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it_user172686 - PeerSpot reviewer
Network Administrator & Information at a media company with 501-1,000 employees
Vendor
Have clear ideas about the requirements or goals for the company before implementation

What is most valuable?

The easy way to integrate it with the existing network. Also, at the implementation, the simple management of the access points in a centrally console.

How has it helped my organization?

Before the implementation in 2006, we had 20 stand-alone access points where the administration tasks were complicated; any change has to be made in each AP.

For how long have I used the solution?

Since August 2006.

What was my experience with deployment of the solution?

Not really.

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Cisco Wireless
November 2024
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What do I think about the stability of the solution?

Until now they are very stable, but in some cases in which we had a problem there was a fix to solve the problem.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and support?

Customer Service:

Good, 9 out of 10

Technical Support:

Good, 9 out of 10

Which solution did I use previously and why did I switch?

No, this product is the only one I have used.

How was the initial setup?

As in the majority of new implementations there is a lack of knowledge of the products, but with some time and a lot readings at the end was easily.

What about the implementation team?

It was a mixed schema; the case study and the initial implementation was made by a vendor, then, the tune up was made by us.

Which other solutions did I evaluate?

No, it was the only one because all the network infrastructure is Cisco: Total compatibility.

What other advice do I have?

Have clear ideas about the requirements or goals for the company before implementation and have a good case study.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1559886 - PeerSpot reviewer
Principal Engineer at a tech services company with 501-1,000 employees
Real User
Good architecture and has improved antennas
Pros and Cons
  • "Cisco's technical support is very good, I've never had an issue with their technical support."
  • "The licensing models need to be reviewed in some instances. Obviously Cisco's licensing models are quite challenging, and it can be costly."

What is most valuable?

Cisco Wireless has improved in terms of the Tri-Band and the Two-Band, those types of two antennas. We've been happy with the architecture and the solution for some time. 

What needs improvement?

Obviously there are new requirements around WPA-3 and Wi-Fi 6, more wireless assurance, and those types of things. So we're looking at all of those options in terms of their next product suite.

For how long have I used the solution?

I'm not a wireless engineer but we've had Cisco Wireless at the company for a long time, about 20 odd years. We're now looking at replacing the Wireless architecture.

What do I think about the stability of the solution?

Cisco Wireless is stable.

What do I think about the scalability of the solution?

From a scalability point of view, there is a cost component which needs to be looked at and reviewed, but from a technical scalability point of view I think it ticks all the boxes.

How are customer service and technical support?

Cisco's technical support is very good, I've never had an issue with their technical support.

What's my experience with pricing, setup cost, and licensing?

Cisco has several pricing models. I think things have gotten more expensive due to the economic climate around COVID and things like that for most vendors now.

Everybody is price-sensitive. I'm just the partner, so I'm looking at the solutions for the client. I'm not the customer. The customer, obviously, would say cheap is better and because a lot of people are price sensitive now they're trying to get as much value as they can at a good price.

What other advice do I have?

I'm not a wireless expert, but we've been running Cisco Wireless for a long time. On a scale of one to ten, I would definitely give them an eight.

I think the licensing models need to be reviewed in some instances. Obviously Cisco's licensing models are quite challenging, and it can be costly. Those are the two things to check.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Cisco Wireless
November 2024
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,636 professionals have used our research since 2012.
Junior Network Engineer at Easy Systems
Real User
A stable solution, but installation is complex
Pros and Cons
  • "It is a stable solution."
  • "Installation is complex."

What is our primary use case?

Our customers use Cisco Wireless for networking and WiFi.

What is most valuable?

It is a stable solution.

What needs improvement?

Installation is complex and should be easier. 

For how long have I used the solution?

I've been dealing with Cisco Wireless for two years. We have two customers who use it.

What do I think about the stability of the solution?

It is a stable solution.

How are customer service and technical support?

Technical support is average.

How was the initial setup?

The initial setup is complex and took about one day.

What other advice do I have?

