Cisco Wireless Reviews and Pricing

reviewer1307829

Technical Support Manager at a tech services company with 11-50 employees

Jan 7, 2021

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Highly reliable, stable, scalable and easy install documentation

Pros and Cons

"The customer always feels confident with the solution because of its reliability."

"In the future, it would be great if the solution had a GPS feature that could have the ability through access points to locate cell phone users inside a local wireless network, for example in a stadium."

What is our primary use case?

Our main customer of the Cisco wireless is in the retail sector, for example, Walmart.

What is most valuable?

The customer always feels confident with the solution because of its reliability.

What needs improvement?

In the future, it would be great if the solution had a GPS feature that could have the ability through access points to locate cell phone users inside a local wireless network, for example in a stadium.

For how long have I used the solution?

I have been using the solution for approximately twenty years.

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What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

We have never had an issue with scalability with this product. Our customers are medium to large size organizations. We have found that small businesses discontinue using the solution more often than larger companies who tend to remains using it.

How are customer service and support?

The support has been good for us.

How was the initial setup?

The initial setup was easy, the documentation is good.

What about the implementation team?

The deployment can take one day if the network is small but if it is a larger network it could take a while longer. When we have issues with security the process becomes more complex, taking more time.

What's my experience with pricing, setup cost, and licensing?

The product could be priced better.

What other advice do I have?

I would recommend before implementation, administrators must know the exact number of users.

I rate Cisco Wireless a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller