Bitdefender GravityZone EDR Reviews

I work in IT, so I'm an end user and an implementer of Bitdefender GravityZone Ultra for other end users. I'm using the software as an antivirus.

What I like best about Bitdefender GravityZone Ultra is its antivirus feature.

The product has many good reviews, and I like how straightforward it is to implement. It's also easy to access and use.

It is also valuable that Bitdefender GravityZone Ultra has many features, such as VPN, web filtering, and email filtering.

What would make Bitdefender GravityZone Ultra better is if Bitdefender employed more firewall policies and added even more features to the product.

I've been using Bitdefender GravityZone Ultra for three months.

Stability-wise, Bitdefender GravityZone Ultra is okay.

Bitdefender GravityZone Ultra is a scalable product.

I have yet to use Bitdefender GravityZone Ultra support.

It's super easy to set up Bitdefender GravityZone Ultra. The process takes two to three minutes.

The software was easy to set up because my company is an official partner of Bitdefender. I buy Bitdefender GravityZone Ultra for the end user, and then I set up an account for the end user on the Bitdefender site, download the trial, and then put in the license key, and that's it.

The pricing for Bitdefender GravityZone Ultra is not that high. It's okay for the service it gives, so I would download it on my personal computer and buy it for myself as a customer.

Apart from the standard licensing fees, there could be extra costs based on the features. Pricing for small businesses and enterprises differs, but another department is responsible for the financial side, so I don't know much about it.

I remembered wanting to sell the Bitdefender GravityZone Ultra family pack but couldn't get the pricing.

I've been working on some projects to find the best solution for different companies to implement suitable firewalls and routers based on various characteristics—for example, applicability, pricing, and functionality. I've been looking into it and saw that a specific product could be better when implemented for a particular industry. For example, it's not worth buying a Palo Alto firewall for a mid-range business when I can integrate Bitdefender or Fortinet.

I'm working with Bitdefender GravityZone Ultra.

I would recommend Bitdefender GravityZone Ultra to others because of its price and features; plus, it's a simple solution, though that's still dependent on your devices and what you want to use it for. The product is okay for personal and mid-range business use, but I'm not sure how it is with large enterprises and government institutions.

I would rate Bitdefender GravityZone Ultra as eight out of ten, but it's not because I have a bad opinion of it. It's because I haven't used it for a long time, and every company has room for improvement, so I'm giving the software the benefit of the doubt.

The solution suits the needs of our business model. 

The URL filtering features should be addressed. 

The installation capabilities should be improved, especially when new updates come out. Sometimes, installation requires one to get to the level of having to install the agents. The installation is not straightforward and should be easier to do. 

We have been using Bitdefender GravityZone Ultra for over a year. 

We find the rollout to be stable. 

The solution is scalable. 

As we keep on expanding and opening new businesses, we have definite plans to increase the usage within the coming year. 

We have had no issues with the support and consider it to be good, even when it comes to accredited resellers.

We have made use of technical support and I believe this is something one wishes to experience as time goes by. 

The installation capabilities should be improved, especially when new updates come out. Sometimes, installation requires one to get to the level of having to install the agents. The installation is not straightforward and should be easier to do.

The process lasted three or four minutes. 

The installation can be done on one's own or with the help of a technical team. We have a team that handles this.

We did this at the group level and manage different entities. There are so many factors that are involved in the installation. We must account for the number of endpoint devices that we're working with, their geographical coverage, the time involved, and the network experience website. In cases where we face obstacles on the network, the downloading of the agents prior to the commencement of the installation is quite time consuming. 

Each endpoint device we purchased came with its own license. 

Our subscription is yearly. 

We did evaluate other options and found that they provide good antivirus solutions. However, we felt the added functionality of Bitdefender GravityZone Ultra to suit our business model well. Our business model does not allow us to invest in other, unified, solutions when it comes to other aspects of security. This is because of how the business model is and how the other branches are set up. 

I am satisfied with the overall updates that are introduced and they continue to do so on their central panel, especially on the reporting side. My hope is that they continue with this trend. 

