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Yaser_Altwailey - PeerSpot reviewer
Network Engineer at General Authority OF ZAKAT & TAX
Real User
Top 5Leaderboard
Jan 22, 2024
A useful tool for handheld devices that need wireless connections
Pros and Cons
  • "It is a very stable solution."
  • "What my company doesn't like about the product is related to the coverage it provides to access points, an area which is one of the most important ones for us."

What is our primary use case?

I use the solution in my company since we have tablets, which are handheld devices that need wireless connections. Our company uses the tool for our walkie-talkies, laptops, wireless phones, and transit devices.

How has it helped my organization?

My company needs wireless devices and access point devices to operate our handheld devices.

What is most valuable?

The most valuable feature of the solution is its performance, which is okay. Cisco Wireless has good integration features and is easy to use.

What needs improvement?

What my company doesn't like about the product is related to the coverage it provides to access points, an area which is one of the most important ones for us.

One of the bad things about Cisco Wireless is that with every new wireless controller, the access points are shown as out of service. The oldest wireless access points in our company cannot, most of the time, work with the latest wireless controller offered by Cisco.

Buyer's Guide
Cisco Wireless
April 2026
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
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For how long have I used the solution?

I have been using Cisco Wireless for fifteen years.

What do I think about the stability of the solution?

It is a very stable solution. My company uses various redundancy models since it is the most important factor for ensuring stability.

What do I think about the scalability of the solution?

It is a scalable solution.

The product is used for around 3,000 to 5,000 devices.

Right now, my company has opted for a product from another vendor, Huawei, to increase the use of the same functionalities provided by Cisco Wireless.

How are customer service and support?

As the product is stable, there has been no need to contact the tool's technical support team. The technical support team of the product is good since they have always been available anytime our company tried to contact them.

Which solution did I use previously and why did I switch?

My company uses Aruba and Huawei.

My company has seen that Huawei's lifecycle management system is the best. Huawei is best for managing devices, which is why my company likes the tool. Huawei is also easily available in the market, so you can place an order and get it immediately. Huawei Office has better coverage than the devices that fall under Cisco.

How was the initial setup?

The product's initial setup phase was straightforward.

For the product's deployment phase, our company makes a plan. After the installation process of the product on an on-premises model, my company builds service accounts with the application team. In the area of the security offered by the firewall, some of the ports are kept open, after which we integrate it with the back-end devices. We use three security zones for the gateway, including the pre-shared key, captive portal, and SMS message through which users can log in to the product.

The solution is deployed on an on-premises model.

As there is a need to transfer certain services from one account to another during the product's on-premises deployment phase and integration, which is taken care of by our technical personnel, it takes around a month to complete the deployment process.

Two engineers and four technicians are required to take care of the deployment and maintenance of the product.

What about the implementation team?

My company did not just see the help of consultants but also engineers from Cisco to help us with the product's installation process and for all the tips for the deployment and the integration with the wireless controller.

What's my experience with pricing, setup cost, and licensing?

The price of Cisco Wireless is the same as that offered by Huawei.

Presently, there is no difference in the prices between Cisco and Huawei.

There is a need to renew the licenses for Cisco Wireless every three years. My company needs to pay around 25 percent of the budget meant for the tools we purchase towards the price of Cisco Wireless.

The payment made towards the licensing is not for the operational purpose of the product but towards the support, which is why it may come across as an expensive product to many.

What other advice do I have?

My recommendation to others about the product depends on why they want to use it. There are so many types of wireless controllers from other vendors like Cisco, Huawei, and HP, but Cisco is the best one for stability. For the coverage Cisco Wireless provides, I won't recommend it.

I rate the overall tool a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Hassen Ellouze - PeerSpot reviewer
Co-Director at Proxym Group
Reseller
Top 10
Apr 24, 2024
Offers good flexibility, security, coverage, and stability
Pros and Cons
  • "Cisco Wireless improves mobility and flexibility. The only case we are working on is with hospitals, focusing on the mobility of doctors within the hospital. Everywhere, doctors need to be connected to the network, even within the operating theater, patient rooms, and even the basement, like the radiology department. As far as the solution goes, the coverage is usually very comprehensive."
  • "For pricing, Cisco has to make an effort, or Cisco has to improve the distribution channel."

What is our primary use case?

We have to set up the whole solution. The wireless network is a big part of the solution because of the mobility within the hospital. Doctors use their smartphones to access the system, so they need very stable and strong wireless connectivity. 

The hospital layout means a doctor might be quite far from the room, and there could potentially be a significant signal problem. With Cisco, we don't have this problem.

How has it helped my organization?

Cisco Wireless improves mobility and flexibility. The only case we are working on is with hospitals, focusing on the mobility of doctors within the hospital.

Everywhere, doctors need to be connected to the network, even within the operating theater, patient rooms, and even the basement, like the radiology department. As far as the solution goes, the coverage is usually very comprehensive.

I would rate the impact of the implementation of Cisco Wireless on the overall IT infrastructure and user experience a seven out of ten, with ten being very positive impact. 

What is most valuable?

It offers good security, coverage, and stability. I like these aspects.

What needs improvement?

For pricing, Cisco has to make an effort, or Cisco has to improve the distribution channel.

It means when I send an email or when I have a complaint, for example, there is a Cisco distributor, and it's in competition with others. 

I have to escalate this case to Cisco, and it will help us to improve our business with Cisco and prevent us from going to other solutions like Aruba or now Fortinet. We have some good switches and access point controllers now.

So, sometimes, when we find some problems with Cisco's distribution channel, we switch our customers to other brands.

What do I think about the stability of the solution?

I would rate the stability a nine out of ten. Within our customers, the hospital infrastructure is established from the first day, and it's still stable. 

What do I think about the scalability of the solution?

The hospital was 100 beds and still is, for ten years. So, we didn't really experience the scalability of this kind of solution.

So, I don't have experience with the scalability of the solution. We usually have medium-sized businesses. We work ith hospitals that have 100 to 200 beds. This is our market. We have the same kind of clients. 

How was the initial setup?

The initial setup was difficult the first time, but now it's easy for us.

We have to test the coverage area; the configuration will take us one day. But to test the coverage area, it will take maybe ten days to two weeks.

What about the implementation team?

We set up the whole network, including the privileged network, wireless network, and security with firewalling.

What's my experience with pricing, setup cost, and licensing?

It is an expensive product. I would rate the pricing a nine out of ten, with ten being expensive. 

What other advice do I have?

Overall, I would rate the solution a nine out of ten. 

I would recommend using it because of my good experience with it. They are stable and secure. All good experiences.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Cisco Wireless
April 2026
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
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Kamran Aslam - PeerSpot reviewer
Manager IT at Sefam pvt limited
Real User
Top 10
May 24, 2023
Straightforward setup but the solution is expensive
Pros and Cons
  • "It is a stable solution. The performance was good."
  • "It was expensive. Considering the challenges faced in third-world countries like Pakistan or India, cheaper solutions are preferred."

What needs improvement?

The performance was good. However, most of the issues were due to changes in Cisco versions.

For how long have I used the solution?

In my last organization, which was a university, we used it for seven years. But in this current organization, we are not using it yet.

What do I think about the stability of the solution?

It is a stable solution. The performance was good. However, most of the issues were due to changes in Cisco versions. 

There were more than 25,000 students who were using it. It was a good experience for us because Cisco supported us in our workflow. We were facing many problems before Cisco, but after implementing it, we had great functionality. And since then, we haven't changed a single AP.

What do I think about the scalability of the solution?

It was better than other APs in terms of wireless equipment and performance.

How are customer service and support?

It is a straightforward solution. That's why we just required some technical support from a third party. At that time, when we were at the finishing side or during the landing time.

Which solution did I use previously and why did I switch?

If I make a comparison with Huawei 6.0 with Cisco, Huawei is better. 

How was the initial setup?

The initial setup is straightforward. 

What about the implementation team?

Our in-house team deployed the solution. 

What's my experience with pricing, setup cost, and licensing?

