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it_user172002 - PeerSpot reviewer
Specialist IT Consultant with 1,001-5,000 employees
Vendor
Management & Monitoring features need to be improved. Integration with other Cisco products is helpful.

What is most valuable?

There are many valuable features including security, availability, scalability, integration With Cisco products, WEB Portal for guest users, and Cleanair.

How has it helped my organization?

The main improvement was the mobility of Notebooks, Tablets, SmartPhones and Warehouse functions.

What needs improvement?

Management, and Monitoring features need to be improved and the inclusion of a Cloud-based solution.

For how long have I used the solution?

4 years

Buyer's Guide
Cisco Wireless
November 2024
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
814,763 professionals have used our research since 2012.

What was my experience with deployment of the solution?

Remote APs cannot work without Main Controller when using 802.1x Authentication.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues were encountered.

How are customer service and support?

It was OK! We had some problems and always checked them with the TAC.

Which solution did I use previously and why did I switch?

We used MOTOROLA/SYMBOL. It is an solution with no innovation and less features than Cisco Wireless Solution.

How was the initial setup?

No, It was simple.

What about the implementation team?

I am an consultant and I implement for our clients.

Which other solutions did I evaluate?

Motorola and Aruba.

What other advice do I have?

That is a good solution, pay attention on Compatibility Matrix with some APs.

Disclosure: My company has a business relationship with this vendor other than being a customer: Cisco Select Partner
PeerSpot user
Senior Manager at a tech vendor with 11-50 employees
MSP
Allows us to logically to segregate traffic between multiple types of endpoint devices
Pros and Cons
  • "Cisco Wireless technology allows us to logically segregate networks, to segregate the traffic between multiple types of endpoint devices, connected to the network. For example, corporate laptops are connected to one network, corporate iPhones will go through a different network."
  • "With Cisco Wireless we have DNA technology for the frequency in which it operates, so that in case of any frequency interference it can look for and switch to another frequency, where there no interference."

    What is our primary use case?

    Cisco Wireless FlexConnect mode is for branches where the traffic can be switched locally. There is centralized switching for the corporate side where the wireless controller will be in the headquarters, and the branches will only have access points. We have the flexibility to use Cisco's FlexConnect for the branches and centralized switching for the corporate network. Combining these feature ensures the traffic flow for the wireless is being controlled and provides the best wireless scenario for the branches. You don’t need to go to the controller each and every time.

    How has it helped my organization?

    Cisco Wireless technology allows us to logically segregate networks, to segregate the traffic between multiple types of endpoint devices, connected to the network. For example, corporate laptops are connected to one network, corporate iPhones will go through a different network.

    What is most valuable?

    With Cisco Wireless we have DNA technology for the frequency in which it operates, so that in case of any frequency interference it can look for and switch to another frequency, where there no interference.

    Another feature of Cisco Wireless is that we are able to operate APs in multiple frequencies by grouping the APs into multiple groups, so we can operate the wireless in one group at 2.4 gigahertz and the other group at 5 gigahertz. This allows us to group the APs based on the business case or on the bandwidth.

    What needs improvement?

    There are a couple of shortcomings in Cisco Wireless right now. I don't see a policy model for the wireless technology solution. If Cisco could bring the wireless architecture around with the controls, it would lead to being able to fine-tune the configuration a little better.

    What do I think about the stability of the solution?

    Cisco Wireless' stability is quite good as of now. The recent APs are coming with a backbone of up to 5 MBPS throughput, and that is quite okay.

    What do I think about the scalability of the solution?

    The scalability is good.

    How is customer service and technical support?

    The technical support is good.

    How was the initial setup?

    We need to do a site survey, AP placement, and wireless configuration: Which are we going to configure, how are we going to get it authenticated, how will we go into control? So we need to have a plan. That's not only for Cisco, it's true for whichever wireless we need to deploy. We need to have a proper plan in place, but configuration-wise it is straightforward. It is simple.

    Which other solutions did I evaluate?

    The shortlist was Aruba and Cisco. The features are more or less the same, but the cost is also important.

    What other advice do I have?

    Cisco Wireless has been around for quite some time. Cisco is a leader and its Wireless product is very reliable, so investing in it is a safe bet.

    I would rate this solution at eight out of 10 because of the availability of support, and its stability.

    My most important criteria when selecting a vendor are the 

    • product knowledge
    • support from the vendor and the availability of the technical staff to support it.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Cisco Wireless
    November 2024
    Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
    814,763 professionals have used our research since 2012.
    it_user172665 - PeerSpot reviewer
    Network Engineer with 51-200 employees
    MSP
    Simple to have a guest network but cost could be improved

    What is most valuable?