The solution is cloud-based. 

If I'm doing a cumulative account of all the business entities within our group, I would say that there are 5,000 people making use of the solution. 

I consider Bitdefender GravityZone Ultra to be one of the best integrator solutions. We have never faced challenges when it comes to support. We are talking about a very good solution which works for both small and large enterprises. This is an antivirus solution which truly invested in centralized management, something which allows one to centrally manage his policies and do monitoring irrespective of where the endpoint devices are located. 

We have been interacting with different resellers in disparate entities, something which is influenced by the time one buys and the geographical location and which is done to avoid tax issues both here and there. I believe this is something we will look to consolidate in the near future. 

I rate Bitdefender GravityZone Ultra as a nine out of ten. 

POC on an sample of workstations on various profiles

We tested it in a laboratory, not yet in real life, and we ran Zero-day. The antivirus found that it was trying to write in a particular memory zone. It blocked the payload to prevent it from executing it. It did so even though it was a Zero-day, meaning that it was not known at that moment by any antivirus on the market.

One of the most valuable features is the signature updating in near real-time. Also, the behavior of the processes - what's happening on the work station, which is not necessarily signature based - gives us a compartmentalized level of analysis.

The solution performed very well in handling threats, antivirus is baseline for any organization and it is very dangerous not to take care of the basics.

We would like to see more improvements on the reporting side, such as more granular or customization abilities, or compliance-ready template reports.

The stability is good. There have been no particular consequences or conflicts with other programs. At the end of the day, the stability is good.

It's working on all Window systems, so from this point of view there are no restrictions.

The guys are very responsive, even careful. Even though we did not ask particular questions, they asked us if we had any questions or issues. They invited us to tell them whether everything was okay. They also visited us onsite, to discuss and analyze our security.

This is a complementary solution, it was not intended to replace a particular solution.

The initial setup was quite simple, and then it was integrated with Microsoft's official deployment system. You don't have to go to any workstation to do the setup. It is automatic.

The deployment was done directly with Bitdefender.

It has been supporting the business' activity. That is the objective of a security solution, and to do so without incident, detecting and preventing whenever a threat arises. I can't say that this solution has increased business activity, because there is not a direct connection between business activity and the solution. However, the objective, enabling the business to do its job, has been achieved.

Security is like insurance. When you pay car insurance there is no return on your investment. You pay for the insurance because you need the car.

Licensing is done on a yearly basis and it's workstation-based. The actual price is confidential. There are no additional costs beyond the standard license.

yes - Symantec, Mcafee, Avast

Take this solution into consideration. Evaluate it, analyze it, do a PoC, and then make a decision. Having this solution in your portfolio, or at least having analyzed it, is important.

We tested the antivirus part of the solution and the EDR, Endpoint Detection and Response. We have not yet tested social-for-clients, but we are interested in adopting this software. It should help with confidence, for ideal trust, which would be a good step forward in the market for protection of clients' terminal workstations.

I would rate the product at eight out ten. It is on the right track. It still needs the improvements I mentioned.

I think the most valuable component of the tool is that the EDR capabilities are integrated already with Bitdefender based on the licensing a user opts for when purchasing the product. The tool's graphical user interface is common and very friendly, making it an overall user-friendly product. With the tool's features, you can easily identify how to work with it.

The improvement of the product is required since I am in the cybersecurity industry, where there are a lot of antivirus solutions that offer just a few advantages or have some disadvantages compared to other products. I want Bitdefender GravityZone EDR to offer better antivirus technology and additional features, especially in areas like DLP.

The product fails to provide guides to its users. In future releases of the product, I want the tool to offer some guides and hands-on training that can guide users who want to learn more about the product without the vendor's help. A guide for the product can help you learn about the tool at your own pace and show you the options you can use in the solution.

I have been using Bitdefender GravityZone EDR for more than two years. I operate as a distributor of different solutions in our company.

