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it_user172665 - PeerSpot reviewer
Network Engineer with 51-200 employees
MSP
Simple to have a guest network but cost could be improved

What is most valuable?

Unified management, reporting, stability, and most importantly seamless roaming

How has it helped my organization?

Network wide SSID’s and passkeys help the day to day function of the IT staff. Simple to have a guest network.

What needs improvement?

The cost could be improved.

For how long have I used the solution?

2 Years

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Cisco Wireless
March 2025
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What was my experience with deployment of the solution?

Deployment for the WLAN controllers is very simple with a proper plan of your organization’s requirements. I have deployed this across large university campuses, vpn tunnels, and small businesses.

What do I think about the stability of the solution?

I have had very few issues with appliances or access points dropping off.

What do I think about the scalability of the solution?

This goes back to properly planning your deployment. The smaller WLAN controller’s don’t grow well.

How are customer service and support?

Customer Service:

10 out of 10

Technical Support:

10 out of 10

Which solution did I use previously and why did I switch?

I haven’t switched anyone but we do often deploy Ubiquiti Unifi equipment for our smaller clients

How was the initial setup?

Like all things Cisco, this can be as simple or complex as you want it. Most implementations are very simple to start.

What about the implementation team?

It is done in-house.

Which other solutions did I evaluate?

We evaluated Aruba, Ruckus, and Ubiquiti.

What other advice do I have?

Do your research! Make sure this product fits your needs.

Disclosure: My company has a business relationship with this vendor other than being a customer: Cisco Partner
PeerSpot user
it_user195360 - PeerSpot reviewer
it_user195360Senior Consultant at a tech services company with 51-200 employees
Consultant

Cisco's TAC is, in my opinion, is one of the best support teams of the world. Cisco uses to invest a lot of resources in research and development, including TAC. About other topics, reading of release notes before doing the upgrade is extremely recommended since some features may face deactivation or malfunction. Embedded captive portal is simple but it works smoothly.

reviewer1125813 - PeerSpot reviewer
IT Support Team Leader at a tech services company with 201-500 employees
Real User
Latest technology, simple installation, and good support
Pros and Cons
  • "Cisco Wireless always has the latest technology that supports WiFi 5 and 6."
  • "The solution could improve by having an advanced model with a controller. Additionally, the solution could be more secure."

What is our primary use case?

I am using the Cisco Wireless WAP 300, 200, and 100 series.

What is most valuable?

Cisco Wireless always has the latest technology that supports WiFi 5 and 6.

What needs improvement?

The solution could improve by having an advanced model with a controller. Additionally, the solution could be more secure.

For how long have I used the solution?

I have been using Cisco Wireless for approximately two years.

What do I think about the stability of the solution?

I have found Cisco Wireless to be stable.

What do I think about the scalability of the solution?

The solution is scalable, it has many features for scaling that you can use to control many devices.

Cisco Wireless is good for small to medium-sized businesses.

We have approximately 100 users using this solution.

How are customer service and support?

The support has been good. I have had no issues with them.

How was the initial setup?

The implementation is simple.

What about the implementation team?

One engineer can install the solution. We have two engineers for the support of the solution.

What's my experience with pricing, setup cost, and licensing?

There is no license required to use Cisco Wireless solutions.

What other advice do I have?

I would recommend this solution.

I rate Cisco Wireless an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Wireless
March 2025
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,767 professionals have used our research since 2012.
Region Head - S1@Dimension Data India at a computer software company with 51-200 employees
Real User
Scalable, simple installation, and wonderful technical support
Pros and Cons
  • "Cisco Wireless is scalable."

    For how long have I used the solution?

    I have been using Cisco Wireless for approximately 25 years.

    What do I think about the scalability of the solution?

    Cisco Wireless is scalable.

    We have approximately 2,500 people using this solution in my organization.

    How are customer service and support?

    The technical support is very good.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We were previously using Linksys many years ago but they were acquired by Cisco, and we made the migration to Cisco.

    How was the initial setup?

    The installation is straightforward.

    What about the implementation team?

    We have four engineers and one administrator that can do the implementation and maintenance of the solution.

    What's my experience with pricing, setup cost, and licensing?

    We are on an annual license. The license and the hardware are expensive.

    What other advice do I have?

    I would recommend the solution to others.

    I rate Cisco Wireless an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Yafar Khan - PeerSpot reviewer
    Yafar KhanSenior Network Engineer at a museum or institution with 501-1,000 employees
    Top 5Real User

    In today's digital age, a stable and reliable Wi-Fi connection is paramount for businesses, institutions, and organizations. The demand for seamless connectivity has never been higher, and addressing this need is a top priority for many IT management teams. At our organization, providing a stable Wi-Fi experience to a user base of around 4000 individuals is a key objective. To meet this challenge, we turned to Cisco's wireless solution, and the results have been nothing short of impressive.


