Bitdefender GravityZone EDR Reviews

We are using this for anti-malware and we have good features to protect us against viruses and malware.

It gives us the feature to block malware hashes. It has anti-phishing and ransomware vaccine.

The EDR feature is valuable. It helps us understand what is going on in our infrastructure. It provides a nice dashboard that gives us complete information of the status of the number of incident activities and we can also submit our file for the review.

In future, maybe this will need to provide cyber threat intelligence feeds which could help to have proper visibility of new security threats.

It is a stable product. 

We are scaling out, to more branches of our organization. We will definitely be increasing our usability in the future. 

They are responsive and provide you the solution with 24 hours (Depends on Time Zone).

Yes, I was using Trend Micro full suite. It didn't gave me advanced security features and it was quite difficult to manage. Secondly due to our bandwidth limitations we had to switch to cloud based solution with advanced security features.

The implementation was not that complex. We had a team that helps us implement it in-house. We downloaded the package, distributed it to our team and implemented it into our different branches. There are couple of other methods to distribute or install the package but we chose physical involvement of our team because of non technical staff in the branches and due to bandwidth limitation. We have more than 65 branches that received the package. 

We implemented the solution by our in-house team. Vendor was available on call, they are product experts and very responsive. 

The most important thing is pricing. Bitdefender is cost effective solution as compare to other competitors.

Yes, I tried to compare it with, ESET, Symantec, McAfee and Malwarebytes. Bitdefender won the race. Secondly they improving their features rapidly.

We use this solution for the anti-malware. We intend to replace Bitdefender with Windows Defender gradually. Bitdefender is deployed on all our endpoints.

The most valuable features are the anti-malware and firewall policies. The runtime scans and execution have been beneficial to our business.

Windows Defender is becoming a default component of the Windows operating system. The on-premises setup for Bitdefender sometimes faces issues with connectivity. Management of Windows Defender is a bit easier compared to Bitdefender.

They need to increase their capability to scan cloud services.

I have been using this solution for six years.

This is a stable solution. 

This is a scalable solution. 

We faced issues in the past with customer support for this solution as we waited a long time for replies to emails. 

Positive

I would recommend the cloud version of this solution because it is much more scalable. Bitdefender is a good product but there are other good competitors so it all depends on the use case.

I would rate the on-prem version an eight out of ten. 

I used Bitdefender GravityZone Ultra for endpoint security.

The firewall security could be better.

I have been using Bitdefender GravityZone Ultra for approximately three years.

Bitdefender GravityZone Ultra is stable.

I have found Bitdefender GravityZone Ultra to be highly scalable.

We have approximately 10 people using this solution in my organization.

I have not needed to use technical support.

I have previously used Panda Security, and I switched because I did not trust it.

The initial setup of Bitdefender GravityZone Ultra was easy. The full process took two weeks.

I did the implementation of the solution myself.

We have the head of the IT department who does the deployment and maintenance of Bitdefender GravityZone Ultra.

I have not seen a return on investment with this solution.

When I first started using this solution I was paying $80 annually. I did not pay any additional fees. There are other solutions that are cheaper on the market.

I have recently changed from Bitdefender GravityZone Ultra to Check Point Harmony because my IT security partner recommended it.

Bitdefender GravityZone Ultra is a good solution, but it's not the best. The Check Point Harmony solution is cheaper, and the firewall is safer.

I rate Bitdefender GravityZone Ultra a seven out of ten.

We do not have any problems with viruses, cryptolockers, or other harmful threats.

Easy management of the endpoint protection. In simple words, it is awesome, very simple to use, understand, and apply its policies. Another feature is traffic scan, which protects the endpoints of harmful websites. It has direct impact on security, the email traffic scan, which is the last layer of protection in the organization, and based on today's threats, a very good option.

One thing that could be improved is more granularity and options on exclusions. I have some difficulty in allowing executables that were deployed every time on different locations.

Also, more options for admin endpoints clients.

No issues. On this matter, it is absolutely awesome.

No issues. We started with 60 endpoints. Now, we are on 170 endpoints.

I would rate the technical support as an eight out of 10. More flexibility from the technical staff would be very good. For example, I have a company-owned private application that was detected by AV as MIDAS3 (meaning that the application permit dll injection). The process to exclude globally the application was to send them the app, test it, and if everything was okay to exclude the app. The problem is that the app accesses private company data. So, in this case, no luck.

Previously, I was using Kaspersky with no central management option. The main reasons we switched were: 

1. Centralized Management
2. No client interaction
3. More points in detection of the current threats on various independent tests.
4. The suspicions about Kaspersky working with Russia FSB.
5. Bitdefender is a Romanian company, as is my company.

