Acronis Cyber Protect Cloud vs Carbonite Server comparison

Acronis and OpenText are both solutions in the Cloud Backup category. Acronis is ranked #8 with an average rating of 8.5, while OpenText is ranked #21 with an average rating of 9.0. Acronis holds a 1.5% mindshare in CB, compared to OpenText’s 1.1% mindshare. Additionally, 95% of Acronis users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Acronis Cyber Protect Cloud

Read 54 Acronis Cyber Protect Cloud reviews

1,892 Views
1,363 Comparison Views

95% willing to recommend

Carbonite Server

Read 7 Carbonite Server reviews

1,029 Views
860 Comparison Views

100% willing to recommend

Acronis Cyber Protect Cloud

Carbonite Server

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

Carbonite Server and Acronis Cyber Protect Cloud are competing in the cloud data protection and backup category. Acronis Cyber Protect Cloud often has the upper hand due to its comprehensive feature set, which many consider worth its cost.

Features: Carbonite Server offers dependable backup capabilities with file versioning and simple cloud restoration. Acronis Cyber Protect Cloud provides integrated cybersecurity, endpoint protection, and cloud-to-cloud data backup, making it a more encompassing solution that stands out in features.

Room for Improvement: Carbonite Server could improve with enhanced cybersecurity features, more robust data encryption, and advanced cloud-to-cloud backup options. Acronis Cyber Protect Cloud might benefit from simplifying its deployment process, reducing costs, and enhancing user documentation to streamline its comprehensive feature use.

Ease of Deployment and Customer Service: Carbonite Server is straightforward in deployment, making setup quick and hassle-free, and is backed by responsive customer service. Acronis Cyber Protect Cloud offers extensive functionality that may require a more complex deployment, but it provides robust customer support to assist in implementation.

Pricing and ROI: Carbonite Server is known for competitive pricing, focusing on core functionalities for a strong ROI. Acronis Cyber Protect Cloud justifies its higher setup cost with advanced features like integrated cybersecurity, offering broader value for businesses seeking extensive protection and willing to invest more upfront.

To learn more, read our detailed Acronis Cyber Protect Cloud vs. Carbonite Server Report (Updated: April 2025).

Buyer's Guide

Acronis Cyber Protect Cloud vs. Carbonite Server

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Cyber Protect Cloud

Ranking in Cloud Backup

8th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

SaaS Backup (5th)

Carbonite Server

Ranking in Cloud Backup

21st

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Backup and Recovery (31st)

Mindshare comparison

As of April 2025, in the Cloud Backup category, the mindshare of Acronis Cyber Protect Cloud is 1.5%, down from 1.9% compared to the previous year. The mindshare of Carbonite Server is 1.1%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

Stavros Samiotis

Partner Account Manager at Interworks S.A.

Restores files accidentally deleted by developers and efficiently blocked a lot of attacks against our servers

The backup, the vulnerability assessment, and the anti-malware capabilities have been most impactful for data protection. Acronis approaches cybersecurity holistically, focusing on five key pillars: * Protection * Detection * Response * Recovery * Forensics It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends, including backups and deploying Malware Endpoint Detection and Response (EDR) systems alongside Security Orchestration, Automation, and Response (SOAR) systems. While it doesn't yet include features like password management or security awareness training for end-users, Acronis has announced plans to integrate those in upcoming updates.

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Dale Dirkes

President at DIAD Consulting, Inc.

A simple, efficient, reliable product

The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a scalable solution."

"From a security standpoint, it provides robust protection to prevent system crashes and data loss."

"The product is a good anti-ransomware solution."

"Acronis Cyber Protect Cloud provides unlimited backup features for Office 365 accounts."

"The platform's most valuable features include its backup functionality, particularly the snapshot and image backup capabilities."

"The most valuable features are its ease of use, the speed, and its got a reasonable amount of granular control."

"I do not need to touch my firewall, especially when it is managed by the provider and takes ages to do a single NAT."

"Technical support is great."

More Acronis Cyber Protect Cloud pros

"It seems reliable and easy to use."

"It does not slow down your computer or use a lot of resources as it works."

"Technical support handled all our issues quickly and effectively."