    Our journey with Cisco's wireless technology began four years ago when we initially deployed the solution. It didn't take long for us to realize the inherent stability and reliability it offered. The network was robust and dependable, ensuring that our users had consistent and uninterrupted access to the internet and our internal resources. This stable foundation allowed our organization to flourish in an increasingly digital world.


    Recently, we took our commitment to providing an exceptional Wi-Fi experience to the next level by integrating our Wireless LAN Controller (WLC) with Cisco's DNA Connector and Cisco Space. This strategic move was motivated by our desire to unlock new features and capabilities for our network. While these modules come with different licenses and price tags, the investment has been justified by the significant value they bring.


    One of the standout advantages of our Cisco wireless network is its scalability. As our organization grows, our network can easily expand to accommodate increased demand without compromising on performance or security. This ability to adapt and scale seamlessly is invaluable in today's dynamic business landscape.


    In conclusion, our organization's objective of providing stable Wi-Fi connectivity to a user base of 4000 individuals has been made possible through the deployment of Cisco's wireless solution. The recent integration of Cisco DNA Connector and Cisco Space has further enhanced our capabilities, even though it required investments in licenses and modules. The advantages of scalability and security that come with our Cisco wireless network have proven to be invaluable, allowing us to meet the growing demands of our digital landscape and ensuring a seamless Wi-Fi experience for all our users. As we continue to evolve, Cisco remains a trusted partner on our journey towards a more connected and secure future.

    Responsi5dd1 - PeerSpot reviewer
    Network and Security Team at a energy/utilities company with 201-500 employees
    Real User
    Easy setup but it's complicated to integrate a network access control with authentication with an ISE engine
    Pros and Cons
    • "The initial setup was quite easy. We have a very good relationship with our integrator and our integrator has a good relationship with Cisco. The integrator that installs Cisco is quite knowledgeable about the technology. They are trained and have a good relationship with their tech. We cannot be experts in each domain and we have to be supported by an integrator."
    • "When you integrate a network access control with authentication with an ISE engine it's really complicated to put in place."

    What is our primary use case?

    We have an ISE solution, WiFi controller, Access Points, and a wifi controller. We have to integrate all of these components with each other and we do that with Cisco's solution and a local Cisco partner. The performance is better than before. We had an issue with the phone wifi but no other real issues. It fully integrates with ISE. 

    How has it helped my organization?

    We work in energy so we manage electric networks and gas networks. Someone had to move across the building and keep contact with the operator onsite for when there is an issue with the network so, for us sometimes it is a problem with gas. It's really important for us to stay connected with phone wifi. We have to study a lot of scenarios because if we have a data center on a remote site and if we lose the connection to the data center the telephone and the wifi has to continue to work. We connect to Cisco wifi and we're able to solve the issue. Even in emergencies, we can respond to a customer's needs. 

    What needs improvement?

    When you integrate a network access control with authentication with an ISE engine it's really complicated to put in place. Even if you're only using Cisco products you have a new algorithm and you have old material. For us, it's complicated because we have to maintain old parts or devices. We purchase new devices and we maintain several SSID which is not really recommended by Cisco. They prefer to have one and to dispatch based on the condition.

    What do I think about the stability of the solution?

    It's stable. Although we have had an issue but it's not related to Cisco technology. It's to do with the position of the access points. They move it and it's good. They don't like to see a box so they move it which is an issue. 

    How was the initial setup?

    The initial setup was quite easy. We have a very good relationship with our integrator and our integrator has a good relationship with Cisco. The integrator that installs Cisco is quite knowledgeable about the technology. They are trained and have a good relationship with their tech. We cannot be experts in each domain and we have to be supported by an integrator.

    What other advice do I have?

    I would rate it a seven out of ten and I would recommend this solution. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user172002 - PeerSpot reviewer
    Specialist IT Consultant with 1,001-5,000 employees
    Vendor
    Management & Monitoring features need to be improved. Integration with other Cisco products is helpful.

    What is most valuable?

    There are many valuable features including security, availability, scalability, integration With Cisco products, WEB Portal for guest users, and Cleanair.

    How has it helped my organization?

    The main improvement was the mobility of Notebooks, Tablets, SmartPhones and Warehouse functions.

    What needs improvement?

    Management, and Monitoring features need to be improved and the inclusion of a Cloud-based solution.

    For how long have I used the solution?

    4 years

    What was my experience with deployment of the solution?

    Remote APs cannot work without Main Controller when using 802.1x Authentication.

    What do I think about the stability of the solution?

    No issues encountered.

