Blue Prism Reviews

One key feature is the workflow design is able to be customized according to the way that you want the automation to work.

I have found that community support is lacking for this solution compared to competitors.

I have been using this solution for approximately one year.

The initial setup is not easy and it is more difficult than other solutions.

There is a one-time purchase fee for this solution. Other competitors have more additional fees and we have found this solution to be the best cost-saving in the long run.

It would be a benefit if this solution had a trial version because currently, you have to pay in full to try it.

We are currently comparing this solution with UiPath.

I rate Blue Prism a seven out of ten.

We are using Blue Prism to automate any of your manual tasks, that are related to desktop, or web-based, email, and Excel. Any kind of automation for that matter.

Also, for any two handled records that have been created with many items and have been automated, we would use Blue Prism to manage them.

The initial setup and deployment could be simplified.

The stability could be improved.

They could add more AI-related technology. 

With their free version, they should provide some sort of community link where you can learn for free. It would be better. 

I have been using Blue Prism for approximately one year.

We are not using the latest version, when we used it last, it was version 5.

It is stable, but we faced some issues while we were automating web applications.

This is a scalable product. We were a team of 10 or 11 who were using this solution.

We did require support, but we got it from the website.

If you compare it with UiPath and you require support, there is a lot of help available from the forum, but while I was using it, Blue Prism didn't have an updated forum.

I did receive a few answers but the forum needs to be updated.

I was not a part of the initial setup up, but I believe that the initial setup may be moderate, it's not that easy. It requires some SQL connection.

It only requires one team member to maintain this solution.

Blue Prism is quite costly.

The free version provides you with a free forum for a month, where UiPath provides you with a community edition with their free version.

I would recommend this solution to others.

I would rate this solution a seven out of ten.

Blue Prism is used for UI information. We use it for automating business tools related to HR and finance. We are submitting human interaction from the computer.

Blue Prism could improve by having better integration with Computer Vision.

I have used Blue Prism within the past 12 months.

The stability could improve.

I have found that the scalability could improve.

I rate the technical support an eight out of ten.

The support is good.

The setup of Blue Prism is complex.

The solution is expensive.

My advice to others that want to use this solution is to develop and invest in their R&D team.

I rate Blue Prism a seven out of ten.

We are using this solution for invoicing and some other allocations in our organization.

The flexibility is not that great, but it's a stable product.

The integration has improved a lot in terms of SAP, and other screens.

The recording of the transaction is missing in this solution.

The pricing could always be better.

We cannot record inactivity, we need an actual program or we need to design it. 

In the next release, I would like it to be able to record the transaction instead of designing it. It would be very helpful and easier to roll-out the product.

The interface is okay as long as we can design it. The studio is fine.

I have been using Blue Prism for two years.

We have the license for the latest version.

It's a stable product. We have a very small team of three users who are support administrators.

We have three users in our organization who are using this solution.

We have a team of three people.

We have not contacted technical support. We haven't had the need to.

Previously, we did not use another solution.

The initial setup was straightforward. We didn't have any issues.

We were able to complete the deployment in one day.

The implementation was done through consultants.

The price is on par with other products in the market.

Pricing could be better but everyone is charging based on the number of users.

I would recommend this solution to others who are interested in using it.

I would rate this solution a seven out of ten.

Our clients are typically medium-sized enterprise companies. 

I think Blue Prism is a wonderful product. It compliments each client as to what best suits them — budget and implementation-wise. Last year was not exactly a great year for many of these things. 

I have been using Blue Prism for roughly two and a half years. 

Stability-wise, I haven't heard any complaints from our clients. 

Our clients seem to be happy with the technical support. I haven't heard any complaints. 

My clients report that there is a little bit of a challenge regarding the cost-benefit ratio. My clients tend to feel that the overall implementation cost is a little high.

With Blue Prism, there are lots of possibilities. For this reason, one needs to really understand it from a process perspective. Map it with what is most pressing and then figure out a process, because most automation companies, including Automation Anywhere, Blue Prism, and UiPath come with a huge set of tools for automating processes. It's very important that companies also have a clear understanding of which areas are priority one, priority two, etc. 

Overall, on a scale from one to ten, I would give Blue Prism a rating of eight. 

We use Blue Prism for different industries such as insurance, banks and financial corporations. We help to automate different kinds of processes, such as data validation when it comes to insurance. The solution compares data between documents and the portal. We are partners with Blue Prism and also resellers. I'm a solutions architect. 

It's beneficial that the solution is object oriented so you can create objects. In larger projects, where multiple developers are involved, it's hard to develop tasks and RPA platforms. With Blue Prism you can create a process. For example, automating data validation, which would be a framework where you can assign an object developer so they can work in parallel, enabling project completion in a shorter space of time.

Unfortunately, developing with Blue Prism takes more time than developing with UiPath or other platforms, because each action requires multiple actions. If you need to open an Excel file and collect the data from it, UiPath can do it with two or three clicks, like drag and drop the Excel application scope. With Blue Prism, you need to open the workbook, then open an instance, then get the sheet and then close that instance. It takes more time to develop things in Blue Prism. The dashboards are not excellent, they could be improved enabling more information.

I've been using this solution for four years.

It's a stable and reliable solution, we haven't had any issues with instability. 

Blue Prism is designed to be scalable. You need to properly design the automation so that if you want to expand it and use multiple robots, it will work without issues. 

Technical support is very good. They respond quickly.

The initial setup is straightforward. 

Licensing is on an annual basis. The pricing is better than other platforms. 

I would recommend UiPath because it is easier to use and faster to implement. But if a company has budget limitations and because UiPath has more licenses, if you want to acquire Orchestrator, for example, it requires another license. Blue Prism gives you a license for a robot, then a license for everything else. If there are no strict limitations on budget, I would recommend UiPath. 

It is a very stable tool that allows very complex automations.

It lacks integration with proper AI, and it is a very complex tool to use in general.

It was quite good.

I also work with UiPath, Automation Anywhere, and Power Automate. Functionality-wise, Blue Prism and Power Automate are two completely different tools, but they share the common RPA target. Blue Prism can work in the same area as Power Automate, and it can automate things in all of the areas that are available within an office environment. They can be used interchangeably, but at the same time, Blue Prism allows for more complex automations to be performed.

Its pricing is okay. Its price is pretty similar to the price of other tools.

I would rate it a seven out of ten.

Our primary use for this solution is in the financial department.

It offers assessments by way of a robotics or automation readiness assessment tool, which was quite helpful. Otherwise, it is much like other automation tools.  

This solution is lacking attended automation, which is the worst thing about this solution.

We did not push the boundaries of our implementation beyond what you would normally expect for this type of solution.

We have not dealt with technical support for this solution.

Specifically for Robotic Process Automation, we did not use a solution prior to this one. We have used Test Automation tools from Mercury Interactive, which seems to be where RPA started.

The initial setup for this solution was complex because our client did not refine the processes. There was no time taken to make simple, reliable, and high-volume processes.

My advice for anybody implementing this solution, or any other RPA project, is to start with the right processes. They should be simple, and suitable for high volume or repetition. Do not make the processes too complex.

I would rate this solution a seven out of ten.