We use Cisco Wireless for mobile WiFi connectivity to the end-users. It provides mobile device connectivity. They don't need any LAN connectivity to access the network. They can connect any mobile device or wireless device to access the network.
Presales Consultant - Enterprise Networks at Cubit technologies LLC
Robust software, highly reliable, and excellent support
Pros and Cons
- "Cisco is one of the leading vendors and is at the top of many lists. The access software is robust, and the performance of the devices is excellent."
- "Cisco Wireless could improve if they had some kind of social media integration. There is some limitation with social media integration and wireless interaction. They need to add some additional components to their wireless devices to complete the solution or requirements."
What is our primary use case?
What is most valuable?
Cisco is one of the leading vendors and is at the top of many lists. The access software is robust, and the performance of the devices is excellent.
What needs improvement?
Cisco Wireless could improve if they had some kind of social media integration. There is some limitation with social media integration and wireless interaction. They need to add some additional components to their wireless devices to complete the solution or requirements.
For how long have I used the solution?
I have been using Cisco Wireless for approximately 17 years.
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Cisco Wireless
November 2024
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What do I think about the stability of the solution?
Cisco Wireless solutions are highly reliable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
Cisco technical support is excellent. Cisco is well known for its superior support.
How was the initial setup?
I'm taking care of the Cisco Wireless designs. I'm not into the implementation right now. I work designing suitable solutions for our customers. I provide consultancy to our customers and design the solution based on the customer's requirements. I used to work on the implementation, but for the last six years, I'm not into this field of implementation.
What's my experience with pricing, setup cost, and licensing?
Pricing is a little higher for Cisco Wireless than all other vendors. Cisco should work on improving the pricing because there are some other vendors out there in the market which may have the same features or equivalent features that Cisco has at a lesser price.
What other advice do I have?
Cisco Wireless has a large portfolio and is used in many places, such as school campuses. They have many types of deployments, such as on the cloud. Most of the features are available and they're supporting the latest technology.
I rate Cisco Wireless a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Safety Officer at Tata Consultancy
Has good support services but needs to simplify deployment
Pros and Cons
- "Cisco has good support services."
- "Cisco's architecture is becoming complex."
What is most valuable?
Cisco has good support services.
What needs improvement?
Simplification in terms of deployment would be good. The need for different boxes should be improved as well.
The architecture is becoming complex. It's not a three-layer architecture; it's only two layers, and the access is based on the leaf and spine. However, there are lots of components, and we need to add more components and more licenses for services. This ends up becoming costly.
For how long have I used the solution?
I have been working for almost seven years with Cisco Wireless.
How are customer service and technical support?
Cisco's technical support is good.
What's my experience with pricing, setup cost, and licensing?
Because the Cisco architecture is quite complex, you may end up having to add more components and licenses. So, the cost could go up.
What other advice do I have?
Cisco is quite complex compared to Aruba Central, which is more user friendly and easy to handle. I would rate Cisco Wireless at seven on a scale from one to ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Cisco Wireless
November 2024
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,636 professionals have used our research since 2012.
Network Consultant at a comms service provider with 10,001+ employees
Good stability, good scalability, and easy installation
Pros and Cons
- "Its stability is most valuable."
- "It is not easy to use. It should be made easier to use. They can maybe migrate it to the cloud so that we can manage the WLCs together. I find the licensing part very hard to understand. Cisco is now moving towards smart licensing, so this issue will be addressed soon."
What is our primary use case?
These devices are being used for a large number of sites. We have around 3,000 APs.
For WLC, we are using 5508 and 7500 devices. We will be using 9800 devices soon.
What is most valuable?
Its stability is most valuable.
What needs improvement?
It is not easy to use. It should be made easier to use. They can maybe migrate it to the cloud so that we can manage the WLCs together.
I find the licensing part very hard to understand. Cisco is now moving towards smart licensing, so this issue will be addressed soon.
For how long have I used the solution?
I have been using this solution for eight years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is very scalable.
How are customer service and technical support?
Their technical support is fine.
How was the initial setup?
It is easy to install. The deployment duration depends on different scenarios. It depends on the site, the number of users, and the technicality of the site, but overall, it doesn't take very long.
What about the implementation team?
I am a consultant.
What's my experience with pricing, setup cost, and licensing?
Its licensing is hard to understand.
What other advice do I have?
I would absolutely recommend this solution. I would rate Cisco Wireless an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Senior Network Engineer at Best Buy Canada
CleanAir and RRM technology is valuable for building commercial wireless infrastructure
Pros and Cons
- "The most valuable features of this solution are the Cisco CleanAir and Cisco RRM."
- "I would like to see less dependency on other products such as ISE and Prime for certain implementations."
What is our primary use case?
Our primary use case is wireless infrastructure for retail and enterprise usage.
How has it helped my organization?
This solution has improved our organization.
What is most valuable?