It was expensive. Considering the challenges faced in third-world countries like Pakistan or India, cheaper solutions are preferred. Huawei, for example, is much cheaper compared to Cisco.

We use an annual license model. 

What other advice do I have?

I recommend using Cisco.

Overall, I would rate the solution a seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network Security at Tech Mahindra Limited
Real User
Top 5
Apr 7, 2025
Configuration is simple and enhances career development with technical support
Pros and Cons
  • "Cisco Wireless is easy to configure."
  • "The interface and integrations should be more intuitive. Sometimes, integration with other Cisco products requires manual intervention for tasks such as firmware upgrades, which should be automated."

What is our primary use case?

I work with Cisco Wireless by supporting the users and configuring the network solutions.

What is most valuable?

Cisco Wireless is easy to configure. My career began with this product and I have been familiar with it for almost nine years. The configuration is straightforward and valuable for the network's performance.

What needs improvement?

The interface and integrations should be more intuitive. Sometimes, integration with other Cisco products requires manual intervention for tasks such as firmware upgrades, which should be automated.

For how long have I used the solution?

I have been familiar with Cisco Wireless for almost nine years.

What do I think about the stability of the solution?

I have not faced any challenges with the stability of Cisco Wireless.

How are customer service and support?

The technical support from Cisco is good.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

The licensing of Cisco Wireless is competitive.

What other advice do I have?

I rate Cisco Wireless nine out of ten overall.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Peter Arabomen - PeerSpot reviewer
Security Engineer at Fidelity Bank Plc
Real User
Top 5Leaderboard
Sep 15, 2024
Stable, documentation readily available and easy to setup
Pros and Cons
  • "Stability is fine."
  • "The pricing could be better. It could be cheaper."

What is our primary use case?

Most of the routers are in the enterprise network for connections and branches. We used to use them in the data center, but we stopped.

What is most valuable?

The signal at the branch is good and has been the most valuable aspect for network management. The documentation is readily available and accessible.

What needs improvement?

The pricing could be better. It could be cheaper.

For how long have I used the solution?

I have been using it for about ten years. 

What do I think about the stability of the solution?

Stability is fine.

What do I think about the scalability of the solution?

I would rate the scalability a seven out of ten. There are about 4,000 end users. 

How was the initial setup?

The initial setup is straightforward. The documentation is available.

Normally, we start with a proof of concept for a certain environment. 

What's my experience with pricing, setup cost, and licensing?

It is expensive.

What other advice do I have?

Overall, I would rate it an eight out of ten. I would recommend others to use it. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Tonderai Tandi - PeerSpot reviewer
Infrastructure Engineer at Alfred H Knight
Real User
Top 20
Apr 1, 2024
Provides good coverage but needs to improve the security part
Pros and Cons
  • "It is a very scalable solution."
  • "Even though the tool offers a cloud-based central management option, the product needs to work on improving the security part a bit since it is an area of concern."

What is most valuable?

The most valuable feature of the solution is the coverage it provides. My company bought six to eight pieces of the tool, considering the coverage it offers.

With Cisco Wireless, users need the solution to offer good coverage and receive good support from Cisco Meraki.

What needs improvement?

Even though the tool offers a cloud-based central management option, the product needs to work on improving the security part a bit since it is an area of concern.

For how long have I used the solution?

I have been using Cisco Wireless since April 2023. My company is a customer of the tool.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a seven out of ten.

There are some instances where the connectors in the tool don't allow users to browse the internet.

What do I think about the scalability of the solution?

It is a very scalable solution. Scalability-wise, I rate the solution a nine out of ten.

Around 2000 people in my company use the product.

How are customer service and support?

The support offered for the solution is good. I rate the support a seven out of ten. Sometimes, users have to talk to support to get updates.

How would you rate customer service and support?

Neutral

How was the initial setup?

To handle the setup phase of the tool, one just needs to be tech-savvy. The setup and implementation are easy for anyone who has dealt with such processes in the past for any business.

I rate the product's initial setup phase an eight on a one to ten scales, where one is difficult, and ten is easy.

If I consider the access points, the solution is deployed on-premises.