Very straightforward and easy, in the way of “Next, Next, Finished”. The only problem that I have encountered was with removing some of the other security software installed, where the Bitdefender installer did not always succeed in removing it.

In my opinion and based on interactions with other vendors, Bitdefender is the cheapest solution out there. The licensing is yearly-based.

Yes. Norton AntiVirus, ESET Antivirus, and AVG.

Looking from an IT perspective, it is the best in industry endpoint protection software, if we are talking about Windows/Linux/mobile (Android).

We primarily use this solution for endpoint protection.

The most valuable feature is that it works great with machines.

The product can be improved by identifying errors. Sometimes, the product has issues but does not show error messages, and we have to check the console to find the issues. Therefore, it is difficult to identify problems and how they can be solved.

We have been using this solution for two years.

It is a stable solution.

It is a scalable solution.

I can't comment on my experience with customer service and support because we have our own local support.

It was easy to set up and deployment took about 20 minutes.

The licensing cost is four euros per month.

I rate this solution an eight out of ten. It is a usable program that works.

I use GravityZone Ultra as an endpoint security solution.

Areas for improvement would be performance and pricing.

This solution is scalable.

GravityZone Ultra is stable.

The setup was easy.

I would recommend GravityZone Ultra to others, and I would rate it seven out of ten.

We're primarily using the solution for endpoint protection. We use it for security.

There's really not any issue with it, so far.

I like the firewall part of it. 

The advanced direct control on offer is excellent.

The initial setup is very easy.

The solution is stable. 

The product is pretty scalable. 

I've found the pricing of the product to be reasonable.

The only problem we have, and I don't know if maybe it's the package we bought, is that it lacks the parts of data protection and application blacklisting. I don't think we have that option on this package. Apart from that, we've been using it and we've been seeing the reports. We've had no issues so far. We're just missing the blacklisting and data protection features.

I've been using the solution for about two years at this point. It's been a while. 

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and the performance is good. 

We have 35 people in our company that are using the solution currently.

The solution can scale. It scales easily. Initially, we started with 30 users and then when we had new other staff that joined. Easy to scale and add others.

I've not really had any issues, and therefore I've not really spoken with any support in regards to our system.

I've worked with Sophos previously.

We also previously used Symantec, which is the product we had before Bitdefender. 

The setup is not complex. It was simple. We didn't have an issue. It was easily deployed.

That said, I cannot recall exactly how long the deployment took. 

The solution doesn't require any real maintenance. Usually, whenever there are any changes or outages you get notifications for them. I also receive a notification whenever there's maybe a system that's trying to make an attempt to do something different on our network so we can activate the device and protect ourselves.

We have two administrators that can handle any tasks related to the product.

We installed it ourselves. We just bought the license. We did not need a third-party integrator or consultant to assist us. 

Compared to Symantec, which we were using before we switched to Bitdefender, Bitdefender was cheaper. The pricing is reasonable. Everything is included in the price and we do not have any additional costs. 

We're just a customer and an end-user. 

I would recommend the product as it's easy to deploy and it's not as heavy as Symantec. We found that the product was consuming so many processes in our system. This is light, so it's easy to configure. It's easier to deal with and I'd recommend it based on that.

I'd rate the solution at a ten out of ten.

• Device Control - You can choose what devices will be allowed or blocked, for example, internal storage, external Storage, CD-ROM, Bluetooth, etc.
• Application blacklisting - You can define the specific path of the application and then allow or block. When set to block, users can no longer access the application you define.

This product has improved our organization because you can define specific policies per project. For example, when you have different projects in your company or organization and you want different restrictions for each of them, you can assign a policy depending on the project requirement.

I think the Application Control (different from application blacklisting) has room for improvement. When you define an application to block, for example applications with .exe file extension, and apply it to production, other .exe applications are also blocked automatically.

I've handled this product for nine months and it is easy to learn.

We did not encounter any stability issues.

We did not encounter any scalability issues.

I would rate the level of technical support at nine out of 10. Their support was very responsive to our inquiries and concerns.

We had a different solution, but still a Bitdefender product, their old version of security for business.

Initial setup was straightforward, we just needed the hardware and physical components in order to accomplish the setup.

The product is great and user friendly, you get value for money.

I do not know whether there were other antivirus product options from other vendors under consideration, since Bitdefender GravityZone was already established when I started with the company. We just migrated from an older product to a newer version of the product and reinstalled.

I rate this product 9 out of 10 because it is very user friendly. I haven't used any other antivirus software management so I cannot compare it to other products.

I highly recommend this product to other consumers, it has great monitoring and scheduled emails for generated reports. There is also monitoring of the viruses on the admin's Web Console.