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reviewer1646865 - PeerSpot reviewer
ICT Consultant at a tech services company with 11-50 employees
Real User
Has good stability and scalability
Pros and Cons
  • "Cisco Wireless is one of the more stable products so their products are scalable."
  • "Cisco is costlier relative to other solutions."

What is our primary use case?

Cisco Wireless is for wireless networking. We use WLAN to connect endpoints wirelessly to mobile phones, tablets, and laptops that have WiFi protocol enabled. We have more than 50 employees using this solution.

What is most valuable?

Cisco Wireless is one of the more stable products so their products are scalable.

For how long have I used the solution?

I've been using Cisco Wireless for about six years now.

What do I think about the stability of the solution?

It's stable.

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Cisco Wireless
February 2025
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What do I think about the scalability of the solution?

It's scalable.

How was the initial setup?

It's easy to set up if you have the technical knowledge. It's not a user-based deployment where you ask the user to go and deploy. You need to have some technical understanding of the solutions before you deploy them. On that level, it's easy to deploy.

Deployment requires network and hardware engineers but the number depends on the kind of deployment. It depends on the project server. Sometimes it's one or two. If it's a big project, I'll tend to use it more.  But broadly speaking, in terms of domain, you need network engineers, hardware engineers, and network architects.

What's my experience with pricing, setup cost, and licensing?

Cisco is costlier relative to other solutions.

What other advice do I have?

I would rate Cisco Wireless nine out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1593852 - PeerSpot reviewer
ICT Infrastructure Architect at a energy/utilities company with 501-1,000 employees
Real User
Reduces the cost of cabling and has good speed, security, and stability
Pros and Cons
  • "The speed and security are most valuable."
  • "Its licensing model and cost should be improved."

What is our primary use case?

We are using it just for connectivity.

How has it helped my organization?

It allows us to reduce the cost of cabling and provides mobility of users within the organization.

What is most valuable?

The speed and security are most valuable.

What needs improvement?

Its licensing model and cost should be improved. 

For how long have I used the solution?

I have been using this solution for about seven years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is quite scalable.

How are customer service and technical support?

There are no issues with their technical support.

How was the initial setup?

It is fairly easy.

What about the implementation team?

We used an outsource partner.

What's my experience with pricing, setup cost, and licensing?

It is expensive, and there are some costs in addition to the standard licensing fee. Its licensing model and cost should be improved.

Which other solutions did I evaluate?

At that time, Cisco was the main provider of such solutions, so we went with Cisco.

What other advice do I have?

I would recommend this solution. I would advise getting it done by a professional who knows what he or she is doing so that you don't run into any issues.

I would rate Cisco Wireless a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Wireless
February 2025
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
839,164 professionals have used our research since 2012.
reviewer1112427 - PeerSpot reviewer
Enterprise Architect at a tech services company with 501-1,000 employees
Reseller
Easy setup with great technical support and reliable technology
Pros and Cons
  • "The technical support is excellent."
  • "They are a pretty expensive option."

What is our primary use case?

We use the solution purely for a wide extension, in over it to achieve the desired coverage. It's a structure for our employees, and it offers end-to-end coverage for our employees to gain access to our corporate environment when they need to.

How has it helped my organization?

If you look at the Cisco products, it's sort of like buying a Mercedes-Benz, in that you know you get a brand that's well known and has a reputation of reliability. The ease of access and the simple rollout make it a natural choice. 

What is most valuable?

The ease of rollout is one of the main reasons we ended up choosing Cisco as a solution.

The initial setup is very straightforward.

The technical support is excellent.

What needs improvement?

The pricing is above average. They are a pretty expensive option. If clients don't have the budget, it can be hard to afford. The company should work to reduce the price and make them more competitive.

The solution would be better if there was some sort of server type of tool that's included in the package. If there was something that could help you fine-tune the solution a bit easier, it would be helpful.

For how long have I used the solution?

I've been using the solution for eight or nine years at this point. It's been a while.

What do I think about the stability of the solution?

The technology of the product is excellent. The solution is very reliable and stable.

What do I think about the scalability of the solution?

In our organization, there are roughly about 500 people using the Wireless. They vary from entry-level to senior management.

How are customer service and technical support?

Cisco's technical support is very, very good. They are very knowledgeable and responsive. We're quite satisfied with the level of assistance they provide to us when we need it. It's quite professional.

Which solution did I use previously and why did I switch?