When it comes to Bitdefender GravityZone EDR's technical team, the support provided is from Europe, but there is no delay in the support provided to users when it comes to those operating in different time zones across the globe.

I rate the technical support a nine out of ten.

Positive

In the past, I tested Trellix, Sophos, and WatchGuard, which I also used a little bit. Based on my experience with other tools, I can say that Bitdefender GravityZone EDR is user-friendly. The tool is very easy to understand and learn.

Price-wise, Bitdefender GravityZone EDR is a bit expensive in the Philippines. In the Philippines, users usually want products at a lower price, including cybersecurity products and all the products that are available in the market.

Looking for a comparison between Bitdefender GravityZone EDR and WatchGuard, I visited PeerSpot's website to see if I could get some information or comparisons, along with each product's advantages, disadvantages, pros, and cons.

Though I haven't used the solution to its maximum capacity, I can say that the product offers a good set of features.

I rate the overall tool a nine out of ten.

The solution provides security, including endpoint and network security. 

The solution is scalable, stable, robust and very flexible and intuitive. It's probably one of the top five, best security solutions on the market at the moment.

When one designs for the cloud, the Windows client, no actual package is provided. This is an issue which should be addressed. The package must be downloaded and, when this is accomplished, it does an additional download. On certain older computers this can take  a long while. 

This contrasts with the Mac version, which is very quick. There is a need to work on the deployment, when it comes to deploying to Windows machines with regards to downloading the size of the package.

I suppose that the deployment could be faster, although this is not really a criticism, as this involves the design. There is always a difference in Windows and Mac architecture, so I would not count this as a complaint. It would be nice if the Windows deployment could be improved, although this does not result in any major difficulties. 

We have been using Bitdefender GravityZone Ultra for a year or two. 

The solution is stable. 

The solution is scalable. 

I have contacted technical support on a couple of occasions. While it takes a bit of time to receive a response, this can only be attributed to the difference in time zones. When they do respond, I find them to be very good and helpful. 

While the solution is easy to install, when one designs for the cloud, the Windows client, no actual package is provided. This must be downloaded and, when complete, an additional download is required. On certain older computers this can take a long time. 

I do everything on my own. I am a managed service provider. Although there are certain people who work with me, I essentially manage the security side of things independently. 

As I am on a different model, my clients pay me on a monthly basis.

The reason I gave the solution a nine out of ten is because SentinelOne is slightly better, although I do not make use of it. 

SentinelOne requires less hands-on involvement than Bitdefender GravityZone Ultra. One can essentially get it up and running without the need to do very much. While Bitdefender GravityZone Ultra meets 99 percent of this criteria, the remaining one percent requires a bit of manual intervention. This is not to say that the solution could be easier to use. This is not a criticism, as we are talking about different products. I have been using Bitdefender GravityZone Ultra and have no intention of leaving it. 

We are using the solution with nearly 100 endpoints. 

The solution is cloud-based.

I would absolutely recommend it to others. 

I rate Bitdefender GravityZone Ultra as a nine out of ten. 

The way I have it configured for most of my clients is that I go through and I do an analysis of where they need to go from basically giving them absolutely no access. I literally block everything. Then I start opening up their modules for content control. It's for opening up and giving specific users specific access that they need on the internet. I try to go with the zero access approach. That's my main approach. And that's how I usually use it. Obviously I have a couple of clients that wanted everything open and then they wanted us to go backward and to leave everything open and start closing things once in a while if they saw a problem.

The most valuable feature for me is the ability to whitelist, blacklist, and be very granular as to what I blocked, what apps I blocked, and what websites I block. I think that's probably the most valuable feature.

The tech engineers don't complain about much. It's solid. My biggest thing is that I want to have more than one option for my clients.

The software itself is solid. It would be better if it was more of a real-time solution, like SentinelOne. The one thing that holds me back on the SentinelOne side is that I can blacklist websites and stuff like that, but it's not as granular as Bitdefender. With Bitdefender, I feel like I have more control over what I can whitelist and blacklist.

