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Peter Arabomen - PeerSpot reviewer
Security Engineering, Team Lead at Fidelity Bank Plc
Real User
Top 5
Stable, documentation readily available and easy to setup
Pros and Cons
  • "Stability is fine."
  • "The pricing could be better. It could be cheaper."

What is our primary use case?

Most of the routers are in the enterprise network for connections and branches. We used to use them in the data center, but we stopped.

What is most valuable?

The signal at the branch is good and has been the most valuable aspect for network management. The documentation is readily available and accessible.

What needs improvement?

The pricing could be better. It could be cheaper.

For how long have I used the solution?

I have been using it for about ten years. 

Buyer's Guide
Cisco Wireless
March 2025
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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What do I think about the stability of the solution?

Stability is fine.

What do I think about the scalability of the solution?

I would rate the scalability a seven out of ten. There are about 4,000 end users. 

How was the initial setup?

The initial setup is straightforward. The documentation is available.

Normally, we start with a proof of concept for a certain environment. 

What's my experience with pricing, setup cost, and licensing?

It is expensive.

What other advice do I have?

Overall, I would rate it an eight out of ten. I would recommend others to use it. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Fahad Doguwa - PeerSpot reviewer
Deputy Manager at Central Bank of Nigeria
Real User
Top 10
Advanced features needed, stable and good support
Pros and Cons
  • "The most valuable features are mobility and security."
  • "The solution could improve by having more advanced features, such as AI that is able to do diagnosis on the network or detect incorrect configurations and is able to tell you what is the recommended practice. Additionally, it would be a benefit to have smart antennas that are able to track your movement, Wi-Fi 6 support, better transfer rates, low latency, stronger signals that can penetrate thick walls, and zero packet losses."

What is our primary use case?

We use Cisco Wireless so that our users can have conductivity within the building.

How has it helped my organization?

Cisco Wireless has improved our productivity.

What is most valuable?

The most valuable features are mobility and security.

What needs improvement?

The solution could improve by having more advanced features, such as AI that is able to do diagnosis on the network or detect incorrect configurations and is able to tell you what is the recommended practice. Additionally, it would be a benefit to have smart antennas that are able to track your movement, Wi-Fi 6 support, better transfer rates, low latency, stronger signals that can penetrate thick walls, and zero packet losses.

We want a solution that can do flex connect allowing the solution to resolve the clients without depending on the controller. The controllers should only do the policy automation, or the configuration change. We don't want the controller to be in line with the data phase.

For how long have I used the solution?

I have used Cisco Wireless within the last 12 months.

What do I think about the stability of the solution?

The stability of the solution has been fine for over a decade. The newer solutions will have better technology and will give us more.

What do I think about the scalability of the solution?

The solution is scalable. We have not had any congestion issues.

We have over 5,000 users using this solution. Will would increase the usage of this solution if more users need access.

How are customer service and support?

The technical support from Cisco is very good.

How was the initial setup?

The installation is not difficult and took approximately two weeks.

What was our ROI?

Cisco Wireless has saved us some costs because you don't need to provision network points for every new staff. All we do is give the staff an IT work tool, such as a wireless laptop or a wireless computer, and they can be part of the network as soon as possible.

What's my experience with pricing, setup cost, and licensing?

We have to pay for the hardware and support is extra and we do pay for the support.

What other advice do I have?

My advice to others wanting to implement this solution is they should have very good support. You don't have to be a leader in the market. They don't have to be challengers. You don't have to be a visionary. If you have very good support clients will be happy with the product.

I rate Cisco Wireless a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Wireless
March 2025
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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it_user901734 - PeerSpot reviewer
User at renault
Real User
RX-SOP helps to optimize roaming, but the controller web-interface could be better
Pros and Cons
  • "There are a lot of valuable features and functions. One example is CleanAir to detect and troubleshoot interference issues. Another is RX-SOP to optimize roaming."
  • "The web interface for Cisco controllers could be better. It could be more user-friendly. Sometimes I have to remember how to access some functionalities or how to enable or execute some functions. If it were more user-friendly it would save time."

What is most valuable?