"The solution is very stable."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"Easy verification of things is the most valuable feature."

"The efficiency and convenience are excellent."

"The solution is a free engine to help work with the container."

More Carbonite Server pros

Cons

"Advanced backup is an area with certain shortcomings where improvements are required."

"I keep submitting a request for more flexible reporting. I'd like to create custom reports in my own way, rather than just combining the pre-defined modules."

"I would like to see enhancements made to the security."

"Technical support needs improvement. They are too slow to respond, and when it comes to backups, it's critical to deal with issues quickly."

"The Acronis Cyber Protect Cloud server could improve by having better performance."

"I think the pricing part of the solution is very complicated, making it an area of concern where improvements are required."

"The shortcomings in the solution can be overcome if the product improves in the area of completion time so that the restoration process does not take much time."

"Its mailbox migration feature needs improvement."

More Acronis Cyber Protect Cloud cons

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The stability has room for improvement."

"In the next release I would like to see an improvement in the auto failover option."

"They do not yet have USB recovery but they are adding it in coming releases."

"The Hyper-V backup has room for improvement."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

Pricing and Cost Advice

"The cost of Acronis Backup Cloud is good. They have several licensing models that customers can choose from."

"I recommend the tool's monthly licensing model."

"Acronis Cyber Protect Cloud is an expensive solution."

"There is a free trial available in order for people to evaluate it."

"The solution is moderately priced."

"It's a subscription license with free trial licenses."

"I would rate the product's pricing a seven out of ten. The solution costs around 75 USD for 1TB per month."

"I rate the solution's pricing a six out of ten. You don't have to pay any additional costs."

More Acronis Cyber Protect Cloud pricing and cost advice

"The pricing is between $120 and $150 per year."

"Its price is reasonable."

"The solution is open source."

"We pay 9,000 dollars per year for our license."

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847,646 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Comms Service Provider

16%

Computer Software Company

14%

Real Estate/Law Firm

10%

Retailer

Computer Software Company

24%

Financial Services Firm

12%

Manufacturing Company

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Acronis Cyber Protect Cloud?

It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends.

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What needs improvement with Acronis Cyber Protect Cloud?

I would like to see more mature XDR and EDR features. Additionally, for backups, I would like more replication options beyond the current VMXI replication. Specific areas also need improvement, and...

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What is your primary use case for Acronis Cyber Protect Cloud?

We are a distributor of cybersecurity and IT solutions. I am responsible for Acronis development in our country. We use both Acronis Cyber Protect On Prem and Cyber Protect Cloud.

See all answers

What do you like most about Carbonite Server?

I find the BMR/image and the recovery pieces are valuable.

See all answers

What is your experience regarding pricing and costs for Carbonite Server?

The pricing is quite reasonable. I'd rate the affordability nine out of ten.

See all answers

What needs improvement with Carbonite Server?

The ability to perform instant recovery would be a game changer. For a large user base, the creation of user accounts at this time is a little cumbersome, there isn't any Single-Sign-On (SSO) integ...

See all answers

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Product Reports

Buyer's Guide

Acronis Cyber Protect Cloud

April 2025

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Buyer's Guide

Cloud Backup

April 2025

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Also Known As

Acronis Protect Cloud, Acronis Backup Cloud

Carbonite Recover Backup

Overview

Acronis Cyber Protect Cloud unifies backup, anti-malware, antivirus and endpoint management capabilities (such as vulnerability assessments, patch management, remote access and monitoring, etc.) in one integrated, easy-to-use solution designed for service providers. All your infrastructure is managed through a single console and you need just one agent on an endpoint to take advantage of all capabilities. The unique integration enables service providers to reduce complexity and make security a key part of their offering, while increasing SLAs, decreasing churn, and generating more recurring revenue. Featuring a set of essential cyber protection capabilities included at no cost or on a pay-as-you-go basis, Acronis Cyber Protect Cloud enables service providers to enhance their services with no upfront expense.

Acronis

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

OpenText

Sample Customers

Zebra Systems

INLINE Commercial Construction, Hamilton County

Buyer's Guide

Acronis Cyber Protect Cloud vs. Carbonite Server

April 2025

Free Report: Acronis Cyber Protect Cloud vs. Carbonite Server

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