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Johnson Olajide - PeerSpot reviewer
Director, Business Technology Solutions at a financial services firm with 10,001+ employees
Real User
Good support and documentation, and extremely stable and scalable
Pros and Cons
  • "It is an extremely stable and scalable solution. Its documentation and support are also very good."
  • "There is no technology without room for improvement. The main setback with Cisco solutions, not only with Cisco Wireless, is having to update the OS manually. We are now migrating to Miraki, so we've been able to work that out."

What is most valuable?

It is an extremely stable and scalable solution. Their documentation and support are also very good.

What needs improvement?

There is no technology without room for improvement. The main setback with Cisco solutions, not only with Cisco Wireless, is having to update the OS manually. We are now migrating to Miraki, so we've been able to work that out. 

There is also a small gap in the space of compatibility.

For how long have I used the solution?

We've been deploying Cisco Wireless in our environment for over 20 years.

What do I think about the stability of the solution?

It is extremely stable.

Buyer's Guide
Cisco Wireless
November 2024
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,636 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It is extremely scalable.

How are customer service and support?

Their support is very good, and their documentation is also very good.

Which solution did I use previously and why did I switch?

We have only been working with Cisco Wireless. We are a partner and reseller.

How was the initial setup?

Its implementation is not complex. I have trained experts working with me, so it is not at all complex.

What's my experience with pricing, setup cost, and licensing?

Its price is a bit high. It is more expensive than its competitors, but when I look at the return on investment, it is worth it.

What other advice do I have?

If budget is an issue, then you can go for a cheaper option. If you're not planning for a big environment, you don't necessarily need to invest in Cisco because of the price.

I would rate it an eight out of 10. Overall, I am very satisfied with this solution.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Ravi Ramachandran - PeerSpot reviewer
Senior Manager at a comms service provider with 51-200 employees
Real User
Top 20
Easier Manageability and in depth visibility of the entire wireless network
Pros and Cons
  • "Our organization has improved using this product because it helps enhance user experience. We use video communication a lot, like Skype. We used to get a lot of interference before and had a lot of issues during wireless voice or video calls. We get greater speed and performance with wireless now. It is nearly the same as a wired network."
  • "The product could be improved with interference reduction. Because wireless frequency interferes with microwave or Bluetooth technologies, this causes issues. A lot of users still use legacy wireless adapters and black box and they do not experience the speed that they could get using the latest technologies. The number of devices on the market makes wireless communications complex. If the problem of interference could be resolved it would further improve utility and ease of system design."

What is our primary use case?

We as a system integrators provide wireless solution for big enterprise and PSU's. This solution primarily focuses on giving secured wireless access to employees and internet access to guests. 

How has it helped my organization?

We have seen that Our organization and many other organization for whom we have provided wireless solution have improved using this product because it helps enhance user experience. We use video communication a lot, like Skype, lync, etc and earlier we used to get a lot of jitters and faced lot of issues during voice or video calls. Presently the technology as moved to 802.11ac wave 2 which gives more bandwidth to the end users connecting to the 5ghz band.

What is most valuable?

From a technical point of view, I think the major difference in feature set has been the granular application visibility and control that an wireless administrator has over the wireless network. The other valuable point would the ease with which one can give secured access to anyone coming with a laptop, mobile , tabs etc..

What needs improvement?

I think the technology is already at a level where it's good enough. In some ways, it's better than wired. But there is always a backlash when it comes to lack of accessibility. It's not the solution itself, as much as how it's deployed.

The product could be improved with interference reduction. Because wireless frequency interferes with microwave or Bluetooth technologies, which are hindrances to a genuine wireless connection. A lot of users still use legacy wireless adapters and they do not experience the speed that they could get using the latest technologies. The number of devices on the market makes wireless communications complex. If the problem of interference could be reduced it would further improve utility and ease of system design.

What do I think about the stability of the solution?

The latest version of this technology is stable. It is stable but, the devices that are accessing the network are very dynamic. It is not as much the solution that is unstable as that the devices accessing it are constantly changing.

What do I think about the scalability of the solution?