We work as a service provider, and therefore we use a variety of products, including Cisco, Meraki, Ruckus, and Hadoop.

Although we've used other solutions, we've stuck with Cisco ourselves from the start.

How was the initial setup?

The initial setup was not complex. It was straightforward and very simple. The setup and deployment are one of its selling points as it is quite easy.

The deployment is pretty quick. Of course, we have a certain level of comfort with the solution after so many years, so it is easy for us. We haven't encountered any issues with the process. Other organizations should also find it relatively easy.

The solution doesn't need a lot of staff for deployment and there is very little maintenance required. Those that we do have would be fairly technical as we would require some of our CNPs to do the support and maintenance on the system.

What about the implementation team?

We don't need any consultants or implementors as we have sufficient in-house expertise. We can handle it ourselves.

What's my experience with pricing, setup cost, and licensing?

I don't work with the commercial side, I don't have any estimate on the cost.

That said, I do know that it is more expensive than other options.

What other advice do I have?

We are a service provider.

Cisco is a well-known brand especially when it comes to technology. They're one of the market leaders and they're absolutely a no-fuss vendor. I would recommend it to anyone.

It did take me a few weeks or months to get used to some aspects of the system, however, once you learn it, you get very comfortable with the processes of deployment.

I would rate the solution at a ten out of ten. It's a superior option that's easy to implement and very reliable.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
reviewer1448205 - PeerSpot reviewer
Information Technology Executive
Real User
A long-lived and reliable product with good support
Pros and Cons
  • "This product has a long life and you don't have any issues with it."
  • "There needs to be an access point that is compact and more suitable for small and medium-sized businesses."

What is our primary use case?

We have been using Cisco wireless for more than five years.

What is most valuable?

This product has a long life and you don't have any issues with it.

We are very comfortable with the access points and Wi-Fi connectivity.

What needs improvement?

There needs to be an access point that is compact and more suitable for small and medium-sized businesses.

We need an access point that can be easily managed in a big industry. As it is now, in a large organization, we would require perhaps 20 or 30 access points. Instead of this, if we had a high-range access point that is also cost-effective then it would work well.

For how long have I used the solution?

We have been using Cisco Wireless for five years. The model that we are using is now at end-of-life and we no longer have support from Cisco.

What do I think about the stability of the solution?

Stability-wise, this is a good solution and the majority of people in the industry prefer Cisco and Aruba devices.

What do I think about the scalability of the solution?

This is a scalable product.

How are customer service and technical support?

In general, Cisco's technical support is very good. They will replace hardware if needed. However, based on the locality, the support may need improvement. 

How was the initial setup?

If you have knowledge of Cisco solutions then the initial setup is easy. However, if you don't have the knowledge then it's very difficult and you need to ask for support from a third-party.

The deployment will take a week.

Which other solutions did I evaluate?

Some of our customers use Cisco Wireless, whereas others use Aruba. It is normally an issue of the quality of the local support team. People prefer the support of one vendor over another, which differs depending on the locale.

What other advice do I have?

If anybody asks me, I would recommend a Cisco device. When you consider all of the LAN and wireless features, everything is good. Cisco is now customizing products based on customer requirements, and they are also cost-effective.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1570290 - PeerSpot reviewer
Solution Manager, Network at a tech services company with 11-50 employees
Real User
Simple and easy to configure but quite pricey
Pros and Cons
  • "It's very easy to configure the access points."
  • "The reporting of the product could be improved. When I needed to troubleshoot, I couldn't get sufficient information from the controller."

What is our primary use case?

We primarily use the solution for wireless services. We use it for wireless LAN.

What is most valuable?

The simplicity is the solution's most valuable aspect.

It's very easy to configure the access points.

The solution is scalable.

The solution is stable.

The initial implementation is pretty straightforward.

What needs improvement?

The pricing is a bit high. It could be less expensive. If they could work to lessen the cost, it would be helpful.

The reporting of the product could be improved. When I needed to troubleshoot, I couldn't get sufficient information from the controller.

It would be useful if they could add in features like AI for easier troubleshooting.

For how long have I used the solution?

I used this product at my previous company. It's been seven or eight years. However, I do not work there anymore.

What do I think about the stability of the solution?

After using it for eight years, I can vouch for its stability. There are no bugs or glitches. It doesn't crash or freeze. It's very reliable in terms of performance. 

What do I think about the scalability of the solution?

