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it_user172665 - PeerSpot reviewer
Network Engineer with 51-200 employees
MSP
Simple to have a guest network but cost could be improved

What is most valuable?

Unified management, reporting, stability, and most importantly seamless roaming

How has it helped my organization?

Network wide SSID’s and passkeys help the day to day function of the IT staff. Simple to have a guest network.

What needs improvement?

The cost could be improved.

For how long have I used the solution?

2 Years

Buyer's Guide
Cisco Wireless
November 2024
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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What was my experience with deployment of the solution?

Deployment for the WLAN controllers is very simple with a proper plan of your organization’s requirements. I have deployed this across large university campuses, vpn tunnels, and small businesses.

What do I think about the stability of the solution?

I have had very few issues with appliances or access points dropping off.

What do I think about the scalability of the solution?

This goes back to properly planning your deployment. The smaller WLAN controller’s don’t grow well.

How are customer service and support?

Customer Service:

10 out of 10

Technical Support:

10 out of 10

Which solution did I use previously and why did I switch?

I haven’t switched anyone but we do often deploy Ubiquiti Unifi equipment for our smaller clients

How was the initial setup?

Like all things Cisco, this can be as simple or complex as you want it. Most implementations are very simple to start.

What about the implementation team?

It is done in-house.

Which other solutions did I evaluate?

We evaluated Aruba, Ruckus, and Ubiquiti.

What other advice do I have?

Do your research! Make sure this product fits your needs.

Disclosure: My company has a business relationship with this vendor other than being a customer: Cisco Partner
PeerSpot user
it_user195360 - PeerSpot reviewer
it_user195360Senior Consultant at a tech services company with 51-200 employees
Consultant

Cisco's TAC is, in my opinion, is one of the best support teams of the world. Cisco uses to invest a lot of resources in research and development, including TAC. About other topics, reading of release notes before doing the upgrade is extremely recommended since some features may face deactivation or malfunction. Embedded captive portal is simple but it works smoothly.

Region Head - S1@Dimension Data India at a computer software company with 51-200 employees
Real User
Scalable, simple installation, and wonderful technical support
Pros and Cons
  • "Cisco Wireless is scalable."

    For how long have I used the solution?

    I have been using Cisco Wireless for approximately 25 years.

    What do I think about the scalability of the solution?

    Cisco Wireless is scalable.

    We have approximately 2,500 people using this solution in my organization.

    How are customer service and support?

    The technical support is very good.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We were previously using Linksys many years ago but they were acquired by Cisco, and we made the migration to Cisco.

    How was the initial setup?

    The installation is straightforward.

    What about the implementation team?

    We have four engineers and one administrator that can do the implementation and maintenance of the solution.

    What's my experience with pricing, setup cost, and licensing?

    We are on an annual license. The license and the hardware are expensive.

    What other advice do I have?

    I would recommend the solution to others.

    I rate Cisco Wireless an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Yafar Khan - PeerSpot reviewer
    Yafar KhanSenior Network Engineer at a museum or institution with 501-1,000 employees
    Top 5Real User

    In today's digital age, a stable and reliable Wi-Fi connection is paramount for businesses, institutions, and organizations. The demand for seamless connectivity has never been higher, and addressing this need is a top priority for many IT management teams. At our organization, providing a stable Wi-Fi experience to a user base of around 4000 individuals is a key objective. To meet this challenge, we turned to Cisco's wireless solution, and the results have been nothing short of impressive.


    Our journey with Cisco's wireless technology began four years ago when we initially deployed the solution. It didn't take long for us to realize the inherent stability and reliability it offered. The network was robust and dependable, ensuring that our users had consistent and uninterrupted access to the internet and our internal resources. This stable foundation allowed our organization to flourish in an increasingly digital world.


    Recently, we took our commitment to providing an exceptional Wi-Fi experience to the next level by integrating our Wireless LAN Controller (WLC) with Cisco's DNA Connector and Cisco Space. This strategic move was motivated by our desire to unlock new features and capabilities for our network. While these modules come with different licenses and price tags, the investment has been justified by the significant value they bring.


    One of the standout advantages of our Cisco wireless network is its scalability. As our organization grows, our network can easily expand to accommodate increased demand without compromising on performance or security. This ability to adapt and scale seamlessly is invaluable in today's dynamic business landscape.


