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Integration Manager at Newcom
MSP
It provides coverage for the whole factory
Pros and Cons
  • "Cisco Wireless is scalable."
  • "The price of Cisco Wireless could be lower."

What is our primary use case?

Our client is a manufacturer that uses Cisco Wireless to provide WiFi coverage for the entire factory. 

For how long have I used the solution?

We implemented Cisco Wireless two years ago.

What do I think about the stability of the solution?

Cisco Wireless is stable.

What do I think about the scalability of the solution?

Cisco Wireless is scalable.

Buyer's Guide
Cisco Wireless
February 2025
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
839,255 professionals have used our research since 2012.

How was the initial setup?

Setting up Cisco Wireless isn't easy, but it's not that difficult, either.

What's my experience with pricing, setup cost, and licensing?

The price of Cisco Wireless could be lower.

What other advice do I have?

I rate Cisco Wireless eight out of 10. However, I wouldn't typically recommend Cisco Wireless. In this case, the clients had to implement Cisco to meet a corporate standard. If someone asked me to suggest a good WiFi solution, I would say Ruckus.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer1467366 - PeerSpot reviewer
IT at a manufacturing company with 201-500 employees
Real User
Has good technical support, offers very good performance, and scales well
Pros and Cons
  • "We've found the technical support to be helpful and responsive."
  • "Older versions are complex to configure and implement."

What is our primary use case?

The solution is primarily used to connect users to the internet. It's the main product we use for this purpose.

What is most valuable?

The performance is very good. 

The solution has proven to be quite stable over the years. It's one of its most valuable aspects.

The scalability is very good.

We've found the technical support to be helpful and responsive.

What needs improvement?

If it was even more stable, that would be ideal. The stability is good, however, it's always something that can be improved upon. 

Older versions are complex to configure and implement.

The pricing of the product is quite high compared to other solutions.

For how long have I used the solution?

I started using Cisco in 2012. I've been using it for a long time. It's been about nine years or so at this point.

What do I think about the stability of the solution?

We've found the stability to be very reliable. It doesn't crash or freeze. There are no bugs or glitches. It's very good overall. 

What do I think about the scalability of the solution?

You can scale the product easily. If a company needs to expand it, it can do so. It's not a problem.

More than 100 users are using it in our organization.

I'm not sure if we have plans to continue to use it or not. That's more of a management decision. However, I would be happy to keep using Cisco, as it is a very good product.

How are customer service and technical support?

I've reached out to technical support in the past. The service is good. I'd say that the response time is fast, and the support is professional. We've been quite happy with the level of service we are provided.

Which solution did I use previously and why did I switch?

I also have experience with Ruckus, Ubiquiti, and Huawei wireless solutions.

How was the initial setup?

The older product has an installation that is complex, and not easy to configure. This is the disadvantage of older Cisco products. It's possible that they've sorted this out and newer versions are much easier to configure. The wireless controller on older devices is just very difficult. With the older versions, you need to tag some columns, for example. It's just a more complex process.

I was not the person who originally configured the solution and therefore can't speak to how long the deployment actually took.

What's my experience with pricing, setup cost, and licensing?

The solution is quite expensive. It doesn't offer the best pricing on the market. There are cheaper options.

What other advice do I have?

We are customers and end-users. We use it in our organization. We don't have a business relationship with Cisco.

We are using the latest version of the solution. We are using an older version. I do not have the version number on hand.

On a scale from one to ten, I would rate this product at a nine. It's very reliable and we've been very happy with its overall capabilities so far. It does not disappoint.

I'd recommend the solution to other organizations.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Wireless
February 2025
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
839,255 professionals have used our research since 2012.
Senior Technical Consultant at a tech services company with 201-500 employees
Consultant
A stable solution for those who need security
Pros and Cons
  • "Security is an important feature for my customers, and I am able to offer this to them with our Cisco products."
  • "The classic Cisco wireless interface is difficult for users to learn."

What is our primary use case?