The most valuable features of this solution are the Cisco CleanAir and Cisco RRM.
What needs improvement?
I would like to see less dependency on other products such as ISE and Prime for certain implementations.
For how long have I used the solution?
I have been using this solution for five years.
What other advice do I have?
Please always keep the Spectrum Expert (SE) connect mode. I feel is useful when troubleshooting.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Specialist at Wipro Technologies
Installation is easy and the Guest feature works well
Pros and Cons
- "The Guest feature is pretty good."
- "Sometimes I've seen some issues come up with the interference. That's an issue users face at times. It becomes very complex when you have a lot of wireless interference in the area, or in your office. It's because of the environment of Cisco. Maybe, in the future, they can work on this area, and fix this issue."
What is our primary use case?
The primary use case is for enabling the users to connect wirelessly to the network, to give them seamless mobility if they go to a meeting room. It's always-on connectivity.
How has it helped my organization?
Having Cisco switches in the network also benefits the wireless. Having both in the same network has advantages in regards to compatibilities. It's also pretty easy to get it up and running in a short time, so that's a big advantage. Having the same vendor, Cisco, for switches and wireless, we can roll out more features without having to worry whether they will be supported or not.
What is most valuable?
The Guest feature is pretty good.
What needs improvement?
Sometimes I've seen some issues come up with the interference. That's an issue users face at times. It becomes very complex when you have a lot of wireless interference in the area, or in your office. It's because of the environment of Cisco. Maybe, in the future, they can work on this area, and fix this issue.
What do I think about the stability of the solution?
The wireless controller runs smoothly, without any issues.
What do I think about the scalability of the solution?
For Cisco Wireless, you need to have Cisco access points and a Cisco controller to get it running, but if you want to expand your infrastructure in Wireless, you just need to buy a new AP and get it installed. It's pretty easy.
How is customer service and technical support?
Tech support for Cisco Wireless has been pretty good. They have helped us through problems.
How was the initial setup?
The setup was straightforward. It's a very complex switch, but if you have a person with the ability to follow the steps, it will be up and running.
What other advice do I have?
Cisco wireless is a pretty good product. I would definitely recommend buying it. If you are looking for a wireless solution I would definitely recommend going with Cisco Wireless.
I rate Cisco Wireless at about eight out of 10. It's pretty good, it's very compatible with other Cisco products.
Disclosure: My company has a business relationship with this vendor other than being a customer: Service integrator.
Manager at a tech vendor with 11-50 employees
Secure solution, it's easy to distribute the SSID, and I like the controller
Pros and Cons
- "The main features are that it's secure and it's easy to distribute the SSID and control it. I also like the controller."
- "There is a problem with the controller. When we have to restart the controller, it does not show the time. We have to manually configure the time when we restart it. I have read about this issue, to get some information, and all answers are about having to connect it with a time server, which is very difficult."
What is our primary use case?
We use it to distribute our internet connection. We use it in some departments for accessing systems, but in the main, it is for internet access. The performance of the network, the connection and stability, are very good. Perfect.
What is most valuable?
The main features are that it's secure and it's easy to distribute the SSID and control it. I also like the controller.
What needs improvement?
There is a problem with the controller. When we have to restart the controller, it does not show the time. We have to manually configure the time when we restart it. I have read about this issue, to get some information, and all answers are about having to connect it with a time server, which is very difficult.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
As a wireless solution, it's very stable.
What do I think about the scalability of the solution?
No issues with scalability.
How are customer service and technical support?
I tried to get support, to get a solution for this "time" problem I mentioned. We have other Cisco products and the support is perfect. But for the wireless, we haven't gotten an answer to this problem.
Which solution did I use previously and why did I switch?
We were using another option. It was not professional, something like D-Link. We had to configure each router separately. That's why we use Cisco, because I like the controller.
There is a company here, a Cisco partner or distributor. They advised us to use the system, and they brought it to us.
I have also used another Cisco product but at another company, Cisco Meraki. It's easier in terms of the configuration and the cloud. I liked it.
How was the initial setup?
You only have to set up the controller and everything is working; all the configuration. I like it.
What's my experience with pricing, setup cost, and licensing?
It's good to compare pricing, but it's Cisco and I trust Cisco.
What other advice do I have?
I would strongly advise any company, but especially in business, to use this wireless solution.
I rate Cisco Wireless at nine out of 10 because, as I said, I like the performance, stability, the easy implementation and the controller. There is just that one problem with the controller, so that's why I gave it a nine and not 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
A wireless networking solution that's easy to install and control
Pros and Cons
- "The most important thing for me is that all the access points are in one group and use one access code. So, when you move from one area to another, you don't disconnect and reconnect again. The device is also very easy to install and control."
- "It would be better if some utility lets us know the best place to install the system. Every time we install it, we have to change it, and we have to add more access points. This is a problem we have all the time. It would be better if it integrated seamlessly with products from other vendors. It'll also help if they included a device diagnostics feature in the next release."