Bitdefender is not designed to work in real-time. It's a signature-based platform, it's going to work signature-based in that there are times that it has to get updates. For example, if I'm managing a hundred machines with Bitdefender and the staff is having internet issues or something, and Bitdefender does an update within a week, not all the machines are going to be up to date at the same time. I have it configured to run every day at a certain time but unfortunately, a lot of the people that use it have really bad internet and I can't run it during work hours, I have to run it after hours and they shut their computers off. The first thing Bitdefender does is it goes and looks for signatures in the morning and then it runs the updates at night and then it runs scans at night as well. Sometimes it can go three, four, five days without any update. I've had some that go up to 27. The longest I've had was 32 days and it didn't even run one scan.

I have a client in the Philippines and right now, because of COVID, they're all over the Philippines and in the provinces where they have a really bad internet connection, it's a struggle. I have to schedule with them. The internet is so bad that I have six people using phone data to work because internet companies don't even go that far out for them to have a stable internet connection.

In those cases, I'm struggling a little bit with Bitdefender. With a regular office set up, it runs like clockwork. But with this new normal that we have right now, it's been a little bit complicated. That's why I'm looking to add Cylance. I have a demo with them soon.

I have been using Bitdefender for three years. 

Right now I have about 150 licenses. I use Bitdefender as my go-to. Bitdefender is the default for any new client that signs up.

I've never needed to use technical support. 

The initial setup is pretty straightforward. When I deployed, I deployed it through SolarWind software. It took minutes. I just uploaded the installer and I pushed it through the machines. It went through and it did the clean up of the default AVs that come when they buy the machines and it cleaned most of those up. There were a few McAfees and a couple of Nortons that we had to go in and manually use the McAfee or the Norton removal tool to get rid of those before the Bitdefender would install. But that was a very small percentage. It cleaned up most of them and it was running with no problem.

If we're in a regular office scenario, it's pretty painless.

My advice would be to do it. For the most part, I've been happy. I would definitely recommend it.

I don't know if the software has the infrastructure for it, but in the next release, I would like for them to add some AI and some more predictive capabilities. It'll run more on a real-time basis instead of near real-time. I think that would work for me. I think it would be great.

I would rate Bitdefender a nine out of ten. 

I use Bitdefender GravityZone EDR in my company to see if something abnormal is happening on PCs. When a hacker or anyone else is trying to do something on a PC or if they jump from one PC to another area in the IT infrastructure, and the antivirus or the endpoint protection tools cannot detect such activities, then EDR tools can be useful in such scenarios.

When there is a brute force attack or lateral movements within the network, EDR tools can detect it. EDR is very helpful for security operations in SOC. If anything abnormal is happening on a network or in the PC itself, then EDR becomes useful for protection.

The most valuable feature of the solution is that it is easy to use and simple, meaning it's not much complicated. The customer is able to read the results and values easily provided by the solution compared to the products from other vendors. Whatever information I am sharing is based on our company's customer feedback.

The features in Bitdefender GravityZone EDR are what our company's customers are happy with and actually want. I don't see my company's customers requesting more from Bitdefender GravityZone EDR since they get what they want from the product.

Bitdefender GravityZone EDR doesn't have an official office in Saudi Arabia, which is important if the vendor wants to gain or be closer to their customers. Bitdefender GravityZone EDR needs to have a legal team with technical support, a sales manager to cover the region, a pre-sales representative, a technical account manager, a channel manager, and a good team in Saudi Arabia.

I have been using Bitdefender GravityZone EDR for four years. My company has a partnership with Bitdefender GravityZone EDR.

I haven't heard of much downtime when it comes to the product.

It is a scalable solution.

My company's clients prefer Bitdefender GravityZone EDR, consisting of mall, medium, and enterprise-sized businesses.

The technical support of Bitdefender GravityZone EDR is the same as Bitdefender GravityZone Ultra since both products belong to the same vendor.