I use the Cisco wireless network at my company. I also sell all of the Cisco solutions, and most of these are for wireless networks. I also sell the related security products.

How has it helped my organization?

Security is an important feature for my customers, and I am able to offer this to them with our Cisco products.

What is most valuable?

I find the most valuable feature to be the security. People in Thailand consider their machines to be valuable, and this is their way of protecting them.

What needs improvement?

At this time, Cisco solutions integrate with other Cisco products. This is necessary in order for them to work completely. I would like to see better and easier integration with third party products.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

My impression as a re-seller is that the Cisco products are stable.

What do I think about the scalability of the solution?

The scalability of the product depends very much on the customer and their needs.

At this time I have approximately ten customers, including the Airport of Thailand.

Which solution did I use previously and why did I switch?

I have used other vendors for security related products.

How was the initial setup?

At this time, I feel that setting up these products is complex and difficult for customers to understand. I have found that the classic Cisco wireless interface is difficult for users to learn.

What about the implementation team?

The deployment time for these solutions is approximately two weeks.

We have less than five people to assist with deployment of these solutions.

What's my experience with pricing, setup cost, and licensing?

I think that the solution is expensive because the customer has to pay for a full year, at a minimum, in up-front costs.

What other advice do I have?

I would rate this solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Board Member and Co-Owner at a comms service provider with 51-200 employees
Real User
Helpful support, easy to set up , and offers good stability
Pros and Cons
  • "The support is very good. Technical support is very helpful."
  • "For all products on the market, the availability of the products may not be ideal. We're waiting on a lot of products simply due to the fact that there's a material shortage. We've ordered products and have had to wait three or four months for anything to get delivered. This is not just Cisco. It's a problem on the market for all components which include semiconductors."

What is our primary use case?

We use the solution for our company as well as for our clients. 

What is most valuable?

What's the most important for us is the reliability of this product, and that's it. We are sure that they work fine and they are fully developed and add great new functions.

The support is very good.  Technical support is very helpful.

The initial setup is easy - especially in the Mobility Express solution.

The stability is very good. 

What needs improvement?

Cisco proposed a new version of their product, however, I don't have any requirements which are not already met.

For all products on the market, the availability of the products may not be ideal. We're waiting on a lot of products simply due to the fact that there's a material shortage. We've ordered products and have had to wait three or four months for anything to get delivered. This is not just Cisco. It's a problem on the market for all components which include semiconductors.

For how long have I used the solution?

I've used the solution for 20 years. I've used the solution for a long time. 

What do I think about the stability of the solution?

We've never faced any stability issues. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

We use this solution for medium enterprises. 

How are customer service and technical support?

I'm very satisfied with technical support. The technical support of Cisco is the best on the market. They are very helpful and responsive. 

Which solution did I use previously and why did I switch?

I also work with Fortinet. I have much more experience with Cisco. I don't have so much experience with Fortinet.

How was the initial setup?

The initial setup is very straightforward. It's not overly difficult or complex. A company shouldn't have any issues with the process. 

What about the implementation team?

As integrators, we can install the solution for our clients. 

What's my experience with pricing, setup cost, and licensing?

They have different products which can be used by some customers, from small and medium to large enterprises. The portfolio is very wide. It's difficult to say if they are expensive or not as they have expensive products, however, they are very scalable and great for very large objects.

Maybe they are a little bit above the average on the market, however, for what you get, mostly it's worth it.

What other advice do I have?

I'm a system integrator. I'm a Cisco partner. The company is a Cisco Gold Partner.

Cisco is great due to the fact that there is so much documentation online. It's very easy to research it and learn it and to troubleshoot if you need, simply due to the fact that there's so much shared knowledge out there. I'm not sure if that;'s the case for any other solution. 

I'd rate the solution at a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
JOHNOKUNADE - PeerSpot reviewer
Network Support Engineer at Nigeria LNG Limited
Real User
Top 20
Good performance, stable, scalable, and easy to deploy
Pros and Cons
  • "It integrates with Cisco Adaptive Security Appliance (ASA)."
  • "The pricing could be reduced."