I would recommend this solution.

On a scale from one to ten, I would rate Cisco Wireless at five.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
PeerSpot user
Network Architect at ProCom Consulting
MSP
The ability to deploy and seamlessly manage wireless devices at our corporate office and remote locations
Pros and Cons
  • "The ability to deploy wireless access points with templates."
  • "It gave us the ability to view wireless traffic, unwanted devices on the network, and how they affected overall network performance."
  • "Cisco Wireless gave us the ability to deploy and seamlessly manage wireless devices at our corporate office and remote locations."
  • "Most definitely the cost."

What is our primary use case?

Cisco Wireless gave us the ability to deploy and seamlessly manage wireless devices at our corporate office and remote locations.

How has it helped my organization?

It gave us the ability to view wireless traffic, unwanted devices on the network, and how they affected overall network performance.

What is most valuable?

  • The ability to deploy wireless access points with templates.
  • The ability to use campus maps to see access point coverage.

What needs improvement?

Most definitely the cost. 

For how long have I used the solution?

More than five years.

What's my experience with pricing, setup cost, and licensing?

I am not a fan of Cisco's software pricing model. Their management software is far too expensive.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1454613 - PeerSpot reviewer
VP of IT at a tech services company with 51-200 employees
Real User
Good support, and it integrates well with Cisco ISE
Pros and Cons
  • "The integration with Cisco ISE is good, and together we use them to provide services."
  • "In the next release, I would like to have support for Wi-Fi 6."

What is our primary use case?

We are in the finance sector and we use this product to provide wireless connectivity access to our web application.

What is most valuable?

The integration with Cisco ISE is good, and together we use them to provide services.

What needs improvement?

In the next release, I would like to have support for Wi-Fi 6.

For how long have I used the solution?

I have been using Cisco Wireless for more than 10 years.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

The solution is scalable. In our organization, we have more than 120 users. Our customers have more than 1,000 users.

How are customer service and technical support?

The technical support from Cisco is very good.

How was the initial setup?

The installation is user-friendly. The length of time required for deployment depends on the quantity. If you have less than ten then it will take no more than between three and five hours to complete. If we have enough engineers then each access point will only take one hour.

What about the implementation team?

Our in-house team is responsible for deployment and maintenance. The number of people required to deploy depends on the size of the installation.

What's my experience with pricing, setup cost, and licensing?

Cisco Wireless is a little bit expensive when compared to other solutions.

What other advice do I have?

In summary, this is a good product and I recommend it.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1307829 - PeerSpot reviewer
Technical Support Manager at a tech services company with 11-50 employees
Reseller
Highly reliable, stable, scalable and easy install documentation
Pros and Cons
  • "The customer always feels confident with the solution because of its reliability."
  • "In the future, it would be great if the solution had a GPS feature that could have the ability through access points to locate cell phone users inside a local wireless network, for example in a stadium."

What is our primary use case?

Our main customer of the Cisco wireless is in the retail sector, for example, Walmart.

What is most valuable?

The customer always feels confident with the solution because of its reliability. 

What needs improvement?

In the future, it would be great if the solution had a GPS feature that could have the ability through access points to locate cell phone users inside a local wireless network, for example in a stadium. 

For how long have I used the solution?

I have been using the solution for approximately twenty years.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

We have never had an issue with scalability with this product. Our customers are medium to large size organizations. We have found that small businesses discontinue using the solution more often than larger companies who tend to remains using it.

How are customer service and technical support?

The support has been good for us.

How was the initial setup?

The initial setup was easy, the documentation is good.

What about the implementation team?

The deployment can take one day if the network is small but if it is a larger network it could take a while longer. When we have issues with security the process becomes more complex, taking more time.

What's my experience with pricing, setup cost, and licensing?

The product could be priced better.

What other advice do I have?

I would recommend before implementation, administrators must know the exact number of users.

I rate Cisco Wireless a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
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Updated: November 2024
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Buyer's Guide
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