network and routers. Once fixed, you can give access back to the client. We have not had this functionality using other solutions. 

What needs improvement?

This solution would be improved if it included antivirus functionality. You currently need to install a plug-in to Outlook for each email to be scanned. 

For how long have I used the solution?

We have been using this solution for six years.

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

If you wanted to scale this solution, you should make a comparison to other software such as Sophos and Trend Micro.

We currently have 50 users on this solution. 

How are customer service and support?

The technical support for this solution is good but could be improved for Arabic countries.

How was the initial setup?

The Bitdefender setup is very straightforward. You add the email for all users and send them a link to install it. Before they install the solution, you have to specify the settings for your environment. This ensures that when users complete installation, all settings are correct. This process is very easy. 

What about the implementation team?

I installed the solution with the help in configuration from a Bitdefender consultant. This took three to four days. 

What's my experience with pricing, setup cost, and licensing?

Licensing is usually for a three year period.

What other advice do I have?

We are moving away from using this solution. Our financial manager requires a contract and not all companies provide this so we are looking for one that can. 

I would rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ManegeiT677 - PeerSpot reviewer
IT Manager at voluntis
Real User
Simple deployment and is simple to use
Pros and Cons
  • "The features that are most useful are the simplicity of deploying the package and the cryptosystem for managing all the situations on the computer."
  • "The cryptosystem could be improved a bit."

What is most valuable?

The features that are most useful are the simplicity of deploying the package and the cryptosystem for managing all the situations on the computer.

What needs improvement?

At the moment, I do not have enough experience with the solution to know what needs to be improved. The cryptosystem could be improved a bit.

For how long have I used the solution?

I've been using the solution since January.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is easy to scale.

How are customer service and technical support?

I have contacted technical support in the past. I was very stuck when we started a project in terms of the configuration. Their response was quick and came with good technical support.

Which solution did I use previously and why did I switch?

Before using Bitdefender, we were using Sophos. It's a very similar system to other firewall appliances. It was a full appliance with everything on it, and we decided to not switch but split all the systems from Sophos to different appliances for better security and improvement of the company.

How was the initial setup?

The initial setup was easy. You just need to read some of the communication and hit it to deploy and it permits on the system. We deployed it to more than 150 users. They are all end users. We have only a few admins.

Which other solutions did I evaluate?

Before choosing the platform we evaluated other technologies like Palo Alto Traps. It was a bit different. We chose our solution because it was very simple to use, to deploy, and it was really good for our needs.

What other advice do I have?

At the moment everything is good for me. It's really simple to use it.

I would rate this solution nine out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
BarryGreene - PeerSpot reviewer
Owner at Providing Excellence through Technology
Real User
Top 5
Helps to find lateral movements in network but can be resource-intensive
Pros and Cons
  • "The tool alerts about lateral internet movements."
  • "The solution is sometimes resource-intensive."

What is most valuable?

The tool alerts about lateral internet movements. 

What needs improvement?

The solution is sometimes resource-intensive. 

For how long have I used the solution?

I have been using the solution for two and a half years. 

What's my experience with pricing, setup cost, and licensing?

I have very good pricing for the solution, which is one of the reasons why I am not switching to other products. I rate the tool's pricing a two out of ten. 

What other advice do I have?

I rate Bitdefender GravityZone EDR an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Senior Network Engineer at Dejpaad
Real User
Top 5Leaderboard
Great performance, good support, and simple to set up
Pros and Cons
  • "The pricing is reasonable."
  • "We would like to see a more advanced dashboard."

What is our primary use case?

I primarily use the solution for server farms. 

What is most valuable?

The value is good. It's worth the cost. The pricing is reasonable. 

It offers good performance. 

The solution is very simple to set up. 

It's stable.

Technical support is good. 

What needs improvement?

I can't say I am aware of areas that need improvement. It's good overall. 

We would like to see a more advanced dashboard. Right now, it is very simple and not very advanced. I cannot search for or change things very easily.

For how long have I used the solution?

I've been using the solution for about two or three years. 

What do I think about the stability of the solution?

We have found the performance of the product to be very good. it's reliable and stable. I'd rate the overall stability nine out of ten. 

What do I think about the scalability of the solution?

The scalability is very good. It can expand as needed. We have about 1,000 users on the product currently. We may increase usage in the future.

How are customer service and support?

The support is very good, and we are satisfied with their level of assistance. 

Which solution did I use previously and why did I switch?

I also use Kaspersky. I've used it for about ten years versus the two or three I've used GravityZone for. 

We did not use any other EDR solution previously.

How was the initial setup?

The solution is simple and straightforward to set up. It's not overly complex. 

It only took us about a day to set up the solution. 

What about the implementation team?

Usually, the company can manage the initial setup itself. If any troubleshooting is needed, our team can handle it. 

What's my experience with pricing, setup cost, and licensing?

The pricing is fine. We find it to be worth the cost. 

You need to pay for the license annually. 

What other advice do I have?

I'd recommend the solution to others. I'd rate it nine out of ten overall. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Cybersecurity Lead Consultant at Netconetworks
Reseller
Top 5
Cheaper than Kaspersky but need improvement in stability
Pros and Cons
  • "Bitdefender GravityZone EDR's installation is straightforward."
  • "Bitdefender GravityZone EDR needs to be more stable."

    What needs improvement?

    Bitdefender GravityZone EDR needs to be more stable. 

    For how long have I used the solution?

    I have been working with the solution for two to three years. 

    What do I think about the stability of the solution?

    I rate the tool's stability a nine out of ten. 

    What do I think about the scalability of the solution?

    Bitdefender GravityZone EDR is scalable. 

    How was the initial setup?

    Bitdefender GravityZone EDR's installation is straightforward. 

    What's my experience with pricing, setup cost, and licensing?

    Bitdefender GravityZone EDR is cheaper than Kaspersky. There are no additional costs apart from licensing ones. 

    What other advice do I have?

    I rate the product an eight out of ten. 

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    BDM at Vision IT
    Real User
    Top 20
    Easy to use and has complex features leading to good work efficiency
    Pros and Cons
    • "It is a very stable solution."
    • "They should improve the solution's patch management feature."

    What is most valuable?

    The solution is easy to use and has complex features leading to excellent work efficiency.

    What needs improvement?

    They should improve the solution's patch management feature. Also, they should work on business model encryption.

    For how long have I used the solution?

    We have been using the solution for four years.

    What do I think about the stability of the solution?

    The solution is very stable.

    What do I think about the scalability of the solution?

    We have small and enterprise companies as our customers using the solution.

    How are customer service and support?

    The technical support of the solution is good.

    How was the initial setup?

    It is easy to implement the solution. It needs two or three weeks to complete the process.

    What about the implementation team?

    The solution is implemented in-house by two technical specialists.

    What's my experience with pricing, setup cost, and licensing?

    The solution's price is mid-ranged. Its license costs around $10-15 dollars. Also, we need to buy a subscription for additional services.

    What other advice do I have?

    I recommend the solution to others and rate it as an eight.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Buyer's Guide
    Download our free Bitdefender GravityZone EDR Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2025
    Buyer's Guide
    Download our free Bitdefender GravityZone EDR Report and get advice and tips from experienced pros sharing their opinions.