The solution deployment phase doesn't even take an hour.

What's my experience with pricing, setup cost, and licensing?

I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price.

What other advice do I have?

The tool is available on the cloud to manage and optimize our company's network performance. Through a cloud-based, the tool allows you to access your access points. You can choose to change or optimize your network from a central location to all the sites that your organization has, which is a good feature for me.

I have integrated Cisco Wireless with other network management tools, like Cisco DNA Center, in my previous job but not at my current workplace.

The integration capabilities of the product are good. I would rate the tool's integration capabilities an eight out of ten.

I recommend the product to those who plan to use it.

I rate the tool a seven and a half out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Radek Skrivanek - PeerSpot reviewer
Department Leader: Project Leadership Production Compact at SKODA AUTO a.s.
Real User
Jan 29, 2024
A product that offers great stability from a technical perspective along with good scalability features
Pros and Cons
  • "The most valuable feature of the solution stems from the fact that it can be integrated into other solutions in a particular environment, including where there are wired and wireless connections."
  • "The coverage provided by the solution is an area of concern in some cases, making it an area where improvements are required."

What is our primary use case?

I use the solution in my company to cover complex spaces. The tool can be useful to connect some devices to the ethernet.

How has it helped my organization?

For end users, the tool must be easy to connect and use. Technical stability is important for my company, and I haven't seen any problems with the product.

What is most valuable?

The most valuable feature of the solution stems from the fact that it can be integrated into other solutions in a particular environment, including where there are wired and wireless connections.

What needs improvement?

The coverage provided by the solution is an area of concern in some cases, making it an area where improvements are required.

From an improvement perspective, the product could be made cheaper.

For how long have I used the solution?

I have been using Cisco Wireless for a few years. I don't remember the version of the solution.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

A few hundred people use the product in my company.

My company will probably increase the number of users for the tool.

Which solution did I use previously and why did I switch?

Apart from Cisco Wireless, I have used some other solutions in my company only for testing purposes.

How was the initial setup?

There are no major problems in the area of the product's initial setup phase.

The solution is deployed on the cloud.

The solution can be deployed in a week.

Around ten people in my company take care of the product's deployment and maintenance.

What about the implementation team?

The product's deployment phase was done with the help of my company's in-house personnel.

What's my experience with pricing, setup cost, and licensing?

The product is expensive.

What other advice do I have?

My company has no problems with the performance offered by the product.

Cisco offers the best solutions in the market.

To those who plan to use the solution in the future, I would say that it is a tool that needs to be completely integrated into an infrastructure.

I rate the overall product a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Pratik Kadam - PeerSpot reviewer
Senior Network Specialist at Anheuser-Busch InBev
Real User
Top 20
Sep 14, 2023
The product can be deployed and scaled easily, but it is costly, and the interface must be improved
Pros and Cons
  • "Cisco's support team is the best in the industry."
  • "The product’s interface must be improved."

What is our primary use case?

I work for a manufacturing company.

What is most valuable?

We can support clients over wireless networks. We get free and easy roaming.

What needs improvement?

The product’s interface must be improved.

For how long have I used the solution?

I have been using the solution for the last ten years.

What do I think about the stability of the solution?

The tool is stable.

What do I think about the scalability of the solution?

The tool is easily scalable. Smaller companies would not be able to afford the solution. They should choose products like Aruba and Meraki. I don't recommend Cisco for smaller companies.

How are customer service and support?

Support is excellent. Cisco's support team is the best in the industry. I rate support a seven or eight out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is easy. The deployment doesn’t take much time. We can deploy the tool in three to four hours if the configuration is ready.

What's my experience with pricing, setup cost, and licensing?

The solution is very costly.

Which other solutions did I evaluate?

Cisco has collaborated with Meraki. Meraki products are much more economical than Cisco Wireless. Meraki’s interface is better. It’s a plug-and-play solution.

What other advice do I have?

I would advise people not to choose Cisco Wireless. They should choose Meraki Wireless. It is also a Cisco product. It is much better and easier to operate. Overall, I rate the solution a seven or eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Updated: April 2026
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