There are a lot of valuable features and functions. One example is CleanAir to detect and troubleshoot interference issues. Another is RX-SOP to optimize roaming.

What needs improvement?

The web interface for Cisco controllers could be better. It could be more user-friendly. Sometimes I have to remember how to access some functionalities or how to enable or execute some functions. If it were more user-friendly it would save time.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

I have not encountered any issues around the stability of this product. I'm satisfied with this aspect. It provides good functionality and hierarchy for a wireless network.

What do I think about the scalability of the solution?

For the moment, I haven't had any issues with scalability.

How are customer service and technical support?

As of now, I have not had to contact technical support. I generally resolve all problems by myself.

Which solution did I use previously and why did I switch?

I moved to Cisco because it's a solution that many companies use. I already had experience with Cisco routers and switches, so it was easier to configure and to manage Cisco products.

How was the initial setup?

I found the initial setup really easy because the facts, the documentation, explanations, and support are available on the internet. If I had any problem I could find the solution on the internet. There are a lot of facts and documentation there.

What was our ROI?

The ROI generally takes four to five years.

What's my experience with pricing, setup cost, and licensing?

This product's pricing is good. It's not too expensive.

Whether the pricing is a good value depends on the product. I was looking for some Cisco products and found that some are expensive, like the Cisco Spectrum Expert Wireless adapter.

Which other solutions did I evaluate?

I have compared it with some other products like Aruba and Aerohive to see what the functionality and performance are like. I have seen, for example, that the Aerohive already has some access points in the new 802.11ax. It's the new transmission technology that provides wireless bandwidth to 4 or 5 Gbps. I haven't seen any Cisco products like that, so I think they are a little late in this regard.

What other advice do I have?

I started first with the 1440, without a wireless controller in an autonomous access point. Two years after that, I moved to the 2504 Wireless Controller - a 40-access-point deployment. The next year I was working in a car manufacturer's warehouse. I managed three warehouses. One of them was a 5520 with 300 access points. Another site was with the 5508 with less than 200 access points.

I would rate Cisco Wireless at seven out of 10 because, when we compare it with other solutions like Aruba or Aerohive, Cisco is behind in technology and just a little more expensive. Aerohive, as I mentioned, has some access points in the new 802.11ax standard and Aruba, in many cases, is more user-friendly to configure and to manage.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CEO at FaithfulTechnet InfoTech Company
Real User
Provides valuable security features and efficient connectivity
Pros and Cons
  • "One of the most valuable features we have found is security"
  • "The product could improve the security system's alertness to detect and respond to intrusions more effectively."

What is our primary use case?

Cisco Wireless' primary use case is providing application access. It is used in environments where seamless application access and network connectivity are critical.

How has it helped my organization?

The device has significantly improved our organization's connectivity and added abilities to the network. The enterprise connectivity is excellent, but the capacity requirements are sometimes very high. Despite the complexity, the solution works very well.

What is most valuable?

One of the most valuable features we have found is security. It's paramount for our operations. For instance, if you observed our site yesterday, there were multiple attempts to breach it. Therefore, robust security measures are crucial to prevent unauthorized access and protect sensitive data. Additionally, the ability to manage ports connected to the wireless network, including monitoring wireless traffic and tracking old MAC addresses, enhances our overall security posture.

What needs improvement?

The product could improve the security system's alertness to detect and respond to intrusions more effectively.

How was the initial setup?

The deployment time varies depending on the complexity of the design. A highly complicated design takes three weeks to a month, while a simple design can be completed within a few days.

What other advice do I have?

The network management aspect of Cisco Wireless has significantly eased our job and enhanced the experience for our customers. The quality of service provided is exceptional, which stands out as one of its best features. We've experienced swift response times, particularly in handling network traffic and optimized point-to-point throughput.

We deploy Cisco based on the client's cost and features. Some clients cannot afford it, so we recommend less expensive options.

I rate the product a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
reviewer935628 - PeerSpot reviewer
Sr.Manager at a energy/utilities company with 10,001+ employees
Real User
Enables high throughput for video but it can be tedious to manage compared to cloud-based solutions
Pros and Cons
  • "Setting up Cisco Wireless is pretty straightforward. It takes about an hour or two, and we can handle it in-house. To deploy one project, it takes two to three for a single controller."
  • "And from an administration point of view, it is a very tedious job to check on each and every control. We have around 30 or 40 controls in our network."

