I utilize it as a Wi-Fi solution for personal use.
DevOps System Engineer at a university with 10,001+ employees
A fast, easy to use, scalable and stable solution with easy installation and good customer support
Pros and Cons
- "The solution is easy to use and its stable."
- "The price could be better."
What is our primary use case?
What is most valuable?
The solution is easy to use and its stable. I like its quality.
What needs improvement?
The price could be better.
For how long have I used the solution?
I have been using Cisco Wireless for two or three years.
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Cisco Wireless
December 2025
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What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is certainly scalable.
How are customer service and support?
Cisco support is good.
Which solution did I use previously and why did I switch?
Prior to using the solution, I used Aruba.
How was the initial setup?
The installation was easy. It took around ten minutes.
What about the implementation team?
We handled the installion on our own.
What's my experience with pricing, setup cost, and licensing?
The solution does not come with a licensing fee.
What other advice do I have?
There are many users making use of the solution in Taiwan.
The solution offers fast response time.
I rate Cisco Wireless as an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Support Engineer at a government with 1,001-5,000 employees
Good performance, stable, scalable, and easy to deploy
Pros and Cons
- "It integrates with Cisco Adaptive Security Appliance (ASA)."
- "The pricing could be reduced."
What is our primary use case?
We use this solution to connect to the access point and link users wirelessly to the network, and centrally manage the APs.
What is most valuable?
The performance is fantastic.
It integrates with Cisco Adaptive Security Appliance (ASA).
What needs improvement?
The pricing could be reduced.
For how long have I used the solution?
I have been using Cisco Wireless for five years.
What do I think about the stability of the solution?
Cisco Wireless is a stable product.
What do I think about the scalability of the solution?
Cisco Wireless is scalable. We have many users. We have guests that come in who have contractors, which brings our user amount to approximately 5,000.
Which solution did I use previously and why did I switch?
Previously, we have not used any other solutions.
How was the initial setup?
The deployment is easy. The installation takes two or three days.
When you compare it toith standalone APs, with the introduction of the controllers, it's deployed in a split second and up and running.
Because it is integrated with Cisco ASA, we have two teams of eight people to maintain this solution.
What about the implementation team?
We installed and deployed this solution ourselves.
What's my experience with pricing, setup cost, and licensing?
It's expensive. The price could be cheaper.
The license is a one-time purchase.
What other advice do I have?
I would recommend this solution to others.
I would rate Cisco Wireless an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Cisco Wireless
December 2025
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
IT Adviser/Manager at a financial services firm with 51-200 employees
Good manageability and stability; performance and connectivity could be improved
Pros and Cons
- "Good manageability, and stability."
- "There are performance issues, particularly with video calls where throughput is not great."
What is our primary use case?
We are customers of Cisco and I'm the company IT advisor and manager.
What is most valuable?
We find this solution very cost effective. We are using the WAP121 model which has good manageability, and stability.
What needs improvement?
We sometimes have issues with user load. We have close to 12 users and we have performance issues, especially when we are on video calls. There are lags and connectivity issues in those situations and the throughput is not that good. From our end, performance and connectivity could be improved.
I'd like to see features such as app control, access control, and some level of a firewall feature at the level of the access points, features that are available at the firewall level, so that we can have security and manageability at WiFi level.
For how long have I used the solution?
I've been using this solution for three years.
How are customer service and technical support?
We have a local support team and whenever we face issues they are very supportive.
How was the initial setup?
The initial setup was very easy.
What other advice do I have?
I rate this solution a seven out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Technical Consultant at a comms service provider with 10,001+ employees
Great stability and scalability; lacks sufficient security features
Pros and Cons
- "Stable and scalable with good technical support."
- "Requires a firewall body to improve security."
What is our primary use case?
I'm a senior technical consultant and we are service providers.
What is most valuable?
Cisco Wireless is scalable and very stable. They offer good technical support.
What needs improvement?
I'd like to have better voice security. What they offer now is not good enough to protect us from an attack or a hacker. The solution requires a firewall body inside a wireless controller so that we can define a few more things and prevent attacks.
For how long have I used the solution?
I've been using this product for 12 years.
What do I think about the stability of the solution?
The stability of this product is good.
What do I think about the scalability of the solution?
Scalability is good with Cisco Wireless - we have close to 500 users at just one of our sites and no problems.
How are customer service and technical support?
Technical support could be improved but it's fair and they do a reasonably good job supporting us when we have issues.
Which other solutions did I evaluate?
All solutions in this market are more or less the same, it's just that Cisco is less cost-effective which is why we're currently testing HP. I've also worked on Aruba Access Points and HP switching systems and find them easier to configure and manage, while still providing good performance.
What other advice do I have?
People need to be aware that everything is going wireless in the next couple of years and it's a good idea to move to wireless now so that there's a familiarity with how it all works.