The scalability of the solution is excellent. Wireless used to be a non-critical part of the network earlier and it started with speeds as low as 11 Mbps. Now you're seeing the speeds of five gigabits with Wifi 6. Wireless is an innovative technology, and it has been changing. Scaling is something we need to do very frequently to meet the demands for higher speeds, higher bandwidth, and higher coverages. 

You need wireless expertise during the design phase, but I think a typical network engineer with fundamental knowledge can take care of day to day operations quiet easily. Once it is deployed and implemented, the operational costs are very low.

How are customer service and technical support?

We get help from Cisco support whenever it is required. The level of service is excellent.

Which solution did I use previously and why did I switch?

We definitely tried many solutions before going mainly with Cisco Wireless, including Ruckus and Aruba.

The major reason to go with cisco has been the support system. Nobody can beat Cisco when it comes to their support infrastructure and the SLA (Service Level Agreement) that they provide. The number of engineers who are available who are Cisco certified is much greater than those certified in Aruba or Ruckus. So anybody who deploys Cisco can easily get a Cisco Certified Engineer to take care of there wireless network.

How was the initial setup?

We do the entire deployment as well as the design. It takes around an average 20 days to complete the entire deployment for a 1000-user network.

Cisco support has been a major help because right from the beginning Cisco support strength and the technical licensing centers played a major part in the success of deploying in the Enterprise Network. People buy it because of this. There are other, cheaper products available with a lifetime guarantee but without any support. Cisco took care of the critical issues whenever we needed them to. 

What about the implementation team?

We are system integrators and we do have our own team who design and implement wireless solution..

What was our ROI?

We have definitely received a return on our investment because the major part of any wireless solution is the quality of connectivity. When you have good connectivity, you can access the environment, go inside the network and access production resources from a mobile device sitting basically anywhere. 

What's my experience with pricing, setup cost, and licensing?

Cisco licensing is usually provided for 1 year, 3 years, or 5 years. You can get a hardware SLA or hardware and software SLA for a period of 5 years. Longer terms of SLA influences  the pricing.

License pricing also depends on the features that are being used.

Which other solutions did I evaluate?

Though cisco is our first choice, we have evaluated other options like Aruba and Ruckus.

What other advice do I have?

Whatever solution used, the design of the wireless network is the most important part of how well it works. I would plan on putting in 60% of the effort to the design and 40% to the deployment. In the designing phase, you must actually get into the network, look for interference issues, create proper wireless heat maps and place the wireless network connection points in the exact location where it is required. 

I would rate it an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: We are Cisco Premier Partner
PeerSpot user
Buyer's Guide
Cisco Wireless
November 2024
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,636 professionals have used our research since 2012.
Support at Za irery
Real User
Top 5Leaderboard
The solution is stable and easy to use
Pros and Cons
  • "Cisco Wireless products are easy to use."
  • "Cisco Wireless is expensive."

What is most valuable?

Cisco Wireless products are easy to use. 

What do I think about the stability of the solution?

Cisco Wireless is stable.

What do I think about the scalability of the solution?

Cisco Wireless is scalable. 

How was the initial setup?

It wasn't easy to set up Cisco the first time, but it got easier once I knew what to do. We have a 12-person technical team to deploy and maintain these solutions. 

What's my experience with pricing, setup cost, and licensing?

Cisco Wireless is expensive.

What other advice do I have?

I rate Cisco Wireless nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PauloDiniz - PeerSpot reviewer
Sales Leader - Data Center at YSSY & Co
Real User
Great technical support with a simple setup and a flexible design
Pros and Cons
  • "Support is fantastic. They are helpful and responsive."
  • "The pricing of Brazil is very expensive. When you look at other options, they are much cheaper."

What is our primary use case?

I primarily offer my clients solutions with managed services, the standard managed services. It is used for wireless connectivity.

What is most valuable?

Our team is able to design the solution with the necessary features. It's flexible.

The solution overall is quite good.

Support is fantastic. They are helpful and responsive.

It's a very simple solution to set up.

We find the solution to be scalable.

The stability on offer is great.

What needs improvement?

The pricing of Brazil is very expensive. When you look at other options, they are much cheaper. 

For how long have I used the solution?

I've been working with Cisco since 2000. I've had well over a decade of experience with the product so far. I've used it for a long time. 

