I like many of the features that Cisco Wireless has to offer.
IT Architect at a manufacturing company with 10,001+ employees
Feature-rich, reasonably-priced, and the technical support is fine
Pros and Cons
- "I like many of the features that Cisco Wireless has to offer."
- "Code stability is something that needs to be improved."
What is most valuable?
What needs improvement?
Code stability is something that needs to be improved.
For how long have I used the solution?
I have been working with Cisco Wireless for 10 years.
How are customer service and support?
The technical support is fine.
Buyer's Guide
Cisco Wireless
November 2024
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814,763 professionals have used our research since 2012.
What's my experience with pricing, setup cost, and licensing?
The price of this product is reasonable.
What other advice do I have?
My advice for anybody who is implementing Cisco Wireless is that they need to know the products. There are a lot of features that you can turn on and off, so they need to know the product itself. It's not as simple as it seems.
I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Support Team Leader at a tech services company with 201-500 employees
Latest technology, simple installation, and good support
Pros and Cons
- "Cisco Wireless always has the latest technology that supports WiFi 5 and 6."
- "The solution could improve by having an advanced model with a controller. Additionally, the solution could be more secure."
What is our primary use case?
I am using the Cisco Wireless WAP 300, 200, and 100 series.
What is most valuable?
Cisco Wireless always has the latest technology that supports WiFi 5 and 6.
What needs improvement?
The solution could improve by having an advanced model with a controller. Additionally, the solution could be more secure.
For how long have I used the solution?
I have been using Cisco Wireless for approximately two years.
What do I think about the stability of the solution?
I have found Cisco Wireless to be stable.
What do I think about the scalability of the solution?
The solution is scalable, it has many features for scaling that you can use to control many devices.
Cisco Wireless is good for small to medium-sized businesses.
We have approximately 100 users using this solution.
How are customer service and support?
The support has been good. I have had no issues with them.
How was the initial setup?
The implementation is simple.
What about the implementation team?
One engineer can install the solution. We have two engineers for the support of the solution.
What's my experience with pricing, setup cost, and licensing?
There is no license required to use Cisco Wireless solutions.
What other advice do I have?
I would recommend this solution.
I rate Cisco Wireless an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Cisco Wireless
November 2024
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
814,763 professionals have used our research since 2012.
Region Head - S1@Dimension Data India at a computer software company with 51-200 employees
Scalable, simple installation, and wonderful technical support
Pros and Cons
- "Cisco Wireless is scalable."
For how long have I used the solution?
I have been using Cisco Wireless for approximately 25 years.
What do I think about the scalability of the solution?
Cisco Wireless is scalable.
We have approximately 2,500 people using this solution in my organization.
How are customer service and support?
The technical support is very good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were previously using Linksys many years ago but they were acquired by Cisco, and we made the migration to Cisco.
How was the initial setup?
The installation is straightforward.
What about the implementation team?
We have four engineers and one administrator that can do the implementation and maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
We are on an annual license. The license and the hardware are expensive.
What other advice do I have?
I would recommend the solution to others.
I rate Cisco Wireless an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Owner at JOAT
The devices and licensing aren't worth the cost and the range of APs are mediocre at best
What is our primary use case?
A small office at the time that needed the ability to host network services that changed daily.
How has it helped my organization?
- Overall cost per unit including licensing was too high for the value.
- The range of the APs was not excellent but mediocre at best.
What is most valuable?
The ability to control any device from the cloud.
What needs improvement?
Significantly reduce the licensing fees.
For how long have I used the solution?
One to three years.
Which solution did I use previously and why did I switch?
Checking out alternatives right now.
What's my experience with pricing, setup cost, and licensing?
Don't use Cisco Meraki. While pretty, the devices and licensing aren't worth the cost.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Engineer at a mining and metals company with 10,001+ employees
Supports real-time applications such as VoIP and Video Conferencing over wireless
Pros and Cons
- "It can provide support for real-time applications, such as VoIP and Video Conferencing over wireless infrastructure."
- "The bind configuration between a physical port and an IP address is missing."
What is most valuable?
Mobility device support. It can provide support for real-time applications, such as VoIP and Video Conferencing over wireless infrastructure.
How has it helped my organization?
For industrial IT (sensors, programmed logical controllers, trains, ports, mines) and IT for offices, we can support real-time information, reducing risk for people, speeding up time to market and giving real-time access to information and communications.
What needs improvement?
This is a good product but some basic configurations were missed such as:
- The bind configuration between a physical port and an IP address
- Health check for authentication/authorization server.
For how long have I used the solution?
Three years.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Seven out of 10. They are slow to answer.
Which solution did I use previously and why did I switch?
Yes. We switched due to company decisions.
How was the initial setup?
Complex. The solution works for beginners with basic implementations.
What's my experience with pricing, setup cost, and licensing?
It is an expensive solution.
Which other solutions did I evaluate?
Yes, Aerohive and Aruba.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Manager at a computer software company with 201-500 employees
Reliable, scalable, and easy to install
Pros and Cons
- "Cisco Wireless solutions are easy to use."
- "In the future, I would like to have Cisco add video documentation on configuring and overall learning of how to use the solutions. For example, in such areas as, security, authentication, and load balancing."
What is our primary use case?
I use Cisco Wireless for wired and wireless networking.
What is most valuable?
Cisco Wireless solutions are easy to use.
What needs improvement?
In the future, I would like to have Cisco add video documentation on configuring and overall learning of how to use the solutions. For example, in such areas as, security, authentication, and load balancing.
For how long have I used the solution?
I have been using Cisco Wireless within the past 12 months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Cisco Wireless scalability is good.
We have approximately 500 people using this solution in my organization.
