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it_user836463 - PeerSpot reviewer
Operations at a comms service provider with 11-50 employees
Real User
Captive guest network is one of the best, but AP concurrent client processing needs work
Pros and Cons
  • "Compared to other solutions, captive guest network is one of the best isolation and tunneling."
  • "The ability to disable RRM or set hybrid RRM provides a more granular design of RF in the environment."
  • "Improvement needed in RRM, ATF, Ortho-Polarization, AP concurrent client processing."

What is our primary use case?

Survey/design and deploy Cisco Wireless (3500/3600/3700) in hospitals/universities.  The object was 100% coverage with RTLS support.

The challenges are RF propagation control and saturation with RRM. Another is future-proofing capacity. In the 3700 series, ATF was the limiting factor in Cisco’s solution.

How has it helped my organization?

Compared to other solutions, captive guest network is one of the best isolation and tunneling. All other features of RF are average.

What is most valuable?

  • The ability to disable RRM or set hybrid RRM. This provides a more granular design of RF in the environment.
  • CLI controller/RF debugging.

What needs improvement?

  • RRM
  • ATF
  • Ortho-Polarization
  • AP concurrent client processing
Buyer's Guide
Cisco Wireless
November 2024
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

Performance issues.

How are customer service and support?

I would rate tech support 7.5 out of 10 on the RF side. Overall, it’s what you would expect for Cisco.

Which solution did I use previously and why did I switch?

Switched to Cisco because of upper-level decision.

How was the initial setup?

Pretty straightforward if you understand RF and what the options mean on the WLC.

What's my experience with pricing, setup cost, and licensing?

Expensive.

Which other solutions did I evaluate?

Aruba, Aerohive, Ruckus, UBNT, Mikrotik.

What other advice do I have?

I’ve been working with Cisco Wireless since 2008. Although CPI and controllers have come a long way, the AP is the limiting factor. There are a lot of assumptions in the controller algorithm.

Don’t just conduct a passive survey. Set up three APs and do an active survey with RRM enabled among three.

Cisco’s wireless solution is a seven out of 10, in my experience, compared to other solutions. It has limitations on the polarization processing.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant at Lifeline IT
Real User
Top 5
Used for wireless connection and provides good reliability
Pros and Cons
  • "The most valuable feature of the solution is reliability."
  • "The solution could be cheaper and have a better web interface."

What is our primary use case?

We use Cisco Wireless for wireless connection.

What is most valuable?

The most valuable feature of the solution is reliability.

What needs improvement?

The solution could be cheaper and have a better web interface.

For how long have I used the solution?

I have been using Cisco Wireless for ten years.

What do I think about the stability of the solution?

I rate the solution ten out of ten for stability.

What do I think about the scalability of the solution?

I rate the solution a nine out of ten for scalability.

How are customer service and support?

The solution’s technical support is average.

How was the initial setup?

The solution’s initial setup is complex, and an average user will not be able to do it. You need to know the command line to deploy Cisco Wireless.

What's my experience with pricing, setup cost, and licensing?

Users have to pay a yearly licensing fee for Cisco Wireless.

What other advice do I have?

The solution can be deployed both on-premises and on the cloud. You need to be very technical to deploy and maintain the solution. I would recommend the solution to other users.

Overall, I rate the solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Cisco Wireless
November 2024
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
814,649 professionals have used our research since 2012.
Johnson Olajide - PeerSpot reviewer
Director, Business Technology Solutions at a financial services firm with 10,001+ employees
Real User
Good support and documentation, and extremely stable and scalable
Pros and Cons
  • "It is an extremely stable and scalable solution. Its documentation and support are also very good."
  • "There is no technology without room for improvement. The main setback with Cisco solutions, not only with Cisco Wireless, is having to update the OS manually. We are now migrating to Miraki, so we've been able to work that out."

What is most valuable?

It is an extremely stable and scalable solution. Their documentation and support are also very good.

What needs improvement?