What do I think about the stability of the solution?

The stability has been great. We haven't had any issues. It doesn't crash or freeze. There aren't bugs or glitches that you have to deal with. The performance is good. 

What do I think about the scalability of the solution?

We've found the solution to be quite scalable. If a company wants to expand it, it's not a problem.

We have about 200 people using Cisco Wireless right now. 

How are customer service and support?

Technical support from Cisco is excellent. We are very satisfied with their level of attention. They have always been helpful and responsive. 

Which solution did I use previously and why did I switch?

I have experience with both Meraki and Cisco.

How was the initial setup?

The initial setup is simple. A company shouldn't have any issues with it. It is not something that is too difficult or complex. 

We have five engineers that can handle deployment for our clients. 

What about the implementation team?

We've used both consultants and resellers when it comes to setting up the solution.

If our clients need assistance, we can help them set it up.

What's my experience with pricing, setup cost, and licensing?

The cost of the solution is quite high.

Clients can pay a licensing fee on a monthly basis. 

Any extra fees would depend on the individual client projects.

What other advice do I have?

We're a Cisco partner. 

I used various deployment models, including cloud and on-premises as well as hybrid.

I would rate the solution at a ten out of ten. We've been quite happy with its capabilities overall.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Anton Krivonosov - PeerSpot reviewer
Application Security Architect at Kuehne & Nagel Inc.
Real User
Top 5
Is tough, reliable, and has a nice speed
Pros and Cons
  • "It is tough, has a nice speed, and is quite reliable."
  • "Sometimes, in some rooms the signal could be a bit better, a little stronger."

What is our primary use case?

We use it for Wi-Fi at home. We'll have all devices connected to this Wi-Fi router.

What is most valuable?

As for valuable features, it is tough, has a nice speed, and is quite reliable.

What needs improvement?

I would improve the Wi-Fi range. Sometimes, in some rooms the signal could be a bit better, a little stronger.

For how long have I used the solution?

I've been using Cisco Wireless for a couple of years.

What do I think about the stability of the solution?

I have had no problems at all with stability.

How was the initial setup?

The installation is very easy and straightforward. I did it myself.

What other advice do I have?

It's a good device, and I would recommend it. On a scale from one to ten, I would rate it at eight.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Luiz Kazan - PeerSpot reviewer
Head of Digital Solutions at a computer software company with 201-500 employees
Real User
Centralized controls, integration, and provides additional device configuration
Pros and Cons
  • "We were able to utilize the elements of the core and provide a solution to our customers similar to that of Cisco Meraki."
  • "The main problem that traditional solutions like this one have is that you need to buy packages to deliver a similar solution as a Meraki one."

What is our primary use case?

Before Cisco bought Meraki, we used internal private clouds and offer them to all our customers about five years ago. We wanted a solution that has a centralized core in order to have control, instead of having to install controllers in each customer that you have. We were able to utilize the elements of the core and provide a solution to our customers similar to that of Cisco Meraki. Once the customer's contracts ended, we changed the solution to Aruba or Cisco Meraki.

What is most valuable?

If you think back five years ago, the radios and MIMOs worked better than the other solutions that you had. For now, the Catalyst line has more capabilities to deliver more conductivity for customers for each access point. You can integrate a lot of available solutions on the core to have more enhanced information and allowing businesses to have more control. In distribution centers and in factories it is better to use this solution than Meraki systems because you have more control over the setup and information that you can achieve on those older radios.

What needs improvement?

The main problem that traditional solutions like this one have is that you need to buy packages to deliver a similar solution as a Meraki one. If there was a package that you can buy and have all control features similar to the Meraki dashboard, such as user access control. We can sell this solution more easily if you have those packages available. I do not know if it is a sale strategy for Cisco to limit the functionality.

Which solution did I use previously and why did I switch?

I have previously used and I am still using the IAP model solution from Aruba. This is a solution that can merge different features. For example, we can control the access points locally and there is a cloud platform to manage everything with Meraki that you do not have in traditional Cisco solutions like this one.

Which other solutions did I evaluate?

I have evaluated the Cisco Catalyst line solutions in the past.

What other advice do I have?