We have plans to expand the use of this solution in the future.
How are customer service and technical support?
I have not used Cisco's technical support but I have contacted the distributor for assistance.
How was the initial setup?
The initial setup was easy.
What's my experience with pricing, setup cost, and licensing?
The price of Cisco Wireless is expensive and there is an additional cost for support.
What other advice do I have?
I rate Cisco Wireless a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Board Member and Co-Owner at a comms service provider with 51-200 employees
Helpful support, easy to set up , and offers good stability
Pros and Cons
- "The support is very good. Technical support is very helpful."
- "For all products on the market, the availability of the products may not be ideal. We're waiting on a lot of products simply due to the fact that there's a material shortage. We've ordered products and have had to wait three or four months for anything to get delivered. This is not just Cisco. It's a problem on the market for all components which include semiconductors."
What is our primary use case?
We use the solution for our company as well as for our clients.
What is most valuable?
What's the most important for us is the reliability of this product, and that's it. We are sure that they work fine and they are fully developed and add great new functions.
The support is very good. Technical support is very helpful.
The initial setup is easy - especially in the Mobility Express solution.
The stability is very good.
What needs improvement?
Cisco proposed a new version of their product, however, I don't have any requirements which are not already met.
For all products on the market, the availability of the products may not be ideal. We're waiting on a lot of products simply due to the fact that there's a material shortage. We've ordered products and have had to wait three or four months for anything to get delivered. This is not just Cisco. It's a problem on the market for all components which include semiconductors.
For how long have I used the solution?
I've used the solution for 20 years. I've used the solution for a long time.
What do I think about the stability of the solution?
We've never faced any stability issues. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
We use this solution for medium enterprises.
How are customer service and technical support?
I'm very satisfied with technical support. The technical support of Cisco is the best on the market. They are very helpful and responsive.
Which solution did I use previously and why did I switch?
I also work with Fortinet. I have much more experience with Cisco. I don't have so much experience with Fortinet.
How was the initial setup?
The initial setup is very straightforward. It's not overly difficult or complex. A company shouldn't have any issues with the process.
What about the implementation team?
As integrators, we can install the solution for our clients.
What's my experience with pricing, setup cost, and licensing?
They have different products which can be used by some customers, from small and medium to large enterprises. The portfolio is very wide. It's difficult to say if they are expensive or not as they have expensive products, however, they are very scalable and great for very large objects.
Maybe they are a little bit above the average on the market, however, for what you get, mostly it's worth it.
What other advice do I have?
I'm a system integrator. I'm a Cisco partner. The company is a Cisco Gold Partner.
Cisco is great due to the fact that there is so much documentation online. It's very easy to research it and learn it and to troubleshoot if you need, simply due to the fact that there's so much shared knowledge out there. I'm not sure if that;'s the case for any other solution.
I'd rate the solution at a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
IT Adviser/Manager at CCSAUDE
Good manageability and stability; performance and connectivity could be improved
Pros and Cons
- "Good manageability, and stability."
- "There are performance issues, particularly with video calls where throughput is not great."
What is our primary use case?
We are customers of Cisco and I'm the company IT advisor and manager.
What is most valuable?
We find this solution very cost effective. We are using the WAP121 model which has good manageability, and stability.
What needs improvement?
We sometimes have issues with user load. We have close to 12 users and we have performance issues, especially when we are on video calls. There are lags and connectivity issues in those situations and the throughput is not that good. From our end, performance and connectivity could be improved.
I'd like to see features such as app control, access control, and some level of a firewall feature at the level of the access points, features that are available at the firewall level, so that we can have security and manageability at WiFi level.
For how long have I used the solution?
I've been using this solution for three years.
How are customer service and technical support?
We have a local support team and whenever we face issues they are very supportive.
How was the initial setup?
The initial setup was very easy.
What other advice do I have?
I rate this solution a seven out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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In today's digital age, a stable and reliable Wi-Fi connection is paramount for businesses, institutions, and organizations. The demand for seamless connectivity has never been higher, and addressing this need is a top priority for many IT management teams. At our organization, providing a stable Wi-Fi experience to a user base of around 4000 individuals is a key objective. To meet this challenge, we turned to Cisco's wireless solution, and the results have been nothing short of impressive.
Our journey with Cisco's wireless technology began four years ago when we initially deployed the solution. It didn't take long for us to realize the inherent stability and reliability it offered. The network was robust and dependable, ensuring that our users had consistent and uninterrupted access to the internet and our internal resources. This stable foundation allowed our organization to flourish in an increasingly digital world.
Recently, we took our commitment to providing an exceptional Wi-Fi experience to the next level by integrating our Wireless LAN Controller (WLC) with Cisco's DNA Connector and Cisco Space. This strategic move was motivated by our desire to unlock new features and capabilities for our network. While these modules come with different licenses and price tags, the investment has been justified by the significant value they bring.
One of the standout advantages of our Cisco wireless network is its scalability. As our organization grows, our network can easily expand to accommodate increased demand without compromising on performance or security. This ability to adapt and scale seamlessly is invaluable in today's dynamic business landscape.
In conclusion, our organization's objective of providing stable Wi-Fi connectivity to a user base of 4000 individuals has been made possible through the deployment of Cisco's wireless solution. The recent integration of Cisco DNA Connector and Cisco Space has further enhanced our capabilities, even though it required investments in licenses and modules. The advantages of scalability and security that come with our Cisco wireless network have proven to be invaluable, allowing us to meet the growing demands of our digital landscape and ensuring a seamless Wi-Fi experience for all our users. As we continue to evolve, Cisco remains a trusted partner on our journey towards a more connected and secure future.