What is our primary use case?

We use this solution to connect to the access point and link users wirelessly to the network, and centrally manage the APs.

What is most valuable?

The performance is fantastic.

It integrates with Cisco Adaptive Security Appliance (ASA). 

What needs improvement?

The pricing could be reduced.

For how long have I used the solution?

I have been using Cisco Wireless for five years.

What do I think about the stability of the solution?

Cisco Wireless is a stable product.

What do I think about the scalability of the solution?

Cisco Wireless is scalable. We have many users. We have guests that come in who have contractors, which brings our user amount to approximately 5,000.

Which solution did I use previously and why did I switch?

Previously, we have not used any other solutions.

How was the initial setup?

The deployment is easy. The installation takes two or three days.

When you compare it toith standalone APs, with the introduction of the controllers, it's deployed in a split second and up and running.

Because it is integrated with Cisco ASA, we have two teams of eight people to maintain this solution.

What about the implementation team?

We installed and deployed this solution ourselves.

What's my experience with pricing, setup cost, and licensing?

It's expensive. The price could be cheaper.

The license is a one-time purchase.

What other advice do I have?

I would recommend this solution to others.

I would rate Cisco Wireless an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Manager at a tech vendor with 51-200 employees
Real User
Great mobility but a little outdated
Pros and Cons
  • "The mobility that it provides is really helpful."
  • "It's end-of-life, it will be end-of-support in the next two years. The APs are also end-of-life."

What is most valuable?

The mobility that it provides is really helpful. It's one full network of about 15 APs and they're all connected together; the users can move seamlessly between them.

What needs improvement?

Overall, it's a pretty good solution; however, it's end-of-life, it will be end-of-support in the next two years. The APs are also end-of-life. I was considering upgrading this year, however, we're planning to move to a new office and I don't want to buy new equipment just to install it in our current office, and then have to dismantle everything and move it to the new office. We just want to buy something that is useful for us.

The model that we have is about eight or ten years old; I'm sure the marketplace has changed a lot since then. It's good but outdated, there are other features that could be better.

The latest models, of course, have better WiFi capabilities. Our access points support 2.4 and 5 GHz. We're looking for the new AX or AC models for WiFi. I believe there is more speed with those kinds of connections.

For how long have I used the solution?

I have been using Cisco Wireless for about three years.

What do I think about the stability of the solution?

It's stable. It's working fine. There are some issues regarding moving the equipment. Otherwise, every three months or so we have an AP that hangs and we just restart it, that's it. Otherwise, everything's working fine.

How are customer service and technical support?

We haven't contacted support from Cisco.

Which solution did I use previously and why did I switch?

We have some other access points, but they are normal, standard APs. For our branch office, we use fat APs, just normal wireless outlets from off-the-shelf, like D-Link and so on. 

How was the initial setup?

I haven't set them up myself. There was an IT team before I started administering this network and they set up everything before me. I just received the network as it is. I just added the APs and moved them from one area to another.

What other advice do I have?

Cisco Wireless is good. On a scale from one to ten, I would give them a rating of seven, although to give a more accurate rating, I would need to experience something else to compare it to. I'm considering sticking with Cisco, unless I find other models that can give better performance. Cisco has a few types of models: the standard Cisco, the normal Cisco, and the Meraki one. I'm not sure if Meraki would be a better solution for us, or if the standard Cisco Wireless controller would be better. That's why I went to your website — to find other solutions and read comparisons about them.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Owner at JOAT
Real User
The devices and licensing aren't worth the cost and the range of APs are mediocre at best

What is our primary use case?

A small office at the time that needed the ability to host network services that changed daily.

How has it helped my organization?

  • Overall cost per unit including licensing was too high for the value.
  • The range of the APs was not excellent but mediocre at best. 

What is most valuable?

The ability to control any device from the cloud.

What needs improvement?

Significantly reduce the licensing fees.

For how long have I used the solution?