    In conclusion, our organization's objective of providing stable Wi-Fi connectivity to a user base of 4000 individuals has been made possible through the deployment of Cisco's wireless solution. The recent integration of Cisco DNA Connector and Cisco Space has further enhanced our capabilities, even though it required investments in licenses and modules. The advantages of scalability and security that come with our Cisco wireless network have proven to be invaluable, allowing us to meet the growing demands of our digital landscape and ensuring a seamless Wi-Fi experience for all our users. As we continue to evolve, Cisco remains a trusted partner on our journey towards a more connected and secure future.

    Buyer's Guide
    Cisco Wireless
    November 2024
    Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
    816,636 professionals have used our research since 2012.
    IT Manager at a tech vendor with 51-200 employees
    Real User
    Great mobility but a little outdated
    Pros and Cons
    • "The mobility that it provides is really helpful."
    • "It's end-of-life, it will be end-of-support in the next two years. The APs are also end-of-life."

    What is most valuable?

    The mobility that it provides is really helpful. It's one full network of about 15 APs and they're all connected together; the users can move seamlessly between them.

    What needs improvement?

    Overall, it's a pretty good solution; however, it's end-of-life, it will be end-of-support in the next two years. The APs are also end-of-life. I was considering upgrading this year, however, we're planning to move to a new office and I don't want to buy new equipment just to install it in our current office, and then have to dismantle everything and move it to the new office. We just want to buy something that is useful for us.

    The model that we have is about eight or ten years old; I'm sure the marketplace has changed a lot since then. It's good but outdated, there are other features that could be better.

    The latest models, of course, have better WiFi capabilities. Our access points support 2.4 and 5 GHz. We're looking for the new AX or AC models for WiFi. I believe there is more speed with those kinds of connections.

    For how long have I used the solution?

    I have been using Cisco Wireless for about three years.

    What do I think about the stability of the solution?

    It's stable. It's working fine. There are some issues regarding moving the equipment. Otherwise, every three months or so we have an AP that hangs and we just restart it, that's it. Otherwise, everything's working fine.

    How are customer service and technical support?

    We haven't contacted support from Cisco.

    Which solution did I use previously and why did I switch?

    We have some other access points, but they are normal, standard APs. For our branch office, we use fat APs, just normal wireless outlets from off-the-shelf, like D-Link and so on. 

    How was the initial setup?

    I haven't set them up myself. There was an IT team before I started administering this network and they set up everything before me. I just received the network as it is. I just added the APs and moved them from one area to another.

    What other advice do I have?

    Cisco Wireless is good. On a scale from one to ten, I would give them a rating of seven, although to give a more accurate rating, I would need to experience something else to compare it to. I'm considering sticking with Cisco, unless I find other models that can give better performance. Cisco has a few types of models: the standard Cisco, the normal Cisco, and the Meraki one. I'm not sure if Meraki would be a better solution for us, or if the standard Cisco Wireless controller would be better. That's why I went to your website — to find other solutions and read comparisons about them.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Senior Network Administrator at Lebanese American Univeristy
    User
    Device profiling allows us to have different policies applied, but many wireless controllers' firmware have bugs in their new releases
    Pros and Cons
    • "Device profiling allows us to have different policies applied by ISE to wireless clients."
    • "Many wireless controllers' firmware have bugs in their new releases, which are not stable, especially in an environment with many wireless AP (WAP) types."

    What is our primary use case?

    We use it for WiFi for Internet, Intranet access, and VOIP in a high density area campus environment.

    How has it helped my organization?

    Wireless Voice over IP (VOIP) on a diversity of VOIP phones along with Cisco Jabber, Cisco phones, and Ascom.

    What is most valuable?

    Device profiling allows us to have different policies applied by ISE to wireless clients.

    What needs improvement?

    Many wireless controllers' firmware have bugs in their new releases, which are not stable, especially in an environment with many wireless AP (WAP) types.

    For how long have I used the solution?

    More than five years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1678209 - PeerSpot reviewer
    IT Manager at a computer software company with 201-500 employees
    Real User
    Reliable, scalable, and easy to install
    Pros and Cons
    • "Cisco Wireless solutions are easy to use."
    • "In the future, I would like to have Cisco add video documentation on configuring and overall learning of how to use the solutions. For example, in such areas as, security, authentication, and load balancing."

    What is our primary use case?

    I use Cisco Wireless for wired and wireless networking.

    What is most valuable?

    Cisco Wireless solutions are easy to use.

    What needs improvement?

    In the future, I would like to have Cisco add video documentation on configuring and overall learning of how to use the solutions. For example, in such areas as, security, authentication, and load balancing.

    For how long have I used the solution?

    I have been using Cisco Wireless within the past 12 months.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    Cisco Wireless scalability is good.

    We have approximately 500 people using this solution in my organization.

    We have plans to expand the use of this solution in the future.

