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reviewer1571142 - PeerSpot reviewer
Network Consultant at a comms service provider with 10,001+ employees
Real User
Good stability, good scalability, and easy installation
Pros and Cons
  • "Its stability is most valuable."
  • "It is not easy to use. It should be made easier to use. They can maybe migrate it to the cloud so that we can manage the WLCs together. I find the licensing part very hard to understand. Cisco is now moving towards smart licensing, so this issue will be addressed soon."

What is our primary use case?

These devices are being used for a large number of sites. We have around 3,000 APs.

For WLC, we are using 5508 and 7500 devices. We will be using 9800 devices soon.

What is most valuable?

Its stability is most valuable.

What needs improvement?

It is not easy to use. It should be made easier to use. They can maybe migrate it to the cloud so that we can manage the WLCs together.

I find the licensing part very hard to understand. Cisco is now moving towards smart licensing, so this issue will be addressed soon.

For how long have I used the solution?

I have been using this solution for eight years.

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What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is very scalable.

How are customer service and support?

Their technical support is fine.

How was the initial setup?

It is easy to install. The deployment duration depends on different scenarios. It depends on the site, the number of users, and the technicality of the site, but overall, it doesn't take very long.

What about the implementation team?

I am a consultant. 

What's my experience with pricing, setup cost, and licensing?

Its licensing is hard to understand.

What other advice do I have?

I would absolutely recommend this solution. I would rate Cisco Wireless an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
it_user908133 - PeerSpot reviewer
Manager / IoT Evangelist Solution Business Strategy at a manufacturing company with 1-10 employees
Real User
Secure solution that enables us to do video and web conferencing
Pros and Cons
  • "The most valuable feature of this solution is its security"

    How has it helped my organization?

    We don't have to use cables anymore and it gives us a variety of connections. We can do video conferencing and web conferencing, so it has been great. 

    What is most valuable?

    The most valuable feature of this solution is its security. Cisco is very well known for security.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    In terms of performance, it's really good. I have never seen it go down, at least in the office environment. Deploying it in the factory may be our next use case. A lot of noise occurs in the factory, so it could be difficult to deploy a wireless solution there. That could be a challenge.

    The factory environment requires more high-density capability and there are other challenges affecting the factory environment. It's a harsh environment, but I see that Cisco's user-case allows deployment in a factory environment.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is high. It could be cheaper. Cisco is known for its high pricing.

    What other advice do I have?

    Security and support are important factors when looking at this kind of solution. Cisco is more expensive but you have to compare the security and support you are getting. The support, in particular, is very critical, especially if you are in a conference call and the sound breaks off. You need them to get back to you quickly.

    Cisco is a large company, the number-one company, and those are important factors when selecting a vendor. The other factor is the pricing, in addition to support and security.

    I rate Cisco Wireless at 10 out of 10 because I have never had a problem. I am a happy customer.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Cisco Wireless
    January 2025
    Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
    831,683 professionals have used our research since 2012.
    Senior Network Administrator at Lebanese American Univeristy
    User
    Device profiling allows us to have different policies applied, but many wireless controllers' firmware have bugs in their new releases
    Pros and Cons
    • "Device profiling allows us to have different policies applied by ISE to wireless clients."
    • "Many wireless controllers' firmware have bugs in their new releases, which are not stable, especially in an environment with many wireless AP (WAP) types."

    What is our primary use case?

    We use it for WiFi for Internet, Intranet access, and VOIP in a high density area campus environment.

    How has it helped my organization?

    Wireless Voice over IP (VOIP) on a diversity of VOIP phones along with Cisco Jabber, Cisco phones, and Ascom.

    What is most valuable?

    Device profiling allows us to have different policies applied by ISE to wireless clients.

    What needs improvement?

    Many wireless controllers' firmware have bugs in their new releases, which are not stable, especially in an environment with many wireless AP (WAP) types.

    For how long have I used the solution?