There is no technology without room for improvement. The main setback with Cisco solutions, not only with Cisco Wireless, is having to update the OS manually. We are now migrating to Miraki, so we've been able to work that out. 

There is also a small gap in the space of compatibility.

For how long have I used the solution?

We've been deploying Cisco Wireless in our environment for over 20 years.

What do I think about the stability of the solution?

It is extremely stable.

What do I think about the scalability of the solution?

It is extremely scalable.

How are customer service and support?

Their support is very good, and their documentation is also very good.

Which solution did I use previously and why did I switch?

We have only been working with Cisco Wireless. We are a partner and reseller.

How was the initial setup?

Its implementation is not complex. I have trained experts working with me, so it is not at all complex.

What's my experience with pricing, setup cost, and licensing?

Its price is a bit high. It is more expensive than its competitors, but when I look at the return on investment, it is worth it.

What other advice do I have?

If budget is an issue, then you can go for a cheaper option. If you're not planning for a big environment, you don't necessarily need to invest in Cisco because of the price.

I would rate it an eight out of 10. Overall, I am very satisfied with this solution.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
PeerSpot user
Senior Manager at a tech services company with 201-500 employees
Real User
Easier Manageability and in depth visibility of the entire wireless network
Pros and Cons
  • "Our organization has improved using this product because it helps enhance user experience. We use video communication a lot, like Skype. We used to get a lot of interference before and had a lot of issues during wireless voice or video calls. We get greater speed and performance with wireless now. It is nearly the same as a wired network."
  • "The product could be improved with interference reduction. Because wireless frequency interferes with microwave or Bluetooth technologies, this causes issues. A lot of users still use legacy wireless adapters and black box and they do not experience the speed that they could get using the latest technologies. The number of devices on the market makes wireless communications complex. If the problem of interference could be resolved it would further improve utility and ease of system design."

What is our primary use case?

We as a system integrators provide wireless solution for big enterprise and PSU's. This solution primarily focuses on giving secured wireless access to employees and internet access to guests. 

How has it helped my organization?

We have seen that Our organization and many other organization for whom we have provided wireless solution have improved using this product because it helps enhance user experience. We use video communication a lot, like Skype, lync, etc and earlier we used to get a lot of jitters and faced lot of issues during voice or video calls. Presently the technology as moved to 802.11ac wave 2 which gives more bandwidth to the end users connecting to the 5ghz band.

What is most valuable?

From a technical point of view, I think the major difference in feature set has been the granular application visibility and control that an wireless administrator has over the wireless network. The other valuable point would the ease with which one can give secured access to anyone coming with a laptop, mobile , tabs etc..

What needs improvement?

I think the technology is already at a level where it's good enough. In some ways, it's better than wired. But there is always a backlash when it comes to lack of accessibility. It's not the solution itself, as much as how it's deployed.

The product could be improved with interference reduction. Because wireless frequency interferes with microwave or Bluetooth technologies, which are hindrances to a genuine wireless connection. A lot of users still use legacy wireless adapters and they do not experience the speed that they could get using the latest technologies. The number of devices on the market makes wireless communications complex. If the problem of interference could be reduced it would further improve utility and ease of system design.

What do I think about the stability of the solution?

The latest version of this technology is stable. It is stable but, the devices that are accessing the network are very dynamic. It is not as much the solution that is unstable as that the devices accessing it are constantly changing.

What do I think about the scalability of the solution?

The scalability of the solution is excellent. Wireless used to be a non-critical part of the network earlier and it started with speeds as low as 11 Mbps. Now you're seeing the speeds of five gigabits with Wifi 6. Wireless is an innovative technology, and it has been changing. Scaling is something we need to do very frequently to meet the demands for higher speeds, higher bandwidth, and higher coverages. 

You need wireless expertise during the design phase, but I think a typical network engineer with fundamental knowledge can take care of day to day operations quiet easily. Once it is deployed and implemented, the operational costs are very low.