    How are customer service and technical support?

    I have not used Cisco's technical support but I have contacted the distributor for assistance.

    How was the initial setup?

    The initial setup was easy.

    What's my experience with pricing, setup cost, and licensing?

    The price of Cisco Wireless is expensive and there is an additional cost for support.

    What other advice do I have?

    I rate Cisco Wireless a nine out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    JOHNOKUNADE - PeerSpot reviewer
    Network Support Engineer at Nigeria LNG Limited
    Real User
    Top 20
    Good performance, stable, scalable, and easy to deploy
    Pros and Cons
    • "It integrates with Cisco Adaptive Security Appliance (ASA)."
    • "The pricing could be reduced."

    What is our primary use case?

    We use this solution to connect to the access point and link users wirelessly to the network, and centrally manage the APs.

    What is most valuable?

    The performance is fantastic.

    It integrates with Cisco Adaptive Security Appliance (ASA). 

    What needs improvement?

    The pricing could be reduced.

    For how long have I used the solution?

    I have been using Cisco Wireless for five years.

    What do I think about the stability of the solution?

    Cisco Wireless is a stable product.

    What do I think about the scalability of the solution?

    Cisco Wireless is scalable. We have many users. We have guests that come in who have contractors, which brings our user amount to approximately 5,000.

    Which solution did I use previously and why did I switch?

    Previously, we have not used any other solutions.

    How was the initial setup?

    The deployment is easy. The installation takes two or three days.

    When you compare it toith standalone APs, with the introduction of the controllers, it's deployed in a split second and up and running.

    Because it is integrated with Cisco ASA, we have two teams of eight people to maintain this solution.

    What about the implementation team?

    We installed and deployed this solution ourselves.

    What's my experience with pricing, setup cost, and licensing?

    It's expensive. The price could be cheaper.

    The license is a one-time purchase.

    What other advice do I have?

    I would recommend this solution to others.

    I would rate Cisco Wireless an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Head of IT Network Division at Panorinformatika
    Real User
    Very flexible and can solve complex issues
    Pros and Cons
    • "This is a very stable solution that solves complex issues."
    • "An expensive solution that small companies cannot afford."

    What is our primary use case?

    The primary use case for our customers is having a product that provides a solution to complex problems. We have more than 100 customers using Cisco Wireless. 

    What is most valuable?

    Being able to solve the complex issues of our customers with a stable solution is very valuable. The fact that it is also very flexible adds to the value. 

    What needs improvement?

    One of the issues with Cisco, particularly for smaller companies, is the cost. A small company can't afford to pay the price of a Cisco product. The price is a very important factor for our customers. 

    For how long have I used the solution?

    I've been using this solution for about two years. 

    What do I think about the stability of the solution?

    The solution is stable. 

    What do I think about the scalability of the solution?

    This solution is scalable. 

    How are customer service and technical support?

    We receive great technical support from Cisco. 

    How was the initial setup?

    The initial setup was relatively straightforward, although it took a little longer than expected. We have one person who deals with the maintenance and any issues that arise. 

    What's my experience with pricing, setup cost, and licensing?

    I believe licensing is paid on a monthly basis. 

    What other advice do I have?

    This is a great product and despite the high cost, I rate it a 10 out of 10 for performance. 

    Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
    PeerSpot user
    Technica8dcf - PeerSpot reviewer
    Technical Account Manager at a comms service provider with 10,001+ employees
    Real User
    Easy to use but the configuration interface could be easier
    Pros and Cons
    • "You need to learn the technology but after that the setup is easy."
    • "The configuration interface could be easier. They should make roaming easier and should fix it so that when you cross a building you can keep the signal."

    What is our primary use case?

    It's very useful in terms of mobility. Before this solution you would have to find a product to connect to and to have a security ICU. Now it's much easier with personal customization.

    What is most valuable?

    Ease of use is the most valuable feature. 

    What needs improvement?

    The configuration interface could be easier. They should make roaming easier and should fix it so that when you cross a building you can keep the signal.

    What do I think about the scalability of the solution?

    It has very good scalability. 

    How are customer service and technical support?

    I would rate their technical support a seven out of ten because the solution's support can always use improvement. 

    Which solution did I use previously and why did I switch?

    We previously used Aruba. Their technique is the same but it's easier with Cisco.

    How was the initial setup?

    You need to learn the technology but after that the setup is easy.

    What other advice do I have?

    I would rate it a seven out of ten. It's good but it's not a ten because there are some specific technicalities they can improve on. I would recommend using this technology. 

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
    PeerSpot user
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    Updated: November 2024
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