The scalability is okay. It's more or less affected by the infrastructure design as it is based on coverage. When we need to expand coverage, we will have to just add more.

How are customer service and technical support?

Technical support was okay in general. However, I had one negative experience doing a proof of concept with Cisco Malaysia for a Cisco ISE product. Their engineer wasn't a master of the product. It seemed the help they gave to us wasn't that knowledgeable. 

Which solution did I use previously and why did I switch?

I also have experience with Aruba and Ruckus.

How was the initial setup?

The initial setup wasn't overly complex or difficult. It was pretty straightforward. Back then we were using the Cisco Network as well - both wired and wireless. The configuration was quite simple.

What's my experience with pricing, setup cost, and licensing?

The cost of the product is rather high. It's one of the downsides.

What other advice do I have?

We're were just a customer and an end-user. I don't have a business relationship with Cisco at this time.

I'd rate the solution at a seven out of ten. I'd rate it higher if it was more reasonable in terms of pricing and if the reporting was better.

If a company would like to implement this product, they must make sure the pricing doesn't bother them and that they buy enough devices in order to ensure proper coverage for their needs. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1454613 - PeerSpot reviewer
VP of IT at a tech services company with 51-200 employees
Real User
Good support, and it integrates well with Cisco ISE
Pros and Cons
  • "The integration with Cisco ISE is good, and together we use them to provide services."
  • "In the next release, I would like to have support for Wi-Fi 6."

What is our primary use case?

We are in the finance sector and we use this product to provide wireless connectivity access to our web application.

What is most valuable?

The integration with Cisco ISE is good, and together we use them to provide services.

What needs improvement?

In the next release, I would like to have support for Wi-Fi 6.

For how long have I used the solution?

I have been using Cisco Wireless for more than 10 years.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

The solution is scalable. In our organization, we have more than 120 users. Our customers have more than 1,000 users.

How are customer service and technical support?

The technical support from Cisco is very good.

How was the initial setup?

The installation is user-friendly. The length of time required for deployment depends on the quantity. If you have less than ten then it will take no more than between three and five hours to complete. If we have enough engineers then each access point will only take one hour.

What about the implementation team?

Our in-house team is responsible for deployment and maintenance. The number of people required to deploy depends on the size of the installation.

What's my experience with pricing, setup cost, and licensing?

Cisco Wireless is a little bit expensive when compared to other solutions.

What other advice do I have?

In summary, this is a good product and I recommend it.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Professional Services Manager at DESTEK Bilgisayar ve İletisim Hizmetleri Tic. A.S.
Consultant
It's a bit expensive but it's professional and works properly
Pros and Cons
    • "No product can be a ten out of ten and there are some security issues."

    How has it helped my organization?

    It's cloud-based. We only work with on-premise devices and usually the prices are good for our customers. 

    What is most valuable?

    The license and prices are great. 

    How are customer service and technical support?

    Their technical support is very good and important. 

    How was the initial setup?

    The initial setup is basic and simple. 

    What about the implementation team?

    I implemented myself. 

    What's my experience with pricing, setup cost, and licensing?

    It's a bit expensive but it's professional and works properly. 

    What other advice do I have?

    I would rate it a nine out of ten. No product can be a ten out of ten and there are some security issues. 

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
    PeerSpot user
    PeerSpot user
    Network Architect at ProCom Consulting
    MSP
    The ability to deploy and seamlessly manage wireless devices at our corporate office and remote locations
    Pros and Cons
    • "The ability to deploy wireless access points with templates."
    • "It gave us the ability to view wireless traffic, unwanted devices on the network, and how they affected overall network performance."
    • "Cisco Wireless gave us the ability to deploy and seamlessly manage wireless devices at our corporate office and remote locations."
    • "Most definitely the cost."

    What is our primary use case?

    Cisco Wireless gave us the ability to deploy and seamlessly manage wireless devices at our corporate office and remote locations.

    How has it helped my organization?

    It gave us the ability to view wireless traffic, unwanted devices on the network, and how they affected overall network performance.

    What is most valuable?

    • The ability to deploy wireless access points with templates.
    • The ability to use campus maps to see access point coverage.

    What needs improvement?

    Most definitely the cost. 

    For how long have I used the solution?

    More than five years.

    What's my experience with pricing, setup cost, and licensing?

    I am not a fan of Cisco's software pricing model. Their management software is far too expensive.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
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    Updated: February 2025
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