How are customer service and technical support?

We get help from Cisco support whenever it is required. The level of service is excellent.

Which solution did I use previously and why did I switch?

We definitely tried many solutions before going mainly with Cisco Wireless, including Ruckus and Aruba.

The major reason to go with cisco has been the support system. Nobody can beat Cisco when it comes to their support infrastructure and the SLA (Service Level Agreement) that they provide. The number of engineers who are available who are Cisco certified is much greater than those certified in Aruba or Ruckus. So anybody who deploys Cisco can easily get a Cisco Certified Engineer to take care of there wireless network.

How was the initial setup?

We do the entire deployment as well as the design. It takes around an average 20 days to complete the entire deployment for a 1000-user network.

Cisco support has been a major help because right from the beginning Cisco support strength and the technical licensing centers played a major part in the success of deploying in the Enterprise Network. People buy it because of this. There are other, cheaper products available with a lifetime guarantee but without any support. Cisco took care of the critical issues whenever we needed them to. 

What about the implementation team?

We are system integrators and we do have our own team who design and implement wireless solution..

What was our ROI?

We have definitely received a return on our investment because the major part of any wireless solution is the quality of connectivity. When you have good connectivity, you can access the environment, go inside the network and access production resources from a mobile device sitting basically anywhere. 

What's my experience with pricing, setup cost, and licensing?

Cisco licensing is usually provided for 1 year, 3 years, or 5 years. You can get a hardware SLA or hardware and software SLA for a period of 5 years. Longer terms of SLA influences  the pricing.

License pricing also depends on the features that are being used.

Which other solutions did I evaluate?

Though cisco is our first choice, we have evaluated other options like Aruba and Ruckus.

What other advice do I have?

Whatever solution used, the design of the wireless network is the most important part of how well it works. I would plan on putting in 60% of the effort to the design and 40% to the deployment. In the designing phase, you must actually get into the network, look for interference issues, create proper wireless heat maps and place the wireless network connection points in the exact location where it is required. 

I would rate it an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: We are Cisco Premier Partner
PeerSpot user
Support at Za irery
Real User
Top 5Leaderboard
The solution is stable and easy to use
Pros and Cons
  • "Cisco Wireless products are easy to use."
  • "Cisco Wireless is expensive."

What is most valuable?

Cisco Wireless products are easy to use. 

What do I think about the stability of the solution?

Cisco Wireless is stable.

What do I think about the scalability of the solution?

Cisco Wireless is scalable. 

How was the initial setup?

It wasn't easy to set up Cisco the first time, but it got easier once I knew what to do. We have a 12-person technical team to deploy and maintain these solutions. 

What's my experience with pricing, setup cost, and licensing?

Cisco Wireless is expensive.

What other advice do I have?

I rate Cisco Wireless nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PauloDiniz - PeerSpot reviewer
Sales Leader - Data Center at YSSY & Co
Real User
Great technical support with a simple setup and a flexible design
Pros and Cons
  • "Support is fantastic. They are helpful and responsive."
  • "The pricing of Brazil is very expensive. When you look at other options, they are much cheaper."

What is our primary use case?

I primarily offer my clients solutions with managed services, the standard managed services. It is used for wireless connectivity.

What is most valuable?

Our team is able to design the solution with the necessary features. It's flexible.

The solution overall is quite good.

Support is fantastic. They are helpful and responsive.

It's a very simple solution to set up.

We find the solution to be scalable.

The stability on offer is great.

What needs improvement?

The pricing of Brazil is very expensive. When you look at other options, they are much cheaper. 

For how long have I used the solution?

I've been working with Cisco since 2000. I've had well over a decade of experience with the product so far. I've used it for a long time. 

What do I think about the stability of the solution?

The stability has been great. We haven't had any issues. It doesn't crash or freeze. There aren't bugs or glitches that you have to deal with. The performance is good. 

What do I think about the scalability of the solution?

We've found the solution to be quite scalable. If a company wants to expand it, it's not a problem.