My company did work with an EDR solution provided by a vendor named CyberArk, and we even did the proof of concept for one of our customers with the same product, but they were not happy with it. As some of the requirements were too much to handle for Cybereason, my company decided to switch to Bitdefender GravityZone EDR. Cybereason's user interface is very well designed. According to my customers, Cybereason's user interface is way too well designed, but it's over the top, making it not so easy to use. My customer found Bitdefender GravityZone EDR easy to use, simple, and easy to learn, especially for junior-level employees.

The product's initial setup phase was easy.

The product's installation deployment phase

The solution is deployed on the cloud and on an on-premises model.

The solution can be deployed in 15 to 20 minutes for small and medium-sized businesses, while it may take a bit more time for enterprise-sized companies.

Bitdefender GravityZone Ultra is a product that requires one license, and people who prefer Bitdefender GravityZone EDR are those who want a bit different solution. The deployment part of Bitdefender GravityZone EDR is the same as Bitdefender GravityZone Ultra.

I see a general improvement in the security in my organization from the use of Bitdefender GravityZone EDR.

I rate the product's price a four on a scale of one to ten, where one is low, and ten is high.

Bitdefender GravityZone EDR is a competitively priced product.

The user or the admin of Bitdefender GravityZone EDR should always be in touch with the technologies because you don't know when some incidents occur, and you may fail to recognize them. With Bitdefender GravityZone EDR, you have to always keep a watch over it as it is an EDR solution through the security operations center since EDR tools are more for detection than prevention.

Based on the availability of the product in my region, I rate the overall product an eight out of ten.

We are a distributor for Bitdefender in our country and GravityZone is one of the security products that we have experience with.

Bitdefender have improve our Cloud technology knowledge , as for the last 5 years we didn't see any progress in that field from any other vendor here in Egypt.

The most valuable feature is the security( Hyper detect, Sandbox and EDR ). because I think protection is our main target .

I would like to see the capability for remote installation of third party applications added( Like installing WinRar MS Office etc..) , and Firewall for servers.

We have been working with Bitdefender for about five years.

GravityZone is a stable product and we haven't experienced any problems with it over the past five years.

It is easy to scale and it is suitable for organizations from small businesses to enterprise. It can cover a wide range of environments.

We have implemented GravityZone in environments with more than 2,000 users.

We have been in touch with technical support from time to time, although they have been minor issues related to the customer's environment. The support is good and they respond quickly.

We worked with Kaspersky for about 10 years.

I think that in Egypt, the cloud version of Bitdefender is more mature than Kaspersky and the other vendors. It also has more features. However, Kaspersky has remote installation capability for third party applications, which is something that is missing from Bitdefender.

For EDR The on-premises solutions by other vendors have larger hardware requirements than Bitdefender. also Cloud EDR from Bitdefender is 10 min. installation solution with no Hardware requirements. 

The initial setup is straightforward and easy to do, especially if you are using the cloud version. The deployment will take less than 20 minutes for cloud-based installation, and less than one hour for the on-premises appliance.

Our in-house team handles the deployment and maintenance for our customers. One person is suitable for either installation or maintenance in an enterprise-level organization.

We have uploaded videos to our YouTube channel that include helpful details such as the installation steps and our recommended configuration.

As a distributor for Bitdefender , and as feedback from our clients , I think Bitdefender have and a balanced price package which cover their needs without exceeding the budget .

We cannot in precise Calculate the ROI here in Egypt .

There are different packages available that vary in terms of licensing fees. The entry license is called Business Security, which has basic endpoint features like anti-malware, firewall, and device control.

The next level is called Advanced Security, which protects email and virtualized environments. The third level is called Elite, which has more advanced security features. It is a unique engine to deal with attacks on files or memory. It also has a sandbox, which allows you to collect feedback about any application you are running.

The fourth level is called Ultra, which is an EDR solution.

Kaspersky, Sophos , Microsoft and Eset.

My advice for anybody who is considering or implementing this product is to visit our YouTube channel to look for helpful videos on it to see how to preform and easy and fast POC.

I would rate this solution a nine out of ten.