What is our primary use case?

We have a variety of segments in retail and hospitality, and each has different requirements. We are using this desk with IC for wireless, and we have high throughput access points depending upon the need and the number of footfalls. So we have designed for high throughput or traffic for video. We have a lot of video sessions — Teams meetings — so it definitely helps.

What needs improvement?

Cisco Wireless should have a single administration point, so we don't need to log into different controllers. It should be a single pin where we can centrally manage all the controllers in something like Prime. We are using Arista, so I would recommend a service that offers that kind of cloud setup for wireless.

For how long have I used the solution?

I've been using Cisco Wireless for more than 10 years.

What do I think about the scalability of the solution?

I wouldn't say Cisco Wireless is scalable. I would definitely recommend a more cloud-based setup, like the UCS, which we have for a call manager. It should be on that the lines. So let's compare Cisco Wireless products to other networks that have a cloud-based solution where you can manage thousands of lacks of access points through a single interface. In Cisco Wireless control, we have to log in to each and every appliance, and the clients can support a maximum of 6,000 or 10,000 access points. So it isn't scalable. You have to install a different box. And from an administration point of view, it is a very tedious job to check on each and every control. We have around 30 or 40 controls in our network. 

How are customer service and support?

Cisco technical support is pretty good. It is pretty much the same as other products.

How was the initial setup?

Setting up Cisco Wireless is pretty straightforward. It takes about an hour or two, and we can handle it in-house. To deploy one project, it takes two to three for a single controller.

What's my experience with pricing, setup cost, and licensing?

We have a yearly license.

What other advice do I have?

I rate Cisco Wireless seven out of 10. I wouldn't recommend Cisco Wireless. I would advise others to look into a cloud-based setup like Arista. Cisco should improve on that part because it is tedious to manage different controllers

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manager Information Technology at a mining and metals company with 1,001-5,000 employees
Real User
The controller is hard to beat; we can deploy our network anywhere we need it

What is our primary use case?

We have an advanced pervasive Cisco wireless deployment across five sites in the US. We are an industrial manufacturer that has a very harsh RF environment. We make powder metal which, when in the air, makes wireless a nightmare.

We use/have used: Cisco 5520, 5508, 4400, 3504, 2504 and NME-AIR (ISR based module) controllers.

  • APs today are 2800 and 1500 Series APs.  We have in the past used 1200, 3500 Series APs.
  • We do a large wireless VOIP deployment at all sites too using Cisco 7921 and 8821 wireless phones.
  • We do OEAP WLC for teleworkers with 1810t APs connected to a 3504 in our DMZ
  • We have a MSE server for CleanAir
  • Prime for management
  • Work group bridges to passive IOT devices (Cranes, network PLCs,  cameras, etc.)
  • Bridges to other remote buildings

How has it helped my organization?

We have wireless in nearly every inch of our building for voice and data access.  We can deploy our network anywhere we need it to be. It works very well. Our environment as a powder metal manufacturer makes WiFi very hard. It is like a rain storm and headlights. Cisco’s product has made a big difference in our plants.

What is most valuable?

The detail in the controller is hard to beat.

What needs improvement?

Always getting the latest and great is important to me. I think as long as they keep staying on top of their product it will be a good thing. No major issues other than the fact that it is not the easiest to use without experience. If you need a simpler setup, look at Meraki.

For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2356428 - PeerSpot reviewer
Lead Network Engineer at a energy/utilities company with 5,001-10,000 employees
Real User
Top 10
Useful for enterprise deployments but pricing is expensive
Pros and Cons
  • "Before COVID, the emphasis was primarily on wireless connectivity in specific areas like conference rooms. However, with the shift to remote work and increased mobility, coverage areas needed to be expanded to accommodate users throughout the entire location. We are beginning to expand our infrastructure."
  • "Cisco Wireless needs to improve pricing. I understand that Cisco products are typically more expensive than other vendors. Therefore, I believe that adjusting the pricing could potentially be beneficial. Discounts may be available depending on the customer or type of purchase, which could help offset the higher costs."