    What do I think about the scalability of the solution?

    No issues were encountered.

    How are customer service and technical support?

    It was OK! We had some problems and always checked them with the TAC.

    Which solution did I use previously and why did I switch?

    We used MOTOROLA/SYMBOL. It is an solution with no innovation and less features than Cisco Wireless Solution.

    How was the initial setup?

    No, It was simple.

    What about the implementation team?

    I am an consultant and I implement for our clients.

    Which other solutions did I evaluate?

    Motorola and Aruba.

    What other advice do I have?

    That is a good solution, pay attention on Compatibility Matrix with some APs.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Cisco Select Partner
    PeerSpot user
    reviewer1069050 - PeerSpot reviewer
    Marketing Officer at a wholesaler/distributor with 1,001-5,000 employees
    Real User
    It's quite convenient for mobile and laptop access, but the Room Kit could use some improvement
    Pros and Cons
    • "Cisco Wireless is quite convenient for mobile and laptop access."
    • "We use a Cisco product called Room Kit for meetings. It would be nice if Cisco could improve that. I would also like a cloud solution."

    What is most valuable?

    Cisco Wireless is quite convenient for mobile and laptop access. 

    What needs improvement?

    We use a Cisco product called Room Kit for meetings. It would be nice if Cisco could improve that. I would also like a cloud solution.

    For how long have I used the solution?

    I've been using Cisco for about three years, but I've worked with Ruckus and other wireless solutions for about five. 

    What do I think about the stability of the solution?

    Cisco stability is okay. We call support when we have downtime.

    What do I think about the scalability of the solution?

    Our company has no more than 500 users, so scalability isn't an issue for us.

    How are customer service and support?

    Cisco support is quite good. I can contact them, and they'll reply.

    How was the initial setup?

    The initial setup on the first level was straightforward, but the second-level setup was complex.

    What about the implementation team?

    We had help from a Cisco reseller. 

    What other advice do I have?

    I rate Cisco Wireless six out of 10. My advice to people implementing Cisco Wireless is to find the right reseller. Find one who can deliver the service you need. That's the most important thing because we might not know the product, so we need support from time to time.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1678209 - PeerSpot reviewer
    IT Manager at a computer software company with 201-500 employees
    Real User
    Reliable, scalable, and easy to install
    Pros and Cons
    • "Cisco Wireless solutions are easy to use."
    • "In the future, I would like to have Cisco add video documentation on configuring and overall learning of how to use the solutions. For example, in such areas as, security, authentication, and load balancing."

    What is our primary use case?

    I use Cisco Wireless for wired and wireless networking.

    What is most valuable?

    Cisco Wireless solutions are easy to use.

    What needs improvement?

    In the future, I would like to have Cisco add video documentation on configuring and overall learning of how to use the solutions. For example, in such areas as, security, authentication, and load balancing.

    For how long have I used the solution?

    I have been using Cisco Wireless within the past 12 months.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    Cisco Wireless scalability is good.

    We have approximately 500 people using this solution in my organization.

    We have plans to expand the use of this solution in the future.

    How are customer service and technical support?

    I have not used Cisco's technical support but I have contacted the distributor for assistance.

    How was the initial setup?

    The initial setup was easy.

    What's my experience with pricing, setup cost, and licensing?

    The price of Cisco Wireless is expensive and there is an additional cost for support.

    What other advice do I have?

    I rate Cisco Wireless a nine out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1439676 - PeerSpot reviewer
    System Administrator at a manufacturing company with 10,001+ employees
    Real User
    Reliable, easy to install, and has a good signal range
    Pros and Cons
    • "The most valuable features are that it is easy to install and the range is good."
    • "The price should be reduced. It should be cheaper."

    What is our primary use case?

    We have twenty switches in our corporate office.

    What is most valuable?

    The most valuable features are that it is easy to install and the range is good.

    What needs improvement?

    The price should be reduced. It should be cheaper.

    For how long have I used the solution?

    I have been using this solution for five years.

    We have upgraded to the newest version.

    What do I think about the stability of the solution?

    It's a stable product.

    What do I think about the scalability of the solution?

    We have close to 600 users in our organization who are using this solutoin.

    How are customer service and technical support?

    I do not have experience with technical support. We have not had to contact them.

    Which solution did I use previously and why did I switch?

    Previously, we did not use another solution.

    How was the initial setup?

    It's easy to install. 

    It can take 15 to 20 minutes to complete the installation.

    What about the implementation team?

    I completed the installation myself.

    We have a team of three to maintain this product.

    What's my experience with pricing, setup cost, and licensing?

    This is an expensive product.

    What other advice do I have?

    We plan to continue our usage of this product and I would recommend it to others.

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
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    Updated: March 2025
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