What is our primary use case?
I implement this solution in restaurants with an external aerial or near the beach. I also deployed this solution in big warehouses.
How has it helped my organization?
Managing a large warehouse requires the use of advanced technology that facilitates work in the warehouse, usually through tablets, laptops, and mobile phones, all of which are connected to the management system via the wireless network. Mobility in a large warehouse requires continuous connection to the computer system.
The CISCO wireless network allows all end units to be managed as a single network with a security code. The transition from one access point to another is done smoothly and according to the intensity of absorption.
What is most valuable?
The most important thing for me is 0 disconnections while working, and that all access points are in one group and will use one access code. The units are easy to install and set up
What needs improvement?
Guidelines and recommendations on where and how to install the units for perfect coverage.
Any utility to test the signal strength. Today every time we install equipment, certain times are forced to change its location due to poor reception.
And seamlessly integrate with products from other suppliers. It will also help if they include a device diagnostic feature in the next release.
For how long have I used the solution?
I have been dealing with Cisco Wireless for three or four years.
What do I think about the stability of the solution?
I have a problem with the small device. Product from Series 300. Sometimes you have to reset this device. Maybe the buffer is overflowing, But after I reset the devices, it's work okay.
Which solution did I use previously and why did I switch?
I have used TP-Link Solution but the Devices hung every 1-2 days
How was the initial setup?
The initial setup and deployment for small businesses are very simple. But for the one with the controller, you have to set up a controller which is not a GUI utility. You have to type a lot in the command line. If you have this with GUIs instead, it will be better. The deployment time depends on the size of the customer's project. This product doesn't require maintenance, just updates to the firmware.
What about the implementation team?
I install this solution for my customers.
What's my experience with pricing, setup cost, and licensing?
I think it's affordable. Maybe there are little differences, but it's not very expensive. But with all Cisco products, you have to pay more for the power supply. You'll have to pay for the PoE converter.
What other advice do I have?
I would recommend this product to new users.
On a scale from one to ten, I would give Cisco Wireless a nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
User at renault
RX-SOP helps to optimize roaming, but the controller web-interface could be better
Pros and Cons
- "There are a lot of valuable features and functions. One example is CleanAir to detect and troubleshoot interference issues. Another is RX-SOP to optimize roaming."
- "The web interface for Cisco controllers could be better. It could be more user-friendly. Sometimes I have to remember how to access some functionalities or how to enable or execute some functions. If it were more user-friendly it would save time."
What is most valuable?
There are a lot of valuable features and functions. One example is CleanAir to detect and troubleshoot interference issues. Another is RX-SOP to optimize roaming.
What needs improvement?
The web interface for Cisco controllers could be better. It could be more user-friendly. Sometimes I have to remember how to access some functionalities or how to enable or execute some functions. If it were more user-friendly it would save time.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
I have not encountered any issues around the stability of this product. I'm satisfied with this aspect. It provides good functionality and hierarchy for a wireless network.
What do I think about the scalability of the solution?
For the moment, I haven't had any issues with scalability.
How are customer service and technical support?
As of now, I have not had to contact technical support. I generally resolve all problems by myself.
Which solution did I use previously and why did I switch?
I moved to Cisco because it's a solution that many companies use. I already had experience with Cisco routers and switches, so it was easier to configure and to manage Cisco products.
How was the initial setup?
I found the initial setup really easy because the facts, the documentation, explanations, and support are available on the internet. If I had any problem I could find the solution on the internet. There are a lot of facts and documentation there.
What was our ROI?
The ROI generally takes four to five years.
What's my experience with pricing, setup cost, and licensing?
This product's pricing is good. It's not too expensive.
Whether the pricing is a good value depends on the product. I was looking for some Cisco products and found that some are expensive, like the Cisco Spectrum Expert Wireless adapter.
Which other solutions did I evaluate?
I have compared it with some other products like Aruba and Aerohive to see what the functionality and performance are like. I have seen, for example, that the Aerohive already has some access points in the new 802.11ax. It's the new transmission technology that provides wireless bandwidth to 4 or 5 Gbps. I haven't seen any Cisco products like that, so I think they are a little late in this regard.
What other advice do I have?
I started first with the 1440, without a wireless controller in an autonomous access point. Two years after that, I moved to the 2504 Wireless Controller - a 40-access-point deployment. The next year I was working in a car manufacturer's warehouse. I managed three warehouses. One of them was a 5520 with 300 access points. Another site was with the 5508 with less than 200 access points.
I would rate Cisco Wireless at seven out of 10 because, when we compare it with other solutions like Aruba or Aerohive, Cisco is behind in technology and just a little more expensive. Aerohive, as I mentioned, has some access points in the new 802.11ax standard and Aruba, in many cases, is more user-friendly to configure and to manage.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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