Box Reviews

I truly believe that Box should have a box consulting division which would really enable customers who do not necessarily want to work with ISV's. I mean a division who could really help write business specific apps.

9 months

Not really

Not until now

No issues encountered so far, except for large files (we have some 50GB+ files who we now have to split up

Customer Service:

Great!

Technical Support:

Technical support people really know their stuff, Great service.

Yes, OneDrive for business, but we had a lot of problems with instability

Very straightforward, we got it setup for about a thousand people in less than a day

In-house

I believe it is a great product and priced very well so I can only recommend it

Yes, OneDrive for business

I can store, edit and share content with others.  I can work and operate seamlessly in a cloud environment.

File/Folder collaboration has allowed our users to work together, eliminate silos and reduce unnecessary email.

The Search functionality needs to be more robust and behave like Google Search.

I wish that the Box Search functionality would use the machine learning technology found in Google Searching to perform/track user searches. Currently, when I perform a search in the Global Search toolbar in Box, there is the option to refine my search through filtering by Folder, Owner, Type, and other attributes. This is a good workaround, but eliminating this step would be ideal.

We use Box for sharing content between devices. For example, if a call is received when we are out of the office, we can use Box to patch in and collect the data, off-site. For mobility purposes, It is better than SharePoint. 

Within our company, there are just over 50 employees using this solution.

We use it frequently for documentation transfer.

Box is very user-friendly; more so than SharePoint.

Sometimes, their website doesn't work properly. It could be improved with a better user interface.

The UI should be faster. Sometimes it lags when switching between documents. 

Sometimes it is compatible with our other devices, but sometimes it's only allocatable to use in the proper way. It's not really optimized for high compatibility with other devices.

I have been using Box for six months.

The stability is good. I had never experienced any issues with it.

We have a limited document size (no more than 50MB) so we don't have any scalability issues.

Our team doesn't do maintenance, but they do provide some technical support.

I haven't personally contacted technical support. 

We also use SharePoint. Overall, I prefer SharePoint over Box; but that's only because I am more familiar with SharePoint as I have used it longer than Box.

Our clients use this solution. I have never been involved with the initial setup.

I believe Box is cheaper than SharePoint.

It's a good tool for everything. It's very similar to SharePoint.

I would recommend Box if you are going off-site to meet clients, for mobility purposes. If not, then I would suggest SharePoint.

On a scale from one to ten, I would give Box a rating of eight.

Private Cloud

Amazon Web Services (AWS)

• Sharing content and folders with both internal and external users
• Editing content seamlessly w/Microsoft Office applications
• Dynamic/static content links for referencing on other software platforms, such as Yammer and Namely

Box has allowed us to access, share and edit content seamlessly as an organization.

The waterfall methodology for folders does not allow for privatization of folders at the root level, which sometimes may be necessary.

I have been using it for 5 years and counting.

We have not encountered any deployment issues.

We have not encountered any stability issues.

We have not encountered any scalability issues.

Customer Service:

Customer service is excellent.

Technical Support:

Technical support is excellent.

Most of the time, they are running a free 50GB for life promotion, which is a pretty good deal.

Only web access for non enterprise customers. Come on guys, Dropbox, Google Drive, and SkyDrive all have a syncing feature.The only way to set up a comparable feature is to either:A) Pay for it via an enterprise plan. B) Set up a WebDAV storage link via a disk mount in your OS (Which is slow as molasses and isn't user friendly at all.

My biggest problem with Box.net is the lack of a free desktop syncing feature. They were the first out of the gate with an Android tablet app and a WebOS tablet app. They were ahead of the game everywhere but where it counted, unfortunately.

We have gotten the most use so far from content storage, but other areas (collaboration, platform) are of keen interest for us.

It has taken us from archaic means of document storage (local server shares) to a completely cloud based and mobile environment. For the first time ever, our sales professionals and managers in the field are able to access company data from anywhere at any time.

We have been using Box since June 2015.

We did, with some password reset struggles which appear to be in the rear view.

We have experienced 2 major outages since deployment and both were resolved within hours of the outage occurring.

Customer Service:

Customer service is top notch with having a dedicated customer success manager assigned to the account.

Technical Support:

Technical support has some room for improvement, but nothing insurmountable.

We did not use another cloud solution, but we did use on-premise storage.

The initial setup was as easy as it could be. The Box quick start process is very well thought through and well delivered.

We implemented though Box quick start, the level of expertise was very high.

Too soon to have a solid answer here, but all signs point to a very positive one.

The ease of using Box on multi-platforms, including my phone and tablet, along with the collaboration features means I've been able to use it with my family (including my non-tech-savvy parents) for simple sharing, as well as with colleagues for team collaboration.

The security settings are such that if I have a folder with subfolders several levels deep, whatever security setting I have for the parent folder gets inherited at all the subfolders. This has been limiting.

We've had no issues with deployment.

We've had no issues with stability.

We've had no issues with scalability.

File sharing, authorization on the back, its ease of use and reliable uptime performance are valuable features of this solution.

Better workflow automation. Get notification whenever new files are uploaded.
Comments can be attached as to gain attention.

Design is great as our users work seamlessly to upload, share and organize their files.

Compatibility with all browsers are also key advantages.

Now, we are able to monitor the usage of our users, get usage tips and get higher user satisfaction as compared to our own file sharing system.

I have used this solution for four months.

The upload speed needs improvement.

There were no scalability issues.

The support is great and we are very satisfied.

We used Dropbox before but switched to Box, due to its string support for corporate use.

The setup was very easy and the support team had engaged us right from the start.

Better sign a full year's contract to get a discount.

We looked at Dropbox and ownCloud.

You can use the free trial and evaluate it, before actually jumping into this great product.