I rate Cisco Wireless a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Engineer at Saudi Customs
Real User
Very stable with good technical support and a straightforward setup
Pros and Cons
  • "The installation process is very easy."
  • "If they could offer better coverage, we'd be much happier."

What is our primary use case?

We use the solution for so many things. We are a Saudi customs organization, and we are using it for the mobile user inside the port and for the trucks themselves. We use it for the trucks as the trucks also need to use wireless. They're moving inside the port. We need it for providing internet to the user. We also use it for the intranet network and for the internet network.

What is most valuable?

The solution is quite stable.

The installation process is very easy.

Technical support has been mostly helpful in the past.

What needs improvement?

The coverage has given us a few issues. We have some of the wireless devices flooding. The scalability is off. It needs to be better. If they could offer better coverage, we'd be much happier.

For how long have I used the solution?

I've been using the solution for about 15 years at this point. It's been well over a decade. It's been a while.

What do I think about the stability of the solution?

The solution has been quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. The performance is largely pretty good.

What do I think about the scalability of the solution?

The scalability isn't the best. It doesn't give us the coverage we need. There isn't good mapping for the wireless and the access points.

We have about 600 people who are using our access points.

We likely will be increasing usage in the future.

How are customer service and technical support?

We've been in touch with technical support. They're okay. We've been satisfied with their level of support.

How was the initial setup?

The initial setup is very straightforward. It's an easy process. It's not overly complex. A company should be able to handle the process with relative ease.

The deployment takes only a few minutes. It's pretty fast. It's not that big of a project.

We have about 40 people on staff that can handle deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

We do not need to pay a licensing fee to Cisco.

Which other solutions did I evaluate?

We've previously used Huawei and Aruba as well for wireless.

What other advice do I have?

We are just a customer and end-user. We don't have a business relationship with Cisco.

We're using the latest version of the solution right now.

I'd recommend the solution to other organizations looking for a wireless solution. For the most part, it's worked well for us.

I'd rate the product at a nine out of ten as it's been mostly reliable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Telecommunications Specialistde Telecomunicaciones at Telalca
Real User
Overall high quality, great customer service, and simple installation
Pros and Cons
  • "The ability to make different types of networks, such as land networks, is the most valuable part of the solution."
  • "There are some areas of improvement needed in roaming and streaming."

What is our primary use case?

Some of my clients have used this product as a Mobility Express Solution and a Mobility Controller. There are numerous potential use cases for this product.

What is most valuable?

The ability to make different types of networks, such as land networks, is the most valuable part of the solution.

What needs improvement?

There are some areas of improvement in roaming and streaming.

In the next release, I would like to see VPN features and the client match feature available in Aruba Wireless. Additionally, I would like a feature to see where a particular client is during roaming and the information about a client should be shared better throughout their connection activity.

For how long have I used the solution?

I have been using the solution for approximately four years.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

The solution is scalable. It is great because if you have an enterprise, you can deploy the solutions with the network controllers physically or with the Mobility Express you can make a cluster without the controller. We have 20 to 30 clients and at our main office, we have 200 employees which use the solution wirelessly.

How are customer service and technical support?

The technical support is great, I never had any problem with them. When I needed support or to make a ticket they always responded to me.

Which solution did I use previously and why did I switch?

My clients, and I, have used Ruckus networks previously. My clients wanted to move to Cisco because they know the value Cisco offers and are thinking of implement some IoT solutions in the future, they wanted top quality. Later they also found Cisco is a little bit easier to implement.

How was the initial setup?

I did not have any problems doing the installation. I had enough step by step information from Cisco to follow and with the troubleshooting.

What about the implementation team?

It took me approximately three months to deploy the solution, but this involved going to different parts of Ecuador to fully implement it. The deployment took two engineers to put the AP physically into place.

What's my experience with pricing, setup cost, and licensing?

The price is a little high. However, you get what you pay for. The quality of the product is high, you will find it is worth the money. There is some additional cost, for example, customer support.

Which other solutions did I evaluate?

I have evaluated Aruba Wireless in the past, they had some features Cisco does not that were useful.

What other advice do I have?

I recommend this product because it is easy to implement, and it has good performance with utilities that are needed within the office.

I rate Cisco Wireless a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
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Updated: November 2024
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