I rate this solution a seven out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
Principal Engineer at a tech services company with 501-1,000 employees
Good architecture and has improved antennas
Pros and Cons
- "Cisco's technical support is very good, I've never had an issue with their technical support."
- "The licensing models need to be reviewed in some instances. Obviously Cisco's licensing models are quite challenging, and it can be costly."
What is most valuable?
Cisco Wireless has improved in terms of the Tri-Band and the Two-Band, those types of two antennas. We've been happy with the architecture and the solution for some time.
What needs improvement?
Obviously there are new requirements around WPA-3 and Wi-Fi 6, more wireless assurance, and those types of things. So we're looking at all of those options in terms of their next product suite.
For how long have I used the solution?
I'm not a wireless engineer but we've had Cisco Wireless at the company for a long time, about 20 odd years. We're now looking at replacing the Wireless architecture.
What do I think about the stability of the solution?
Cisco Wireless is stable.
What do I think about the scalability of the solution?
From a scalability point of view, there is a cost component which needs to be looked at and reviewed, but from a technical scalability point of view I think it ticks all the boxes.
How are customer service and technical support?
Cisco's technical support is very good, I've never had an issue with their technical support.
What's my experience with pricing, setup cost, and licensing?
Cisco has several pricing models. I think things have gotten more expensive due to the economic climate around COVID and things like that for most vendors now.
Everybody is price-sensitive. I'm just the partner, so I'm looking at the solutions for the client. I'm not the customer. The customer, obviously, would say cheap is better and because a lot of people are price sensitive now they're trying to get as much value as they can at a good price.
What other advice do I have?
I'm not a wireless expert, but we've been running Cisco Wireless for a long time. On a scale of one to ten, I would definitely give them an eight.
I think the licensing models need to be reviewed in some instances. Obviously Cisco's licensing models are quite challenging, and it can be costly. Those are the two things to check.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Junior Network Engineer at a energy/utilities company with 11-50 employees
A stable solution, but installation is complex
Pros and Cons
- "It is a stable solution."
- "Installation is complex."
What is our primary use case?
Our customers use Cisco Wireless for networking and WiFi.
What is most valuable?
It is a stable solution.
What needs improvement?
Installation is complex and should be easier.
For how long have I used the solution?
I've been dealing with Cisco Wireless for two years. We have two customers who use it.
What do I think about the stability of the solution?
It is a stable solution.
How are customer service and technical support?
Technical support is average.
How was the initial setup?
The initial setup is complex and took about one day.
What other advice do I have?
I would recommend this solution.
On a scale from one to ten, I would rate Cisco Wireless at five.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Safety Officer at a manufacturing company with 10,001+ employees
Has good support services but needs to simplify deployment
Pros and Cons
- "Cisco has good support services."
- "Cisco's architecture is becoming complex."
What is most valuable?
Cisco has good support services.
What needs improvement?
Simplification in terms of deployment would be good. The need for different boxes should be improved as well.
The architecture is becoming complex. It's not a three-layer architecture; it's only two layers, and the access is based on the leaf and spine. However, there are lots of components, and we need to add more components and more licenses for services. This ends up becoming costly.
For how long have I used the solution?
I have been working for almost seven years with Cisco Wireless.
How are customer service and technical support?
Cisco's technical support is good.
What's my experience with pricing, setup cost, and licensing?
Because the Cisco architecture is quite complex, you may end up having to add more components and licenses. So, the cost could go up.
What other advice do I have?
Cisco is quite complex compared to Aruba Central, which is more user friendly and easy to handle. I would rate Cisco Wireless at seven on a scale from one to ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
ICT Infrastructure Architect at a energy/utilities company with 501-1,000 employees
Reduces the cost of cabling and has good speed, security, and stability
Pros and Cons
- "The speed and security are most valuable."
- "Its licensing model and cost should be improved."
What is our primary use case?
We are using it just for connectivity.
How has it helped my organization?
It allows us to reduce the cost of cabling and provides mobility of users within the organization.
What is most valuable?
The speed and security are most valuable.
What needs improvement?
Its licensing model and cost should be improved.
For how long have I used the solution?
I have been using this solution for about seven years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is quite scalable.
How are customer service and technical support?
There are no issues with their technical support.
How was the initial setup?
It is fairly easy.
What about the implementation team?
We used an outsource partner.
What's my experience with pricing, setup cost, and licensing?
It is expensive, and there are some costs in addition to the standard licensing fee. Its licensing model and cost should be improved.
Which other solutions did I evaluate?
At that time, Cisco was the main provider of such solutions, so we went with Cisco.
What other advice do I have?
I would recommend this solution. I would advise getting it done by a professional who knows what he or she is doing so that you don't run into any issues.
I would rate Cisco Wireless a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: December 2025
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