One to three years.

Which solution did I use previously and why did I switch?

Checking out alternatives right now.

What's my experience with pricing, setup cost, and licensing?

Don't use Cisco Meraki. While pretty, the devices and licensing aren't worth the cost.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user504159 - PeerSpot reviewer
CEO at a tech services company with 51-200 employees
Real User
Authentication enables employees from around the world to log in with their own credentials
Pros and Cons
  • "Authentication is the important feature for us. My IT staff no longer has to look after catering to clients who come from overseas."

    What is our primary use case?

    I have deployed it in a factory. I have a lot of people who come to visit from all over the globe. People come from Southeast Asia, from Europe, from South America, from the US, etc. We need to have a common platform wherein people who visit are able to log in to the corporate network. They do not need to do a guest login, they can just log in as they usually do. That's the primary use.

    How has it helped my organization?

    Since we have a central server from which our authentication is run, a user who comes from, let's say, California, doesn't have to ask any for credentials. He just comes to my network, logs in with his own username and password, and he gets access to his database. Authentication has played a big role for us, and it has given us mobility.

    My IT staff no longer has to look after catering to clients who come from overseas. My staff members are busy doing their own work, and that overseas client or any other person is able to do his work without intervention from IT. This authentication scenario has saved us a lot of problems. Earlier, we had to create a guest user, give him a VPN, ensure that he logged in to his own network, and that he got access to his data. We don't have to do that now.

    What is most valuable?

    Authentication is the important feature for us.

    What needs improvement?

    There are certain features which I would want which are not there. There is always a wish list, that my WiFi should give me one, two, three, four, five. Certain things come, certain things don't, and certain things come at a cost. It fulfills about 75-80 percent of what I'm looking for. Things on my wish list are available at an additional cost but I can live without those thing, so I'm fine with it. 

    For how long have I used the solution?

    Three to five years.

    What do I think about the stability of the solution?

    It has been a fairly stable network, I have not had many problems with it. We had to upgrade the iOS once or twice, but that's about it. After that, we have not really had a problem.

    What do I think about the scalability of the solution?

    We had to upgrade our access points. It's had been about six or seven years that those had been in. Scalability-wise, some of the old iOS is not supported on the new controller, but that's fine. We accepted that and we now have two products. We now have a 3800 deployed.

    How are customer service and technical support?

    We have had a decent experience so far with Cisco technical support. We've not had any issues, so I would say the support has been good.

    Which solution did I use previously and why did I switch?

    Before this solution we did not have any wireless solution, we had a stand-alone wireless. My global team wanted Cisco, so we went with Cisco. But, in a couple of other places, we've used Aruba and we're quite satisfied with it as well.

    But it's something like when you prefer a certain flavor of coffee. It's not that you don't like the other coffee, but you like coffee A better than coffee B. It's just the comfort level or maybe you feel better with a certain product. So there's nothing wrong with the product that I'm currently using. I'm using Cisco and I'm quite satisfied with it. Otherwise, given a choice, given the funds, if someone were to say, “What is the next thing that you would like to move to?” because my experience with the alternate product has been really good, I would switch to that.

    How was the initial setup?

    The setup is not really complex. It was quite easy. We had to refer to a couple of things, but I come from a background where I have that kind of experience, so it was easy for me.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is okay. I believe it is competitively priced. But it is not just the price by itself, it's the price and the technical features. The features also play a big role. It has to give me the relevant output. That is more important. Price is secondary. Price will not play a very big role because if it does not deliver what I need... For example, if I were to buy a car without an engine, that's still a car, but it is of no use. I might as well buy a car that works.

    They have simplified the licensing. Now there is a single license that is required. Earlier, multiple licenses were required. Single licensing is good. As a customer, I don't need to keep an inventory of multiple licenses.

    What other advice do I have?

    Up until now, it has been a good product, so go ahead with it. It works well. We have been happy with it for the last four years.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Installation partner.
    PeerSpot user
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    Updated: February 2025
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