What needs improvement?

Cisco Wireless needs to improve pricing. I understand that Cisco products are typically more expensive than other vendors. Therefore, I believe that adjusting the pricing could potentially be beneficial. Discounts may be available depending on the customer or type of purchase, which could help offset the higher costs.

For how long have I used the solution?

I have been working with the product since 2008. 

What do I think about the scalability of the solution?

Before COVID, the emphasis was primarily on wireless connectivity in specific areas like conference rooms. However, with the shift to remote work and increased mobility, coverage areas needed to be expanded to accommodate users throughout the entire location. We are beginning to expand our infrastructure. 

How are customer service and support?

I wouldn't give support a ten out of ten since we may get bad engineers for support.

How would you rate customer service and support?

Positive

How was the initial setup?

I rate the tool's deployment an eight out of ten. The deployment time for a new project depends on various factors, such as the size of the network and the need for planning and gathering necessary information. The most time-consuming aspect is determining the placement of access points. However, configuring the wireless control is generally straightforward.

The maintenance required for Cisco Wireless depends on the specific deployment and deployment model. Generally, some level of maintenance will be necessary, such as keeping the software up to date.

What's my experience with pricing, setup cost, and licensing?

I rate the tool's pricing a ten out of ten. It is expensive compared to Aruba and Juniper. 

What other advice do I have?

The scenario where Cisco Wireless significantly improved network performance isn't directly about performance but adaptability. With the shift to remote work during COVID, everyone became more mobile. Now, returning to the office, there's less reliance on fixed connections. People need to be adaptable. We need mobile devices like laptops and tablets, which rely on wireless connections to enable this. Transitioning from a wired setup to a wireless one allows for greater adaptability.

Currently, we only have wireless control for managing the wireless network. We're seeking a solution to handle wireless and wider network management. The product integrates easily with the existing infrastructure, like routers and switches. 

I rate the overall product an eight out of ten. Whether to recommend Cisco Wireless to others depends on several factors. If they already have a Cisco deployment of devices, it's often easier to integrate and manage, making it a suitable choice. However, other products like Aruba might be more cost-effective. Cisco Wireless is particularly well-suited for enterprise deployments. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2223285 - PeerSpot reviewer
Data Communications Manager at a financial services firm with 5,001-10,000 employees
Real User
Helps with user access and comes with high bandwidth
Pros and Cons
  • "The tool's most valuable features are security, flexibility, user activity, and high bandwidth."
  • "Cisco Wireless needs to improve compatibility with Apple devices. Its deployment should also be made easier. It should also reduce the complexity around security."

What is our primary use case?

We use the product for user access. 

What is most valuable?

The tool's most valuable features are security, flexibility, user activity, and high bandwidth. 

What needs improvement?

Cisco Wireless needs to improve compatibility with Apple devices. Its deployment should also be made easier. It should also reduce the complexity around security. 

For how long have I used the solution?

I have been using the product for more than ten years. 

What do I think about the stability of the solution?

I rate the product's stability an eight out of ten. 

What do I think about the scalability of the solution?

I rate Cisco Wireless' scalability a nine out of ten. My company has 5000 users. 

How was the initial setup?

I rate the tool's deployment a seven out of ten. We encounter challenges setting up attributed domain groups, country portals, and consoles. It takes six months to complete. Initially, our process involves identifying the requirements, evaluating different brands, and selecting a suitable solution. Once we finalize the details, we will create a digital deployment plan. The actual deployment starts based on this plan.

Regarding the deployment team, we require four engineers for the deployment process. You need security engineers to handle the deployment. 

What's my experience with pricing, setup cost, and licensing?

I rate the tool's pricing a seven out of ten. 

Which other solutions did I evaluate?

We evaluated Aruba and Fortinet products before choosing the solution. We chose it because of the stability and local support. 

What other advice do I have?

Reviewing the security requirements is essential because security is complex and requires detailed policies to control access to the network environment. I rate the product an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: March 2025
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