    Unified management, reporting, stability, and most importantly seamless roaming

    How has it helped my organization?

    Network wide SSID’s and passkeys help the day to day function of the IT staff. Simple to have a guest network.

    What needs improvement?

    The cost could be improved.

    For how long have I used the solution?

    2 Years

    What was my experience with deployment of the solution?

    Deployment for the WLAN controllers is very simple with a proper plan of your organization’s requirements. I have deployed this across large university campuses, vpn tunnels, and small businesses.

    What do I think about the stability of the solution?

    I have had very few issues with appliances or access points dropping off.

    What do I think about the scalability of the solution?

    This goes back to properly planning your deployment. The smaller WLAN controller’s don’t grow well.

    How are customer service and technical support?

    Customer Service:

    10 out of 10

    Technical Support:

    10 out of 10

    Which solution did I use previously and why did I switch?

    I haven’t switched anyone but we do often deploy Ubiquiti Unifi equipment for our smaller clients

    How was the initial setup?

    Like all things Cisco, this can be as simple or complex as you want it. Most implementations are very simple to start.

    What about the implementation team?

    It is done in-house.

    Which other solutions did I evaluate?

    We evaluated Aruba, Ruckus, and Ubiquiti.

    What other advice do I have?

    Do your research! Make sure this product fits your needs.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Cisco Partner
    PeerSpot user
    it_user195360 - PeerSpot reviewer
    it_user195360Senior Consultant at a tech services company with 51-200 employees
    Consultant

    Cisco's TAC is, in my opinion, is one of the best support teams of the world. Cisco uses to invest a lot of resources in research and development, including TAC. About other topics, reading of release notes before doing the upgrade is extremely recommended since some features may face deactivation or malfunction. Embedded captive portal is simple but it works smoothly.

    IT Manager at a tech vendor with 51-200 employees
    Real User
    Great mobility but a little outdated
    Pros and Cons
    • "The mobility that it provides is really helpful."
    • "It's end-of-life, it will be end-of-support in the next two years. The APs are also end-of-life."

    What is most valuable?

    The mobility that it provides is really helpful. It's one full network of about 15 APs and they're all connected together; the users can move seamlessly between them.

    What needs improvement?

    Overall, it's a pretty good solution; however, it's end-of-life, it will be end-of-support in the next two years. The APs are also end-of-life. I was considering upgrading this year, however, we're planning to move to a new office and I don't want to buy new equipment just to install it in our current office, and then have to dismantle everything and move it to the new office. We just want to buy something that is useful for us.

    The model that we have is about eight or ten years old; I'm sure the marketplace has changed a lot since then. It's good but outdated, there are other features that could be better.

    The latest models, of course, have better WiFi capabilities. Our access points support 2.4 and 5 GHz. We're looking for the new AX or AC models for WiFi. I believe there is more speed with those kinds of connections.

    For how long have I used the solution?

    I have been using Cisco Wireless for about three years.

    What do I think about the stability of the solution?

    It's stable. It's working fine. There are some issues regarding moving the equipment. Otherwise, every three months or so we have an AP that hangs and we just restart it, that's it. Otherwise, everything's working fine.

    How are customer service and technical support?

    We haven't contacted support from Cisco.

    Which solution did I use previously and why did I switch?

    We have some other access points, but they are normal, standard APs. For our branch office, we use fat APs, just normal wireless outlets from off-the-shelf, like D-Link and so on. 

    How was the initial setup?

    I haven't set them up myself. There was an IT team before I started administering this network and they set up everything before me. I just received the network as it is. I just added the APs and moved them from one area to another.

    What other advice do I have?

    Cisco Wireless is good. On a scale from one to ten, I would give them a rating of seven, although to give a more accurate rating, I would need to experience something else to compare it to. I'm considering sticking with Cisco, unless I find other models that can give better performance. Cisco has a few types of models: the standard Cisco, the normal Cisco, and the Meraki one. I'm not sure if Meraki would be a better solution for us, or if the standard Cisco Wireless controller would be better. That's why I went to your website — to find other solutions and read comparisons about them.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Senior Network Administrator at Lebanese American Univeristy
    User
    Device profiling allows us to have different policies applied, but many wireless controllers' firmware have bugs in their new releases
    Pros and Cons
    • "Device profiling allows us to have different policies applied by ISE to wireless clients."
    • "Many wireless controllers' firmware have bugs in their new releases, which are not stable, especially in an environment with many wireless AP (WAP) types."

    What is our primary use case?

    We use it for WiFi for Internet, Intranet access, and VOIP in a high density area campus environment.

    How has it helped my organization?