    More than five years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user172686 - PeerSpot reviewer
    Network Administrator & Information at a media company with 501-1,000 employees
    Vendor
    Have clear ideas about the requirements or goals for the company before implementation

    What is most valuable?

    The easy way to integrate it with the existing network. Also, at the implementation, the simple management of the access points in a centrally console.

    How has it helped my organization?

    Before the implementation in 2006, we had 20 stand-alone access points where the administration tasks were complicated; any change has to be made in each AP.

    For how long have I used the solution?

    Since August 2006.

    What was my experience with deployment of the solution?

    Not really.

    What do I think about the stability of the solution?

    Until now they are very stable, but in some cases in which we had a problem there was a fix to solve the problem.

    What do I think about the scalability of the solution?

    No issues encountered.

    How are customer service and technical support?

    Customer Service:

    Good, 9 out of 10

    Technical Support:

    Good, 9 out of 10

    Which solution did I use previously and why did I switch?

    No, this product is the only one I have used.

    How was the initial setup?

    As in the majority of new implementations there is a lack of knowledge of the products, but with some time and a lot readings at the end was easily.

    What about the implementation team?

    It was a mixed schema; the case study and the initial implementation was made by a vendor, then, the tune up was made by us.

    Which other solutions did I evaluate?

    No, it was the only one because all the network infrastructure is Cisco: Total compatibility.

    What other advice do I have?

    Have clear ideas about the requirements or goals for the company before implementation and have a good case study.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer938022 - PeerSpot reviewer
    Lead Presales at a tech services company with 1-10 employees
    Real User
    Overall good features, highly stable, and scalable
    Pros and Cons
    • "Cisco Wireless is highly stable."
    • "The installation is very tiring and painful, the process could be easier."

    What is our primary use case?

    Cisco Wireless can be used for a wireless solution anywhere you require. 

    Cisco wireless plus, Cisco routers, or Cisco switches,  when combining them together they work very well. Some of the controller features are available now in the Cisco switches and routers. Most companies have Cisco as their backbone infrastructure and if you have Cisco solutions already in place, you should continue with Cisco.

    What is most valuable?

    Overall good featured product.

    For how long have I used the solution?

    I have been using Cisco Wireless for more than one year.

    What do I think about the stability of the solution?

    Cisco Wireless is highly stable.

    What do I think about the scalability of the solution?

    The scalability of Cisco Wireless is good.

    We have approximately 300 users using the solution.

    How was the initial setup?

    The installation is very tiring and painful, the process could be easier.

    We have completed the installation of eight access point routers in three days, and this was because of some issues with the infrastructure. We had a customer that had 10 access points and the controller was there. It was simple, it was only a one-day process to put it in, connect with the controller, and it is configured.

    Other solutions, such as Oracle and Aruba, tend to be less complicated.

    What about the implementation team?

    We have two people that are required at a minimum to do the implementation and maintenance of the solution.

    What's my experience with pricing, setup cost, and licensing?

    There are annual subscriptions to use this solution. I have not been able to understand the licensing of Cisco. Some of the Cisco executives were not able to understand them either. When you first start out the price is zero but when it comes to a time of renewal you have to pay. 

    I cannot say the solution should be cheaper because it has a good price point. It is not that they are very expensive, but compared to other solutions available in the market they are expensive. However, they are premium products that make the price suitable for what benefits you receive.

    Which other solutions did I evaluate?

    I have evaluated Oracle and Aruba solutions.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Cisco Wireless an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1579173 - PeerSpot reviewer
    ICT Diensthoofd - Head of ICT at a healthcare company with 501-1,000 employees
    Real User
    A stable wireless networking solution with good capacity and security
    Pros and Cons
    • "The capacity, security, downloading, and exporting data are all very good. It's user-friendly, but if I look at Meraki versus normal Cisco equipment, then I think that Meraki will be much more user-friendly."
    • "The price could be better. The configuration is also complex. It would be better if there's an NEC solution. That's one of the things we really want to have. It should also be as fast as possible."

    What is our primary use case?