We have about 200 people using Cisco Wireless right now. 

How are customer service and support?

Technical support from Cisco is excellent. We are very satisfied with their level of attention. They have always been helpful and responsive. 

Which solution did I use previously and why did I switch?

I have experience with both Meraki and Cisco.

How was the initial setup?

The initial setup is simple. A company shouldn't have any issues with it. It is not something that is too difficult or complex. 

We have five engineers that can handle deployment for our clients. 

What about the implementation team?

We've used both consultants and resellers when it comes to setting up the solution.

If our clients need assistance, we can help them set it up.

What's my experience with pricing, setup cost, and licensing?

The cost of the solution is quite high.

Clients can pay a licensing fee on a monthly basis. 

Any extra fees would depend on the individual client projects.

What other advice do I have?

We're a Cisco partner. 

I used various deployment models, including cloud and on-premises as well as hybrid.

I would rate the solution at a ten out of ten. We've been quite happy with its capabilities overall.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Anton Krivonosov - PeerSpot reviewer
Application Security Architect at Kuehne & Nagel Inc.
Real User
Top 5
Is tough, reliable, and has a nice speed
Pros and Cons
  • "It is tough, has a nice speed, and is quite reliable."
  • "Sometimes, in some rooms the signal could be a bit better, a little stronger."

What is our primary use case?

We use it for Wi-Fi at home. We'll have all devices connected to this Wi-Fi router.

What is most valuable?

As for valuable features, it is tough, has a nice speed, and is quite reliable.

What needs improvement?

I would improve the Wi-Fi range. Sometimes, in some rooms the signal could be a bit better, a little stronger.

For how long have I used the solution?

I've been using Cisco Wireless for a couple of years.

What do I think about the stability of the solution?

I have had no problems at all with stability.

How was the initial setup?

The installation is very easy and straightforward. I did it myself.

What other advice do I have?

It's a good device, and I would recommend it. On a scale from one to ten, I would rate it at eight.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Luiz Kazan - PeerSpot reviewer
Head of Digital Solutions at a computer software company with 201-500 employees
Real User
Centralized controls, integration, and provides additional device configuration
Pros and Cons
  • "We were able to utilize the elements of the core and provide a solution to our customers similar to that of Cisco Meraki."
  • "The main problem that traditional solutions like this one have is that you need to buy packages to deliver a similar solution as a Meraki one."

What is our primary use case?

Before Cisco bought Meraki, we used internal private clouds and offer them to all our customers about five years ago. We wanted a solution that has a centralized core in order to have control, instead of having to install controllers in each customer that you have. We were able to utilize the elements of the core and provide a solution to our customers similar to that of Cisco Meraki. Once the customer's contracts ended, we changed the solution to Aruba or Cisco Meraki.

What is most valuable?

If you think back five years ago, the radios and MIMOs worked better than the other solutions that you had. For now, the Catalyst line has more capabilities to deliver more conductivity for customers for each access point. You can integrate a lot of available solutions on the core to have more enhanced information and allowing businesses to have more control. In distribution centers and in factories it is better to use this solution than Meraki systems because you have more control over the setup and information that you can achieve on those older radios.

What needs improvement?

The main problem that traditional solutions like this one have is that you need to buy packages to deliver a similar solution as a Meraki one. If there was a package that you can buy and have all control features similar to the Meraki dashboard, such as user access control. We can sell this solution more easily if you have those packages available. I do not know if it is a sale strategy for Cisco to limit the functionality.

Which solution did I use previously and why did I switch?

I have previously used and I am still using the IAP model solution from Aruba. This is a solution that can merge different features. For example, we can control the access points locally and there is a cloud platform to manage everything with Meraki that you do not have in traditional Cisco solutions like this one.

Which other solutions did I evaluate?

I have evaluated the Cisco Catalyst line solutions in the past.

What other advice do I have?

I rate Cisco Wireless a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: November 2024
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