    Wireless Voice over IP (VOIP) on a diversity of VOIP phones along with Cisco Jabber, Cisco phones, and Ascom.

    What is most valuable?

    Device profiling allows us to have different policies applied by ISE to wireless clients.

    What needs improvement?

    Many wireless controllers' firmware have bugs in their new releases, which are not stable, especially in an environment with many wireless AP (WAP) types.

    For how long have I used the solution?

    More than five years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Network Support Engineer at Nigeria LNG Limited
    Real User
    Top 20
    Good performance, stable, scalable, and easy to deploy
    Pros and Cons
    • "It integrates with Cisco Adaptive Security Appliance (ASA)."
    • "The pricing could be reduced."

    What is our primary use case?

    We use this solution to connect to the access point and link users wirelessly to the network, and centrally manage the APs.

    What is most valuable?

    The performance is fantastic.

    It integrates with Cisco Adaptive Security Appliance (ASA). 

    What needs improvement?

    The pricing could be reduced.

    For how long have I used the solution?

    I have been using Cisco Wireless for five years.

    What do I think about the stability of the solution?

    Cisco Wireless is a stable product.

    What do I think about the scalability of the solution?

    Cisco Wireless is scalable. We have many users. We have guests that come in who have contractors, which brings our user amount to approximately 5,000.

    Which solution did I use previously and why did I switch?

    Previously, we have not used any other solutions.

    How was the initial setup?

    The deployment is easy. The installation takes two or three days.

    When you compare it toith standalone APs, with the introduction of the controllers, it's deployed in a split second and up and running.

    Because it is integrated with Cisco ASA, we have two teams of eight people to maintain this solution.

    What about the implementation team?

    We installed and deployed this solution ourselves.

    What's my experience with pricing, setup cost, and licensing?

    It's expensive. The price could be cheaper.

    The license is a one-time purchase.

    What other advice do I have?

    I would recommend this solution to others.

    I would rate Cisco Wireless an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Head of IT Network Division at Panorinformatika
    Real User
    Very flexible and can solve complex issues
    Pros and Cons
    • "This is a very stable solution that solves complex issues."
    • "An expensive solution that small companies cannot afford."

    What is our primary use case?

    The primary use case for our customers is having a product that provides a solution to complex problems. We have more than 100 customers using Cisco Wireless. 

    What is most valuable?

    Being able to solve the complex issues of our customers with a stable solution is very valuable. The fact that it is also very flexible adds to the value. 

    What needs improvement?

    One of the issues with Cisco, particularly for smaller companies, is the cost. A small company can't afford to pay the price of a Cisco product. The price is a very important factor for our customers. 

    For how long have I used the solution?

    I've been using this solution for about two years. 

    What do I think about the stability of the solution?

    The solution is stable. 

    What do I think about the scalability of the solution?

    This solution is scalable. 

    How are customer service and technical support?

    We receive great technical support from Cisco. 

    How was the initial setup?

    The initial setup was relatively straightforward, although it took a little longer than expected. We have one person who deals with the maintenance and any issues that arise. 

    What's my experience with pricing, setup cost, and licensing?

    I believe licensing is paid on a monthly basis. 

    What other advice do I have?

    This is a great product and despite the high cost, I rate it a 10 out of 10 for performance. 

    Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
    PeerSpot user
    Technical Account Manager at a comms service provider with 10,001+ employees
    Real User
    Easy to use but the configuration interface could be easier
    Pros and Cons
    • "You need to learn the technology but after that the setup is easy."
    • "The configuration interface could be easier. They should make roaming easier and should fix it so that when you cross a building you can keep the signal."

    What is our primary use case?

    It's very useful in terms of mobility. Before this solution you would have to find a product to connect to and to have a security ICU. Now it's much easier with personal customization.

    What is most valuable?

    Ease of use is the most valuable feature. 

    What needs improvement?

    The configuration interface could be easier. They should make roaming easier and should fix it so that when you cross a building you can keep the signal.

    What do I think about the scalability of the solution?

    It has very good scalability. 

    How are customer service and technical support?

    I would rate their technical support a seven out of ten because the solution's support can always use improvement. 

    Which solution did I use previously and why did I switch?

    We previously used Aruba. Their technique is the same but it's easier with Cisco.

    How was the initial setup?

    You need to learn the technology but after that the setup is easy.

    What other advice do I have?

    I would rate it a seven out of ten. It's good but it's not a ten because there are some specific technicalities they can improve on. I would recommend using this technology. 

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
    PeerSpot user
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    Download our free Cisco Wireless Report and get advice and tips from experienced pros sharing their opinions.
    Updated: November 2024
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