    We use it for all kinds of equipment including, laptops, mobile devices, and guest access. We are just using the basic features and just the wireless connection.

    How has it helped my organization?

    If I take it away, that would be a nightmare because we have a lot of devices working through wireless.

    What is most valuable?

    The capacity, security, downloading, and exporting data are all very good. It's user-friendly, but if I look at Meraki versus normal Cisco equipment, then I think that Meraki will be much more user-friendly.

    What needs improvement?

    The price could be better. The configuration is also complex. It would be better if there's an NEC solution. That's one of the things we really want to have. It should also be as fast as possible.

    For how long have I used the solution?

    I have been using Cisco Wireless for a couple of years.

    What do I think about the stability of the solution?

    It's stable, but it's expensive.

    How are customer service and technical support?

    We got in touch with technical support once, and that was good.

    How was the initial setup?

    The initial setup is complex. We currently have a complex configuration.

    What's my experience with pricing, setup cost, and licensing?

    It's expensive. The pricing is an obstacle.

    What other advice do I have?

    I would advise new users not to underestimate the complexity of the configuration.

    On a scale from one to ten, I would give Cisco Wireless an eight.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Technica8dcf - PeerSpot reviewer
    Technical Account Manager at a comms service provider with 10,001+ employees
    Real User
    Easy to use but the configuration interface could be easier
    Pros and Cons
    • "You need to learn the technology but after that the setup is easy."
    • "The configuration interface could be easier. They should make roaming easier and should fix it so that when you cross a building you can keep the signal."

    What is our primary use case?

    It's very useful in terms of mobility. Before this solution you would have to find a product to connect to and to have a security ICU. Now it's much easier with personal customization.

    What is most valuable?

    Ease of use is the most valuable feature. 

    What needs improvement?

    The configuration interface could be easier. They should make roaming easier and should fix it so that when you cross a building you can keep the signal.

    What do I think about the scalability of the solution?

    It has very good scalability. 

    How are customer service and technical support?

    I would rate their technical support a seven out of ten because the solution's support can always use improvement. 

    Which solution did I use previously and why did I switch?

    We previously used Aruba. Their technique is the same but it's easier with Cisco.

    How was the initial setup?

    You need to learn the technology but after that the setup is easy.

    What other advice do I have?

    I would rate it a seven out of ten. It's good but it's not a ten because there are some specific technicalities they can improve on. I would recommend using this technology. 

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
    PeerSpot user
    PeerSpot user
    IT Manager at a educational organization with 51-200 employees
    Vendor
    Central control of all APs is a valuable feature. Better training is needed.

    What is most valuable?

    Central controlling of all APs.

    How has it helped my organization?

    It has enabled the organization to become cable-free.

    What needs improvement?

    Training support for clients is needed.

    For how long have I used the solution?

    3 years -

    Cisco Wlan Controller 5508

    What was my experience with deployment of the solution?

    No issues encountered.

    What do I think about the stability of the solution?

    No issues encountered.

    What do I think about the scalability of the solution?

    No issues encountered.

    How are customer service and technical support?

    Customer Service:

    Excellent.

    Technical Support:

    Middle.

    Which solution did I use previously and why did I switch?

    No other solution was used.

    How was the initial setup?

    Pretty Straightforward.

    What about the implementation team?

    A vendor(Xiamen WisDom Net), They have 3 CCIE engineers in routing and switches but not in Wi-Fi, They quickly improvee their Wi-Fi skills and even I improved a lot.

    What was our ROI?

    High.

    Which other solutions did I evaluate?

    We invited 6 vendors that offered Cisco, Juniper, Aerohive brand Wi-Fi solutions to evaluate and compare products.

    What other advice do I have?

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user195360 - PeerSpot reviewer
    it_user195360Senior Consultant at a tech services company with 51-200 employees
    Consultant

    Cisco wireless controllers in appliances are very stable implementations. There are many official courses covering from the fundamentals to troubleshooting.

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    Updated: January 2025
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